TriSMART Solar: Read 443 User Reviews From Real Homeowners

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Verified Customer

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Dani Stone Mesa, AZ

James S was my rep and he warmly walked me through every step. Even after the solar was installed and paid for, he was only a phone call away to walk me through my situation. I didn't even know something wasn't working and they showed up to fix an issue. I can't recommend TriSmart enough.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! 😊 We're so glad to hear that James S. provided exceptional support and guided you every step of the way. Our team is always here to ensure everything runs smoothly, even after installation. We truly appreciate your recommendation and are happy to have you as part of the TriSMART family!

Mar. 6th, 2025

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Verified Customer

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Janice Spring, TX

I get good information from them. They do answer your questions and you can get in contact with them when you need to get answers. The installation process was done really quickly, they installed them and they cleaned up after themselves and it didn't take a long period of time so I was satisfied with that. They told me a battery would be included with the equipment but I didn't get that. They are a pretty good company.

4 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that you had a smooth installation experience and found our team helpful and responsive. We apologize for any confusion regarding the battery and would love to look into this further for you. Please reach out to us so we can address your concerns and ensure you have the best experience possible. We appreciate your support and are happy to have you as part of the TriSMART Solar family!

Mar. 19th, 2025

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Verified Customer

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Jeffery Amarillo, TX

The installation process was bumpy. The guy said what time he would show up and then he actually showed up thirty minutes later. They had to come back and finish the job, it was about a three week process. Actual work time was probably about 5 hours. I have no issues with the product, it has worked great. I would definitely recommend them to anybody.

4 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We appreciate your patience during the installation process and apologize for any delays. While we strive for a smooth experience, we’re glad to hear that everything is working great and that you're happy with the product. Your recommendation means a lot to us! If you ever need anything, please don’t hesitate to reach out.

Mar. 19th, 2025

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Verified Customer

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Michael Glendale, AZ

They've been quick to answer any questions that I have and any needs I have. They took care of me. Installation went pretty smooth, they were very good with communication on appointments. Whenever a service tech was coming out I had a proper notice of when they would arrive. They were on time and they kept a clean work site. They were just really good to work with. I have had no issues with the equipment. I recommended them to my stepdaughter.

4 years ago

Reply from TriSMART Solar

Thank you for your wonderful review! We're so glad to hear that our team provided clear communication, timely service, and a smooth installation process. It’s great to know that everything is working well and that you had a positive experience. We truly appreciate your recommendation and are grateful for your support. If you ever need anything, we’re here for you!

Mar. 19th, 2025

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Verified Customer

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Edward San Antonio, TX

The rates were pretty good at first. You can never get a hold of customer service. Installation was not very good, it took them several times to get the panels up and then when they did get a mop they left the mess and they had to come back out and clean it up after I complained about it. I'm not getting a lot of savings from the product. I'm not very happy with the service at all actually. I did recommended it to a couple of friends and the guy never got back to him.

4 years ago

Reply from TriSMART Solar

We’re sorry to hear that your experience didn’t meet expectations. Customer satisfaction is our top priority, and we truly appreciate your feedback. We apologize for any delays and inconvenience during installation and for any difficulty reaching our team. We’d love the opportunity to make things right and address your concerns. Please reach out to us, and we’ll do our best to assist you. Thank you for bringing this to our attention.

Mar. 19th, 2025

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Verified Customer

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Anonymous Alamo, TX

The installation process went quickly. I had a little trouble at the beginning with the product but then everything started working good. I would recommend it to others to use as well to save on their electric bill. Value for your money is good.

4 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We’re glad to hear the installation process went smoothly and that everything is working well now. We truly appreciate your recommendation, and we're happy to know you're seeing value in your solar system. If you have any further questions or need assistance, please don’t hesitate to reach out!

Mar. 11th, 2025

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Verified Customer

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Rick Fort Worth, TX

Installation was very fast. I have two microcomputers that are not responding and I've had it for quite a while now. The installers did not do a very good job of cleaning up after themselves. It's been almost a year and a half now and I still have electrical trash as you go down around in the yard from wires and stuff like that. I have recommended them twice.

4 years ago

Reply from TriSMART Solar

Thank you for sharing your experience. We're glad to hear that your installation was completed quickly and that you've recommended us to others—we truly appreciate your support! However, we sincerely apologize for the issues with the cleanup and the microcomputers not responding. This is not the level of service we strive for, and we’d like the opportunity to make things right. Please reach out to our team so we can address these concerns as soon as possible. Your satisfaction is important to us, and we appreciate your patience!

Mar. 19th, 2025

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Verified Customer

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Mark San Benito, TX

The salesman was upfront and honest and explained things to me. I had a small issue with my system early on and they came out very quickly to fix it. Installation went very smooth and they took care of the permitting process. They were here when they said they were going to be here. I haven't had any issues with the product.

4 years ago

Reply from TriSMART Solar

Thank you for your review! We're happy to hear that our team provided clear and honest communication throughout the process and that your installation went smoothly. Customer satisfaction is our top priority, so we’re glad we could quickly resolve the issue you experienced early on.

We appreciate your trust in TriSMART Solar and are glad to hear your system is working well. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your solar savings!

Mar. 11th, 2025

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Verified Customer

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Amani Houston, TX

I like the price. The installation process was smooth and considering the number of panels we had put on it was a positive experience. We've had no problems with the product. One time the power was out and my wifi messed up and the service tech came out and reset it and other than that there have been no major issues.

4 years ago

Reply from TriSMART Solar

Thank you for your thoughtful feedback! We're thrilled to hear that you're happy with the price and that the installation process went smoothly. It's great to know that the system has been working well for you overall. We’re also glad our service tech was able to assist promptly when needed. If you ever have any questions or need further support, please don't hesitate to reach out. We appreciate your business and recommendation!

Mar. 11th, 2025

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Verified Customer

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Anonymous Hobbs, NM

The people that came to visit agave me a detailed explanation about trismart. They have gotten back with me pretty quickly about issues concerning my complaints. It took a week to have a third party company come out and they did make a few mistakes on my home and on my property but I was able to call and trismart took care of it. So far it's been pretty good. I just haven't seen the wattage that would like to see, but overall a positive experience, just not exactly what I was expecting, but it's still good.

4 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We’re glad to hear that our team provided you with a detailed explanation and was responsive in addressing your concerns. We apologize for any issues during the installation process but appreciate your patience while we worked to resolve them. If you have any questions about your system's production, we’d be happy to review it with you to ensure you're getting the most out of your solar investment. Please feel free to reach out anytime. We appreciate your support and thank you for choosing TriSMART Solar! ☀️

Mar. 19th, 2025

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Verified Customer

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Joe Del Rio, TX

Looks like it it's great quality based off of how it's working and how it looks. Every time I've called they were ready to respond, they're really helpful. The installers were very knowledgeable in what they were doing. They're real friendly they were able to answer any questions we had. Everything was great. I had no problems whatsoever.

4 years ago

Reply from TriSMART Solar

Thank you for your wonderful feedback! We’re thrilled to hear that you're happy with the quality of the system and the service you received. It’s great to know our team was responsive, helpful, and able to address all your questions. We truly appreciate your trust in us and are happy to hear that everything has gone smoothly for you!

Mar. 11th, 2025

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Verified Customer

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R and C Albuquerque, NM

For the most part everything went well except for a couple of delays due to product availability. The installation crew was great and they were open and honest,non intrusive. They have always been quick to respond if we had any questions or issues.

4 years ago

Reply from TriSMART Solar

Thank you for your honest feedback! We appreciate your patience with the delays and are glad to hear that our installation crew provided a great experience. Our team is always here to assist you, and we’re grateful for the opportunity to serve you. Enjoy your solar savings!

Mar. 12th, 2025

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Verified Customer

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Ricardo

They answered all my questions. The equipment has been working. I will really recommend them to several people. Installation actually went smoothly. It was efficient. I wish it could generate more power so I don't need electricity.

4 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that our team answered all your questions and that your installation went smoothly. Maximizing solar energy is always our goal, and we’d be happy to discuss any options to improve your system’s efficiency. We truly appreciate your recommendation and are here to help whenever you need us!

Mar. 12th, 2025

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Verified Customer

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Jessie

They helped me out, they put me up in a hotel while my home was being worked on and they were very transparent with me as to what was going to happen. I was satisfied with their customer service. I'm happy with the equipment, it is generating a lot of energy for me.

4 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're glad we could assist you and provide a smooth process while your home was being worked on. Transparency and customer satisfaction are our top priorities, and we're happy to hear that your system is generating plenty of energy. If you ever need anything, we're here to help

Mar. 12th, 2025

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Verified Customer

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Elizabeth

We have had no issues with trying to sponsor a lesson. They are very trustworthy. The representative I talked to was very knowledgeable. Installation process went great. I would definitely recommend my trismart service to others.

4 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're so glad to hear that your experience with us has been smooth and that our team was able to assist you effectively. We truly appreciate your trust in us and are thrilled that you would recommend our services to others.

Mar. 12th, 2025

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Verified Customer

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Marvin Wichita Falls, TX

Very good help. I have already been recommending TriSMART to other people. During installation, they checked to make sure everything was working and they were very clean about their job and it was easy to work with people. Very professional. We're really happy with solar all the way.

4 years ago

Reply from TriSMART Solar

Thank you for your kind words and for recommending TriSMART to others! We're thrilled to hear that you had a smooth installation experience and that our team maintained professionalism and cleanliness throughout the process. It's great to know you're happy with your solar system!

Mar. 14th, 2025

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Verified Customer

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Isaiah San Antonio, TX

Someone always answers the phone, they are always there to help me when I need. My bill has been cut down more than half, it has really helped me out and it works quickly. Installation went great, I knew the workers from high school.

4 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're so happy to hear that our team has been there for you and that you're seeing great savings on your bill. It's awesome that you even knew the installers—what a small world! 😊 Enjoy your solar savings, and we're always here if you need anything! ☀️🚀

Mar. 14th, 2025

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Verified Customer

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Nichole Converse, TX

When I reached out to customer service one time to figure out why my electricity bill is so high I wasn't like walked through step by step instead I was sent package for me to read which was irritating. We've gone through I think to hail storms and all of the equipment is still working. We're saving a lot more money with the solar panels.

4 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear your system has held up well through storms and is helping you save money. We apologize for any frustration with customer service and appreciate your input as we strive to improve. If you ever need further assistance, we're happy to help!

Mar. 14th, 2025

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Verified Customer

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John Converse, TX

They came and installed all the hardware and then came out and did the inspection and then they turned it on. It's very goal sustaining and if you do have a problem they will walk you through out to fixed it, or fixed it if you can't.

4 years ago

Reply from TriSMART Solar

Thank you for your review! We're happy to hear the installation process went smoothly and that our team has been helpful with any questions or issues. We appreciate your support!

Mar. 14th, 2025

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Verified Customer

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Celina San Antonio, TX

The guy came he like really talked to me and I guess he got me a good value, I mean they were able to handle everything here even though I work a lot. Knowledgeable, friendly, good communication. I haven't had any problems with it, everything's pretty good.

4 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear you had a great experience with our team and that everything is working well. We appreciate your support!

Mar. 14th, 2025

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Verified Customer

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Aaron San Antonio, TX

I went through my security company to ticket TriSMART Solar and they made the price was really good and I like the look of the panels as well. The panels going up really quick and easy and the whole time process was really easy like I don't have to do anything so it was it was pretty smooth. Everything looks really good but I'm still paying an electrical bill. The integrated app is really nice to be able to like see how my panels are doing.

4 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that the installation process was smooth and that you’re enjoying the look of your panels and the integrated app. While solar can help reduce your electricity bill, factors like energy usage and seasonal changes can affect savings. If you have any questions about optimizing your system's performance, feel free to reach out—we’re happy to help!

Mar. 19th, 2025

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Verified Customer

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Sanjeev Pflugerville, TX

they came to me and they explained everything to me about TriSMART so I like maybe the pricing and the warranties. when I had a damaged during that time I called TriSMART for removing the panel and getting back installed once the roof got installed so it was like they they made it on time and they are professional to get back all the things on track.

4 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're glad to hear that our team provided clear explanations about our pricing and warranties. It's great to know that when you needed assistance with panel removal and reinstallation, we were able to respond promptly and professionally. We appreciate your support and are here whenever you need us!

Mar. 19th, 2025

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Verified Customer

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Bryan San Antonio, TX

Very reliable; everything works great and I'm having no issues. Great attitudes and very helpful. Our rep dropped off the panels a few days before subcontractors got here. And then after that within 24 hours they went up there and installed the panels and and had everything working pretty quick actually. They damaged my roof and that still hasn't been repaired yet.

4 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're happy to hear that everything is working great and that you had a smooth installation experience. However, we’re sorry to hear about the roof damage and that it hasn’t been resolved yet. Please reach out to our customer support team so we can address this issue as soon as possible. We appreciate your patience and look forward to making this right for you!

Mar. 19th, 2025

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Verified Customer

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Taylor Round Rock, TX

Always there to answer questions and try to make sure that the job gets done right the first time. They're always very willing to go the extra mile to help out where they can. I think equipment's style is really good. I've had some repeat issues with one specific section of the equipment, but nothing super major. They came to install early in the morning. It was a pretty big systems (was going to take two days) and I didn't even notice them really. It was very painless, and very quick.

4 years ago

Reply from TriSMART Solar

Thank you for your feedback! We’re happy to hear that our team was responsive and committed to getting the job done right. We appreciate your patience with the repeat issue, and we’re always here to assist if needed. Glad to know the installation process was smooth and efficient for you. Your support means a lot to us!

Mar. 19th, 2025

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Verified Customer

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Anonymous Temple, TX

They are a little pricier than others, very expensive. I do highly recommend them and their panels are top notch and I had no issues. Our panels look phenomenal, you can barely see the panels if you don't look hard enough you wouldn't know I had solar. It was quick, professional. They did an excellent job.

4 years ago

Reply from TriSMART Solar

Thank you for your honest feedback and recommendation! We're thrilled to hear that you're happy with the quality of our panels and the professional installation. We strive to provide top-notch products and service to ensure long-term value for our customers. If you ever need any assistance, don’t hesitate to reach out. Enjoy your solar savings!

Mar. 18th, 2025

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Verified Customer

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Linda El Paso, TX

I had one little hiccup and through the whole process. It was actually amazingly quick. I was really surprised the crew that came in, they came all the way from San Antonio and they installed on my home in three hours. I haven't had any problems with any of it. I've not had any panels not functioning where they placed it, I get good sun unless of course you have an overcast day. We're producing every month more than what we're using. The hiccup I mentioned was with the electric company.

4 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're thrilled to hear that the installation was quick and efficient and that your system is producing more energy than you use. We appreciate your patience with the minor hiccup and are glad everything is running smoothly. If you ever need assistance, we're here to help. Enjoy your solar savings! 🌞

Mar. 19th, 2025

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Verified Customer

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Terri Jones

The knowledge and professionalism in presenting the option to go solar sold me. I am up and running & saving money and stress about power outages.

8 months ago

Reply from TriSMART Solar

Thank you for your kind words! We’re thrilled to hear that our team’s knowledge and professionalism helped you make the switch to solar. It’s great to know you’re saving money and enjoying peace of mind during power outages!

Nov. 22nd, 2025

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Verified Customer

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Drew Lynch

Working with TriSmart and in particular Jonathan B has been a pleasure. Professional, always doing what they say. Dealing with permitting and installation issues was a strength that I experienced.

1 year ago

Reply from TriSMART Solar

Thank you so much for your kind feedback! We’re glad Jonathan B and the TriSMART team provided you with professional and reliable service throughout your project. Handling permitting and installation smoothly is something we take pride in. We appreciate your trust and are here if you need anything else!

Jun. 6th, 2025

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Verified Customer

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Matthew Winnier

I found the overall process to be fairly smooth and easygoing; however, I am not satisfied with how the battery installation was handled in my garage. One of the main reasons we approved this solar installation was based on the understanding that it would not interfere with the current layout and functionality of my garage. Unfortunately, when the electrician arrived, he proceeded to install the batteries using a layout that had not been approved. I had clearly communicated my preference for the batteries to be installed in a specific location, yet that request was disregarded. This decision was made without proper consultation or approval, and it directly contradicts what was originally discussed. As a result, the current setup compromises the usability of my garage, which is extremely disappointing.

1 year ago

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Verified Customer

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Teresa Valle

So far everything is going good it took no time to install the solar panels, batteries, and wiring. bu waiting to finish hooking the batteries to the power grid and final steps completed

1 year ago

Reply from TriSMART Solar

Thank you for sharing your experience so far! We're glad to hear the installation of the solar panels, batteries, and wiring went smoothly and efficiently. We understand you're eager to have the final connection to the power grid completed, and we’re working hard to wrap everything up as quickly as possible. We appreciate your patience and look forward to getting you fully up and running very soon!

Apr. 29th, 2025

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Verified Customer

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Sean Trahan

Kyle M has been very responsive and helpful during the installation process and with any issues that come up since install. He gets me in touch with correct people to resolve anything. Thanks Kyle !!!

1 year ago

Reply from TriSMART Solar

Thank you for your kind words! We're glad to hear that Kyle has been responsive and helpful throughout your installation process and beyond. Providing excellent service and support is our priority. We appreciate your feedback!

Mar. 27th, 2025

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Verified Customer

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Victoria Ybarra

TriSmart has been amazing. I was very pleased with the entire process. I was always kept in the loop with everything going on. I love my system and how much cheaper my bill is. Thank you TriSmart.

1 year ago

Reply from TriSMART Solar

Thank you for your wonderful review! We're delighted to hear that you had a great experience and that your system is helping you save on your energy bills. Keeping our customers informed throughout the process is our priority. We appreciate your support—enjoy your solar savings!

Mar. 27th, 2025

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Verified Customer

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Humberto Monsivals

I liked that everything was communicated clearly and effectively. If I ever had questions, these were answered quickly. Overall, the installation process was very smooth and we were very satisfied with the entire process.

1 year ago

Reply from TriSMART Solar

Thank you for your kind words! We're thrilled to hear that our team provided clear communication and quick responses to your questions. Ensuring a smooth installation process and customer satisfaction is our top priority. If you ever need anything in the future, don't hesitate to reach out. Enjoy your solar savings! ☀️

Mar. 20th, 2025

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Verified Customer

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Jordan Douglas

their sales representatives were patient, kind, and knowledgeable! we love our solar panels and will recommend to our friends and family! the process was super easy and informative.

1 year ago

Reply from TriSMART Solar

Thank you for your wonderful feedback! 🌞 We're so happy to hear that our team provided a great experience and that you're enjoying your solar panels. Our goal is to make the process as smooth and informative as possible. We truly appreciate your recommendation and are grateful to have you as part of the TriSMART Solar family. Enjoy your solar energy savings!

Mar. 4th, 2025

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Verified Customer

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Kathryn Batson El Paso, TX

My experience has been great from day 1. My sales rep Ramon is awesome and always helpful/informative. The customer service team has helped me even after my installation was complete. I recommend them to everyone!

3 years ago

Reply from TriSMART Solar

Kathryn, thank you for taking the time to post this 5-star review. We are delighted to hear you had a positive experience from start to finish and appreciate your recommendation.

Dec. 28th, 2022

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Verified Customer

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Ben McKee Converse, TX

Tri Smart was great, however GoodLeap the financial institution was horrible. The worst financial company we have ever dealt with. Tri Smart reps were great every step of the way. Tri Smart company I would give 5 stars to, but having GoodLeap as one of there lenders would receive 0 stars. Get rid of them and more people would be happy with Tri Smart.

3 years ago

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Verified Customer

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Jade Hockley, TX

Our rep was always in contact, always gave updates. It had a couple of bumps, but it wasn't bad. TriSMART handled everything for my HOA, which was really nice and everything with the city, which was also very nice and handy. Our rep handled any kind of issues that came up. And we didn't even have to be there for any of it. That's really nice.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're glad to hear that our team kept you informed and handled everything smoothly, including HOA and city requirements. We appreciate your patience through the process and are happy that it was a hassle-free experience for you. If you ever need anything, feel free to reach out. Enjoy your solar savings!

Mar. 18th, 2025

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Verified Customer

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Leticia El Paso, TX

The consumption that I'm getting is not quite as much as the other companies my friends are using. One of my pannels isn't generating as much as the rest. Sometimes they're very hard to get a hold of. Overall it is good. It's not bad.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that your overall experience has been positive. We understand your concerns and want to ensure your system is performing optimally. Please reach out to our support team so we can address any issues with your panel and assist you further. Your satisfaction is important to us, and we appreciate you choosing TriSMART Solar!

Mar. 18th, 2025

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Verified Customer

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Jesus Safford, AZ

They did good work and I'm thankful for Ryan helping me out through all the steps and process through a whole thing. It was good. It was faster than I expected. It took less than eight hours to get the installation done. Ryan was always available to answer questions.

3 years ago

Reply from TriSMART Solar

Thank you for your review! We're thrilled to hear that Ryan provided great support throughout the process and that your installation was completed faster than expected. Our team is always here to help, and we appreciate you choosing TriSMART Solar. Enjoy your solar savings!

Mar. 18th, 2025

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Verified Customer

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Alex Tomball, TX

Their communication is good, but they send someone out fairly frequently. It seems like I've had them out three times in the last year. I think there was an issue with penetration on the solar panels that caused the leaked and they fixed it, but it took a while to catch. It keeps me dropping communication, that's why they keep sending technicians out.They undersized my system and I'm still paying a high electric bill.

3 years ago

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Verified Customer

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Ronnie Houston, TX

I've had no issues with the service. It was very quick, very easy. And everything was explained to me very well. Tri Smart Solar has saved me on my power bills. Very good company.

3 years ago

Reply from TriSMART Solar

Thank you for your kind words! 🌟 We're thrilled to hear that you had a smooth and easy experience with TriSMART Solar. It’s great to know that our team provided clear information and that you're already seeing savings on your power bills! We appreciate your support and are always here if you need anything.

Mar. 6th, 2025

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Verified Customer

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Monty

They are not good at returning calls. Install went very smoothly. I've been looking at the readings and one of my panels is not doing what it's supposed to. They're a pretty good company, but if their customer service was a little bit better I would have given a higher rating.

3 years ago

Reply from TriSMART Solar

Thank you for your honest feedback! We're glad to hear that your installation went smoothly. We apologize for any difficulty you've had in reaching us and for any concerns regarding your panel’s performance. Customer service is very important to us, and we appreciate your input as we work to improve. Please reach out to us directly, and we’d be happy to assist you with any issues. We appreciate your support!

Mar. 18th, 2025

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Verified Customer

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Ruben Segovia San Antonio, TX

Service provided by the company has been Excellent. In all areas, in person, phone and technical. Individuals return messages and made sure any issues were properly addressed.

3 years ago

Reply from TriSMART Solar

Thank you for your kind words! 🌟 We’re thrilled to hear that you had an excellent experience with our service, whether in person, over the phone, or through our technical support. Our team is always committed to responding promptly and ensuring any concerns are properly addressed. We truly appreciate your support and look forward to serving you again!

Mar. 7th, 2025

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Verified Customer

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Justin Jones Litchfield Park, AZ

There has definitely been some bumps through the process of getting solar Installed but I have to say regardless of what occurred the customer service has been outstanding. I wish more companies operated this way .

3 years ago

Reply from TriSMART Solar

Thank you for your honest feedback! 🌟 We understand that the installation process can sometimes come with challenges, and we truly appreciate your patience. It means a lot to hear that our customer service stood out and made a difference. Providing excellent support is our priority, and we’re grateful for your trust. If you ever need anything, we’re always here to help!

Mar. 7th, 2025

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Verified Customer

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Anonymous Wolfforth, TX

There are really good deals with TriSMART. I have never had a problem getting a hold of a person. Everything was done in a timely fashion. I have had zero problems with the product. It is a nightmare to reinstall the app and make it work again.

4 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear you've had a great experience with our team and that everything was completed in a timely manner. We appreciate your support and are happy to know your system is working well! Regarding the app, we understand how frustrating technical issues can be. If you need any assistance with reinstalling or troubleshooting, please don’t hesitate to reach out—we’re here to help!

Mar. 19th, 2025

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Verified Customer

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Ryan Friendswood, TX

Once I got my solar panels installed, half of them didn't work. They never called and told me that until a year later. They don't have good communication and I was disappointed. I thought the installation process went very well because the first time they had to send another crew out to come back and do additional work because it wasn't done right the first time so I was happy with that but not the first part of installation. They don't let anyone know when their bills are going up and they don't answer when customers have questions. They hide from the actual problems. I wouldn't recommend TriSMART.

4 years ago

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Verified Customer

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Brian Spring, TX

Their honesty and integrity stood out to me. They addressed all my needs. Overall, installation went pretty good. I think there was one issue that they did end up coming back and resolving it.

4 years ago

Reply from TriSMART Solar

Thank you for your review! We truly appreciate your recognition of our honesty and integrity. Our goal is to address every customer's needs and ensure a smooth installation process. We’re glad our team was able to resolve any issues and provide you with a positive experience. If you ever need anything, we’re here to help!

Mar. 10th, 2025

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Verified Customer

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Jova Andrews, TX

I've never had a problem with them fixing what I need or answering my questions. I had no problems with the installation process, it was very good. I haven't had any problems with the product either.

4 years ago

Reply from TriSMART Solar

Thank you for your review! We're glad to hear that you've had a smooth experience with our team, from installation to ongoing support. Providing reliable service and answering any questions our customers have is a top priority for us.

We're happy to know that your system is working well, and we truly appreciate your trust in TriSMART Solar. If you ever need anything, don’t hesitate to reach out. Enjoy your solar savings!

Mar. 11th, 2025

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Verified Customer

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Jessica Corpus Christi, TX

We have the app and my husband uses it all the time. I got an email that showed me how much electricity we've used and how much we are saving and whatnot so that I like the panels. Installation process was good.There was no issues. Everybody I talked to was not very good at explaining anything. We even had people that came over here said they were part of trismart but they weren't. The only reason why they lowered the sales price was because another guy was offering something lower. They were talking so much crap about the other guy that saying he's not even from corporate but they weren't from corporate either, they're not even from here. But they matched it anyways.

4 years ago

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Verified Customer

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Carmen Fort Worth, TX

If the system goes down and you aren't monitoring it you would never know. That responsibility fell on me and I wasn't aware. The install was very smooth. Customer service is good. Sometimes the wifi feed goes off and it can be pretty annoying.

4 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that your installation went smoothly and that you've had a good experience with our customer service. We understand how important system monitoring is, and we apologize for any inconvenience caused. We recommend periodically checking the system’s app or portal to ensure everything is running smoothly. If you ever experience connectivity issues or need assistance, our team is always here to help. Please don’t hesitate to reach out. We appreciate you being a valued TriSMART Solar customer! ☀️

Mar. 19th, 2025

TriSMART Solar Reviews