TriSMART Solar: Read 440 User Reviews From Real Homeowners

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Verified Customer

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Erin Kekai Lockhart, TX

I am happy with TriSMART Solar and their customer service. However, I am NOT happy with the person who sold us the solar panelis. I am Extremely disappointed about how he has handled certain aspects about our loan agreement. He PROMISED us referral compensation payments, but he has Never once adhered to his promise. His sales techniques are crap and he is Never available to help when I need answers. I realize he is Not personally affiliated with TriSMART Solar, therefore I do Not blame them. TriSMART Solar has always been available to answer my questions and offer me good advice.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback, and we’re glad to hear you’re happy with TriSMART Solar and our customer service team. We sincerely apologize for the experience you had with the salesperson and understand your frustration. While we strive to provide excellent service throughout, we take your concerns seriously. We will review the situation to ensure that all promises made are honored, and we appreciate your understanding that this individual is not directly affiliated with TriSMART Solar. Please know that we're here to assist you and will continue to offer support as needed. If you have any further concerns, don't hesitate to reach out.

Mar. 11th, 2025

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Verified Customer

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todd Reeves Round Rock, TX

It is hard to say, I am not unhappy and I am not necessarily impressed. They did a great job of installation and it works, as far as I can tell well. But I need time to determine if it was worth the investment or not. I installed in last spring, so performance in the summer in texas is not going to great. I need a whole year to judge. I would like to see them offer an evaluation of performance report every 3 months. Which is almost how long I have had my system. then maybe a clearer conclusion. Right now, with the payments spread out over 25 years even at 2% at my age of 59, does not really look like the smartest decision on my part. Of course, I am not a greeney. All I want to do is not be affected by stupid goverment regulations and policies, which this system may do over time. I do not like that I can't easily disconnect from the grid and reconnect when I so desire. This makes installing batteries illogical.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your honest feedback. We appreciate your insights and understand that evaluating the full benefits of solar takes time. Our team is always here to provide system performance reviews and assist with any questions you may have. We also value your thoughts on flexibility and grid independence and will continue working to improve our offerings. If you’d like to discuss your system’s performance in more detail, feel free to reach out—we’re happy to help!

Mar. 19th, 2025

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Verified Customer

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Harold Round Rock, TX

If I ever had an issue I could call. And they would take care of it or someone would get right back with me. We have had it for almost a year now and have had zero problems. Everything seems to be working great. I am very likely to recommend them to a friend. The installation process was simple and easy, they told us the date and time. And everything was done on schedule as promised. The person who came by the house and explained the whole process was knowledgeable about it and answered all the questions. We have been very happy going with solar.

3 years ago

Reply from TriSMART Solar

Thank you for your wonderful feedback! We're so glad to hear that your experience has been smooth and hassle-free. It's great to know that our team kept everything on schedule and provided the support you needed. We truly appreciate your recommendation and are thrilled that you're enjoying the benefits of solar!

Mar. 14th, 2025

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Verified Customer

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Kimberly Converse, TX

The presentation was good and what they had to offer was great. They were always available when we needed them and when we have questions or concerns they were always available for. It was smooth, it was fast and they've got it done in a timely manner. Everything was first class. The panels have a good warranty and the service was good. They did everything they promised. They were always on time and everything.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear you had a smooth and timely experience with our team. Providing first-class service and keeping our promises is our priority. Enjoy your solar savings!

Mar. 14th, 2025

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Verified Customer

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Jose Brownsville, TX

I looked at several companies and pretty much I like what TriSMART was offering. It went smooth and fast. The way that the panel look on my ceiling that looks pretty good and I have no issue whatsoever. I'm a satisfied customer with TriSMART I don't have any issues. Everything on my equipment is working properly that I have that I was provided to monitor my energy is working well.

3 years ago

Reply from TriSMART Solar

Thank you for choosing TriSMART! We're glad to hear you had a smooth and fast experience and that everything is working properly. Your satisfaction means a lot to us. Enjoy your solar savings!

Mar. 14th, 2025

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Verified Customer

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Tena Cedar Park, TX

Their presentation was very thorough and what they presented made sense to me. Their response was quickly with any questions all right and after everything was installed in it came time for my income tax I contacted the person who was the manager and she sent me all the paper work at this very easy for me to get my tax refund. The crew manager talk with me every day and they cleaned up after themselves very professionally. The value was very good and they are guaranteed.

3 years ago

Reply from TriSMART Solar

Thank you for your review! We're glad to hear that our thorough presentation and quick responses made the process smooth for you. It's great that our team provided the necessary paperwork for your tax refund and maintained professionalism throughout the installation. We appreciate your support and are happy you found value in our service!

Mar. 14th, 2025

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Verified Customer

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Matt Round Rock, TX

They were just so nice and helpful right off the bat - nothing but honesty from them. I really didn't feel the need to go search around with other solar companies after talking to them. . I was paying $330 a month for electricity and that's down to $155. Overall great - the only issue was the disconnect between the loan financing vs the salesman vs the installation. It was a little disconnected and it took a little more effort to figure out who I need to talk to. Not terrible but I think that could be improved

3 years ago

Reply from TriSMART Solar

Thank you for your kind words and for trusting TriSMART with your solar needs! We're thrilled to hear about your savings and that our team made the process easy for you. We appreciate your feedback regarding communication between financing, sales, and installation—we’re always looking for ways to improve. If you ever need anything, we’re here to help!

Mar. 17th, 2025

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Verified Customer

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Julie Grand Prairie, TX

They did everything they needed to do. They went up and took a look at the roof and they drew up some schematics for how they thought the most efficient solar arrangement would go. They went up into the attic to determine where they would connect everything below and they had it all up in a couple of days it is was really quick. Everyone was really nice. My electric bill is less now.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're glad to hear that our team provided a smooth and efficient installation process while ensuring the best solar setup for your home. It’s great to know that you’re already seeing savings on your electric bill! If you ever have any questions or need assistance, feel free to reach out. Enjoy your solar savings!

Mar. 18th, 2025

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Verified Customer

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Todd Dickerson

Everyone from sales, install, and customer service have been a pleasure to work with. TriSmart is responsive to their customers' needs in a timely manner.

7 months ago

Reply from TriSMART Solar

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our sales, installation, and customer service teams. At TriSMART Solar, we always strive to be responsive and meet our customers’ needs promptly. We truly appreciate your feedback and look forward to continuing to serve you!

May. 2nd, 2025

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Verified Customer

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Harlea Clark

They communicated with me during the whole process and they are easy to work with ! If I ever had any questions or issues, they were on top of getting me an answer.

7 months ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're so glad to hear that our team was communicative and easy to work with throughout the entire process. We always aim to be responsive and provide quick solutions to any questions or issues you may have. Your feedback means a lot to us, and we truly appreciate you choosing TriSMART Solar!

May. 2nd, 2025

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Verified Customer

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Perry Carrie

He'll represented it Adrian was a very polite and Curtis to me. So far the solar system is doing well I can't see the reduction in my electric bill hello

8 months ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that Adrian provided you with excellent service and that your solar system is performing well. If you have any questions or need assistance in monitoring your savings, feel free to reach out. We appreciate your support and look forward to continuing to serve you!

Mar. 13th, 2025

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Verified Customer

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Sean Soriano

Exceeded my expectations. They were very communicative during the installation process over 6 months ago, and still keep an open line of communication.

8 months ago

Reply from TriSMART Solar

Thank you so much for your wonderful feedback! We’re thrilled to hear that we exceeded your expectations and that our communication throughout the installation process made a positive impact. We’re committed to keeping an open line of communication and are always here if you need anything. We truly appreciate your support!

Mar. 12th, 2025

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Verified Customer

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Kevin L

They handled everything start to finish. When I had an issue and I only had to reach out and they quickly fixed the issue. I am very happy with them at every turn.

8 months ago

Reply from TriSMART Solar

Thank you for your kind words! We’re thrilled to hear that you had a smooth experience from start to finish and that our team was able to resolve any issues quickly. Customer satisfaction is our top priority, and we’re glad we could meet your expectations at every step. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your solar savings!

Mar. 11th, 2025

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Verified Customer

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Jordan Douglas

their sales representatives were patient, kind, and knowledgeable! we love our solar panels and will recommend to our friends and family! the process was super easy and informative.

9 months ago

Reply from TriSMART Solar

Thank you for your wonderful feedback! 🌞 We're so happy to hear that our team provided a great experience and that you're enjoying your solar panels. Our goal is to make the process as smooth and informative as possible. We truly appreciate your recommendation and are grateful to have you as part of the TriSMART Solar family. Enjoy your solar energy savings!

Mar. 4th, 2025

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Verified Customer

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Ethan Converse, TX

Everybody that is associated with TriSmart Solar has been extremely professional and it's been very helpful in the process of getting the solar panels. It really made it a lot less painful for me to have really good employees for Tri Smart I could talk to whenever I had questions. Install was quick. They found a problem that originated with the builders and was still under warranty that I got fixed.

3 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're thrilled to hear that our team made the process smooth and stress-free for you. Providing excellent customer service and support is our top priority, and we're glad we could assist with the installation and even help identify an issue with your builder. If you ever have any questions or need further assistance, we're always here to help. Enjoy your solar savings!

Mar. 18th, 2025

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Verified Customer

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Chad Porter, TX

We've had it probably for over a year now and it's, it's still good quality. They came out, installed the panels on the roof, and then came back out and installed the power wall. All the technicians they had were very courteous and very friendly and they did a good job. It was real clean. Whenever I have called and left a message about a situation, they would call me back within a day or so.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're happy to hear that your system has been running well for over a year and that our team provided courteous and professional service during installation. We also appreciate your patience and are glad our team has been responsive to your inquiries. If you ever need further assistance, don’t hesitate to reach out. We appreciate your support!

Mar. 18th, 2025

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Verified Customer

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Benjamin San Antonio, TX

Every question I had for Brandon, he was able to answer it. It was pretty seamless. They gave me all the bullet points of what they were going to be doing and they were done with the project in the exact amount of time they specified. I'm very pleased with my experience with the company.

3 years ago

Reply from TriSMART Solar

Thank you for your fantastic review! We're thrilled to hear that Brandon was able to answer all your questions and that the entire process was seamless for you. Clear communication and delivering on our promises are top priorities, so it’s great to know we met your expectations.

We appreciate your trust in us and are so glad you had a positive experience. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing us!

Mar. 5th, 2025

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Verified Customer

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Aqueel Cibolo, TX

It was a good experience, and it was a fastest experience. The guys answered my questions. I haven't had any issues with it. I get an email when there's the outage or something goes wrong, and also get email when it comes back up or when the issue has been resolved.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! 😊 We're happy to hear that everything went smoothly and that our team was able to answer all your questions. It's great to know you're receiving real-time updates and haven’t had any issues. We appreciate your support and are always here if you need anything!

Mar. 6th, 2025

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Verified Customer

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Dani Stone Mesa, AZ

James S was my rep and he warmly walked me through every step. Even after the solar was installed and paid for, he was only a phone call away to walk me through my situation. I didn't even know something wasn't working and they showed up to fix an issue. I can't recommend TriSmart enough.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! 😊 We're so glad to hear that James S. provided exceptional support and guided you every step of the way. Our team is always here to ensure everything runs smoothly, even after installation. We truly appreciate your recommendation and are happy to have you as part of the TriSMART family!

Mar. 6th, 2025

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Verified Customer

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Jeffery Amarillo, TX

The installation process was bumpy. The guy said what time he would show up and then he actually showed up thirty minutes later. They had to come back and finish the job, it was about a three week process. Actual work time was probably about 5 hours. I have no issues with the product, it has worked great. I would definitely recommend them to anybody.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We appreciate your patience during the installation process and apologize for any delays. While we strive for a smooth experience, we’re glad to hear that everything is working great and that you're happy with the product. Your recommendation means a lot to us! If you ever need anything, please don’t hesitate to reach out.

Mar. 19th, 2025

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Verified Customer

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Michael Glendale, AZ

They've been quick to answer any questions that I have and any needs I have. They took care of me. Installation went pretty smooth, they were very good with communication on appointments. Whenever a service tech was coming out I had a proper notice of when they would arrive. They were on time and they kept a clean work site. They were just really good to work with. I have had no issues with the equipment. I recommended them to my stepdaughter.

3 years ago

Reply from TriSMART Solar

Thank you for your wonderful review! We're so glad to hear that our team provided clear communication, timely service, and a smooth installation process. It’s great to know that everything is working well and that you had a positive experience. We truly appreciate your recommendation and are grateful for your support. If you ever need anything, we’re here for you!

Mar. 19th, 2025

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Verified Customer

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Edward San Antonio, TX

The rates were pretty good at first. You can never get a hold of customer service. Installation was not very good, it took them several times to get the panels up and then when they did get a mop they left the mess and they had to come back out and clean it up after I complained about it. I'm not getting a lot of savings from the product. I'm not very happy with the service at all actually. I did recommended it to a couple of friends and the guy never got back to him.

3 years ago

Reply from TriSMART Solar

We’re sorry to hear that your experience didn’t meet expectations. Customer satisfaction is our top priority, and we truly appreciate your feedback. We apologize for any delays and inconvenience during installation and for any difficulty reaching our team. We’d love the opportunity to make things right and address your concerns. Please reach out to us, and we’ll do our best to assist you. Thank you for bringing this to our attention.

Mar. 19th, 2025

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Verified Customer

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Janice Spring, TX

I get good information from them. They do answer your questions and you can get in contact with them when you need to get answers. The installation process was done really quickly, they installed them and they cleaned up after themselves and it didn't take a long period of time so I was satisfied with that. They told me a battery would be included with the equipment but I didn't get that. They are a pretty good company.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that you had a smooth installation experience and found our team helpful and responsive. We apologize for any confusion regarding the battery and would love to look into this further for you. Please reach out to us so we can address your concerns and ensure you have the best experience possible. We appreciate your support and are happy to have you as part of the TriSMART Solar family!

Mar. 19th, 2025

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Verified Customer

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Anonymous Alamo, TX

The installation process went quickly. I had a little trouble at the beginning with the product but then everything started working good. I would recommend it to others to use as well to save on their electric bill. Value for your money is good.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We’re glad to hear the installation process went smoothly and that everything is working well now. We truly appreciate your recommendation, and we're happy to know you're seeing value in your solar system. If you have any further questions or need assistance, please don’t hesitate to reach out!

Mar. 11th, 2025

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Verified Customer

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Rick Fort Worth, TX

Installation was very fast. I have two microcomputers that are not responding and I've had it for quite a while now. The installers did not do a very good job of cleaning up after themselves. It's been almost a year and a half now and I still have electrical trash as you go down around in the yard from wires and stuff like that. I have recommended them twice.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience. We're glad to hear that your installation was completed quickly and that you've recommended us to others—we truly appreciate your support! However, we sincerely apologize for the issues with the cleanup and the microcomputers not responding. This is not the level of service we strive for, and we’d like the opportunity to make things right. Please reach out to our team so we can address these concerns as soon as possible. Your satisfaction is important to us, and we appreciate your patience!

Mar. 19th, 2025

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Verified Customer

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Mark San Benito, TX

The salesman was upfront and honest and explained things to me. I had a small issue with my system early on and they came out very quickly to fix it. Installation went very smooth and they took care of the permitting process. They were here when they said they were going to be here. I haven't had any issues with the product.

3 years ago

Reply from TriSMART Solar

Thank you for your review! We're happy to hear that our team provided clear and honest communication throughout the process and that your installation went smoothly. Customer satisfaction is our top priority, so we’re glad we could quickly resolve the issue you experienced early on.

We appreciate your trust in TriSMART Solar and are glad to hear your system is working well. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your solar savings!

Mar. 11th, 2025

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Verified Customer

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Amani Houston, TX

I like the price. The installation process was smooth and considering the number of panels we had put on it was a positive experience. We've had no problems with the product. One time the power was out and my wifi messed up and the service tech came out and reset it and other than that there have been no major issues.

3 years ago

Reply from TriSMART Solar

Thank you for your thoughtful feedback! We're thrilled to hear that you're happy with the price and that the installation process went smoothly. It's great to know that the system has been working well for you overall. We’re also glad our service tech was able to assist promptly when needed. If you ever have any questions or need further support, please don't hesitate to reach out. We appreciate your business and recommendation!

Mar. 11th, 2025

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Verified Customer

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Anonymous Hobbs, NM

The people that came to visit agave me a detailed explanation about trismart. They have gotten back with me pretty quickly about issues concerning my complaints. It took a week to have a third party company come out and they did make a few mistakes on my home and on my property but I was able to call and trismart took care of it. So far it's been pretty good. I just haven't seen the wattage that would like to see, but overall a positive experience, just not exactly what I was expecting, but it's still good.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We’re glad to hear that our team provided you with a detailed explanation and was responsive in addressing your concerns. We apologize for any issues during the installation process but appreciate your patience while we worked to resolve them. If you have any questions about your system's production, we’d be happy to review it with you to ensure you're getting the most out of your solar investment. Please feel free to reach out anytime. We appreciate your support and thank you for choosing TriSMART Solar! ☀️

Mar. 19th, 2025

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Verified Customer

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Joe Del Rio, TX

Looks like it it's great quality based off of how it's working and how it looks. Every time I've called they were ready to respond, they're really helpful. The installers were very knowledgeable in what they were doing. They're real friendly they were able to answer any questions we had. Everything was great. I had no problems whatsoever.

3 years ago

Reply from TriSMART Solar

Thank you for your wonderful feedback! We’re thrilled to hear that you're happy with the quality of the system and the service you received. It’s great to know our team was responsive, helpful, and able to address all your questions. We truly appreciate your trust in us and are happy to hear that everything has gone smoothly for you!

Mar. 11th, 2025

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Verified Customer

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R and C Albuquerque, NM

For the most part everything went well except for a couple of delays due to product availability. The installation crew was great and they were open and honest,non intrusive. They have always been quick to respond if we had any questions or issues.

3 years ago

Reply from TriSMART Solar

Thank you for your honest feedback! We appreciate your patience with the delays and are glad to hear that our installation crew provided a great experience. Our team is always here to assist you, and we’re grateful for the opportunity to serve you. Enjoy your solar savings!

Mar. 12th, 2025

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Verified Customer

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Ricardo

They answered all my questions. The equipment has been working. I will really recommend them to several people. Installation actually went smoothly. It was efficient. I wish it could generate more power so I don't need electricity.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that our team answered all your questions and that your installation went smoothly. Maximizing solar energy is always our goal, and we’d be happy to discuss any options to improve your system’s efficiency. We truly appreciate your recommendation and are here to help whenever you need us!

Mar. 12th, 2025

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Verified Customer

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Elizabeth

We have had no issues with trying to sponsor a lesson. They are very trustworthy. The representative I talked to was very knowledgeable. Installation process went great. I would definitely recommend my trismart service to others.

3 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're so glad to hear that your experience with us has been smooth and that our team was able to assist you effectively. We truly appreciate your trust in us and are thrilled that you would recommend our services to others.

Mar. 12th, 2025

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Verified Customer

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Jessie

They helped me out, they put me up in a hotel while my home was being worked on and they were very transparent with me as to what was going to happen. I was satisfied with their customer service. I'm happy with the equipment, it is generating a lot of energy for me.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're glad we could assist you and provide a smooth process while your home was being worked on. Transparency and customer satisfaction are our top priorities, and we're happy to hear that your system is generating plenty of energy. If you ever need anything, we're here to help

Mar. 12th, 2025

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Verified Customer

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Isaiah San Antonio, TX

Someone always answers the phone, they are always there to help me when I need. My bill has been cut down more than half, it has really helped me out and it works quickly. Installation went great, I knew the workers from high school.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're so happy to hear that our team has been there for you and that you're seeing great savings on your bill. It's awesome that you even knew the installers—what a small world! 😊 Enjoy your solar savings, and we're always here if you need anything! ☀️🚀

Mar. 14th, 2025

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Verified Customer

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Marvin Wichita Falls, TX

Very good help. I have already been recommending TriSMART to other people. During installation, they checked to make sure everything was working and they were very clean about their job and it was easy to work with people. Very professional. We're really happy with solar all the way.

3 years ago

Reply from TriSMART Solar

Thank you for your kind words and for recommending TriSMART to others! We're thrilled to hear that you had a smooth installation experience and that our team maintained professionalism and cleanliness throughout the process. It's great to know you're happy with your solar system!

Mar. 14th, 2025

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Verified Customer

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Sanjeev Pflugerville, TX

they came to me and they explained everything to me about TriSMART so I like maybe the pricing and the warranties. when I had a damaged during that time I called TriSMART for removing the panel and getting back installed once the roof got installed so it was like they they made it on time and they are professional to get back all the things on track.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're glad to hear that our team provided clear explanations about our pricing and warranties. It's great to know that when you needed assistance with panel removal and reinstallation, we were able to respond promptly and professionally. We appreciate your support and are here whenever you need us!

Mar. 19th, 2025

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Verified Customer

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Aaron San Antonio, TX

I went through my security company to ticket TriSMART Solar and they made the price was really good and I like the look of the panels as well. The panels going up really quick and easy and the whole time process was really easy like I don't have to do anything so it was it was pretty smooth. Everything looks really good but I'm still paying an electrical bill. The integrated app is really nice to be able to like see how my panels are doing.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that the installation process was smooth and that you’re enjoying the look of your panels and the integrated app. While solar can help reduce your electricity bill, factors like energy usage and seasonal changes can affect savings. If you have any questions about optimizing your system's performance, feel free to reach out—we’re happy to help!

Mar. 19th, 2025

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Verified Customer

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Celina San Antonio, TX

The guy came he like really talked to me and I guess he got me a good value, I mean they were able to handle everything here even though I work a lot. Knowledgeable, friendly, good communication. I haven't had any problems with it, everything's pretty good.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear you had a great experience with our team and that everything is working well. We appreciate your support!

Mar. 14th, 2025

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Verified Customer

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John Converse, TX

They came and installed all the hardware and then came out and did the inspection and then they turned it on. It's very goal sustaining and if you do have a problem they will walk you through out to fixed it, or fixed it if you can't.

3 years ago

Reply from TriSMART Solar

Thank you for your review! We're happy to hear the installation process went smoothly and that our team has been helpful with any questions or issues. We appreciate your support!

Mar. 14th, 2025

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Verified Customer

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Nichole Converse, TX

When I reached out to customer service one time to figure out why my electricity bill is so high I wasn't like walked through step by step instead I was sent package for me to read which was irritating. We've gone through I think to hail storms and all of the equipment is still working. We're saving a lot more money with the solar panels.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear your system has held up well through storms and is helping you save money. We apologize for any frustration with customer service and appreciate your input as we strive to improve. If you ever need further assistance, we're happy to help!

Mar. 14th, 2025

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Verified Customer

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Taylor Round Rock, TX

Always there to answer questions and try to make sure that the job gets done right the first time. They're always very willing to go the extra mile to help out where they can. I think equipment's style is really good. I've had some repeat issues with one specific section of the equipment, but nothing super major. They came to install early in the morning. It was a pretty big systems (was going to take two days) and I didn't even notice them really. It was very painless, and very quick.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We’re happy to hear that our team was responsive and committed to getting the job done right. We appreciate your patience with the repeat issue, and we’re always here to assist if needed. Glad to know the installation process was smooth and efficient for you. Your support means a lot to us!

Mar. 19th, 2025

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Verified Customer

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Bryan San Antonio, TX

Very reliable; everything works great and I'm having no issues. Great attitudes and very helpful. Our rep dropped off the panels a few days before subcontractors got here. And then after that within 24 hours they went up there and installed the panels and and had everything working pretty quick actually. They damaged my roof and that still hasn't been repaired yet.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're happy to hear that everything is working great and that you had a smooth installation experience. However, we’re sorry to hear about the roof damage and that it hasn’t been resolved yet. Please reach out to our customer support team so we can address this issue as soon as possible. We appreciate your patience and look forward to making this right for you!

Mar. 19th, 2025

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Verified Customer

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Anonymous Temple, TX

They are a little pricier than others, very expensive. I do highly recommend them and their panels are top notch and I had no issues. Our panels look phenomenal, you can barely see the panels if you don't look hard enough you wouldn't know I had solar. It was quick, professional. They did an excellent job.

3 years ago

Reply from TriSMART Solar

Thank you for your honest feedback and recommendation! We're thrilled to hear that you're happy with the quality of our panels and the professional installation. We strive to provide top-notch products and service to ensure long-term value for our customers. If you ever need any assistance, don’t hesitate to reach out. Enjoy your solar savings!

Mar. 18th, 2025

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Verified Customer

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Linda El Paso, TX

I had one little hiccup and through the whole process. It was actually amazingly quick. I was really surprised the crew that came in, they came all the way from San Antonio and they installed on my home in three hours. I haven't had any problems with any of it. I've not had any panels not functioning where they placed it, I get good sun unless of course you have an overcast day. We're producing every month more than what we're using. The hiccup I mentioned was with the electric company.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're thrilled to hear that the installation was quick and efficient and that your system is producing more energy than you use. We appreciate your patience with the minor hiccup and are glad everything is running smoothly. If you ever need assistance, we're here to help. Enjoy your solar savings! 🌞

Mar. 19th, 2025

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Verified Customer

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Michael Gibbs

The willingness to help others and lend a helping hand for the greater good

2 months ago

Reply from TriSMART Solar

Thank you for your thoughtful words! We're proud to be part of a mission that’s bigger than just solar—it's about making a positive impact and helping others. Your support means everything! 🌞🙌

Sep. 24th, 2025

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Verified Customer

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Beverly Scherzinger

The product and especially the people who stay in contact throughout the entire process. Everything went smoothly with their help

7 months ago

Reply from TriSMART Solar

Thank you for your kind words! We're so glad to hear that both the product and our team made your experience seamless. It’s our goal to provide excellent support every step of the way, and we’re thrilled it made a difference for you. If you ever need anything else, we’re here to help!

Apr. 24th, 2025

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Verified Customer

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Loren Gallardo

They are a very professional company. The technicians are friendly and knowledgeable. They completed the installation pretty quickly.

8 months ago

Reply from TriSMART Solar

Thank you so much for your kind words! We're glad to hear that you had a positive experience with our team. Our technicians take great pride in their work, and we’re pleased to know that their professionalism and efficiency made a difference. If you have any further questions or need assistance, don’t hesitate to reach out. We truly appreciate your feedback!

Mar. 12th, 2025

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Verified Customer

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Michael Molina

Very professional team Richard is very available for any questions you might have and will address issues on your behalf when they arise

8 months ago

Reply from TriSMART Solar

Thank you for your feedback! We’re thrilled to hear that you had a positive experience with our team, and we’re especially pleased to know that Richard was able to assist you effectively. If you have any further questions or need support, feel free to reach out anytime. We truly appreciate your trust in our service.

Mar. 12th, 2025

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Verified Customer

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Pat Cisneros

The process was easy and the representative answered every question. They were a great help all the way to installation.

8 months ago

Reply from TriSMART Solar

Thank you for your wonderful feedback! We're glad to hear that the process was smooth and that our representative was able to answer all your questions. Providing excellent support from start to installation is our goal, and we appreciate you trusting us with your solar journey. If you ever need anything, we're here to help. Enjoy your solar savings!

Mar. 11th, 2025

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Verified Customer

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Gina Clifton

TriSMART Solar is a trustworthy company and their customer service is great to work with! They have taken care of any problems just as the promised. I highly recommend them!

9 months ago

Reply from TriSMART Solar

Thank you for your kind words and recommendation! 🌟 We’re thrilled to hear that you’ve had a great experience with our team. Providing reliable service and ensuring our customers are well taken care of is our top priority. We appreciate your trust in TriSMART Solar!

Mar. 4th, 2025

TriSMART Solar Reviews