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Verified Customer

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Roxy Fresno, CA

Sales person was great, love the installment went great, looks great. however I really wish they would offer cleaning for free since were paying so much

3 years ago

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Verified Customer

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John

This company has been very responsive. The installers did everything in less than an afternoon! I've had no problems with the system at all.

3 years ago

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Verified Customer

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Carol

Recently, my panels have become disconnected from my phone apps, so I've had to do some troubleshooting to solve the problem and get those reestablished.

3 years ago

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Verified Customer

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Alf

We worked with a great customer service representative. The installation process went smoothly, and we haven't had any problems with the system.

3 years ago

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Verified Customer

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Joe

I've never had an issue with their customer service team. The installation went really good, and took about four to five days.

3 years ago

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Verified Customer

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Georgeanne E. Bonifanti

Easy to understand the monthly summary, seems to do what I thought it would do, I have no experience with any other solar company.

3 years ago

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Pat Tirschfield

They were very professional and always left my property after every days work. I am extremely happy with my solar installation,

3 years ago

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Verified Customer

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Jack Farina

Great company, very professional, clean and neat when doing the install. Plus the panels they use are top notch and the best in the industry

3 years ago

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Verified Customer

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Lisa Williams

California solar electric sold me my Sunpower panels. I love when I get my PG&E statement and it say $14.00 and my true up is $0.00

3 years ago

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shanti Kolla

Truly happy with the performance and their follow up with details in making customer feel comfortable throughout the process...

3 years ago

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Verified Customer

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Mark Sims

They were very knowledgable, proactive, responsive and helpful. One of the best customer experiences I've had in a long time.

3 years ago

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Verified Customer

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Rebecca Buscanera

Awesome company. Communicated with us throughout the entire project. There were no surprises. Very professional and knowledgeable company.

3 years ago

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Verified Customer

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Jesse Sellona

From reading independent online reviews, prior customer reviews, and the interaction throughout the entire process from beginning to end was awesome.

3 years ago

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Verified Customer

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Aaron

Excellent service before, during and after installation. Our salesperson was not pushy and has continued to give us information.

4 years ago

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Verified Customer

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Hillary Whiteside

They provided what they promised. They were not over the top when it came to sales pitch. They don't have to be with strong products like they have.

4 years ago

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Verified Customer

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George

Quality,service, and honesty. From the start with Mr. P to the follow up and nice gift package everything was very professional.

4 years ago

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Verified Customer

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Clint Nelissen

Excellent service all the way through. It is hard to find contractors that don't disappoint in some way, and these guys are a rare exception.

4 years ago

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Verified Customer

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Dari Ramirez

Listen to customer trying to help figure out the discrepancy on readings. They kept trying to resolve and eventually did.

4 years ago

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Verified Customer

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Bavender

For almost everything - they have been great. We are still having trouble solving the issue of sending data from our home system to SunPower for the "monthly report".

4 years ago

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Verified Customer

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Andrew

Delivered on what they promised, when they promised. Constant contact between project manager and myself kept me in the loop

4 years ago

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Verified Customer

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James

Great product. Everything has been very easy, no confusion. If there's any problems or questions, they're easily resolved

4 years ago

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Verified Customer

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Jack G

Service is fine however, took awhile to get into and understand how to read meters and additionally, takes some time to receive your rebate check/credit card.

4 years ago

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Verified Customer

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Joe

Service, quality of product, response to inquiries. Excellent customer experience. Panels are performing as advertised.

4 years ago

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Verified Customer

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Marvin LeRoy

Easy to work with and knowledgeable. Adhere to their time lines and reassured by city inspector that this is a good company.

4 years ago

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Verified Customer

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Kathy O Allentown, PA

In the year I have had the panels I have had no problems and lower electric bills. I enjoy watching what is generated each day.

4 years ago

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Verified Customer

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Robert Salinas Porterville, CA

Excellent product and service very well explained great friendly professional install team. Product is as advertised works great!!

4 years ago

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Verified Customer

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Kitty Occhino Palm Desert, CA

Great investment on my electric bill. Want to conserve energy. Two of my neighbors showed me $12.00 monthly electric bills. Wow what a difference.

4 years ago

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Verified Customer

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Karen R. Goleta, CA

The solar panels seem to be working as expected. I like being able to view online reports on the energy being generated using the SunPower app.

4 years ago

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Kiran Patel Indian Wells, CA

Excellent initial sales process and installation by dealer Renova. Very poor response and problem not corrected after 3 weeks... system production has dropped 50%

4 years ago

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Verified Customer

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Mahion Davis Bakersfield, CA

Appears to be high quality equipment. The Installation was very clean. All involved with this project were very polite and professional

4 years ago

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Verified Customer

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SteveB

Great solar system. No problems. It just works like it should and I can monitor it on my cell phone, tablet or computer.

4 years ago

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Verified Customer

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Carey Thomson

The panels are working great! I was very happy with the entire process, from sales call to installation and followup.

4 years ago

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Verified Customer

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Carl turner

The best. I did recommend SunPower to my son. His comment was about your proprietary controls over the total system. I don't have that concern

4 years ago

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Verified Customer

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Everett Shogren

Post purchase I have had no customer support, just a bill that I had paid two weeks bdfore, and past due reminders for bills I had never previously recieved

4 years ago

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Verified Customer

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Wendy Briesch

SunPower by Esmay Electric was a pleasure to work with. Everyone I dealt with was knowledgeable, friendly and extremely helpful.

4 years ago

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XRADR

High quality panels. Mobile app is limited. Would love more in depth access to information. Say an "Advanced" mode. Would be great to have panel by panel detail, etc.

4 years ago

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Verified Customer

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T & C

I like everything! The sales person did a great job explaining how long they should last and have. 40 years! Good quality it always the way to go.

4 years ago

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Verified Customer

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John Harris

The process of design and installation was very smooth. Good communication. Performance in our first full month of power generation was excellent.

4 years ago

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Verified Customer

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Patrick San Diego, CA

awsome customer service, trust worthy, and keeps you informed during the process of installation. best product on the market

4 years ago

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Verified Customer

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Mike, Point Pleasant Beach Point Pleasant Beach, NJ

Aesthetics, efficiency, tight integration of system components, very small degradation rate of power production and 25 year warranty

4 years ago

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Verified Customer

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Camilo

Great Service, outstanding communication, very professional installation,currently working perfectly,very satisfied. Would recomeend unconditionally.

4 years ago

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Verified Customer

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Jeanette Glen Ellyn, IL

I was impressed at first, but now they are doing everything they can not to honor their own lease agreement. My panels are not connected due to squirrel damage, which they claim are not covered under the "We promise to 100% cover all repairs and maintenance ...." They are not responding and not taking calls. It is ridiculous and all the while I am paying the lease payment but getting absolutely nothing for it. Now they insist I pay $6000 for repairs. Buyers beware. It is a scam unless everything goes right.

4 years ago Edited January 10, 2024

Reply from SunPower

Hello Jeanette,
I'm sorry to hear your expectations were not met. Id be happy to answer any questions you may have. Please send me a direct message with your contact information and your address, and we discuss your concerns in detail. We appreciate your business and value your feedback.

May. 29th, 2020

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Verified Customer

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Jen H

Had solar for just over a year now. Panels work great, the customer service is excellent and I'm saving money on electricity.

4 years ago

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Verified Customer

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Lonald and Carolyn Lott

SunPower & its associated organizations have always been responsive to our requests and needs, and have kept their word.

4 years ago

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Verified Customer

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Nathan M

Nice looking, very functional product. The all black solar panels look better than all the other solar panels in the neighborhood.

4 years ago

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Verified Customer

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Robert Bradshaw Round Rock, TX

Great experience from sales, design, install, and service. I like watching how much energy I'm producing in the SunPower app.

4 years ago

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Verified Customer

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Ron - Kingman, AZ Kingman, AZ

Had solar from SunPower in a previous home and always enjoyed good service and very low electric bills, less than $10 per month.

4 years ago

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Verified Customer

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Steven Fresno, CA

Good price, good quality, good warranty, the system was installed quickly and works great. Was up and running within two days

4 years ago

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Verified Customer

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Kyle

They have been very helpful through the process. The only fallback is some clarity when it comes to their financing (how it works) in general.

4 years ago

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Verified Customer

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Joe

The Sunpower solar panels have worked for a year now with no issues and the power output has more than exceeded expectations.

4 years ago

SunPower Reviews