8.8

Overall Score

Sunrun

verified
Sunrun has helped over 180,000 customers save more than $100 million on their electricity bills with solar!

There are many solar companies out there, but which one actually provides the most value and best customer service? We've made it our mission to find out. After conducting exhaustive research on the solar industry and gathering hundreds of Sunrun reviews, we've weighed the good and the bad and discovered Sunrun to be one of the top installers of solar panels based on a variety of criteria points. The company, which is based in San Francisco, California, has installed over 950 megawatts of solar power and helped consumers in 21 states to lower their electricity bills.

The Good

  • Payment Flexibility
  • 20-Year Maintenance
  • Roof Warranties and Coverage for Solar Panels
  • Battery Storage Options
  • High Level of Transparency with Customers
  • Installation Experience
  • Extensive Availability
  • Helpful Website

Payment Flexibility

In order to fit the needs of almost any customer, Sunrun offers several financing options, including solar leases, Power Purchase Agreements (PPAs), prepayments, outright purchases, and loans. Sunrun solar lease and PPA options give customers the chance to reap the benefits of a home solar system for zero to little upfront cost. The prepayment option features all of the same benefits as the lease option, except the customer doesn't have to worry about the hassle of monthly payments. Purchasing a Sunrun solar system outright provides customers with long-term savings, while financing a Sunrun solar system through a loan allows customers to make payments to own their system, which provides long-term benefits.

20-Year Maintenance

If customers choose to lease or obtain a PPA, Sunrun will own the system and, therefore, is responsible for all maintenance and repairs of the system. Additionally, Sunrun will refund customers if the panels installed on their roof ever underperform.

Roof Warranties and Coverage for Solar Panels

Other benefits of Sunrun's product include a 10-year warranty on systems that are purchased, a 20-year warranty on systems that are leased, and 24/7 system monitoring (provided by Sunrun).

Battery Storage Options

Sunrun offers a battery storage option that can be purchased or leased called Brightbox. With Brightbox, customers can enjoy safe, clean, and reliable backup power in the event of a blackout. Additionally, Brightbox helps customers save money by seamlessly optimizing when a home uses electricity generated by solar panels, stored in the battery, or from the grid.

High Level of Transparency with Customers

Sunrun provides an abundance of information on its website and strives to be very transparent with its customers. The company's website includes a detailed FAQ section, a helpful guarantee page, and an informative "Plans and Services" page that will help customers better understand how to move forward with Sunrun and start taking advantage of solar power.

Installation Experience

When it comes to solar installation, Sunrun is one of the most experienced companies in the solar industry. In fact, the company is one of the few solar installers that has installed over 950 megawatts of solar energy. As a result, Sunrun has offset 1.7 million tons of carbon emissions and helped more than 180,000 customers to reduce their electricity bills and take advantage of net metering.

Extensive Availability

Sunrun currenty offers solar energy services in the following 21 states: Arizona, California, Colorado, Connecticut, Florida, Hawaii, Illinois, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, Nevada, New York, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, Washington D.C., and Wisconsin.

Helpful Website

Sunrun's website includes a variety of blog posts and helpful, easy-to-digest resources, including information on solar panels, plans and services, the cost of solar, warranties, installations, rebates and incentives, net metering, and more.

Considering doing business with Sunrun? Click here.

The Bad

  • Outsourcing Installations for Remote Homes

Outsourced Installations for Remote Homes

A majority of Sunrun's installations are performed in-house, meaning that Sunrun employees will install the solar systems themselves, which is ideal. Occasionally, the company will contract other installers to work on homes that are too remote for Sunrun itself to reach. While Sunrun does train and approve these third-party contractors before they work on a home, this outsourcing strategy has often led to inconsistencies in performance upon installation. Consequently, customer satisfaction concerning the installation quality and overall experience varies.

The Bottom Line

Overall, Sunrun is highly recommended to homeowners who are looking to go solar. Sunrun's high quality solar energy systems, variety of financing options, lengthy maintenance coverage and warranties, and customer service and transparency are attractive features that make breaking away from your utility company and switching to solar simple and affordable.

Interested in going solar with Sunrun? Click here. Want to learn more about Sunrun? Check out the Sunrun solar reviews from real customers below.

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


User Reviews

3.5

510 Reviews

Your trust is our top priority, so we check all reviews for accuracy and relevance. Additionally, we do not allow companies to alter or remove reviews. Learn more

Sort by:
REBECCA BROPHY
April 20th, 2018 Rancho Cucamonga, CA DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

This company has the worst customer service skills zI have ever encountered. Poor service from top to bottom. When I originllay leased my solar system from them I was informed via verbal from sales rep that the cost to remove and replace panels (30) in case later on down the road I needed to re-roof was told that the cost for such a project would be $1000 - $ $1500 max, well I now need to re-roof and now the cost is $500.00 for remove and $100.00 per panel for re-install bringing total cost to $3500.00. Explained to them that I was quoted no more than $1500.00 and their response was did you get it in writing which I didn't my fault for being trusting. Anyways contacted original sales rep and he made everything right sticking to quoted price but has to be preformed by a third party. Do not trust this company, get everything in writing.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 20, 2018

Hello Rebecca, thank you for your feedback. Our aim is to provide a customer experience that meets your expectations! This begins with our unwavering dedication to delivering outstanding service. We are so sorry to hear there was a miscommunication with the cost of a removal and a reinstall. Your feedback will be shared will our leadership team. I have contacted Solarmax and we are working together to get you going for the removal and reinstall.

Helpful?
Jon Stockford
April 19th, 2018 Oakdale, CT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Everything is great when the system works but when you have a problem they make all these promises to get someone out but they are extremely slow to respond. This is the 3rd time in 4 years my system has been down. Once for a month, once for 3 months and it has been 8 days this 3rd time and was told someone would contact me within 2 days. I called again yesterday and was told they would call me right back with a answer. Still have heard nothing. Service could not be worse.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 20, 2018

Hello Jon, thank you for your feedback! We are so sorry to hear you are having issues. We have assigned a specialist to reach out so we can get you taken care of!

Helpful?
Evelina
April 18th, 2018 Staten Island, NY DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Fantastic job by Javier, Holving, Mike, Russel and Tom from Sunrun! Thank You! Everything went super smooth and fast. It took one day to install everything. They were professional, nice and a pleasure to work with. Highly recommend them!

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 18, 2018

That's what we love to hear, Evelina! Providing the best customer experience is key when our mission is to create a planet run by the sun. Thanks for sharing your story! We are thrilled to welcome you to the Sunrun Family!

Helpful?
David
April 16th, 2018 Vail, AZ DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

No problems and seem to know what there doing.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 17, 2018

Thank you David. We love hearing stories like yours! After all, providing a one-of-a-kind customer experience that fits-in with your expectations is what we strive for. So thrilled you're a part of our grand mission in creating a planet run by the sun! Power Forward! #savewiththesun

Helpful?

Verified Customer

PC
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Like the customer service and service they provide. We had it now for about 7 years and have been satisfied. Thank you

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 17, 2018

That's what we love to hear, P.C! We aim to provide the best customer experience thank you for taking the time to share your story! We love that throughout the 7 years you are happy and satisfied.

Helpful?

Verified Customer

Anonymous
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Sunrun is very professional. Everyone in the company that I dealt with understood everything involved with solar power. They were able to answer any question I had. I am very satisfied.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 17, 2018

Thanks for making our day! Setting the standard in outstanding service is something we (seriously) obsess over.

Helpful?

Verified Customer

Luke Caldwell
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Professional attitude, courteous, kept me informed regarding progress, good to work with. Latest electric bill $10.02!!

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 17, 2018

This is wonderful to hear, Luke! Providing the best customer experience is our aim, and it all starts by doing the simple things. So glad to have you as a customer. Thanks for helping us create a planet run by the sun! Power Forward!

Helpful?

Verified Customer

Jean - Staten Island
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Company is week organized , well managed with excellent customer communication

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 17, 2018

That's what we love to hear, Jean! Providing the best customer experience is key!

Helpful?

Verified Customer

John
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They are up front, excellent service, and are fighting for their customers.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 17, 2018

That's what we love to hear, John! We aim to provide the best customer experience and are constantly working hard for our customers!

Helpful?

Verified Customer

Marlene
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

It took over 7 months for this whole process to work. Can understand the first couple of months, but panels were on the roof Nov. 6, 2017 and ecetrical box was upgraded 12/20/17 and I never got up and running until 4/6/18, consequently and additional an additonal $627.37 was charged tome form APS druing this time

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 17, 2018

Hello Marlene, thank you for your feedback. We are constantly working to cut down our installation process time. We can understand this can cause frustration and we apologize for any inconvenience, thank for sharing your feedback. So thrilled you're now a new member of our Sunrun family!

Helpful?

Verified Customer

good company
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

the panels produce what they promised and cut my electric bill

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 17, 2018

Thank you so much for sharing your experience. This is such a wonderful review!

Helpful?

Verified Customer

Regina Ryskind
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Customer service is excellent! Every department is the best at what they do.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

When you're happy, Regina, we're happy. We love that you learned about us from other happy customers! Thanks for helping us create a planet run by the sun! #savewiththesun

Helpful?

Verified Customer

Anonymous
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Good plan and good savings. Four years and no problems.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

Thank you so much for sharing your experience. This is such a wonderful review. We are so grateful to our customers! If you know anyone else who could benefit from going solar, be sure to take advantage of our referral program by visiting sunrun.com/referral.

Helpful?

Verified Customer

r.m.
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

leasing solar gets this rating. I know that solar companies learned how to make money off consumers.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

Thank you so much for sharing your experience R.M. We also provide the options of pre-paying for the energy the system produces. If you are leasing you will also have the option to purchase the system after your 5th year anniversary. Setting the standard in outstanding service is something we (seriously) obsess over!

Helpful?

Verified Customer

Josie
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They did a very good job,but it Was slow

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

We love to hear this great feedback Josie! Thank you for taking the time to share!

Helpful?

Verified Customer

ChrisSolar
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Everything they did was excellent, courteous and on time.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

Thanks for sharing your wonderful experience, Chris! Our drive is to make solar hassle-free by being attentive and focusing on each individual customer's experience!

Helpful?

Verified Customer

James Romero
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Their service is great from sign-up through installation and servicing. Everyone i interacted with was helpful, knowledgeable, and made sure all of my questions were answered.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

Thanks for sharing, James R! We love hearing stories like yours! After all, providing a one-of-a-kind customer experience that fits-in with your expectations is what we strive for.

Helpful?

Verified Customer

Listen carefully.
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I feel some of the things said about saving alot of money on electric, just aren't true.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

Thank you for your communication. We strive to deliver an individualized customer experience that exceeds your expectations! Additionally, quality and reliability are major values we uphold, so exceeding your expectations is possible. To understand you believe otherwise is disheartening!

Helpful?

Verified Customer

Jerry H
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Overall excellent quality in hardware, service and performance

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

Thank you for your communication, Jerry H. We strive to deliver an individualized customer experience that exceeds your expectations!

Helpful?

Verified Customer

Coach K
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Pricing. Professionalism. Innovation. Ease of use. Great communication. Backed by Costco

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

Hello Coach K. Thank you for sharing your experience, quality and reliability are major values we uphold, so exceeding your expectations is possible. We are grateful for your review!

Helpful?

Verified Customer

CMN
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Prompt, knowledgeable about products, fair price

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

Thank! This is a great experience, and you made our day by sharing it! We appreciate you taking the time leave a review. Welcome to the Sunrun family, power forward.

Helpful?

Verified Customer

RAGHUVIR LAVARI
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Good company that provide nice reliable service

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

Grateful for your wonderful feedback Raghuvir L. Thank you so much for sharing your experience and being a Sunrun customer. Power forward!

Helpful?

Verified Customer

Ten-China hsiao
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Good in general, few mistakes at beginning g

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

That's what we love to hear! Providing the best customer experience is key when our mission is to create a planet run by the sun. Thanks for sharing your story! We are thrilled to welcome you to the Sunrun Family!

Helpful?

Verified Customer

steve b.
April 16th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

they explained everything from start to finish.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

Thank you Steve B. That's amazing to hear! Providing the best customer service is important when our mission is to create a planet run by the sun. Thank you for sharing your experience!

Helpful?
Pat
April 16th, 2018 Apple Valley, CA DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I bought this house 3 years ago that has Sunrun Solar on my house I was pleased with the amount of energy it was producing and my bill didn't understand it at all but I'm still pleased with it but recently I had a few storms up here it was really windy one day and rain and my roof got tore up really bad I needed to solar be taken off so I can repair my roof and I found out they were unable to help me but they want to charge me $500 for someone to come out here take them off and then $100 per panel to me that's not good customer service after your Leasing there's solar and I also found out from the roofer that my roof that I bought the house from is over 20 years old and he should have been put on there in the first place should have had a new roof put on it before the solar was put on but now I got to find some how to get the solar off without pain and arm and leg for a repair job it's going to cost less than what they want to charge me to take the solar off to me that's unfair that's not great customer service just want to tell everybody else out there watch out if you have any damage to your roof they're going to be charging you an arm and leg

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 16, 2018

Pat, thank you for your feedback. We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure every customer has a great experience, and it is disheartening this was not the case. We will share your feedback with our leadership team.

Helpful?

Verified Customer

Anonymous
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

been very responsive when I had a leak problem

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 13, 2018

This is wonderful to hear, Anonymous! Providing the best customer experience is our aim, and getting you taken care of in any type of situation is our goal.

Helpful?

Verified Customer

Larry Miller
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Everything was perfect. Elmer my salesman and Jill in customer service kept me informed throughout the entire process. Install is neet and clean, system works great, and I started saving money the first month. I have recommended the company to several friends and they have had the same great experience. I wish I could rank them higher than a 5.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 13, 2018

That's what we love to hear, Larry M! Providing the best customer experience is key because our mission is to create a planet run by the sun. Thanks for sharing your story! So happy you took that first step to learn more about solar energy's advantages. We are thrilled to welcome you to the Sunrun Family! Power Forward!

Helpful?

Verified Customer

Rtslas
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Did what they said, and all work completed on time. Workman were polite an efficient.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 13, 2018

Thank you for taking the time to share your feedback! It's awesome to learn, you've enjoyed your experience with Sunrun and that the overall initial process was a success! Power forward.

Helpful?

Verified Customer

Sun Lover
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

After one year the monthly bill from Sun Run was increased

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 13, 2018

Thanks for the communication. As you stated, there was an increase, depending on what agreement you are on there can be a yearly escalator. This is brought up during the proposal and is on the first page of the agreement. Please reach out to us if you have any questions or would like a copy of the agreement.

Helpful?

Verified Customer

Lawrence F Houston
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Inflexible billing schedule is problematic for budget keeping families.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 13, 2018

This is such a wonderful review. We are so grateful for our customers, especially since we are still a growing company.

Helpful?

Verified Customer

Mike Carnemolla
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I feel i was mislead with pricing and the first 2 months ive had solar ive paid more money than i would without solar

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 13, 2018

Thank you for your communication, Mike C. We strive to deliver an individualized customer experience that exceeds your expectations! That's exactly why, we invest in the best talent, and actually employ our project management staff directly. Additionally, quality and reliability are major values we uphold, so exceeding your expectations is possible. To understand you believe otherwise is disheartening!

Helpful?

Verified Customer

stan
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

have never needed service ,on time install,no electric bills , best deal out there

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 13, 2018

Thanks for sharing your wonderful story! Our drive is to make solar hassle-free by being attentive and focusing on each individual customer's experience!

Helpful?

Verified Customer

Dave
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

You do not offer a back up battery and that is why you do not get five stars.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 13, 2018

Thank you for your interest in Brightbox. We're working on a retrofit for existing customers since the invertor would need replacing. Currently, Brightbox is only for new solar customers but you'll be contacted as soon as a retrofit is available. We understand how important this system is to current customers and we are working our hardest to find a solution.

Helpful?

Verified Customer

KerriB
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They've been attentive, professional and friendly. I would recommend working with them.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 13, 2018

Thanks for making our day, Kerri B! We aim to be the only choice when going solar by providing a one-of-a-kind and hassle-free customer experience! That means, getting the right answers to all of your questions, quickly activating your system, and meeting your unique savings needs! We're so thrilled to officially welcome you to the Sunrun family!

Helpful?

Verified Customer

Richard Abbey
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They were efficient and neat, came when they said they would, explained everything very well.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 13, 2018

That's what we love to hear, Richard A ! We aim to provide the best customer experience, and are constantly working to cut down our installation process time. So thrilled you're now a new member of our Sunrun family!

Helpful?

Verified Customer

Bucky & Connie Caldwell
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Great results and friendly customer care! They took the necessary time to sit down and explain everything to us step by step.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 12, 2018

Thankful for the wonderful words! Setting the standard in outstanding service is something we (seriously) obsess over!

Helpful?

Verified Customer

Anonymous
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

GREAT CUSTOMER SERVICE FROM SALES TO INSTALL AND AFTER

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 12, 2018

That's what we love to hear! Providing the best customer experience is key because our mission is to create a planet run by the sun.

Helpful?

Verified Customer

WHM
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Ease of understanding,connection with Costco,great installation

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 12, 2018

Thanks for making our day! Setting the standard in outstanding service is something we (seriously) obsess over.

Helpful?

Verified Customer

Tom
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

So far my bill has gone down approx. $20 per month. Service (explanation, installation, billing, etc.) thru SunRun was efficient and painless.

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 12, 2018

Thank you for taking the time to share! Our aim is to provide the best customer experience. That means, being your guide to everything solar when you first meet with us.

Helpful?

Verified Customer

james noto
April 9th, 2018 DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Everything went smooth as clockwork. professional, reasonable, timely

Sunrun Logo

Reply from Sunrun

Kimberly Ramirez-MartinezApr 12, 2018

So lucky you're a member of our Sunrun family! Thanks for helping us create a planet run by the sun! Power Forward! #savewiththesun

Helpful?