TriSMART Solar: Read 443 User Reviews From Real Homeowners

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Verified Customer

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Sonia Fernandez

What an amazing team! Great with all my questions even the ones I thought were ridiculous. I felt my husband and I made the best choice

5 months ago

Reply from TriSMART Solar

Thank you so much for the kind words!
We're thrilled to hear that you and your husband felt confident in choosing TriSMART Solar. No question is ever too small or "ridiculous" we're here to make sure you feel informed and empowered every step of the way.

It was truly a pleasure working with you both, and we're excited to have you as part of the TriSMART family. If you ever need anything down the road, don’t hesitate to reach out!

Sep. 16th, 2025

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Verified Customer

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Kersten Conway

So far so good!!! We had the solar panels and batteries installed....nice, hard working crew!!! Can't wait to get hooked up and have a flat rate electric bill in place.

6 months ago

Reply from TriSMART Solar

Thank you so much for your kind words and feedback! We're thrilled to hear that you're happy with the installation and our crew's hard work. We’re just as excited for you to get fully connected and start enjoying the benefits of solar with a consistent, flat-rate electric bill. If you ever need anything, don’t hesitate to reach out — welcome to the TriSMART Solar family! 🌞⚡

Jul. 31st, 2025

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Verified Customer

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Michael Laughrun

Great at keeping me updated and giving reminders. The largest problem i have seen in industries is not keeping the customer updated. You guys do a great job

8 months ago Edited June 23, 2025

Reply from TriSMART Solar

Thank you so much for the kind words and thoughtful feedback! We're thrilled to hear that you’ve had a positive experience with our team. At TriSMART Solar, we understand how important communication is, and we’re committed to keeping our customers informed every step of the way.

It means a lot to know we’re making a difference—thank you for choosing us!

Jun. 18th, 2025

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Verified Customer

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Matthew Winnier

I found the overall process to be fairly smooth and easygoing; however, I am not satisfied with how the battery installation was handled in my garage. One of the main reasons we approved this solar installation was based on the understanding that it would not interfere with the current layout and functionality of my garage. Unfortunately, when the electrician arrived, he proceeded to install the batteries using a layout that had not been approved. I had clearly communicated my preference for the batteries to be installed in a specific location, yet that request was disregarded. This decision was made without proper consultation or approval, and it directly contradicts what was originally discussed. As a result, the current setup compromises the usability of my garage, which is extremely disappointing.

9 months ago

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Verified Customer

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Teresa Valle

So far everything is going good it took no time to install the solar panels, batteries, and wiring. bu waiting to finish hooking the batteries to the power grid and final steps completed

9 months ago

Reply from TriSMART Solar

Thank you for sharing your experience so far! We're glad to hear the installation of the solar panels, batteries, and wiring went smoothly and efficiently. We understand you're eager to have the final connection to the power grid completed, and we’re working hard to wrap everything up as quickly as possible. We appreciate your patience and look forward to getting you fully up and running very soon!

Apr. 29th, 2025

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Verified Customer

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Sean Trahan

Kyle M has been very responsive and helpful during the installation process and with any issues that come up since install. He gets me in touch with correct people to resolve anything. Thanks Kyle !!!

10 months ago

Reply from TriSMART Solar

Thank you for your kind words! We're glad to hear that Kyle has been responsive and helpful throughout your installation process and beyond. Providing excellent service and support is our priority. We appreciate your feedback!

Mar. 27th, 2025

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Verified Customer

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Victoria Ybarra

TriSmart has been amazing. I was very pleased with the entire process. I was always kept in the loop with everything going on. I love my system and how much cheaper my bill is. Thank you TriSmart.

10 months ago

Reply from TriSMART Solar

Thank you for your wonderful review! We're delighted to hear that you had a great experience and that your system is helping you save on your energy bills. Keeping our customers informed throughout the process is our priority. We appreciate your support—enjoy your solar savings!

Mar. 27th, 2025

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Verified Customer

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Humberto Monsivals

I liked that everything was communicated clearly and effectively. If I ever had questions, these were answered quickly. Overall, the installation process was very smooth and we were very satisfied with the entire process.

11 months ago

Reply from TriSMART Solar

Thank you for your kind words! We're thrilled to hear that our team provided clear communication and quick responses to your questions. Ensuring a smooth installation process and customer satisfaction is our top priority. If you ever need anything in the future, don't hesitate to reach out. Enjoy your solar savings! ☀️

Mar. 20th, 2025

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Verified Customer

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Jordan Douglas

their sales representatives were patient, kind, and knowledgeable! we love our solar panels and will recommend to our friends and family! the process was super easy and informative.

11 months ago

Reply from TriSMART Solar

Thank you for your wonderful feedback! 🌞 We're so happy to hear that our team provided a great experience and that you're enjoying your solar panels. Our goal is to make the process as smooth and informative as possible. We truly appreciate your recommendation and are grateful to have you as part of the TriSMART Solar family. Enjoy your solar energy savings!

Mar. 4th, 2025

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Verified Customer

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Ethan Converse, TX

Everybody that is associated with TriSmart Solar has been extremely professional and it's been very helpful in the process of getting the solar panels. It really made it a lot less painful for me to have really good employees for Tri Smart I could talk to whenever I had questions. Install was quick. They found a problem that originated with the builders and was still under warranty that I got fixed.

3 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're thrilled to hear that our team made the process smooth and stress-free for you. Providing excellent customer service and support is our top priority, and we're glad we could assist with the installation and even help identify an issue with your builder. If you ever have any questions or need further assistance, we're always here to help. Enjoy your solar savings!

Mar. 18th, 2025

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Verified Customer

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Chad Porter, TX

We've had it probably for over a year now and it's, it's still good quality. They came out, installed the panels on the roof, and then came back out and installed the power wall. All the technicians they had were very courteous and very friendly and they did a good job. It was real clean. Whenever I have called and left a message about a situation, they would call me back within a day or so.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're happy to hear that your system has been running well for over a year and that our team provided courteous and professional service during installation. We also appreciate your patience and are glad our team has been responsive to your inquiries. If you ever need further assistance, don’t hesitate to reach out. We appreciate your support!

Mar. 18th, 2025

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Verified Customer

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Benjamin San Antonio, TX

Every question I had for Brandon, he was able to answer it. It was pretty seamless. They gave me all the bullet points of what they were going to be doing and they were done with the project in the exact amount of time they specified. I'm very pleased with my experience with the company.

3 years ago

Reply from TriSMART Solar

Thank you for your fantastic review! We're thrilled to hear that Brandon was able to answer all your questions and that the entire process was seamless for you. Clear communication and delivering on our promises are top priorities, so it’s great to know we met your expectations.

We appreciate your trust in us and are so glad you had a positive experience. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing us!

Mar. 5th, 2025

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Verified Customer

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Aqueel Cibolo, TX

It was a good experience, and it was a fastest experience. The guys answered my questions. I haven't had any issues with it. I get an email when there's the outage or something goes wrong, and also get email when it comes back up or when the issue has been resolved.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! 😊 We're happy to hear that everything went smoothly and that our team was able to answer all your questions. It's great to know you're receiving real-time updates and haven’t had any issues. We appreciate your support and are always here if you need anything!

Mar. 6th, 2025

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Verified Customer

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Dani Stone Mesa, AZ

James S was my rep and he warmly walked me through every step. Even after the solar was installed and paid for, he was only a phone call away to walk me through my situation. I didn't even know something wasn't working and they showed up to fix an issue. I can't recommend TriSmart enough.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! 😊 We're so glad to hear that James S. provided exceptional support and guided you every step of the way. Our team is always here to ensure everything runs smoothly, even after installation. We truly appreciate your recommendation and are happy to have you as part of the TriSMART family!

Mar. 6th, 2025

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Verified Customer

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Jeffery Amarillo, TX

The installation process was bumpy. The guy said what time he would show up and then he actually showed up thirty minutes later. They had to come back and finish the job, it was about a three week process. Actual work time was probably about 5 hours. I have no issues with the product, it has worked great. I would definitely recommend them to anybody.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We appreciate your patience during the installation process and apologize for any delays. While we strive for a smooth experience, we’re glad to hear that everything is working great and that you're happy with the product. Your recommendation means a lot to us! If you ever need anything, please don’t hesitate to reach out.

Mar. 19th, 2025

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Verified Customer

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Michael Glendale, AZ

They've been quick to answer any questions that I have and any needs I have. They took care of me. Installation went pretty smooth, they were very good with communication on appointments. Whenever a service tech was coming out I had a proper notice of when they would arrive. They were on time and they kept a clean work site. They were just really good to work with. I have had no issues with the equipment. I recommended them to my stepdaughter.

3 years ago

Reply from TriSMART Solar

Thank you for your wonderful review! We're so glad to hear that our team provided clear communication, timely service, and a smooth installation process. It’s great to know that everything is working well and that you had a positive experience. We truly appreciate your recommendation and are grateful for your support. If you ever need anything, we’re here for you!

Mar. 19th, 2025

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Verified Customer

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Edward San Antonio, TX

The rates were pretty good at first. You can never get a hold of customer service. Installation was not very good, it took them several times to get the panels up and then when they did get a mop they left the mess and they had to come back out and clean it up after I complained about it. I'm not getting a lot of savings from the product. I'm not very happy with the service at all actually. I did recommended it to a couple of friends and the guy never got back to him.

3 years ago

Reply from TriSMART Solar

We’re sorry to hear that your experience didn’t meet expectations. Customer satisfaction is our top priority, and we truly appreciate your feedback. We apologize for any delays and inconvenience during installation and for any difficulty reaching our team. We’d love the opportunity to make things right and address your concerns. Please reach out to us, and we’ll do our best to assist you. Thank you for bringing this to our attention.

Mar. 19th, 2025

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Verified Customer

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Janice Spring, TX

I get good information from them. They do answer your questions and you can get in contact with them when you need to get answers. The installation process was done really quickly, they installed them and they cleaned up after themselves and it didn't take a long period of time so I was satisfied with that. They told me a battery would be included with the equipment but I didn't get that. They are a pretty good company.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that you had a smooth installation experience and found our team helpful and responsive. We apologize for any confusion regarding the battery and would love to look into this further for you. Please reach out to us so we can address your concerns and ensure you have the best experience possible. We appreciate your support and are happy to have you as part of the TriSMART Solar family!

Mar. 19th, 2025

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Verified Customer

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Anonymous Alamo, TX

The installation process went quickly. I had a little trouble at the beginning with the product but then everything started working good. I would recommend it to others to use as well to save on their electric bill. Value for your money is good.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We’re glad to hear the installation process went smoothly and that everything is working well now. We truly appreciate your recommendation, and we're happy to know you're seeing value in your solar system. If you have any further questions or need assistance, please don’t hesitate to reach out!

Mar. 11th, 2025

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Verified Customer

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Rick Fort Worth, TX

Installation was very fast. I have two microcomputers that are not responding and I've had it for quite a while now. The installers did not do a very good job of cleaning up after themselves. It's been almost a year and a half now and I still have electrical trash as you go down around in the yard from wires and stuff like that. I have recommended them twice.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience. We're glad to hear that your installation was completed quickly and that you've recommended us to others—we truly appreciate your support! However, we sincerely apologize for the issues with the cleanup and the microcomputers not responding. This is not the level of service we strive for, and we’d like the opportunity to make things right. Please reach out to our team so we can address these concerns as soon as possible. Your satisfaction is important to us, and we appreciate your patience!

Mar. 19th, 2025

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Verified Customer

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Mark San Benito, TX

The salesman was upfront and honest and explained things to me. I had a small issue with my system early on and they came out very quickly to fix it. Installation went very smooth and they took care of the permitting process. They were here when they said they were going to be here. I haven't had any issues with the product.

3 years ago

Reply from TriSMART Solar

Thank you for your review! We're happy to hear that our team provided clear and honest communication throughout the process and that your installation went smoothly. Customer satisfaction is our top priority, so we’re glad we could quickly resolve the issue you experienced early on.

We appreciate your trust in TriSMART Solar and are glad to hear your system is working well. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your solar savings!

Mar. 11th, 2025

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Verified Customer

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Amani Houston, TX

I like the price. The installation process was smooth and considering the number of panels we had put on it was a positive experience. We've had no problems with the product. One time the power was out and my wifi messed up and the service tech came out and reset it and other than that there have been no major issues.

3 years ago

Reply from TriSMART Solar

Thank you for your thoughtful feedback! We're thrilled to hear that you're happy with the price and that the installation process went smoothly. It's great to know that the system has been working well for you overall. We’re also glad our service tech was able to assist promptly when needed. If you ever have any questions or need further support, please don't hesitate to reach out. We appreciate your business and recommendation!

Mar. 11th, 2025

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Verified Customer

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Joe Del Rio, TX

Looks like it it's great quality based off of how it's working and how it looks. Every time I've called they were ready to respond, they're really helpful. The installers were very knowledgeable in what they were doing. They're real friendly they were able to answer any questions we had. Everything was great. I had no problems whatsoever.

3 years ago

Reply from TriSMART Solar

Thank you for your wonderful feedback! We’re thrilled to hear that you're happy with the quality of the system and the service you received. It’s great to know our team was responsive, helpful, and able to address all your questions. We truly appreciate your trust in us and are happy to hear that everything has gone smoothly for you!

Mar. 11th, 2025

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Verified Customer

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Anonymous Hobbs, NM

The people that came to visit agave me a detailed explanation about trismart. They have gotten back with me pretty quickly about issues concerning my complaints. It took a week to have a third party company come out and they did make a few mistakes on my home and on my property but I was able to call and trismart took care of it. So far it's been pretty good. I just haven't seen the wattage that would like to see, but overall a positive experience, just not exactly what I was expecting, but it's still good.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We’re glad to hear that our team provided you with a detailed explanation and was responsive in addressing your concerns. We apologize for any issues during the installation process but appreciate your patience while we worked to resolve them. If you have any questions about your system's production, we’d be happy to review it with you to ensure you're getting the most out of your solar investment. Please feel free to reach out anytime. We appreciate your support and thank you for choosing TriSMART Solar! ☀️

Mar. 19th, 2025

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Verified Customer

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R and C Albuquerque, NM

For the most part everything went well except for a couple of delays due to product availability. The installation crew was great and they were open and honest,non intrusive. They have always been quick to respond if we had any questions or issues.

3 years ago

Reply from TriSMART Solar

Thank you for your honest feedback! We appreciate your patience with the delays and are glad to hear that our installation crew provided a great experience. Our team is always here to assist you, and we’re grateful for the opportunity to serve you. Enjoy your solar savings!

Mar. 12th, 2025

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Verified Customer

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Ricardo

They answered all my questions. The equipment has been working. I will really recommend them to several people. Installation actually went smoothly. It was efficient. I wish it could generate more power so I don't need electricity.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that our team answered all your questions and that your installation went smoothly. Maximizing solar energy is always our goal, and we’d be happy to discuss any options to improve your system’s efficiency. We truly appreciate your recommendation and are here to help whenever you need us!

Mar. 12th, 2025

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Verified Customer

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Elizabeth

We have had no issues with trying to sponsor a lesson. They are very trustworthy. The representative I talked to was very knowledgeable. Installation process went great. I would definitely recommend my trismart service to others.

3 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're so glad to hear that your experience with us has been smooth and that our team was able to assist you effectively. We truly appreciate your trust in us and are thrilled that you would recommend our services to others.

Mar. 12th, 2025

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Verified Customer

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Jessie

They helped me out, they put me up in a hotel while my home was being worked on and they were very transparent with me as to what was going to happen. I was satisfied with their customer service. I'm happy with the equipment, it is generating a lot of energy for me.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're glad we could assist you and provide a smooth process while your home was being worked on. Transparency and customer satisfaction are our top priorities, and we're happy to hear that your system is generating plenty of energy. If you ever need anything, we're here to help

Mar. 12th, 2025

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Verified Customer

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Marvin Wichita Falls, TX

Very good help. I have already been recommending TriSMART to other people. During installation, they checked to make sure everything was working and they were very clean about their job and it was easy to work with people. Very professional. We're really happy with solar all the way.

3 years ago

Reply from TriSMART Solar

Thank you for your kind words and for recommending TriSMART to others! We're thrilled to hear that you had a smooth installation experience and that our team maintained professionalism and cleanliness throughout the process. It's great to know you're happy with your solar system!

Mar. 14th, 2025

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Verified Customer

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Isaiah San Antonio, TX

Someone always answers the phone, they are always there to help me when I need. My bill has been cut down more than half, it has really helped me out and it works quickly. Installation went great, I knew the workers from high school.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're so happy to hear that our team has been there for you and that you're seeing great savings on your bill. It's awesome that you even knew the installers—what a small world! 😊 Enjoy your solar savings, and we're always here if you need anything! ☀️🚀

Mar. 14th, 2025

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Verified Customer

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Sanjeev Pflugerville, TX

they came to me and they explained everything to me about TriSMART so I like maybe the pricing and the warranties. when I had a damaged during that time I called TriSMART for removing the panel and getting back installed once the roof got installed so it was like they they made it on time and they are professional to get back all the things on track.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're glad to hear that our team provided clear explanations about our pricing and warranties. It's great to know that when you needed assistance with panel removal and reinstallation, we were able to respond promptly and professionally. We appreciate your support and are here whenever you need us!

Mar. 19th, 2025

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Verified Customer

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Aaron San Antonio, TX

I went through my security company to ticket TriSMART Solar and they made the price was really good and I like the look of the panels as well. The panels going up really quick and easy and the whole time process was really easy like I don't have to do anything so it was it was pretty smooth. Everything looks really good but I'm still paying an electrical bill. The integrated app is really nice to be able to like see how my panels are doing.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that the installation process was smooth and that you’re enjoying the look of your panels and the integrated app. While solar can help reduce your electricity bill, factors like energy usage and seasonal changes can affect savings. If you have any questions about optimizing your system's performance, feel free to reach out—we’re happy to help!

Mar. 19th, 2025

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Verified Customer

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Celina San Antonio, TX

The guy came he like really talked to me and I guess he got me a good value, I mean they were able to handle everything here even though I work a lot. Knowledgeable, friendly, good communication. I haven't had any problems with it, everything's pretty good.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear you had a great experience with our team and that everything is working well. We appreciate your support!

Mar. 14th, 2025

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Verified Customer

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John Converse, TX

They came and installed all the hardware and then came out and did the inspection and then they turned it on. It's very goal sustaining and if you do have a problem they will walk you through out to fixed it, or fixed it if you can't.

3 years ago

Reply from TriSMART Solar

Thank you for your review! We're happy to hear the installation process went smoothly and that our team has been helpful with any questions or issues. We appreciate your support!

Mar. 14th, 2025

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Verified Customer

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Nichole Converse, TX

When I reached out to customer service one time to figure out why my electricity bill is so high I wasn't like walked through step by step instead I was sent package for me to read which was irritating. We've gone through I think to hail storms and all of the equipment is still working. We're saving a lot more money with the solar panels.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear your system has held up well through storms and is helping you save money. We apologize for any frustration with customer service and appreciate your input as we strive to improve. If you ever need further assistance, we're happy to help!

Mar. 14th, 2025

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Verified Customer

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Taylor Round Rock, TX

Always there to answer questions and try to make sure that the job gets done right the first time. They're always very willing to go the extra mile to help out where they can. I think equipment's style is really good. I've had some repeat issues with one specific section of the equipment, but nothing super major. They came to install early in the morning. It was a pretty big systems (was going to take two days) and I didn't even notice them really. It was very painless, and very quick.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We’re happy to hear that our team was responsive and committed to getting the job done right. We appreciate your patience with the repeat issue, and we’re always here to assist if needed. Glad to know the installation process was smooth and efficient for you. Your support means a lot to us!

Mar. 19th, 2025

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Verified Customer

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Bryan San Antonio, TX

Very reliable; everything works great and I'm having no issues. Great attitudes and very helpful. Our rep dropped off the panels a few days before subcontractors got here. And then after that within 24 hours they went up there and installed the panels and and had everything working pretty quick actually. They damaged my roof and that still hasn't been repaired yet.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're happy to hear that everything is working great and that you had a smooth installation experience. However, we’re sorry to hear about the roof damage and that it hasn’t been resolved yet. Please reach out to our customer support team so we can address this issue as soon as possible. We appreciate your patience and look forward to making this right for you!

Mar. 19th, 2025

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Verified Customer

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Anonymous Temple, TX

They are a little pricier than others, very expensive. I do highly recommend them and their panels are top notch and I had no issues. Our panels look phenomenal, you can barely see the panels if you don't look hard enough you wouldn't know I had solar. It was quick, professional. They did an excellent job.

3 years ago

Reply from TriSMART Solar

Thank you for your honest feedback and recommendation! We're thrilled to hear that you're happy with the quality of our panels and the professional installation. We strive to provide top-notch products and service to ensure long-term value for our customers. If you ever need any assistance, don’t hesitate to reach out. Enjoy your solar savings!

Mar. 18th, 2025

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Verified Customer

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Linda El Paso, TX

I had one little hiccup and through the whole process. It was actually amazingly quick. I was really surprised the crew that came in, they came all the way from San Antonio and they installed on my home in three hours. I haven't had any problems with any of it. I've not had any panels not functioning where they placed it, I get good sun unless of course you have an overcast day. We're producing every month more than what we're using. The hiccup I mentioned was with the electric company.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're thrilled to hear that the installation was quick and efficient and that your system is producing more energy than you use. We appreciate your patience with the minor hiccup and are glad everything is running smoothly. If you ever need assistance, we're here to help. Enjoy your solar savings! 🌞

Mar. 19th, 2025

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Verified Customer

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Deen Ling

Process was well explained. Was a little surprised with the original plans, but they quickly resolved them.

5 months ago

Reply from TriSMART Solar

Thank you for your feedback! We’re glad to hear the process was clearly explained and that our team was able to quickly resolve your concerns with the original plans. Your satisfaction is our top priority, and we appreciate the opportunity to earn your trust. Please don’t hesitate to reach out if you need anything in the future!

Sep. 9th, 2025

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Verified Customer

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Todd Dickerson

Everyone from sales, install, and customer service have been a pleasure to work with. TriSmart is responsive to their customers' needs in a timely manner.

9 months ago

Reply from TriSMART Solar

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our sales, installation, and customer service teams. At TriSMART Solar, we always strive to be responsive and meet our customers’ needs promptly. We truly appreciate your feedback and look forward to continuing to serve you!

May. 2nd, 2025

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Verified Customer

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Harlea Clark

They communicated with me during the whole process and they are easy to work with ! If I ever had any questions or issues, they were on top of getting me an answer.

9 months ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're so glad to hear that our team was communicative and easy to work with throughout the entire process. We always aim to be responsive and provide quick solutions to any questions or issues you may have. Your feedback means a lot to us, and we truly appreciate you choosing TriSMART Solar!

May. 2nd, 2025

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Verified Customer

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Perry Carrie

He'll represented it Adrian was a very polite and Curtis to me. So far the solar system is doing well I can't see the reduction in my electric bill hello

11 months ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that Adrian provided you with excellent service and that your solar system is performing well. If you have any questions or need assistance in monitoring your savings, feel free to reach out. We appreciate your support and look forward to continuing to serve you!

Mar. 13th, 2025

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Verified Customer

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Sean Soriano

Exceeded my expectations. They were very communicative during the installation process over 6 months ago, and still keep an open line of communication.

11 months ago

Reply from TriSMART Solar

Thank you so much for your wonderful feedback! We’re thrilled to hear that we exceeded your expectations and that our communication throughout the installation process made a positive impact. We’re committed to keeping an open line of communication and are always here if you need anything. We truly appreciate your support!

Mar. 12th, 2025

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Verified Customer

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Kevin L

They handled everything start to finish. When I had an issue and I only had to reach out and they quickly fixed the issue. I am very happy with them at every turn.

11 months ago

Reply from TriSMART Solar

Thank you for your kind words! We’re thrilled to hear that you had a smooth experience from start to finish and that our team was able to resolve any issues quickly. Customer satisfaction is our top priority, and we’re glad we could meet your expectations at every step. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your solar savings!

Mar. 11th, 2025

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Verified Customer

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Gina Clifton

TriSMART Solar is a trustworthy company and their customer service is great to work with! They have taken care of any problems just as the promised. I highly recommend them!

11 months ago

Reply from TriSMART Solar

Thank you for your kind words and recommendation! 🌟 We’re thrilled to hear that you’ve had a great experience with our team. Providing reliable service and ensuring our customers are well taken care of is our top priority. We appreciate your trust in TriSMART Solar!

Mar. 4th, 2025

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Verified Customer

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Kathryn Batson El Paso, TX

My experience has been great from day 1. My sales rep Ramon is awesome and always helpful/informative. The customer service team has helped me even after my installation was complete. I recommend them to everyone!

3 years ago

Reply from TriSMART Solar

Kathryn, thank you for taking the time to post this 5-star review. We are delighted to hear you had a positive experience from start to finish and appreciate your recommendation.

Dec. 28th, 2022

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Verified Customer

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Ben McKee Converse, TX

Tri Smart was great, however GoodLeap the financial institution was horrible. The worst financial company we have ever dealt with. Tri Smart reps were great every step of the way. Tri Smart company I would give 5 stars to, but having GoodLeap as one of there lenders would receive 0 stars. Get rid of them and more people would be happy with Tri Smart.

3 years ago

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Verified Customer

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Leticia El Paso, TX

The consumption that I'm getting is not quite as much as the other companies my friends are using. One of my pannels isn't generating as much as the rest. Sometimes they're very hard to get a hold of. Overall it is good. It's not bad.

3 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that your overall experience has been positive. We understand your concerns and want to ensure your system is performing optimally. Please reach out to our support team so we can address any issues with your panel and assist you further. Your satisfaction is important to us, and we appreciate you choosing TriSMART Solar!

Mar. 18th, 2025

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Verified Customer

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Jade Hockley, TX

Our rep was always in contact, always gave updates. It had a couple of bumps, but it wasn't bad. TriSMART handled everything for my HOA, which was really nice and everything with the city, which was also very nice and handy. Our rep handled any kind of issues that came up. And we didn't even have to be there for any of it. That's really nice.

3 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're glad to hear that our team kept you informed and handled everything smoothly, including HOA and city requirements. We appreciate your patience through the process and are happy that it was a hassle-free experience for you. If you ever need anything, feel free to reach out. Enjoy your solar savings!

Mar. 18th, 2025

TriSMART Solar Reviews