Founded in 2011, Vivint Solar is a company based in Lehi, Utah, that designs, installs, and maintains PV solar panel systems. Vivint Solar was one of the first solar companies to offer a Power Purchase Agreement (PPA), which allows customers to pay only for the power they produce, limiting risk in the 20-year contract. A potential drawback of Vivint Solar is the delay in installation that customers have reported on our site.
- Several Payment Options
- Flexible Moving Options
- Wide Availability
Several Payment Options
Vivint Solar offers a wide variety of payment options, including cash purchase, loan, lease, PPA, and PACE financing. With so many payment options to choose from, customers have the ability to find a solar financing solution that best fits their needs and budget.
Flexible Moving Options
Vivint Solar has made it easier to take care of your solar panels if you decide to move. You will be given four options if you choose to move while under contract: transferring the agreement to the new owner, pre-paying the agreement, relocating your system at no additional cost, or purchasing the system outright (after six years).
Vivint Solar is currently available in 19 states: Arizona, California, Colorado, Connecticut, Florida, Hawaii, Massachusetts, Maryland, Nevada, New Hampshire, New Jersey, New Mexico, New York, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, and Vermont. This wide state availability increases the company's reach and gives a greater number of people the opportunity to go solar with Vivint.
- Annual Price Increase with PPA
- Installation Delays
- No Mobile App
Annual Price Increase with PPA
It should be noted that there is a pre-determined price increase with PPAs that is meant to account for the inflation of the cost of electricity year-over-year. This insures that the company still makes the same percentage proportionately. With Vivint, the price increase is set at 2.9 percent annually.
While Vivint can install a solar system within a day, some customers have had issues with getting the system up and running. In fact, customers on our site have reported that it took three to six months to get the system running. Although this issue pertains more to the city than the solar company, customers have described Vivint customer support as being unresponsive and lacking quality during this frustrating time. If responsive customer support is important to you, check out Solar Spectrum, the company that ranks very high in that category.
No Mobile App
At this time, Vivint Solar does not offer an app for Android, iOS, or Windows devices. However, Vivint Solar does provide a mobile-optimized site for customers to monitor their production and usage.
The Bottom Line
If you are living in one of the 19 states where Vivint Solar operates and are interested in going solar, you should consider doing business with Vivint. The company offers multiple financing options to help customers of all budgets make the switch to solar. Plus, customers who choose to go with a PPA will receive price protection. However, some consumer reviews left on our site have mentioned poor customer service from the company. We encourage you to check out the user reviews below to further help you in your investigation of whether or not Vivint Solar is right for you.
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