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Verified Customer

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Jennings Clarkdale, AZ

We've had no problems with anything. They were very supportive and explained it all very well.

1 year ago

Reply from SunPower

Jennings, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Verified Customer

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Alberto Caceres Oxnard, CA

It's being 2 years since the system was installed, so far the system has worked as expected!

1 year ago

Reply from SunPower

What a wonderful review! We are so happy to hear of your savings and satisfaction with our products. Thank you for helping us change how our world is powered!

Oct. 13th, 2022

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Verified Customer

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Desmond McLeod Brooklyn, NY

From start to finish, excellent customer service. Updates on all stages and great feedback.

1 year ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding customer service. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Oct. 13th, 2022

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Verified Customer

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Brad K Bergman San Diego, CA

It has drastically reduced my energy bill and has worked exactly as Sunpower sales had told me.

1 year ago

Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Oct. 13th, 2022

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Verified Customer

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Robert Joseph Palmdale, CA

Loved the quick installation and system activation. Communication with Sales left much to be desired and monitoring app does not work as advertised.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. Your feedback is essential to us in improving our services. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Oct. 13th, 2022

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Verified Customer

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Koena Tapscott Lake Havasu City, AZ

Very professional, super knowledgeable, installation was great with a very attractive product.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. It brought us such joy to read your review, and we are delighted to hear that you are saving money and receiving clean energy.

Oct. 6th, 2022

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Verified Customer

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Corey Mokena, IL

Panels work great, and I don't have to worry about one panel being shaded bringing the others down.

1 year ago

Reply from SunPower

Hi Corey, we're ecstatic that you love your panels so far. Thank you for sharing your experience.

Oct. 6th, 2022

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Verified Customer

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Dale B Schenectady, NY

Kind customer service experts. Excellent financing offer. Made the process stress free.

1 year ago

Reply from SunPower

We are so pleased that you have a stress free experience. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Oct. 6th, 2022

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Verified Customer

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Troy Prezioso Durand, IL

Our original case was closed when our whole complaint was not addressed. We should not be charged $300 when the whole complaint and main complaint was not addressed. Very shady operation.

1 year ago

Reply from SunPower

Troy, we appreciate you bringing this to our attention and are actively looking into it. We have created a case on your behalf and escalated it to our Executive Support Specialist Team for review. Once your case has been reviewed a representative will be assigned to reach out. We look forward to talking to you.

Oct. 6th, 2022

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Verified Customer

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Anthony J Oceanside, NY

The salesperson was very knowledgeable and took time to go through the steps of the process.

2 years ago

Reply from SunPower

We appreciate you letting us know how your sales rep did. We're glad to hear that you received great service, Anthony J. Thanks for helping us change how our world is powered.

Sep. 30th, 2022

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Verified Customer

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Jesse

It produces more power than I used and I haven't paid an electric bill in months. It went well.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Jesse. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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Verified Customer

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Robert Huntington Beach, CA

Quality equipment. They installed the pannels and the box and everything was great.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Robert. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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Verified Customer

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David

It runs smoothly. The only problem with install was they broke one of my rain gutters. Quality panels.

2 years ago

Reply from SunPower

Thank you for the feedback David and we apologize for any inconveniences that may have occurred. Please e-mail us at customersuccess@sunpowercorp.com or send us a private message with your account details if you would like to discuss this further, we would be happy to help make any processes in the future run as smooth as possible. Thank you for helping us change the way our world is powered!

Sep. 30th, 2022

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Verified Customer

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Sam Henderson, NV

Sometimes I don't understand the answers I got from the sales rep. They were very efficient. So far it's run perfectly.

2 years ago

Reply from SunPower

Glad to read your system to meeting your expectations, Sam. Thank you for helping us change the way our world is powered!

Sep. 30th, 2022

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Verified Customer

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Laurie Phoenix, AZ

They were responsive, they answered every question, they were honest. Technology seems better.

2 years ago

Reply from SunPower

Thanks for taking the time out to post a review for us. We are delighted to see that you received great customer service and all your questions were answered. Feel free to contact us if you have more questions in the future.

Sep. 28th, 2022

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Verified Customer

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Sabrina Vallejo, CA

It works fine they do a good job. Some of their customer support don't know what's going on.

2 years ago

Reply from SunPower

We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

Sep. 28th, 2022

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Verified Customer

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Bill Portola Valley, CA

They were responsive when I called about getting my incentives, they were very proactive.

2 years ago

Reply from SunPower

We are thrilled to hear about your SunPower experience. If there is a inquiry that we can assist with in the future, please contact us. Thanks!

Sep. 28th, 2022

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Verified Customer

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Charles Santa Maria, CA

They've installed it and it's been operating for over a year now. We haven't any problems with it.

2 years ago

Reply from SunPower

We're delighted to hear it! Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Sep. 28th, 2022

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Verified Customer

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Kasey Fairfax Port Orchard, WA

They installed two systems on two homes for us. Always did really good work and followup.

2 years ago

Reply from SunPower

We are thrilled to see how satisfied you are with the installation process. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Sep. 22nd, 2022

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Verified Customer

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Clive South Plainfield, NJ

So far so good. Very happy with current electric charges. Very happy with decision to go solar.

2 years ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Sep. 9th, 2022

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Verified Customer

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Elizabeth Sylvia Branford, CT

Company was responsive, everything happened on schedule, system operating perfectly so far.

2 years ago

Reply from SunPower

Elizabeth, we appreciate you taking the time to share your feedback with us. It is great to hear that you received exceptional service.

Sep. 9th, 2022

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Verified Customer

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Christopher Gomez Brooklyn, NY

Possibly one of the best investments I've ever made in my life everything just runs great

2 years ago

Reply from SunPower

Christopher, we appreciate your review and are delighted to read our product suits you well. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 9th, 2022

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Verified Customer

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Chuck Neal Huntington Beach, CA

They work as promised. My electric bill is less and the energy generated is clean

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Chuck. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 9th, 2022

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Verified Customer

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Drew Kirchert Madera, CA

Overall they were good. I had to call several times to get touch up painting done after monitoring box was installed.

2 years ago

Reply from SunPower

Drew, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Sep. 9th, 2022

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Verified Customer

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Charles Amagansett, NY

Customer service is terrible - they have been upgrading their app for over a month and rarely answer my emails and on the rare occasion that they do, it is with some nonsense that everything is wonderful

2 years ago

Reply from SunPower

We are sorry to hear your expectations are not being met. We want to assign you an Executive Support Specialist to investigate your issue and reach out to assist in remedying this situation. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We look forward to hearing from you.

Sep. 9th, 2022

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Verified Customer

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Bill Nicholson Oregon, IL

hey have good service ,l will recommend this company to any one who is looking for solar

2 years ago

Reply from SunPower

Bill, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Sep. 1st, 2022

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Verified Customer

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Lynn Alan Norris Arlington, TX

Looks good on roof and inside garage. Doesn't have conduits on display like other solR companies

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Lynn. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 1st, 2022

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Verified Customer

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David Kleinman Los Angeles, CA

The panels are producing enough that we do not have a true-up at the end of each year.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product is continuing to meet your expectations, David. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 1st, 2022

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Verified Customer

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Paul Richard Fuhrmann

Due to the pandemic my experience was not as smooth as it should have been. Long wait time for permitting. There were extra visits to review placement of battery and panel since the original meeting was remote.

2 years ago Edited January 10, 2024

Reply from SunPower

Paul, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 25th, 2022

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Verified Customer

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KThacker Alhambra, CA

Great sales person who answered all questions with specificity, fast install, great financing rate.

2 years ago

Reply from SunPower

We appreciate you letting us know how our team did. We're glad to hear that you received great service, KThacker. Thanks for helping us change how our world is powered.

Aug. 25th, 2022

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Verified Customer

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Sharon M. Chaffin El Cajon, CA

So convenient to have the Sun Power app on my phone to check our energy production any time.,

2 years ago

Reply from SunPower

We aim to please and are delighted that we have met your expectations! Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered

Aug. 18th, 2022

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Verified Customer

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Ronald Jamieson Waynesville, NC

Superior equipment and warranty. Publicly traded company with a long term history in solar.

2 years ago

Reply from SunPower

Thank you for sharing your wonderful SunPower experience. It's a delight to see your satisfaction with our products.

Aug. 18th, 2022

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Verified Customer

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James Glenn Knight San Marcos, CA

Great quality customer friendly. Quick and easy install. System operates perfectly

2 years ago

Reply from SunPower

We are thrilled to have earned your endorsement! Here at SunPower, we stand behind our product and customer service. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Aug. 18th, 2022

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Verified Customer

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Mike Kern Sunnyvale, CA

The app is easy to navigate and has all the information needed to use the system.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Mike. Congratulations on going solar, and thank you for helping us change how our world is powered!

Aug. 18th, 2022

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Verified Customer

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D Lakewood, CA

They did what they said they were going to do very efficient and receptive to phone contacts

2 years ago

Reply from SunPower

D, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 18th, 2022

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Verified Customer

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Mildred Florence, AZ

We checked with several different solar companies and the references for SunPower were very good, so we were with them

2 years ago

Reply from SunPower

We appreciate you choosing us, Mildred. Congratulations on going solar and thank you for helping us change the way our world is powered!

Aug. 18th, 2022

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Verified Customer

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Robert Huntington Beach, CA

I believe they have a very good warranty. It's working very well. They are good.

2 years ago

Reply from SunPower

We are happy to read you're satisfied with our product and warranty, Robert. Thank you for helping us change the way our world is powered!

Aug. 15th, 2022

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Verified Customer

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Felipe Laguna Hills, CA

So far so good.We are just overall happy at this point with all aspects. It went pretty good.

2 years ago

Reply from SunPower

Felipe, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 15th, 2022

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Verified Customer

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Mark Mount Morris, IL

High quality. Smooth. They answered all my questions. It has reduced my electric bill.

2 years ago

Reply from SunPower

Mark, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 15th, 2022

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Verified Customer

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Shawn LaBel Eaton, CO

Chris Palmer and his team were great. Very informative thru the process. Easy to work with.

2 years ago

Reply from SunPower

We appreciate the kind review. We are thrilled that Chris and the team provided a great experience. Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you for helping us change the way our world is powered.

Aug. 11th, 2022

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Verified Customer

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tony Escondido, CA

My experience from the initial appointment to after the installation has been wonderful.

2 years ago

Reply from SunPower

Hi, we appreciate your fantastic feedback and are pleased to read your SunPower success story! It's a delight that the entire process, from the initial appointment to the installation process, met your expectations. Thank you for helping us change the way our world is powered!

Aug. 11th, 2022

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Verified Customer

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Jeff Jones

Excellent service and delivery! From the sales experience to the installation and operational, everything was stellar!

2 years ago Edited January 10, 2024

Reply from SunPower

Hi Jeff, we're ecstatic that you love your panels so far. Thank you for sharing your experience.

Aug. 11th, 2022

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Verified Customer

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Pat Davenport, FL

Among the highest rated solar panels, the installation was done in less than one day.

2 years ago

Reply from SunPower

We appreciate the positive feedback. It's always a pleasure to provide our customers with the best service possible. Thank you for helping us change the way our world is powered!

Aug. 11th, 2022

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Verified Customer

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Janis Underwood New Haven, CT

They did a good job on installation and the system has been running well for over a year.

2 years ago

Reply from SunPower

It's delightful that you experienced a smooth, efficient transition to solar. We are thrilled to have met your expectations.

Aug. 11th, 2022

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Verified Customer

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Marta Rocklin, CA

Although some things have taken longer than desired, all has been completed to satisfaction.

2 years ago

Reply from SunPower

We apologize for the delay but are delighted to hear we completed the job to your satisfaction. Don't hesitate to contact us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Aug. 4th, 2022

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Verified Customer

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Lonnie R Smith Tulare, CA

Solar system did exactly what it was supposed to do. Power produced equals power used over a year.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product is serving you well, Lonnie. Congratulations on going solar, and thank you for helping us change how our world is powered!

Aug. 4th, 2022

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Verified Customer

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Cynthia Martin Burnet, TX

We are reaping benefits from our system with little or no effort on our part. No complaints.

2 years ago Edited January 10, 2024

Reply from SunPower

Thank you so much! We love helping homeowners meet their energy goals.

Jul. 28th, 2022

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Verified Customer

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Wayne Goonan Baldwin, NY

We have been kept informed through the whole process. Every step has been crystal clear.

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Jul. 28th, 2022

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Verified Customer

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Bing yuan Wei San Diego, CA

So far we are satisfied with the solar panels which produce enough power for our home.

2 years ago

Reply from SunPower

We are delighted to hear of your satisfaction with your SunPower system. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jul. 28th, 2022

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Verified Customer

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Nestor Daly City, CA

Very helpful and very knowledgeable. The product is working properly. No issues with installation.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this review. Thank you for choosing SunPower and helping us change the way the world is powered.

Jul. 27th, 2022

SunPower Reviews