check_circle

Verified Customer

star star star star star

Great solar panels, great value! Endicott, NY

Definitely the best solar panels on the market. When I am making a large investment for solar panels, I want to make sure they have the best warranty, and are the most efficient. SunPower definitely hits the mark with the product and the warranty.

4 years ago

check_circle

Verified Customer

star star star star star

Apple Valley, CA

SunPower's local installer in the San Bernardino/Riverside area was fantastic. The customer service pre-installation was great, their installers were very good and even the follow-up has been excellent. Not to mention, the SunPower panels are some of the best, if not the best, in the industry.

4 years ago

check_circle

Verified Customer

star star star star star

Wayne Perryman

I chose SunPower for my residential solar system because they make long-lasting, high-quality panels with the best efficiency rating in the industry. I also like their integrated approach to system design, in which they manufacture and use all of their own components.

4 years ago

check_circle

Verified Customer

star star star star star

John Crone

I did research and SunPower Panels seemed to be better than all the other panels we looked at. The Install Team were above our expectations. We had heard so many other people going Solar that were disappointed about the installation but we could not be happier.ptions were brilliant

4 years ago

check_circle

Verified Customer

star star star star star

Abner Hinojo

I am super pleased about the panels I have. Sunpower panels and Enphase Energy micro inverters are an unbeatable combination. I feel at ease knowing my panels are covered for any issues whatsoever as long as I own them. Feels good to be on the renewable energy bandwagon. :)

4 years ago

check_circle

Verified Customer

star star star star star

Steve & Cyndee Holm

The best product out there, no sub contractors, installers who work for the company, products made in the USA and even with financing and the monthly payments we are still way ahead at the end of the month. The program works just like promised.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous

I have been very pleased with the technical support the few times I needed it and our salesman, Kenny R has been just great in follow-up, monitoring, analyzing, and reporting on our progress for a system that has only been fully in place since December 2019.

4 years ago

check_circle

Verified Customer

star star star star star

Dean S Ripon, CA

Sunpower has earned and kept my trust as a company who truly values their customers. We experienced a leak in a part of the roof that their subcontractor had worked on and they sent someone out within 30 minutes of being notified of this. That is extremely impressive!

4 years ago

check_circle

Verified Customer

star star star star star

TJ Lake Havasu City, AZ

High quality panels have been producing as quoted for over a year, the monitoring system installed not only shows production but also home usage, during the quoting and installation process I had a lot of questions and South Coast Solar was incredibly responsive and made extra trips to my home to connect the system in the way I requested.

4 years ago

check_circle

Verified Customer

star star star star star

Pat of North Cape May NJ Cottonwood, AZ

They have been 100% as they promised. I've had two issues over the past year, and they fixed/responded right away. I daily/monthly/yearly monitor the output (I am obsessed with spreadsheets) and every number is as promised or slightly better!

4 years ago

check_circle

Verified Customer

star star star star star

Happy solar person Fairfield, CA

In some form or another I have had solar with Sun Power panels for the last 15+ years. Both purchase and lease. So far I have never been disappointed. The panels hold there efficiency very well. My first system I kept track of for close to 14 years, before I moved and the output was still 95%+. The lease I have now fits my lifestyle very well.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Solar Farmers

The SunPower app does not work properly since installation approx 4 months ago. We constantly receive error messages about Wifi connection; slow data transmission; etc. We are unable to see true stats for ourself so every month we have to wait for our electricity bill to confirm the system is truly working. We like to see our own stats in real time, which is what we were told we'd be able to do. When we call the SunPower customer service number we're referred to our installer. The installer has come out to check our unit multiple times, they contacted SunPower about the issue but are uncertain when the app will function properly. This app situation with no solution in sight is not ideal and we feel like we have been taken advantage of. We were told we'd be able to monitor our unit, but we cannot.

4 years ago

check_circle

Verified Customer

star star star star star

Don H. Richmond, CA

Easy to work with in the planning stages. Great coordination with the City for Permit Inspections. Smooth, clean installation. The only delay was PG&E's acceptance and connection which SunPower had no control over. Plus, all is working well and meeting my needs.

5 years ago

Reply from SunPower

Thanks for choosing SunPower, Don!

Aug. 5th, 2019

check_circle

Verified Customer

star star star star star

SunPower installed by Freedom Solar

Believe we got superior Solar panels from SunPower that looks good, performs outstanding, and awesome monitoring app. The only "ding" is the high cost of panels, but I figured I'm in this for the long term and felt we will reap higher reward when it gets to 15, 20, 25 years old.

5 years ago

Reply from SunPower

Congrats on going solar, Corey!

Feb. 20th, 2019

star star_border star_border star_border star_border

Robert Macharia

Escrow for my house that I’m selling is being held hostage by this company simply because they want the loan paid off instead of transferring the loan over to the new buyers. If you want solar and you need financing from this company, good luck selling your house. It’s been 22 days and they are still running the credit check for the buyers which is rubbish! Customer care will pretty much tell you to go kick rocks instead of let me see how we can help.

2 months ago

Reply from SunPower

Hi Robert, we're sorry to read that your escalations have not been met and want to help. We see that you have spoken with a specialist and your concerns have been escalated for further investigation and follow up. You can expect an update regarding your open case today. Thank you for bringing this to our attention and we look forward to talking to you soon.

Aug. 1st, 2024

star star_border star_border star_border star_border

Kevin Gregg

I would not recommend going with Sunpower or Sun run and there is a couple other names that they run under. They took three months to put up solar panels when they said it would take two days. I had to miss a lot of days of work because I had to be home for them And all the damages they’ve done to the roof and the gutters. I tried to repair them and they will not come out here and repair anything. Please think about the companies you’re going with Sunpower is definitely not the one you want and if you did, I’m so sorry. Good luck .

2 months ago

Reply from SunPower

Kevin, we apologize for any inconvenience and appreciate you bringing this to our attention. We are not affiliated with Sun Run as they are a completely different company though it is not uncommon to be confused with them. We want to assure your that your current issues are being handled by our Escalations Team. Your review has been submitted to your open case for investigation by your case manager. You can expect follow up in the next 24 business hours with an update. We look forward to talking to you soon.

Jul. 31st, 2024

star star_border star_border star_border star_border

Mimi

I just read SunPower having serious problems..they've lost money and it's a mess. I have the panels..hey I just to say it's been a nightmare..they over charge on these 25 yrs lease...they have unqualified folks working on installation they contracted my work with a company called hooked on phonics .. I'm contacting Kevin McCarthy...go Sun Run ..Costco backs sun run

2 months ago

Reply from SunPower

Mimi, we'd like to restore your faith in SunPower and appreciate your feedback. Please send us a private message with your account and contact information regarding any current concerns or issues you may have and we will submit them to our Escalations Team for investigation and follow up.

Aug. 1st, 2024

star star_border star_border star_border star_border

Marty Salcedo

I honestly think I got shafted leasing the solar panels. It has doubled my electric bill. Just think, during the day, I go to work and do not turn anything on. Panels generate me a bill/invoice and I got no benefit. Then I come home in the late afternoon and turn on computer to do reports, lights as needed and lo and behold, the sun goes down and I pay Edison. I am double billed. Then on top of that, here it is on a sunny weekend day, I have no A/C on, no pool motor and the meter arrow shows it is going to the right and that means I am still paying Edison even though I have 21 panels on my roof! How in God's green earth! Are these panels supposed to generate 100 watts, I am billed for 100 watts for each panel but they only generate 15 watts or something? I am on my 3rd inverter. I believe as none of the equipment installed seems to be decent operating material. Please check account #100025868493. General piece of trash scheme that I fell for.

3 months ago

Reply from SunPower

Marty, we're sorry to read about your current situation and understand your frustrations. We'd like to help but require additional information. At your earliest convenience please send us a private message here on Best Company with your preferred contact information and the address attached to your account and we will have an Escalations Specialist follow-up with you. We apologize for any inconvenience and look forward to talking to you soon.

Jul. 1st, 2024

star star_border star_border star_border star_border

Fabio Matuck

I am extremely disappointed with Sunpower’s service and handling of the issues related to the installation of solar panels on my tile roof. Nearly 18 months ago, Sunpower installed the system on my house, and since then, it has been nothing but a nightmare. The installation was poorly executed, resulting in significant leaks into my roof. This has caused extensive damage to my property, and despite numerous attempts to get Sunpower to address these issues, they have consistently failed to provide a satisfactory resolution. Right after installation, I have made countless calls and sent numerous emails, only to be met with delays, excuses, and a general lack of urgency. Sunpower’s customer service has been negligent at best, displaying a complete disregard for the severity of the situation and the impact it has had on my home and family. Their technicians have come out multiple times, but the problem persists, suggesting either a lack of competence or a lack of concern for their customers. The leaks have not only damaged the roof but also caused internal damage to my house, leading to additional repair costs and stress. It is unacceptable for a company of Sunpower’s stature to handle such serious issues with such negligence. I trusted Sunpower to provide a reliable and professional service, but they have failed miserably. I strongly advise anyone considering their services to look elsewhere and avoid the prolonged headache and financial burden that I have experienced. In summary, Sunpower has demonstrated a complete lack of accountability and professionalism. Their inability to resolve the issues caused by their poor installation has been both frustrating and costly. I hope this review serves as a warning to others and prompts Sunpower to take their customers’ concerns more seriously in the future.

3 months ago

Reply from SunPower

Fabio, I apologize for any inconvenience and want to help restore your faith in SunPower. We have submitted your review to your open case and requested investigation and follow-up regarding your current issues and concerns. We appreciate your feedback and look forward to talking to you soon.

Jun. 25th, 2024

star star_border star_border star_border star_border

Norbin Cruz

I have been working with SunPower for 200 days, and I am still not connected to the power grid. Despite numerous attempts to get answers from corporate, no one is responding to me. I was informed that my installation was passed down to their "trusted" installer after the company laid off all their crew. This is beyond disappointing. It's the middle of summer, and my panels are installed, but instead of harvesting energy during the peak season, I am left fighting to get someone to acknowledge my request and complete my installation. Emails and calls lead nowhere, leaving me with no choice but to contact SunPower through all social media channels and review sites. They promised to cut my $500 electrical bill to $200, and I hope they honor this commitment and reimburse me for my costs. This experience has been incredibly frustrating, and I would not recommend SunPower to anyone based on my ordeal.

3 months ago

Reply from SunPower

Norbin, we're sorry to read your sentiments and concerns and understand your frustration. Your review is greatly appreciated and we have submitted it to our Escalations and Coordination Teams for investigation and follow-up. We want to restore your faith in SunPower and look forward to talking to you soon.

Jun. 24th, 2024

star star star_border star_border star_border

Ton van der Willigen

The service for repairs is really bad, Mico inverters are breaking down often and for a replacement you have to wait 3 months or more. This time they made an appointment between 8 and 10 and around 11 I had to call them with the question when are you? Around 12:30 I got the message appointment cancelled we are coming the next day between 8 and 10 just before 10 I got the call appointment cancelled we are coming next week, let's see if they are showing up not much hope in the service company out of Orlando Florida.

3 months ago

Reply from SunPower

Ton, we're sorry to read your sentiments regarding your recent experiences and want to help. Your open case has been escalated and you should have recently received an email confirming your new scheduled visit date. You can expect additional follow-up from your Escalations Specialist soon. We appreciate you bringing this to our attention and look forward to talking to you soon.

Jun. 13th, 2024

star star star_border star_border star_border

Luciano Virgilio

The overall function of the (very expensive) solar panels and batteries is acceptable. However, the app to monitor the system and its functionality is beyond lame! Whenever I try to log in to see the production, the app either won't load up the data or accept my credentials requiring me to reset the password. And customer service assistance is practically useless since they always have a pre-recording stating that the app is experiencing delays in displaying the data and that are working as fast as possible to resolve the issue. Clearly, the resolution is not working considering that this review is based on at least the past 12 months of attempts. I feel like the app needs to be scrapped and redesigned by someone able to create a working app.

3 months ago

Reply from SunPower

Hi Luciano we are sorry for the inconvenience, if you need assistance, please contact us using the new Help Center in the mySunPower app. You can find the Help Center in the menu under your profile tab in the app. You can also find answers to commonly asked questions and other resources via the Support and Resources page at us.sunpower.com.

Jun. 5th, 2024

star star star star star

Ethan Furman Pasadena, CA

I had a great experience with SunPower. Very high quality panels, excellent warranty, and great savings compared to what I’m paying for with the utility. Given SunPower has been in business for decades, I feel very comfortable using their products.

8 months ago

Reply from SunPower

Ethan, we're so happy to read that you have had an exceptional experience and that your system is meeting your expectations. Thank you for helping us change the way our world is powered!

Feb. 1st, 2024

check_circle

Verified Customer

star star star star star_border

James

The company had good intentions always trying to get the job done, but due to unforeseen difficulties with the city, we were delayed several months. So that was frustrating and that really took a toll because it took a long time. Install itself went very professionally and quickly.

1 year ago

Reply from SunPower

Your feedback is essential to us in improving our services; thank you for sharing your experience. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

Jul. 25th, 2023

check_circle

Verified Customer

star star star star star

Ramon

I've only had it a little over a year and so far I have no issues. It works exceptionally. Very quick, very knowledgeable. They did a good job, everything was very, very timely.

1 year ago

Reply from SunPower

We are thrilled to have served you over the past year and to hear you had an exceptional experience! If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

Jul. 25th, 2023

check_circle

Verified Customer

star star star star star_border

Jan

Since the installation, it's been really clearly performing well for me in terms of output generated and what I'm actually getting. So that's been very, very satisfactory. I think the installation process itself went very well and the only caveat was cleanup could have been better.

1 year ago

Reply from SunPower

Jan, we appreciate your review and delighted to read that you are enjoying your system. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

Jul. 25th, 2023

check_circle

Verified Customer

star star star star star

Andrea Penepacker Los Osos, CA

SunPower went above and beyond to get my solar panels up and running. I especially appreciated the work that they did to get the electrical panel and smoke detectors upgraded to pass the city inspection.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jul. 12th, 2023

check_circle

Verified Customer

star star star star star_border

Justin Tharp Napa, CA

It works well. My only complaint is I supposedly installed 150% on my roof and I barely broke even. I would say to anyone installing solar, install more than you think you’re going to need. I also noticed the app can be a little finicky at times other than that works great.

1 year ago

Reply from SunPower

Hi Justin, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jul. 5th, 2023

check_circle

Verified Customer

star star star_border star_border star_border

John Madera, CA

Customer service and communication before and during our install was horrible. We never heard or saw our sales person again, even after multiple calls and messages. It's all about the money, just like all the other companies out there selling solar. It took forever for our install to happen and we kept getting lied to about the permits etc. The first try at putting our structure up was unapproved by the county and told to take down and rebuild as it was all incorrect. We still have a long trench that wasn't filled in correctly and has now sunken into our yard. Dirt was promised to be tapped down so this wouldn't happen. There was also a huge misunderstanding about the tax "rebate". It isn't a rebate, it is a tax credit, which means we have to come up with the cash to put on our loan so our payments don't go up. For all the money we have invested in our system, the customer service was not matching. Our system seems to be doing the job but we overbuilt our system and thank goodness for that because if we wouldn't have and gone by what was recommended, I'm sure we would still have a PG&E bill monthly.

1 year ago

Reply from SunPower

Hi John, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Jul. 5th, 2023

check_circle

Verified Customer

star star star star star

Loren Rosenthal

Very capable among the best in the industry. Responsive and clearly care about their customers are not try to upsell you. Instead, worked hard to develop a proposal that was responsive to your real needs.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jun. 29th, 2023

check_circle

Verified Customer

star star star star star

William

Everything was PERFECT from start to finish...communication was and continues to be outstanding. I wouldn't hesitate to recommend Sun Power to family and friends alike...A very satisfied customer!

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jun. 28th, 2023

check_circle

Verified Customer

star star star star star

M.

I've had it for over a year and so far I have no issues with it. Every time I've had an issue, and I haven't had many, but any questions I've had, SunPower has been very prompt to help me out.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

check_circle

Verified Customer

star star star star star_border

Jane

I had an electrical wire that had hung down too low and the local installer was not able to install the panels, but they got right on the process to get the local utility company to come in and fix the line. Then they came back as promised on the scheduled date and installed it. It was great.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

check_circle

Verified Customer

star star star star_border star_border

Jeme

Installation was rough. It required multiple visits the first day and it required multiple scheduling attempts, mostly because the dispatch team would not call and would only text for some weird reason to try to schedule the installation. The technology is awesome, the equipment is great, and it produces power, so it does everything it needs to do, but their project management team and scheduling team is not to the same level as their sales team.

1 year ago

Reply from SunPower

Jeme, we appreciate your review and delighted to read that you are enjoying your system. If you have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

Jun. 22nd, 2023

check_circle

Verified Customer

star star star star star

Ken

They showed up when they said they were going to, they cleaned up every time they were here, and one of the guys even cleaned out our gutters. We've been very happy with everything.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

check_circle

Verified Customer

star star star star star_border

Robert Weber Fresno, CA

1 day install. I can track my generation on the app. It's been one year since install and my power bills have reduced by over half. I have a 2k sq ft home with a large pool. Low true up bill, if you know how to work the power bill system.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jun. 21st, 2023

check_circle

Verified Customer

star star star star_border star_border

Scott Brinegar

There were issues and my installation was rescheduled several times and When I called regarding the scheduled date I was told it was not scheduled and I would be waiting two more week. This was unacceptable after already being rescheduled three times and only finding out there were delays when I called a few days to confirm the installation. Second issue my system has been in for 6 months and has never produced the rated kw rating at best is only produced 82% of what I was told it would produce

1 year ago

Reply from SunPower

We sincerely apologize for your experience and would like to investigate this further. When you can, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to assist you and work towards a resolution. We value your business and thank you for bringing this to our attention.

Jun. 14th, 2023

check_circle

Verified Customer

star star star star star

Gerald

Process was very efficient and as described. No false promises. You get what they say you will get. I would recommend anyone interested to pay it off and take the tax credit instead of surrendering it to SunPower.

1 year ago

Reply from SunPower

Seeing your satisfaction with your transition to solar is such a joy! Please get in touch with us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

May. 17th, 2023

check_circle

Verified Customer

star star star star star

Nancy San Diego, CA

They were very responsive and they installed the solar very quickly. They they kept me informed of what was happening before it happened. I haven't had any issues with it. I thought they provided excellent customer service.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2023

check_circle

Verified Customer

star star star star star

Philip San Diego, CA

Install went fine. It's operating as predicted. I had some problems with my Wi-Fi connection to the Internet and it took a long time to get it fixed, but that's the only problem with it.

1 year ago

Reply from SunPower

Philip, we appreciate your review and delighted to read that you are enjoying your system. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

Mar. 22nd, 2023

check_circle

Verified Customer

star star star star_border star_border

David San Antonio, TX

The installation process was delayed quite a long time and that was probably the worst part of it. They left pipes and tubings on top of the roof, material on the floor and wires or extra clips and wires hangers left on the roof. I have about 4 panels that Sunpower installed and it's rare they get sun because of the position they put them on the roof where they could have probably been placed in another location. So I have let's say 4 panels that are bringing I'd say 15% or 20% capacity compared to the other ones.

1 year ago

Reply from SunPower

Hi, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Feb. 23rd, 2023

check_circle

Verified Customer

star star star star star

Clifford Shafter, CA

Installation went very smoothly with no problems and it was done Efficiently and fast. They answered all my questions when I called and they provided great timeline tha they met.

1 year ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Jan. 19th, 2023

check_circle

Verified Customer

star star star star star_border

George Palm Desert, CA

Anytime I've had a problem or a question they've responded immediately. As far as putting in the panels and the laborers that did it and everything else, it was outstanding. The issue that I had was with my HOA and with the office in the time it took to get the project done.

1 year ago

Reply from SunPower

George, it was great to read your wonderful review. We are delighted to know you have received exceptional customer service. Thank you for helping us change the way our world is powered!

Jan. 16th, 2023

check_circle

Verified Customer

star star star star star

John Helt Woodland Hills, CA

Coordinated services and delivering to promises. The SunPower team took care of everything from start to finish and as a homeowner I was able to observe their efficient delivery and professional performance.

1 year ago

Reply from SunPower

We sincerely appreciate the feedback and couldn't be happier with this glowing review! We pride ourselves on our customer service and see your experience has been no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

check_circle

Verified Customer

star star star star star

Forough Douraghi San Diego, CA

The staff were very polite and helpful. They are willing to listen to their costumers complain and resolve it. They will call back to make sure their customer issues has been resolved.

1 year ago

Reply from SunPower

Forough, we appreciate your feedback and delighted to know we continue to meet your expectations. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

check_circle

Verified Customer

star star star star star

Keone Pelletier Pearl City, HI

Customer service is very important to me And everyone I spoke to were friendly and very helpful in answering my questions. If they wasn't sure they checked and got back to me in a very timely manner I am very pleased.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

check_circle

Verified Customer

star star star star star_border

Ken Goebel Phoenix, AZ

Overall, positive rating. Only issue was not measuring the grid voltage before design and installation. We are 208VAC and a 240VAC system was initially installed. SunPower corrected the issue by sourcing and installing new micro-inverters rated for 208V

1 year ago

Reply from SunPower

Ken, we appreciate the review and feedback. It is great to know we were able to resolve your issue. If you have any questions or concerns please shoot us a private message here on Best Company with your account and contact details and we would be happy to get you connected with a specialist. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

check_circle

Verified Customer

star star star star_border star_border

Jim Boyle

very professional on the install, not told i had to build up credit on solar to see my electric bill go down, not happy

1 year ago Edited December 22, 2022

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please call us at 1-800-SunPower; we'd like to have the opportunity to restore your confidence in SunPower.

Dec. 22nd, 2022

check_circle

Verified Customer

star star star star star

Derek Forreston, IL

Any questions I've had, I've had great responses, answered right away and everybody has kept me in the loop of everything. They did my whole shop and I don't have any leaks. That's what I was worried about.

1 year ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding professionalism and care. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star

Gary Vernon-Rockville, CT

They arrived with a crew of at least seven, maybe more, around 8:30 and they were finished by 3:00 o'clock in the afternoon. They were extremely professional, courteous. The place was left spotless when they got finished.

1 year ago

Reply from SunPower

It was a delight to read that the crew was able to meet your expectations, Gary. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

SunPower Reviews