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TriSMART Solar Reviews

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8.3

Overall Score

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steve slider Fort Worth, TX

can't get a person on the phone, or even call back after leaving a phone number.i dont like to text.

3 years ago

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Lucille Martinez San Antonio, TX

Having their services without a down payment helped us tremendously.

3 years ago

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Reply from TriSMART Solar

Thank you for your review! 😊 We're so glad to hear that our no down payment option made the transition to solar easier for you. Helping homeowners save on energy without financial stress is what we strive for!

Mar. 6th, 2025

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Anna Guerra Dallas, TX

It's save me money on electricity bill every month for the past year

3 years ago

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Reply from TriSMART Solar

Thank you for your feedback! 🌟 We're so glad to hear that your solar system has been helping you save on your electricity bills every month. It’s great to know you’re enjoying the benefits of clean, cost-effective energy!

Mar. 7th, 2025

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Scott Gregory McComas Pflugerville, TX

They did a great job of getting my solar installed with little hassle.

3 years ago

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Reply from TriSMART Solar

Thank you for your review! 🌟 We're happy to hear that your solar installation went smoothly with little hassle. Providing a seamless experience is our goal, and we appreciate your trust in us! Enjoy your solar savings!

Mar. 7th, 2025

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PJ Richards Stillwater, OK

System works well, when there was an issue they contacted me to address it

3 years ago

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Reply from TriSMART Solar

Thank you for your feedback! 🌟 We're glad to hear your system is working well and that our team was proactive in addressing any issues. Customer satisfaction and reliable service are our top priorities! ⚡☀️ If you ever need assistance, we’re always here to help

Mar. 7th, 2025

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Lorraine StOnge Georgetown, TX

Have had bo issues since installation. Everything is performing well.

3 years ago

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Reply from TriSMART Solar

Thank you for your feedback! 🌟 We're thrilled to hear that everything has been running smoothly since installation. Reliable performance is what we strive for! ⚡☀️ If you ever need anything, we're always here to help

Mar. 7th, 2025

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Marco antonio Flores Laredo, TX

They were great throughout the process and after the install was done.

3 years ago

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Reply from TriSMART Solar

Thank you for your kind words! 🌟 We're happy to hear that you had a great experience both during and after the installation. Customer satisfaction is our top priority! ⚡☀️ If you ever need anything, we’re always here to help.

Mar. 7th, 2025

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Bobby Slayton Canyon, TX

After install they left holes in my sheet rock that's never been repaired and holes in my sofet where the had to redo work.

3 years ago

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Luis Diaz San Antonio, TX

Sales person was not clear and did not set proper expectations on a few things.

3 years ago

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Reply from TriSMART Solar

We appreciate your feedback and sincerely apologize for any miscommunication during the sales process. Our goal is to ensure complete transparency and set clear expectations for our customers. We’d love the opportunity to address any concerns and make things right. Please reach out to our team so we can assist you further. Thank you for your time and for sharing your experience.

Mar. 19th, 2025

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Charles Georgetown, TX

Very quick and proficient with installation. Product is great.

3 years ago

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Reply from TriSMART Solar

Thank you for your review! We're glad to hear that your installation was quick and efficient. We take pride in delivering high-quality products and service. If you ever need anything, we're here to help. Enjoy your solar savings!

Mar. 10th, 2025

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Segun Converse, TX

My overall experience has been positive. I get a good price from them.

3 years ago

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Reply from TriSMART Solar

Thank you for your review! We're happy to hear that you had a positive experience and found a great price with us. Customer satisfaction is our top priority, and we appreciate your support. Enjoy your solar savings!

Mar. 10th, 2025

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Jeff Blokel

Your sales rep got us to go with you by saying we would get a $600 sign on. We never received it and when I contacted him about it he ignored me.

3 years ago

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Paula Wavra Katy, TX

Awesome team of professionals. Very knowledgeable. Clean work.

3 years ago

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Reply from TriSMART Solar

Thank you for the great feedback! We're thrilled to hear that you had a positive experience with our team. We truly appreciate your recognition of their knowledge and clean work. If you ever need anything, don’t hesitate to reach out!

Mar. 11th, 2025

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Blythe Jarrell, TX

Helping keep my electric bill down and the whole process was easy

3 years ago

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Reply from TriSMART Solar

We're glad to hear that your solar system is helping lower your electric bill and that the process was smooth for you! Thank you for your feedback we appreciate it!

Mar. 12th, 2025

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Scott Linsenman Pflugerville, TX

We were flat out lied to about how much our electricity bills will change. They are almost identical from the same time before the panels were installed.

3 years ago

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Kevin Chiles Blanco, TX

It was a very easy process. We loved the representative who helped us!!

3 years ago

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Reply from TriSMART Solar

Thank you for your kind words! We're so glad to hear that you had an easy and smooth experience. Our team strives to provide excellent service, and we’re happy to know you loved working with our representative. If you ever need anything, don’t hesitate to reach out. Enjoy your solar savings!

Mar. 13th, 2025

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Victor Villanueva Lubbock, TX

They're service is Amazing and and I recommend anyone to go solar TriSmart

3 years ago

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Reply from TriSMART Solar

Thank you for your amazing feedback! We're thrilled to hear that you had a great experience with TriSMART Solar. We truly appreciate your recommendation and are glad to have helped you make the switch to solar. If you ever need any assistance, we're always here for you!

Mar. 13th, 2025

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Steve Cruttenden Pflugerville, TX

Don't even know it's there except I don't have an electricity bill!

3 years ago

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Reply from TriSMART Solar

That's the best kind of solar experience! We're so happy to hear you're enjoying the benefits of your system and those energy savings. Thanks for choosing TriSMART Solar!

Mar. 13th, 2025

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deena m. galvan McAllen, TX

No issues as of yet. Haven't needed to call in for assistance.

3 years ago

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Reply from TriSMART Solar

Thanks for your feedback! We're glad everything is running smoothly for you. If you ever need any assistance, we're always here to help!

Mar. 14th, 2025

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Leandra Hendrix Keller, TX

We've had a pretty good experience. We have had a few problems but eventually they were corrected.

3 years ago

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Reply from TriSMART Solar

Thank you for sharing your experience! We appreciate your patience and are glad to hear that any issues were eventually resolved. If you ever need further assistance, we're here to help!

Mar. 19th, 2025

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Dawn Keller, TX

We had issues from the very beginning and never came out with a satisfactory outcome. The installation process was long.

3 years ago

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Juan Alice, TX

The installation process went pretty quickly there were no hiccups.

3 years ago

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Reply from TriSMART Solar

Thank you for sharing your experience! We're glad to hear the installation went smoothly and without any issues. Enjoy your solar savings!

Mar. 14th, 2025

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Juan McAllen, TX

The guys that came here knew what they were doing. The process went very well.

3 years ago

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Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear the process went smoothly and that our team provided a great experience. We appreciate your support!

Mar. 14th, 2025

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Theo Pflugerville, TX

There was no proper contact or any open and complete communication due to their ignorance. The equipment is good, I am happy with the equipment.

3 years ago

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Sharon Corpus Christi, TX

The product didn't work for the longest time. The installation process went terribly. Worst company I've ever dealt with which is why I am not recommending them to anyone.

3 years ago

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Anonymous Pflugerville, TX

We had a salesman came and talked to us about it. They're helpful, Fast, accurate.

3 years ago

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Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that our team was helpful, fast, and accurate throughout the process. If you ever have any questions or need further assistance, feel free to reach out. We appreciate your support!

Mar. 19th, 2025

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Misty Albuquerque, NM

No problems - everything works just like I was told it would.

3 years ago

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Reply from TriSMART Solar

Thank you for your review! We're glad to hear everything is working as expected. If you ever need any assistance, feel free to reach out. Enjoy your solar savings!

Mar. 17th, 2025

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Michael Ingleside, TX

The instllation was slow but it finally got done. TriSMART Solar were the only ones who wanted to take my money.

3 years ago

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Anne Mae Gold Albuquerque, NM

Customer service was great. It just took forever to get the system done, up and running.

3 years ago

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Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that you had a great experience with our customer service. We understand that the installation timeline took longer than expected, and we truly appreciate your patience throughout the process. If there's anything we can do to further assist you, please don't hesitate to reach out. Enjoy your solar savings! ☀️

Mar. 19th, 2025

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Sai S Bhetanabotla Mc Kinney, TX

Regular follow ups. Answered my questions. Delivered what they promised.

3 years ago

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Reply from TriSMART Solar

Thank you for your review! We're glad to hear that our team provided regular follow-ups, answered your questions, and delivered on our promises. We appreciate your support!

Mar. 17th, 2025

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Justin Killeen, TX

Friendly professional team. Have been helpful with the entire process

3 years ago

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Reply from TriSMART Solar

Thank you for your kind words! We're happy to hear that our team was friendly, professional, and helpful throughout the entire process. We appreciate your support!

Mar. 17th, 2025

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Gabriel Montgomery Killeen, TX

My install date kept getting pushed to the right because crews were taking other jobs ahead of mine.

3 years ago

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Jennifer Cloud San Antonio, TX

My panels do not produce nearly enough energy and getting ahold of the right people to recifty this has been nothing short of a headache. I regret using this company

3 years ago

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Robert Lubbock, TX

It's working so far so good. It all went smooth, nice and smooth.

3 years ago

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Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear everything went smoothly and that your system is working well. Let us know if you ever need anything!

Mar. 17th, 2025

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Anonymous El Paso, TX

I'm not familiar with solar equipment, but it looks very very good. Install was excellent.

3 years ago

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Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that you're happy with the installation and that everything looks great. If you ever have any questions about your solar equipment, our team is always here to help. Enjoy your solar savings!

Mar. 19th, 2025

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Avoid This Company

Worst thing that ever happened to me. 12 panels worth almost 30k with a promised to reduce my electric bill. Avoid this company at all costs. I have them for almost 2 years now and been in contact back and forth as they don't acknowledge the issue with the low solar production. The estimated kw production is not met and after months of months of communication with them, instead of helping they decided to sell me more solar panels. They are scammers.

1 year ago

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Mark MacAllister Houston, TX

Excellent experience. The system works well.

3 years ago

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Reply from TriSMART Solar

Thank you for your kind words! We're thrilled to hear you had an excellent experience and that your system is working well. Enjoy your solar savings!

Mar. 4th, 2025

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Keenya San Antonio, TX

The equipment is good. Customer support has been okay.

3 years ago

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Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that you're satisfied with the equipment. We always strive to provide the best customer support possible, and we appreciate your input on your experience.

If there's anything we can do to improve or assist you further, please don’t hesitate to reach out. Your feedback helps us grow, and we truly appreciate you choosing us for your solar needs!

Mar. 5th, 2025

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Mel Galindo Del Rio, TX

Great service and knowledgeable off solar energy

3 years ago

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Reply from TriSMART Solar

Thank you for your kind words! 😊 We're thrilled to hear that you had a great experience and found our team knowledgeable about solar energy. We're always here to help!

Mar. 6th, 2025

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Tim Geryk San Antonio, TX

They have good follow-up when problems need to be addressed.

3 years ago

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Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that our team has been responsive in addressing any issues. Providing excellent service and support is our priority. If you ever need further assistance, don't hesitate to reach out!

Mar. 18th, 2025

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Todd Sieling Portales, NM

Reliably great service, monitoring, helpful people, rough installation though

3 years ago

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Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear you’ve had a great experience with our service, monitoring, and team. We apologize for any challenges during the installation process and appreciate your patience. If there's anything we can do to improve, please let us know!

Mar. 18th, 2025

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Frank E Warren Rhome, TX

Hard to reach if panels stop working. Had to contact sales person to get a response.

3 years ago

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Juan Goitia San Antonio, TX

horrible custumers service / false advertisement / never completed service comitment/ not correct solar energy eval to what is needed.

3 years ago

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Bob Bowen Seguin, TX

Quick to answer questions and solve any issues.

3 years ago

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Reply from TriSMART Solar

Thank you for your review! 😊 We're glad to hear that our team was quick to answer your questions and resolve any issues. Customer satisfaction is our top priority!

Mar. 6th, 2025

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Cesar Enriquez San Antonio, TX

From the beginning I haven't see the $13 monthly bill that the lying salesperson told me if I could I would cancel the whole thing

3 years ago

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Rosemary Lucio San Antonio, TX

Good customer service and roof installers

3 years ago

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Reply from TriSMART Solar

Thank you for your review! 🌟 We're glad to hear you had a great experience with our customer service and roof installers. Our team is committed to providing top-quality service from start to finish! 🏠⚡ If you ever need anything, we’re here to help.

Mar. 7th, 2025

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Luanne Thornton Spring, TX

Very professional and patient with our questions.

3 years ago

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Reply from TriSMART Solar

Thank you for your review! 🌟 We're glad to hear that our team was professional and patient in answering your questions. Providing excellent customer service is our priority! 😊 If you ever need anything, we’re here to help.

Mar. 7th, 2025

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Lisa Lin Houston, TX

They were very responsive and professional.

3 years ago

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Reply from TriSMART Solar

Thank you for your kind words! We're glad to hear you had a great experience with our team. Providing responsive and professional service is our top priority. If you ever need anything in the future, we’re here to help!

Mar. 10th, 2025

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Marc San Antonio, TX

They never answer the phone. They were hard to get a hold of on the phone. Installation process was fast. My panels are not working.

3 years ago

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Melissa Killeen, TX

Installation was quick and easy. I don't recommend the system they provide, I am not saving enough money.

3 years ago