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Sunrun

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8.6

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Anonymous Kapolei, HI

The customer support was responsive. The installation went pretty smooth. We got all of the solar panels including the battery and we got it there in reasonable time so we are happy about that.

5 years ago

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Reply from Sunrun

What a great experience! Everything was installed as expected, and you are a satisfied customer, welcome to the Sunrun family!

Apr. 15th, 2019

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Dale Henderson, NV

The customer service gets back to me all the time. The installation team cleans up after themselves. They have great sales people and the customer service is outstanding.

5 years ago

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Richard and Anne King

We were very impressed with their contact with us when we needed to ask so many questions and with the people they had working for them that actually did the job.

5 years ago

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Reply from Sunrun

Hello Richard and Anne K. Thank you for taking the time to leave this wonderful review, please let us know if you have any more questions. We are delighted to hear about your marvelous experience. Let's create a planet run by the sun.

Apr. 15th, 2019

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Ronald

Everything seems to be working fine. I haven't had to pay any additional with the electric company. Installation went pretty good and they have answered all my questions.

5 years ago

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Reply from Sunrun

Hello Ronald, we are happy to hear about your experience with us. We are delighted to see you are happy and have had all your questions answered promptly. Welcome to the Sunrun family, let's create a planet run by the sun!

Apr. 15th, 2019

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Nikola Yonkers, NY

I feel I was misled on how sun run works and I am constantly paying two bills for electrical, so it's not worth it. The equipment is working but it's not working at max capacity as promised. They put me into a contract to lease their equipment and guarantee me at installation a reduced bills to only one payment but I am still making another payment.

5 years ago

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Reply from Sunrun

Hello Nikola, we are so sorry to hear about your experience this is not the Sunrun norm. Keep in mind that the size of your utility bill is based on your usage. If your bill is higher than last year, you may be using more power than last year. Since your Sunrun rate is lower than that of your utility, that means you'd be paying even more for your current usage without solar. In other words, you're still saving.

Mar. 21st, 2019

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Kevin

I liked the salesman that sold me the product. The installation process was fine and they were professional about it. I haven't had a problem with the equipment, it has worked the way it is supposed to. They were supposed to perform an analysis or me and they haven't and I have been waiting since last October. I was not happy with the year, I felt I had paid more than I should have. My electric bill was more than it would have been without solar.

5 years ago

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Reply from Sunrun

Hello Kevin, we are sorry to hear that we dropped the ball with your savings analysis. We want to take the chance to turn this around, we want to show you that you made the correct choice by going solar. Our kilowatt rate is lower than the Utility's so you are saving! Feel free to private message us your contact information.

Mar. 19th, 2019

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Ike Hollomon Fresno, CA

Quantified Info at point of sale, Great Installation service both in Communication and Installation. Great and positive follow though in final closeout of job done.

5 years ago

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Reply from Sunrun

Hello Ike, great to hear that you are happy, and had a great install. Thank you for taking the time to leave us this great review! Let' create a planet run by the sun!

Mar. 11th, 2019

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Greg Hardacker

product is great, service, not so much. No one ever answered any questions and when our service went down, we were ignored for at least a week. than found out that a software update was all that was needed, and that could have been done remotely.

5 years ago

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Reply from Sunrun

We are sorry to hear that your questions were not answered. We want to take the time to do so, please private message us your questions and we can address them ASAP. We love to hear that you are on the other hand happy with the product!

Feb. 21st, 2019

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Brandon Rivera

SunRun has been an all around good experience. We have always had great customer service starting from our sales person. Now we're saving money and loving it.

5 years ago

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Reply from Sunrun

What a wonderful review! Reading this made our day Brandon R. Thank you! Let's power forward!

Feb. 21st, 2019

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Alan

After install was performed, customer service was poor. They were not trained to answer questions about the backup battery. After much complaining I did get a senior customer service person who was very helpful. Had used SunRuns roofing company, and had two roofing leaks, leaks were due to poorly trained roofers.

5 years ago

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Reply from Sunrun

Thank you for your communication. We want to make sure that our Care team is answering your questions accurately. We apologize for this one off situation this is not the way we do business. Thank you for your feedback. Please feel free to review more information about the BrightBox on I hope we addressed your leak issue as well. If you would like to address this in detail feel free to private message me your contact information.

Feb. 21st, 2019

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3 Las Vegas, NV

They were really good in the beginning but haven't followed through very well. I just wish they would follow up with their customers after they get the job. They don't seem to follow up to see if the customers are happy or not once they get the sale.

5 years ago

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Reply from Sunrun

Hello Carol. We are saddened to hear we have failed to follow through. Please private message us your contact information so we can address your concerns. Thank you.

Feb. 20th, 2019

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Thomas Ladera Ranch, CA

The equipment is working as planned and installation went very well. It is hard to get a call through to customer support, I have waited up to forty minutes on the line. When I do get through the situation is taken care of.

5 years ago

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Reply from Sunrun

Hello Thomas, we apologize for the longer than normal wait times. We are working hard to get every customer assisted. It makes us happy to hear that your questions were addressed. Please remember we are available via email as well as chat on . Let's create a planet run by the sun!

Feb. 20th, 2019

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Paul R, Visalia Visalia, CA

Outstanding customer service. They communicated each and every step of the way and made the process simple. SunRun and Costco together ensured a positive experience

5 years ago

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Reply from Sunrun

Hello Paul R. Thank you for sharing your wonderful experience, we love to hear that we were communicative every step of the way and made the process easy for you! We strive to be Human-Centered and this is a great example. Welcome to the Sunrun family!

Feb. 12th, 2019

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Joseph Harlow St. Petersburg, FL

Everything was great with installation, but process didn't necessarily go as stated. Also, think we should have increased the number of panels due to not producing enough kilowatts.

5 years ago

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Reply from Sunrun

Hello Joseph. We pride ourselves in delivering what is promised, Robert. This is great to hear, welcome to the Sunrun family. We loved reading your review this feedback will be sent back to our sales leadership team.

Sep. 11th, 2018

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Wynn Slothower

Their plan is somewhat expensive and the savings are minimal and includes a 2.5% annual increase per year. I didn't like the mandatory increase. That was the biggest reason why we didn't go with Sunrun.

5 years ago

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Reply from Sunrun

Hello Wynn, thank you for sharing your experience. We understand your main concerns with the 2.5% increase. We want to provide more info on this matter. You able to opt in an agreement that doesn't include the annual increase. This is to account for economic inflation over the next 20 years. By comparison, utility rates tend to rise at a rate of 4-6% per year on average. Since the annual increase never changes, the customer can still anticipate their costs over the next 20 years. Keep in mind that the size of your utility bill is based on your usage. If your bill is higher than last year, you may be using more power than last year. Since your Sunrun rate is lower than that of your utility, that means you'd be paying even more for your current usage without solar. In other words, you're still saving.

Aug. 29th, 2018

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Keith Santee, CA

They're one of the few people that would actually quote my roof. It's high pitch and other companies wouldn't even work for it. They also did some free repairs on my roof tiles.

5 years ago

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Reply from Sunrun

This is such a wonderful review, Keith! Thank you for sharing your fantastic experience. We strive to deliver amazing customer service.

Aug. 24th, 2018

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D Peoria, AZ

The original guy that talked to us was very affable and he seemed like he knew what he was talking about. But the process got stuck with the follow ups with the company. They tell you they're going to let you know every move they're making. They don't tell you anything. Suddenly they are and then all of a sudden it's a lot different from what they said. Our bill's gone up rather than down.

5 years ago

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Reply from Sunrun

Thank you for your feedback. Our aim is to always provide great customer service that meets your needs, it's disheartening to hear this was not the case! We work hard to be human-centered and transparent with our customers. We will submit your feedback to our leadership team.

Aug. 24th, 2018

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John Merrick Las Vegas, NV

I do not feel my soar panels are installed to optimize sun availability.I have called this matter in -- they said my contract was being met.I say if you are going to install solar panels. Install them as to get "ALL THE AVAILABLE SUN.."

5 years ago

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Reply from Sunrun

Hello John, thank you for your communication. We are sorry to hear that you feel your system is not set up to receive the most production possible. We proactively monitor your system and checking the production your panels are doing great! You can check your system's production online, just visit .

May. 22nd, 2018

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Mark in Walnut Creek

Everything started great. Excellent all the way through installation and the first year after. Since then I have had two or three instances where I have attempted to make contact with customer service and have been left totally dissatisfied.

5 years ago

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Reply from Sunrun

Hello Mark. This is not the Sunrun norm, providing the best customer experience is key because our mission is to create a planet run by the sun. Thanks, this feedback will be provided to our customer care leadership team.

May. 10th, 2018

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James Olson Platteville, CO

The main reason why I looked into it was that I was curious. I talked to a rep that was really nice. We signed up and got everything hooked up. We really liked the people that worked on it, they did a nice job putting it up. I haven't had it for long enough to really tell how much it's going to cost us or anything though.

6 years ago

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Reply from Sunrun

Thank you so much for sharing your experience James! We are thrilled this was handled in a satisfactory manner. If you know someone who might also benefit from Sunrun, you can take advantage of our referral program by going to Thanks for joining us in our mission to create a planet run by the sun!

Apr. 5th, 2018

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Francis Marsh Patchogue, NY

They had a representative that came around who was excellent. I was interested in the product, so I signed up. They seemed to be a very reliable company and had a good presentation.

6 years ago

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Reply from Sunrun

We loved reading your review and are so pleased to hear you had an excellent experience with our representative! Welcome to the Sunrun family, power forward!

Apr. 5th, 2018

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Quin Thompson Framingham, MA

Went through the whole process of getting approved only to find out the don''t do clay tile roofs. This is something they should of know before letting me go through the process.

6 years ago

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Daniel Worth North Charleston,SC

I was looking for different independent electrical systems, so I signed up with Sunrun. I really enjoyed their customer service, it was very good. So far, I've been a satisfied customer.

6 years ago

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Angel Gonzalez

I'm saving a good amount of money on my electric bill.

2 weeks ago

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Reply from Sunrun

Thanks for your review, Angel! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 13th, 2024

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bismark Aguocha

Sunrun is solid company for solar systems

3 weeks ago

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Reply from Sunrun

We're so happy to hear that you had a good experience with us, Bismark! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Apr. 6th, 2024

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Martin Przybylski Schaumburg, IL

I have been up and running for a little longer than 6 months now and am amazed at how efficient my system is. My electric bill has dropped to about $15.00 per month, which is just for small taxes and the electricity delivery charge per month. I am extremely pleased with the system.

9 months ago

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Reply from Sunrun

Thanks for your review, Martin! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jul. 19th, 2023

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Oluwatoyin Adeyemi Oyetunji

Easy payment and , monthly fixed rate....that suitable for my family

1 month ago

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Reply from Sunrun

Oluwatoyin, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 6th, 2024

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Richard Studio City, CA

Terese ability to explain the product and its benefits is why we chose Sunrun.

1 month ago

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Reply from Sunrun

Your review brightened our day, Richard! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider.

Mar. 4th, 2024

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Keith

Everything works fine.

3 months ago

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Reply from Sunrun

Thank you so much for sharing your feedback, Keith! We are happy to hear that you are happy with the way your system is working! Thank you for choosing us!

Jan. 10th, 2024

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Roy Pioneer, CA

So far everything is going well. Would like to have a second battery.

3 months ago

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Reply from Sunrun

We're thrilled you are having a good experience, Roy! We really appreciate you taking the time to share your feedback. For battery questions please call our Solar Advisors at (833)-324-5886, they would be happy to assist you and provide you with the most up to date information regarding our batteries. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 5th, 2024

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Amparo Santiago Boston, MA

Ron D showed up at my house two years ago I think an I was A little unsure about doing business at the door like that but he seemed very respectful and informative so I let him in. I have to say everything he said lined up and we have been saving so much money more than we actually expected. I will definitely refer him to anybody because he said the right expectations with us and stayed in contact the whole way through!

1 year ago

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Reply from Sunrun

Thanks for your review, Amparo! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Sep. 14th, 2022

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Tim Lawler Kihei, HI

I have had my Sunrun Solar system for over one year. Anna our sales rep she explained everything and answered all my questions. I highly recommend Anna , she guided me through every step of the way through the installation. The hardware is zero maintenance and the software they use runs great. The installation & setup was quick then waited for my city and electric company approvals. You can review your systems progress or run a report anytime you want from anywhere you want.

1 year ago

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Reply from Sunrun

Thanks for your review, Tim! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun! 🌎🌞

Aug. 23rd, 2022

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RosieLafrance Hyannis, MA

Thiago B stopped by my house 4 years ago and set us up for solar, we saw a lot of neighbors getting solar and thought it made sense to save money. Our usage is very high and we have ended up saving over $1,000 annually. I want to thank Thiago for always being available and answering any questions. Recently I had trouble setting up my billing on the sunrun app and Thiago stopped by to help me out. 10/10

1 year ago

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Reply from Sunrun

Your review brightened our day, Rosie! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jul. 1st, 2022

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David Adams Attleboro, MA

Ron D came to my house about a year and a half ago and I was a little hesitant because I know nothing is for free. But I let them in to hear his pitch and it turns out there is a program that you can qualify for to get solar at no cost. Luckily this company was able to do upgrades to my home because I needed a roof in some electrical work done and they were able to do everything to get my Home to code and also save me money on my electricity without any out-of-pocket expense. I would highly recommend Ron and Son run because my overall experience has been exceptional.

1 year ago

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Reply from Sunrun

Thanks for your review, David! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 1st, 2022

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Christopher Stargiotti Tucson, AZ

Every step of the process went smoothly, and more importantly, as expected. From the initial consultation the process was laid out with realistic timelines. The consultant also explained how he designed the system and why he recognized what he did. I actually went with one more panel than he originally recommended. There was no upselling. I did this because the info he had from the prior year was inaccurate due to us being out of town. Overall it was an outstanding experience.

1 year ago

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Reply from Sunrun

Thanks for your review, Christopher! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 23rd, 2022

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Jim Stark Denver, CO

We're just beginning to speak with SunRun, but their initial presentation has us very enthused. They even have a way to incorporate the tax incentive into the cost offset, so that we (who don't qualify for the tax incentive, that is, we do not have a tax liability) are still able to benefit from the tax incentive. John B was our first contact person, and we believe after looking at at least five other company's presentations, his presentation is by far the best.

2 years ago

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Reply from Sunrun

We're so happy to hear that you had a good experience with us, Jim! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. We hope that you join us in creating a planet run by the sun!

Feb. 15th, 2022

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Kenneth Coleman Raynham, MA

The installers were on point, they didn’t waste their time and did a wonderful job setting up the solar panels. They all worked like a well oiled machine, which shows that they are good at their job and enjoy doing it. I am very excited and happy I decided to get the solar panels, and with a team like your installers and your service rep John P. You can’t go wrong with saving the environment with Sun Run. Very happy customers, Ken and Stephanie C Brockton Ma

2 years ago

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Reply from Sunrun

Hello Ken & Stephanie,
Very happy to hear your installation was not stressful, the way it should be! It's empowering to create your own, clean energy and glad you're doing your part to help the environment.

Aug. 25th, 2021

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Robert Martinez Scottsdale, AZ

I have dealt with many companies in my life, but I must say the people that work for Sunrun are incredible. Cristian and Jessica were my main contacts. They responded quickly, always answered all my questions and were very helpful. I cannot express how fearful I was about getting solar. My system is now up and running and I feel very comfortable about it - mainly due to these 2 people. Thanks

4 years ago

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Joshua Melbourne, FL

Phenomenal experience that my family and I had from SUN RUN, from the consultation, installation, and down to showing you how to use your system. The communication link was always there to let you know what step of the process you were in. Nobody left us hanging which I really appreciate a lot. I would definatley give SunRun a referral to anyone wanting a system installed. Thank you guys for the awesome experience of doing business with you.

5 years ago

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Reply from Sunrun

We love to hear from you and your family were happy every step if the way. Let's create a planet run by the sun. Welcome to the Sunrun family.

Apr. 23rd, 2019

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Karen B Shingle Springs, CA

Mark B and the Sunrun team delivered an incredible experience. This is our second home with a solar (went with a different company on the first.. mistake). So happy with this decision. The team called and check in on us even if there was no new news. Also, the system was installed much quicker than expected. Call Mark B and Sunrun if you are even thinking about going solar.

5 years ago

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Reply from Sunrun

Karen! Thank you so much for sharing this wonderful experience. We are delighted to see that the process was a success and your system was installed quickly! Sunrun loves to see that we are walking our customers through the process, step by step. Let's create a planet run by the sun, and welcome to the Sunrun family!

Dec. 19th, 2018

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Barbara Okken Phoenix, AZ

I was incredibly impressed with Sunrun through the entire process before "flipping the switch" to turn on solar power. It took 3 - 4 months from 1st sales contact to final turning on due in large part to lots of "red tape" with the local electrical supplying company. Sign-off email at completion of installation said to continue watching electrical use during high cost hours. I questioned why (by email), but never heard back. It took my first high electrical bill to sort out just how this whole process works. My last (4th) electric bill was the smallest - $54.00. I was told it would only be about $20 monthly for "connectivity". I have, also, since been told by a realtor that there will be problems for a buyer purchasing the home if there is still money owed on the contract. I will be 95 at the end of this! I've since had an issue with some work that a subcontractor did and have had a lengthy process trying to get the issue resolved. The case was finally turned over to someone who would review and get back to me. 10 days later she hasn't called and has not returned 2 phone calls. Do thorough research before investing in any solar. Don't be fooled by "there's absolutely no money out of your pocket".

5 years ago

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Reply from Sunrun

Thank you for reaching out. We are so sorry to hear this was your experience. We will share your feedback with our leadership team.

Oct. 25th, 2018

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carl riggs Yuma, AZ

Have gone solar since 2/17 and the panels have produced what was promised. Our home is 2500sf with a split existing a/c system (2) outside units. When we purchased the house in 5/16 monthly APS bills averaged about 350$$ a month in the summer and appox 275$$ a month in the winter. We have found that for 8-1/2 months our APS bill is appox 35-50 a month mostly taxes etc. The other 3-1/2 months we're averaging appox 175-325 APS bill. Our goal was to average about 200$ a month year round. We're not quite there yet because our existing A/C units are 13 years old and one will get replaced this winter with a new efficient unit. Anyone thinking you will get 100 percent away from APS forget it they still bill you for many different things. So in a nut shell we're getting what was sold to us and am satisified. Hopefully with the new A/C unit our summer rates will decrease.

5 years ago

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Reply from Sunrun

Wow, what an amazing review. Thank you Carl R. for sharing your fantastic experience with us. We are proud to hear how satisfied our customers are. We are here to create a planet run by the sun and you are a part of this as well, thank you! Power forward!

Sep. 18th, 2018

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WAYNE BARBOUR Shingle Springs, CA

I researched a lot of solar companies. I asked many of my friends that had solar installed. At that time, 2014, there were very few that offered a PPA plan. Sunrun was one. I talked with their Rep. He was very helpful and informative. I was convinced the PPA was for me. No cost at all. How could I go wrong to not cough up 20 to 30 thousand dollars for a loan to own and maintain my system. With the PPA plan Sunrun takes care of everything. I recommended Sunrun to my friends. They were equally happy with all the results from Sunrun. Thanks guys!

5 years ago

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Reply from Sunrun

Hello Wayne, thank you for sharing your awesome review. We aim to keep things simple by setting just expectations and providing you with the most supportive customer service. We're happy this was the experience throughout your solar transformation Power Forward!

Jul. 9th, 2018

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Chuck Fraley Carlsbad, CA

We went thru Costco for the extra security. Sunrun's installation was neat, well organized and well coordinated with a new roof we installed at the same time. We chose a lesser percent (roughly 75% of our previous years usage) and have now gone almost two years and our balance with the electric company is under $100, when our monthly bills ran $265 on average. Great experience.

6 years ago

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Reply from Sunrun

Thanks for sharing your wonderful story, Chuck F! Our drive is to make solar hassle-free by being attentive and focusing on each individual customer's experience! We also understand strict safety, professionalism, and organizational standards all go along with that. After all, we're only happy when you are! So thrilled you're with Sunrun! Power Forward!

Mar. 9th, 2018

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Howard Lyn-Kew Odenton, MD

I was aware of solar energy but not until Mr. Jonathan N. approached me about installation that my interest was piqued. Since that initial meeting, I had it installed and he recently visited to ensure the system is meeting my expectations and provide more general information about solar energy. He is motivated, enthusiastic, and that along with the savings I am already realizing validated that I made the right decision. He is truly an outstanding employee.

6 years ago

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Reply from Sunrun

That's what we love to hear, Howard! We aim to provide the best customer experience and are constantly working to cut down our installation process time. So thrilled you're now a new member of our Sunrun family!

Feb. 27th, 2018

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Kathryn Crawford Fullerton, CA

So sorry for those folks who had a bad experience with this company. I am very pleased with the installation process and my saleslady was and is very professional. Inspection scheduled and then an ok to turn this system on. The crew who did the installation was quick, professional and cleaned up everything. All concerns were addressed and taken care of. They first installed new roof tiles where the panels go because my roof tiles have 10 years left, and this is a 20 year installation project. All went well.

6 years ago

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Kevin Dyer Newbury Park, CA

We finally jump on the band wagon to get solar in our lives. We decided on SunRun Panels after talking to several neighbors that had experience with SunRun and other companies solar products. We did not go through SunRun directly, but a contractor that installed their products. The panels are beautiful and very efficient. The installation was on time and very quick, only one day for 14 panels. We are looking forward to adding our first Electric vehicle to our family and going solar seemed the right choice.

6 years ago

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Ronald F

Thank you Sunrun, the Solar experience was outstanding. From the management team, coordinators & staff the professionalism shown was exceptional. Everyone was knowledgeable & explain the process before each installation. The cleanup afterwards was immaculate. I would without a doubt, recommend the Sunrun team to all. You will definitely notice the difference in your bill, SOLAR is the way to go. Thank you again, SUNRUN it was AWESOME!!!!

6 years ago

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Janet Sims

I can only rate Sunrun on the installation of my panels so far,the team of Highpowered, did an excellent job on the installation, yes there was noise (to be expected. They left their work area clean of debris, and all the men worked together very well, (pleasant surprise). I am in the process of waiting for the final inspections to be done before the system is turn on. So far so Good.

6 years ago

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Robert

I opted for Sun Run because they were promoted and backed by Costco. Their salesperson was knowledgable and honest, and I investigated the panels they were offering and they were very efficient, though maybe not the absolute best. It took a couple of months to get all the local and state approvals and for the panels to arrive. The installation went pretty quickly considering there were over 30 panels (I wanted to cover Tiers 1 and 2 - we are with LA DWP) and I went up on our flat roof a few times to take pictures etc. They finished their work and replaced carefully all the tiles that had to be removed to access the roof safely. Here is the good news/bad news. The day after they completed, it poured buckets. I woke up to find a waterfall in the family room because two of the anchor holes they have to drill to protect their workers on the roof, were not plugged like the others. The good news part is that we discovered the problem right away and they came out to verify the problem and temporarily stop the holes. They also stepped up to pay for the cleaning of the Persian Rug, the sofa, refinish the wood table, refinish the entire wood floor in the family room, gave us $350 in gift certificates as additional compensation. So although they made a terrible mistake, and we were inconvenienced for several weeks, they took charge and provided first class service to fix everything. After five months of use, no problems, and my electric bill has been the minimum $11/month fixed fee, and I have accumulated credits to use if I go over my production. The communications during this process were quick and regular. I have read the other reviews and most of the unhappy ones were from the East coast and not from California or the rest of the West, although many had no geographic identification.

6 years ago