Founded in 2011, Vivint Solar is a company based in Lehi, Utah, that sells, installs, and maintains PV solar panel systems. Vivint Solar was one of the first solar companies to offer a Power Purchase Agreement (PPA), which allows customers to pay only for the power the system produces. A potential drawback of Vivint Solar is the delay in getting its solar systems up and running, as several customers have made this complaint on our site.
- Several Payment Options
- Flexible Moving Options
- Wide Availability
Several Payment Options
Vivint Solar offers a wide variety of payment options, including cash purchase, loan, lease, PPA, and PACE financing. With so many payment options to choose from, customers have the ability to find a solar financing solution that best fits their needs and budget.
Flexible Moving Options
Vivint Solar has made it relatively simple to take care of your solar panels if you decide to move. You will be given four options if you choose to move while under contract: transferring the agreement to the new owner, pre-paying the agreement, relocating your system at no additional cost, or purchasing the system outright (after six years).
Vivint Solar is currently available in 19 states: Arizona, California, Colorado, Connecticut, Florida, Hawaii, Massachusetts, Maryland, Nevada, New Hampshire, New Jersey, New Mexico, New York, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, and Vermont. This wide state availability increases the company's reach and gives a greater number of people the opportunity to go solar with Vivint.
- Annual Price Increase with PPA
- Permission-to-Operate Delays
Annual Price Increase with PPA
It should be noted that there is a pre-determined price increase with PPAs that is meant to account for the inflation of the cost of electricity year-over-year. This insures that the company still makes the same percentage proportionately. With Vivint, the price increase is set at 2.9 percent annually.
While Vivint can install a solar system within a day, some customers have had issues with getting the system up and running. In fact, customers on our site have reported that it took three to six months to get the system running. Although this issue pertains more to the time it takes Vivint Solar to get permission-to-operate approval from the city, some customers have described Vivint Solar's customer support as being unresponsive and lacking quality throughout these delays.