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abdul fradi

you did perfect job thanks for all services

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Abdul!

Jun. 18th, 2024

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Verified Customer

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Jeanmarie

Nothing but good service and swift answers to questions.

8 months ago

Reply from Sunrun

Thanks for your review, Jeanmarie! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jan. 3rd, 2024

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Dale Berridge Tucson, AZ

There were a few hiccups when Sunrun took over from our previous solar contract with Vivant but it all worked out fairly and now we're enjoying considerable savings on our electric bill. 4 adults and a child use a lot of electricity but our rooftop solar system handles it like a champ!

2 years ago

Reply from Sunrun

Thanks for your review, Dale! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family.

Jun. 24th, 2022

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no sugarcoating Cheshire, CT

Had a quote from them and as opposed to some other companies, the tech guy I spoke with was straightforward, knew his product and didn't read off a sales script. They had a good warranty on solar panels (25 years) but didn't have a good battery system and it only covered 8 hours in case of a power loss and on limited circuits... that is below standards these days. I would have given a higher rating if based on solar panels only, but I also have to say they were one of the most expensive quotes I got...

2 years ago

Reply from Sunrun

Thank you for sharing your experience with us! Customer experience is really important to us, and we try to keep our staff knowledgeable about our products. As we get new batteries with higher limits, we can always pass along information if you are interested. Thanks!

Jun. 24th, 2022

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William Smith Bolingbrook, IL

This company placed solar panels on my roof. The process was thorough from the perspective of informing us of the benefits. We had a direct contact person, which facilitated communication with the company. My concerns have more to do with their customer service subsequent to placing the panels. Consequently, placing the panels resulted in leakage (when there was a heavy rain/snow) onto my ceiling in one area resulting in two large water stains on my ceiling. They sent a person out and they re-mounted the problematic panel and we have not had an issue since. However, we have the damaged ceiling as a reminder. Upon requesting the company repair the damage to our ceiling, there was no service. We were persistent and reached out to the original sales person and submitted a claim on their website, as well as spoke directly with their customer service staff. No response yet and it has been several months.

2 years ago

Reply from Sunrun

Thank you for bringing this to our attention, William. We'd be happy to look into this for you and we will be sending you a private message requesting additional account information so that we can assign a Specialist to assist you directly.

Jun. 22nd, 2022

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Jim Jones Peoria, AZ

I chose to work with SunRun because of Devan‘s professionalism and information. SunRun also was one of the only companies that service is the panels from time of install forward.

2 years ago

Reply from Sunrun

Your review brightened our day, Jim! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 3rd, 2022

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Verified Customer

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William Nelson

Customer service has been 👍. Quality of product has been great

4 months ago

Reply from Sunrun

Thanks for your review, William! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 16th, 2024

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Verified Customer

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Keith Leighton

Super helpful - very easy process, and very supportive since the install.

4 months ago

Reply from Sunrun

Thank you for taking the time to share your experience, Keith. We are overjoyed to learn that our team was supportive and attentive during the entire process and made your solar experience exceptional. Thank you for being a part of our Sunrun family.

May. 15th, 2024

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Verified Customer

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Dale Henry

I stall the unit and don't worry, work or do anything to it.

4 months ago

Reply from Sunrun

This is awesome, Dale! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

May. 8th, 2024

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Verified Customer

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Mitzi Watson

Great customer service. Process explained well. Work done in a timely manner

4 months ago

Reply from Sunrun

We're so happy to hear that you had a good experience with us, Mitzi! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

May. 1st, 2024

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Bruce Ellington

System works great. Cost of electricity is amazing compared to my neighbors.

4 months ago

Reply from Sunrun

Thanks for your review, Bruce! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

May. 1st, 2024

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Kim Fox

We absolutely love this program and love our new electric bills

4 months ago

Reply from Sunrun

Thanks for your review, Kim! We're so delighted that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

May. 1st, 2024

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Verified Customer

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Cameron

Service was great! Exceeded my expectations every step of the way.

4 months ago

Reply from Sunrun

Your review brightened our day, Cameron! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

May. 1st, 2024

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Verified Customer

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Pierre Myrtil

I am very Happy with Sunrun, everything is working fine. Thank you Sunrun.

4 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Pierre!

Apr. 30th, 2024

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Verified Customer

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Paul Oettinger

Sunrun delivers on their promise and has great value for the money.

4 months ago

Reply from Sunrun

Thanks for your review, Paul! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 23rd, 2024

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Verified Customer

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Rosalynn Perez

Its so refreshing to work with a team of professionals from start to finish!

5 months ago

Reply from Sunrun

Thanks for your review, Rosalynn! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 23rd, 2024

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Verified Customer

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Marco Martinez

Excellent customer service. System work great. A lot of savings in energy.

5 months ago

Reply from Sunrun

This is awesome, Marco! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 23rd, 2024

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Verified Customer

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Elizabeth Johnson

Easy to deal with, very good communication and follow through.

5 months ago

Reply from Sunrun

Thank you for taking the time to share your experience with us, Elizabeth! We are so happy to hear that you had a smooth experience throughout the entire process. We appreciate you sharing your feedback with others. Thank you so much!

Apr. 20th, 2024

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Verified Customer

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Howard Prescott, AZ

On time and good work ethic and friendly.

10 months ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Nov. 9th, 2023

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Verified Customer

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Ravc Villacano Boardman, OR

Great service!!! Very prifessional!!! Thank you

10 months ago

Reply from Sunrun

We're thrilled you had a good experience, Ravc! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 8th, 2023

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Verified Customer

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Margarita Guillen Los Angeles, CA

Logan K helped me throughout the whol process

11 months ago

Reply from Sunrun

Margarita, thank you for review. We are so happy to hear that we provided you with a great solar process and you felt helped throughout the whole process. Thank you for helping us create a planet run by the sun!

Oct. 3rd, 2023

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Verified Customer

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Joseph

They're always available and it saved me a lot of money.

11 months ago

Reply from Sunrun

Thanks for your review, Joseph! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 29th, 2023

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Verified Customer

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Lu

Perfect, flawless. I've had no problems.

11 months ago

Reply from Sunrun

This is awesome, Lu! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 29th, 2023

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Verified Customer

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Mei Xue

Jacob R. is very good customer service. Knowledgeable and professional!

2 weeks ago

Reply from Sunrun

We're pleased to hear about the positive impact your representative, Jacob had on your solar journey. Your feedback is invaluable, and we appreciate you sharing your experience with others. Thanks, Mei!

Sep. 11th, 2024

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Danny Starkey Riverhead, NY

Very professional. Courteous. Flexible. All in all a easy transition. Great job sunrun

8 months ago

Reply from Sunrun

Your review brightened our day, Danny! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jan. 12th, 2024

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Lucy McCormick Irvington, AL

They made it super easy. They are very knowledgeable and answered all my questions.

8 months ago

Reply from Sunrun

Lucy, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jan. 3rd, 2024

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Verified Customer

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Burlon

Installed three years ago and everything is fine. App and website are awesome.

1 year ago

Reply from Sunrun

We're thrilled you are having a good experience, Burlon! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 20th, 2023

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Verified Customer

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Peggy Apple Valley, CA

The products has been working with no issues. Great customer service

1 year ago

Reply from Sunrun

We're thrilled you are having a good experience, Peggy! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 5th, 2023

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Verified Customer

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gang chen San Diego, CA

The system does what it supposed to do, generate sufficient electricity for saving

2 years ago

Reply from Sunrun

Thanks for your review! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thanks for helping us create a planet run by the sun!

Jul. 7th, 2022

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Verified Customer

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Juan s Saldaña garcia Lemoore, CA

They work really good and I'm very happy to have them installed

2 years ago

Reply from Sunrun

This is awesome, Juan! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 30th, 2022

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Verified Customer

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J Poland Menifee, CA

Employees were very professional, courteous and knowledgeable.

2 years ago

Reply from Sunrun

This is awesome! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 30th, 2022

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Verified Customer

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Tina Kissimmee, FL

They are a great company, they are very helpful and experts in what they do.

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Tina! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 30th, 2022

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Verified Customer

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Laith Cotta San Clemente, CA

I had the system over 5 years, The system is very efficient

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Laith! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 1st, 2022

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Verified Customer

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CHU, LI SHUN Irvine, CA

We got big benefit after installed SUNRUN since many years ago.

2 years ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jun. 30th, 2022

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Verified Customer

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Carrie Bither Easthampton, MA

Easy people to deal with, love that I'm helping the environment.

2 years ago

Reply from Sunrun

Thanks for your review, Carrie! We're so delighted to hear that you had great people to help you during this process. We hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2022

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Verified Customer

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Sandra Rogalski Show Low, AZ

It has worked very good and very happy. It has been easy to keep clean.

2 years ago

Reply from Sunrun

Your review brightened our day, Sandra! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2022

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Verified Customer

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Sharon Hopkins Yuma, AZ

We truly appreciated the three months of lease payment at $1.00.

2 years ago

Reply from Sunrun

Thanks for your review, Sharon! We're so delighted to hear that you're saving money with solar. We hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Michael M. Medina Daly City, CA

Great service. Professional and efficient installation. Honest communication

2 years ago

Reply from Sunrun

Thanks for your review, Michael! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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B F Alexandria, VA

They were clear about the process and kept me informed along the way

2 years ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jun. 16th, 2022

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Verified Customer

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Paul Kasley Rutherford, NJ

Everything went smoothly, even though it took some time to finish the project.

2 years ago

Reply from Sunrun

Thanks for the review, Paul! We're delighted to hear you had a good experience with us, but we're sorry there was an issue with your install. We're happy to have you in the SunRun family!

Jun. 16th, 2022

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Verified Customer

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Adam m Engleman Winchester, CA

So far so good. Its was a seamless process. I'd recommend them to anyone

2 years ago

Reply from Sunrun

Thanks for your review, Adam ! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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James Oceanside, CA

They were efficient at the installation and the system works great.

2 years ago

Reply from Sunrun

Thanks for your review, James! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Gene Campbell Laguna Hills, CA

100% dependable product with excellent on-going communication.

2 years ago

Reply from Sunrun

We're so happy to hear you're having a good experience with us, Gene! Thank you for going solar with us!

Jun. 16th, 2022

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Verified Customer

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EDWARD KNAPP Chester, VT

Gave very exact estimate and then proceeded to provide what they promised.

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Edward! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Irvin Toms Mount Morris, IL

good experience with them got a lot of information from them

2 years ago

Reply from Sunrun

This is awesome, Irvin! Your positive feedback is like a ray of sunshine to us. Thanks for going solar with us!

Jun. 16th, 2022

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Verified Customer

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Richard Bostdorff Lincoln, CA

Great Installation, but nearly no after sales support if you purchase the system as we did.

2 years ago

Reply from Sunrun

Thanks for your review, Richard! We're sorry there was no support! We hope everything is working now! If you have any concerns please send us a private message with your address and concerns! Thanks!

Jun. 16th, 2022

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Verified Customer

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Stacey Michelitch Dewey, AZ

We are very happy with the service. We were frustrated with the process to get the service

2 years ago

Reply from Sunrun

Thank you for your review, Stacey! We're so happy to hear you're pleased with the service! We apologize for any inconvenience on our end! If you have any remaining concerns please send us a private message with your address and concerns. Thank you!

Jun. 16th, 2022

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Verified Customer

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Arthur Torino Marstons Mills, MA

The salesman was great. The system works great -- very happy. Sunrun support is weak.

2 years ago

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Verified Customer

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Arthur Smelnick Surprise, AZ

Ever since I joined, I've been trying to get into my account. I've called and talked to customer service at least 3 times to help me figure out why I can not get in. e

2 years ago

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Verified Customer

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Carl

I had my solar installation done a couple of years ago, and it went great. The team came in, did the installation, and I haven't had any issues since. I haven't interacted much with them since then, so I can't provide detailed feedback. Overall, I'm satisfied with the service and performance of my solar system.

2 years ago Edited January 10, 2024

Reply from Sunrun

Thanks for the review, Carl! We're delighted to hear you had a good experience with us, but we're sorry there was an issue with your install. Thank you for bringing it to our attention!

May. 27th, 2022

Sunrun Reviews