TriSMART Solar: Read 405 User Reviews From Real Homeowners

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Verified Customer

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Anonymous El Paso, TX

I'm not familiar with solar equipment, but it looks very very good. Install was excellent.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that you're happy with the installation and that everything looks great. If you ever have any questions about your solar equipment, our team is always here to help. Enjoy your solar savings!

Mar. 19th, 2025

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Verified Customer

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Mark MacAllister Houston, TX

Excellent experience. The system works well.

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're thrilled to hear you had an excellent experience and that your system is working well. Enjoy your solar savings!

Mar. 4th, 2025

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Keenya San Antonio, TX

The equipment is good. Customer support has been okay.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that you're satisfied with the equipment. We always strive to provide the best customer support possible, and we appreciate your input on your experience.

If there's anything we can do to improve or assist you further, please don’t hesitate to reach out. Your feedback helps us grow, and we truly appreciate you choosing us for your solar needs!

Mar. 5th, 2025

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Verified Customer

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Mel Galindo Del Rio, TX

Great service and knowledgeable off solar energy

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! 😊 We're thrilled to hear that you had a great experience and found our team knowledgeable about solar energy. We're always here to help!

Mar. 6th, 2025

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Verified Customer

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Tim Geryk San Antonio, TX

They have good follow-up when problems need to be addressed.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that our team has been responsive in addressing any issues. Providing excellent service and support is our priority. If you ever need further assistance, don't hesitate to reach out!

Mar. 18th, 2025

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Verified Customer

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Todd Sieling Portales, NM

Reliably great service, monitoring, helpful people, rough installation though

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear you’ve had a great experience with our service, monitoring, and team. We apologize for any challenges during the installation process and appreciate your patience. If there's anything we can do to improve, please let us know!

Mar. 18th, 2025

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Frank E Warren Rhome, TX

Hard to reach if panels stop working. Had to contact sales person to get a response.

2 years ago

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Juan Goitia San Antonio, TX

horrible custumers service / false advertisement / never completed service comitment/ not correct solar energy eval to what is needed.

2 years ago

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Verified Customer

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Bob Bowen Seguin, TX

Quick to answer questions and solve any issues.

2 years ago

Reply from TriSMART Solar

Thank you for your review! 😊 We're glad to hear that our team was quick to answer your questions and resolve any issues. Customer satisfaction is our top priority!

Mar. 6th, 2025

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Verified Customer

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Cesar Enriquez San Antonio, TX

From the beginning I haven't see the $13 monthly bill that the lying salesperson told me if I could I would cancel the whole thing

2 years ago

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Verified Customer

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Rosemary Lucio San Antonio, TX

Good customer service and roof installers

2 years ago

Reply from TriSMART Solar

Thank you for your review! 🌟 We're glad to hear you had a great experience with our customer service and roof installers. Our team is committed to providing top-quality service from start to finish! 🏠⚡ If you ever need anything, we’re here to help.

Mar. 7th, 2025

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Verified Customer

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Luanne Thornton Spring, TX

Very professional and patient with our questions.

2 years ago

Reply from TriSMART Solar

Thank you for your review! 🌟 We're glad to hear that our team was professional and patient in answering your questions. Providing excellent customer service is our priority! 😊 If you ever need anything, we’re here to help.

Mar. 7th, 2025

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Verified Customer

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Lisa Lin Houston, TX

They were very responsive and professional.

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're glad to hear you had a great experience with our team. Providing responsive and professional service is our top priority. If you ever need anything in the future, we’re here to help!

Mar. 10th, 2025

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Marc San Antonio, TX

They never answer the phone. They were hard to get a hold of on the phone. Installation process was fast. My panels are not working.

2 years ago

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Melissa Killeen, TX

Installation was quick and easy. I don't recommend the system they provide, I am not saving enough money.

2 years ago

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Verified Customer

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Darrel Lindsay, TX

Installation was smooth without any hiccups.

2 years ago

Reply from TriSMART Solar

Thank you for your review! We're glad to hear that your installation went smoothly without any issues. Providing a hassle-free experience is our goal, and we appreciate you choosing TriSMART Solar. If you ever need any assistance, feel free to reach out. Enjoy your solar savings!

Mar. 11th, 2025

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Elizabeth Denton, TX

One time I called and they took a long time to answer and give me a solution. It was a smooth process of installation.

2 years ago

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Lucinda Gonzalez

I'm still paying a high electric bill and the solar panels

2 years ago Edited January 10, 2024

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Verified Customer

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Vanessa Bruno Houston, TX

Stand by their words. Take good care of their customers.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We pride ourselves on honesty and customer care, and we're glad to hear that reflected in your experience. We appreciate your support!

Mar. 12th, 2025

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Verified Customer

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Luis Erazo San Antonio, TX

service and quality of work is excellent

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're thrilled to hear that you’re satisfied with our service and quality of work. Your support means a lot to us!

Mar. 12th, 2025

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Verified Customer

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John Spiess Rio Rancho, NM

My system is working very good at this time.

2 years ago

Reply from TriSMART Solar

We're glad to hear that your system is working well! Thank you for your feedback, and please don't hesitate to reach out if you ever need assistance.

Mar. 12th, 2025

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Verified Customer

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Celina sanchez Alamo, TX

So far no issues with the panels that we are aware of

2 years ago

Reply from TriSMART Solar

We're happy to hear that everything is running smoothly with your panels! If you ever have any questions or need assistance, feel free to reach out. Thank you for your review!

Mar. 12th, 2025

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Melissa Johnston Fort Worth, TX

I am waiting on a Technician to call as my system does not seem to be working properly.

2 years ago

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Larry Hamrick Denton, TX

My system is supposed to produce enough energy to so that I would not have a bill butt it obviously doesn't

2 years ago

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Roel Vela Converse, TX

My experience is not what I expected, solar panels are not supplying enough power like what I was told

2 years ago

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Verified Customer

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Mathew Maciel Alamo, TX

Fast communication and panels work great

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that you experienced fast communication and that the panels are working great. If you have any questions or need further assistance, feel free to reach out.

Mar. 13th, 2025

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Verified Customer

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Ernest Harrison Albuquerque, NM

Tri Smart offers the best overall system compared to other companies.

2 years ago

Reply from TriSMART Solar

Thank you for your great feedback! We're thrilled to hear that you found TriSMART's system to be the best compared to others. We take pride in providing top-quality solar solutions and excellent service. If you ever have any questions or need assistance, feel free to reach out. Enjoy your solar savings! ☀️

Mar. 19th, 2025

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Verified Customer

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justin berry Keller, TX

excellent initial service and overall satisfaction, lacked progress updates

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear you were satisfied with our initial service. We appreciate your input on progress updates and will work on improving our communication to keep our customers informed every step of the way. If you have any questions or need further assistance, please don’t hesitate to reach out!

Mar. 19th, 2025

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Verified Customer

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angel vigil San Juan, TX

product is good but alot of material was left on roof and a dropped object fell hitting my teenage on the eyebrow!

2 years ago

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Verified Customer

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Rosailand Patterson Cedar Hill, TX

My actual electric bill in the summer is pennies

2 years ago

Reply from TriSMART Solar

That's fantastic to hear! We're thrilled that your solar system is making such a big impact on your electric bill. Enjoy those savings, and thanks for choosing TriSMART Solar!

Mar. 13th, 2025

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Verified Customer

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Richard Lozano Round Rock, TX

Great customer service, and product support.

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're glad to hear you had a great experience with our customer service and product support. We appreciate your trust in TriSMART Solar!

Mar. 13th, 2025

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Verified Customer

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Elfrieda Sanders

I happy with my Electricity bills last month it was 1.79 and this month 60.00 9 live in Texas and it is very hot and and I noticed it not helping to cool the house is there a reason for this.

2 years ago Edited January 10, 2024

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear you've seen savings on your electricity bill. However, we understand your concerns about cooling efficiency. Solar panels help reduce energy costs but don’t directly impact home cooling. Factors like insulation, AC efficiency, and energy usage can affect your home's temperature. We'd be happy to review your system and provide any guidance to ensure you're getting the most out of your solar energy. Please reach out to our support team we're here to help!

Mar. 13th, 2025

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Verified Customer

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Barbara Adams Pflugerville, TX

They function well, but they are not completely wiping out my electric bill.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear your system is functioning well. While solar can significantly reduce electricity costs, total savings depend on energy usage and utility rates. If you’d like, we can review your system’s performance and explore ways to optimize your savings. Let us know how we can assist!

Mar. 19th, 2025

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Verified Customer

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Michael Christopher Hanna San Antonio, TX

They are working fine, I just expected more savings in the summer

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear your system is working well. Solar production can vary depending on factors like weather and energy consumption. If you have any questions about optimizing your savings, feel free to reach out—we’re happy to help!

Mar. 19th, 2025

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Verified Customer

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Humberto Ontiveros

Good product but sales person lied to get the sale, after that communication was minimal. Stopped answering my messages

2 years ago Edited January 10, 2024

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Verified Customer

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Roel Converse, TX

My solar system is not working to full capacity and providing the electricity promised

2 years ago

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Verified Customer

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Jammie Corpus Christi, TX

Honestly, I was told this would be a bill swap and I pay more a month for my electricity then I did prior to having solar panels.

2 years ago

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Verified Customer

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Frances S Roberts Baytown, TX

Tri smart made sure we had all our questions answered

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that our team took the time to answer all your questions. Your satisfaction is our priority!

Mar. 14th, 2025

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Verified Customer

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joel A McRae Harker Heights, TX

Everything works and nothing to report at this time

2 years ago

Reply from TriSMART Solar

Thanks for your update! We're glad everything is working smoothly. If you ever need anything, we're here to help!

Mar. 14th, 2025

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Verified Customer

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J San Antonio, TX

All products perform properly. They answered quickly. The people are very nice.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're happy to hear that our products are performing well and that our team was responsive and helpful. Your satisfaction is our priority, and we appreciate your support!

Mar. 19th, 2025

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Verified Customer

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Angus Las Cruces, NM

It works. But the support is not consistent. The installation process went poorly.

2 years ago

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Verified Customer

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George Ingleside, TX

Local In our area and answered every question we've had on solar equipment.

2 years ago

Reply from TriSMART Solar

Thank you for your review! We're glad to hear that our team was able to answer all your questions and provide local support for your solar needs. If you ever need anything else, don’t hesitate to reach out. We appreciate your support!

Mar. 19th, 2025

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Verified Customer

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Shaun Desoto, TX

Didn't deliver extras that it promised. System is too small for the output we need.

2 years ago

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Verified Customer

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Jeffrey Pasadena, TX

Good experience overall. Install went very well.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear your installation went smoothly and that you had a good experience overall. If you ever have any questions or need assistance, feel free to reach out. We appreciate you choosing TriSMART Solar!

Mar. 18th, 2025

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Verified Customer

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Brian D Ward San Antonio, TX

Terrible customer service. Inconsistent information from sales to service. Still have issues and no one follows up.

2 years ago

Reply from TriSMART Solar

Brian, I am sorry to hear that you couldn't get in touch with someone about your concerns. We strive to provide a consistent, positive experience to our customers from sale to service. I will contact our Customer Service department on your behalf and ask that a representative contact you within the next 24 hours.

Dec. 28th, 2022

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Verified Customer

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Luis G Georgetown, TX

Pay more than I thought I would, and not sure of the panels are reporting accurately

2 years ago

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Jacob San Antonio, TX

I did not enjoy the service. I called them but they did not respond. Install was not good.

2 years ago

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Gary L Jagours Fort Worth, TX

I like panels and how much they save me money

2 years ago

Reply from TriSMART Solar

Thank you for your review! We're thrilled to hear that you’re enjoying your solar panels and the savings they bring. If you ever have any questions or need assistance, feel free to reach out. Enjoy the benefits of clean energy!

Mar. 19th, 2025

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Verified Customer

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Anthony R Johnson Mico, TX

No follow up to see if I'm happy or interested in improvments.

2 years ago

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Verified Customer

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Andres N Arispe San Antonio, TX

Not all information given to me at the beginning was correct.

2 years ago

TriSMART Solar Reviews