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Andy Lincoln, IL

The installation guys did a great job and were very quick and professional. It seems to be working great, I get a lot of power from the number of panels put up. My only issue is that I don't get a very quick response back on my questions about your app.

3 years ago

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Chang Austin, TX

The appointment was set and it took two days. I'm happy with it. It took some time to actually modify and set up the system to accommodate me. Overall I am pleased with the installation.

3 years ago

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Harold D Leslie Falmouth, MA

Sunpower by E2 Solar was an excellent company to work with as they designed and installed our solar array. The work was completed on schedule and in a professional manner. We are glad that we chose them to do the work.

3 years ago

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Darren Elias Clementon, NJ

Very professional very knowledgeable and the product looks great and is very efficient and saves me a lot of money monthly all while making green energy for a happy healthier tomorrow.

3 years ago

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Crystal Brunzell Berkeley, CA

They have the best panels. I like that each panel has it's own converter so if there is ever a problem they just switch out the one panel. Also, their panels have the best retention rate of production after so many years.

3 years ago

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Irving Clark Ellington, CT

Best panels on the market. After twenty five years they still retain ninety two percent of life.Panels should be good for an additional twenty years. They are built in stacks, much more imperious to the weather.

3 years ago

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Peter Magistri

They‚Äôve been flawless so far. Because the installer was responsive at each stage of the project especially when there was a glitch in the monitor. They kept on top of the problem to it‚Äôs resolution.

3 years ago Edited January 10, 2024

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John Spencer Boulder, CO

Installation went very smoothly and we are now generating power. Turn-on was unnecessarily delayed by a few weeks due to lost paperwork. Performance with partial shading is worse than expected- loosing 80% of power with 25% snow cover

3 years ago

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Jerry

Of the few problems I've had with my panels, they've repaired them quickly. The installation process went very smoothly and didn't' take long at all. It works well and produces power on sunny days.

3 years ago

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Gary

When they came for installation, they were on time and finished in one day. They did a very good job on the panels, I'm very pleased. The system has been reliable. The bill is a bit expensive.

3 years ago

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Eric

The installation went smoothly and they were very professional. They were experienced and knew what they were doing. It was very expensive to get panels and we haven't been using it long enough to see if it's worth it.

3 years ago

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Beth

I interviewed several companies I was very interested in 400 watt panels. SunPowerhad the 400 watt panels and I like the company that we hard to install them. Although installation turned out to be a little rough.

3 years ago

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Dash

It was very easy for my panels to get installed. So far, everything has gone well. Before I signed up, there was some miscommunication about paperwork like automatic payments that could've been handled easier.

3 years ago

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I

I had a couple of small issues regarding the monitoring, but they came out quickly to fix that. The installation went smoothly and it took them a whole day, then they were done. The system works just fine.

3 years ago

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ALAN KATOF

I don't pay for electricity anymore. This is a good feeling. Our bills were out of sight and not coming down. The system is working as I was told it would. I think it looks good too.

3 years ago

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Verified Customer

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Alec Miller

SunPower uses the best technologies to create an easy to use and performant solar panel solution. They described all the details, and installed my panels cleanly and asthetically on a small amount of roof with the most sun.

3 years ago

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Saa Pauwela

Great Overall Experience, The crew that installed my Powerwall and Sunpower panels were very friendly and knowledgeable. These guys deserve a bonus for the hard work and professionalism.

3 years ago

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Stephen

SunPower provided a superior product and experience. I am very pleased with our solar panels and their performance in the first year exceeded what we were quoted, which was a nice little bonus.

4 years ago

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Tim Peckham

Great looking system seeing others in my area that are not SunPower systems have conduit running all over the outside of their house my panels look like they're floating no wires to see

4 years ago

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Jessica B

They were quick to get me up and running in all aspects and product is performing as advertised - I am happy with it, Howevere, there was some mis-communications (internally in SunPower) requiring my nedging; also they seem a little slow incontacting referrals I gave them

4 years ago

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YachtScott San Diego, CA

Flawless operation, great APP for monitoring, awesome customer service, full monitoring, accurately quoted performance and realistically produced what was quoted. Great dealer support (Milholland Elec)

4 years ago

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Anonymous

Professionalism from start to finish. Connor S was knowledgeable and advised us on the various options and warranty. In the end we received a promotion on even better panels for less money.

4 years ago

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cg

love everything about my new system...love that my pg&e meter is running backwards during the day...love how the panels look on my roof....looking forward to the installation of the storage battery

4 years ago

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Travis Gomez

They have great professionalism and follow through. They've been super easy to work with and get everything done in a simple manner. Installation went as promised and everything works perfectly!

4 years ago Edited January 10, 2024

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kenny brengel Hicksville, NY

quality equipment, long lasting and leading technology; EM Power-Solar is an excellent representative/installer of the solar equipment, very knowledgeable in the industry and provides professional service

4 years ago

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Linda repp Lake Havasu City, AZ

Very, nice and knowledgeable . They Explained the product and process.. they were always on time and once done followed up ho make sure we were satisfied the product, and process

4 years ago

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Ron Curry Vacaville, CA

I am extremely happy I chose SunPower over the other brands. The installation was quick and painless. The price was about the same and the guarantee is exceptional! I should have gone solar a long time ago.

4 years ago

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Chucktr

I delayed this until I could see some real usage in the "hot Phoenix" weather. It finally arrived and we started using AC. We are consistantly producing more electricity than we are using.

4 years ago

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Jay Yuschak Bristol, CT

I wish someone told me that getting a new roof would put a ton of debris into my finished attic. And now after panels I’m being charged more on my next ever source bill then the last. And my rep didn’t get back to me when I texted him a question.

4 years ago Edited January 10, 2024

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Brian Mac Donald Banta, CA

They have been very helpful and crew was very professional and I really liked there work. They were on time and quickly got job done. I would recommend SunPower to my friends.

4 years ago

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sdcyclist Oceanside, CA

Sunpower was in my top 3 to choose. They were not the least expensive, but their total package of product quality, warranty, and service made them my choice. The salesperson was very knowledgeable and made me confident in my choice. The Installation was not very good though. There was a lack of communication and expectation setting. Also little collaboration.

4 years ago

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Ben

All the staff was professional and quick responses to questions and documents. I had my system installed and running approximately 4 weeks after I signed the initial contract.

4 years ago

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Derek

SunPower has High quality panels That look attractive and are the best in the industry. The 20 year warff reg Anthony assures me that the panels will be functioning long after they have been paid off.

4 years ago

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Ken Moazes - Solar Five

My experience has been very good. I'm pleased with everything overall. My only shortcoming is knowing exactly what is happening next. Somekind of check list with some timeline expectations would prevent me from worrying if I left something out. Simple but it would really help.

4 years ago

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LuAnn Hanning

I have. Requested my tax forms for over a month now and I still have not received it please I have an appointment on Friday I need it by tomorrow I mean how long does it take to get my tax form to mr. PLEASE get me my tax forms ASAP

4 years ago

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Francesca Pardo

The installation was efficient, but there were a myriad of issues with procedures like: coordinating the inspection, coordinating rebates, and most importantly they affected the monitoring of a previous solar system. They finally heard me and sent a tech out to troubleshoot what happened. They now know how to correct it, but it has yet to be done. This issue is now 4 months old.

4 years ago

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Christopher Manasia

Sunpower has made good on all their promises, and they seem to be getting even stronger, while another company tried to 'steal' me away with underhanded practices and deceit.

4 years ago

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George

They installed my solar system on time without issue. They kept me informed every step of the installation. My garage opener didn't work after the instalation and SunPower paid to repair it.

4 years ago

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Anonymous

Great product, almost great service. We had to call them a couple of times to get an update on our project. I felt like if we had not done that, the install would have taken longer. They were very receptive to our concerns and made it right immediately. I would work with them again.

4 years ago

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Alfredo

They were very easy to work, upfront about costs and timelines, they handled all the permits and coordination with the electrical company, as well as help me apply for a State grant

4 years ago

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Garth Nicolson

I love my solar system, but I have NEVER RECEIVED a report on its electrical production. They keep sending me a report for a property in another location about 50 miles away. I complained, but they never fixed the problem, so I have NEVER received an accurate report.

4 years ago

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CYa

Jason was awesome. I can't believe I bought a system without meeting the salesman. He answered all my questions and gained my trust. I was so close to going with Tesla. Happy with my decision to go with SunPower.

4 years ago

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Mark H

The system works as expected, if there is one thing that is not perfect it is the software reporting system and the Android app but that doesn't matter much in the grand scheme of things.

4 years ago

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kmiller

iv read very good reviews on the panels but the installation company (seabright solar) is one of the worst companies iv ever dealt with absolute horrible customer service where if you dont keep calling you will never hear back from them iv been waiting over a week for a call back to help set up srec as it was never explained no matter when you call the person you need is on vacation and they will call back next week...my installation was completed 4 months after the estimated install date costing me 4% rebate on $40000 system and it was only installed then because i contacted the electric company to find out sea bright didnt complete the paperwork and they waited 2 weeks for seabright to contact them at which point they cancelled my meter/transformer upgrade...i can go on and on

4 years ago

Reply from SunPower

Hello Kmiller, I am discouraged to hear of your negative experience with the installation company. I'd like to look into this matter further. When you have a moment can you please provide me with your contact information? We appreciate your business and truly value your feedback.

Feb. 28th, 2020

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Robert Rhoads

SunPower was great to work with. Always answered questions and outlined the process. Work was well done and completed in a timely manner. Everyone we dealt with was extremely helpful.

4 years ago

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Tori Fresno, CA

From my experience so far the panels themselves have done their job. Sunpower, the company is difficult to get a hold of. The distributor who did the install closed their doors, so I lost the warranty for my roof. I'd like to get my panels cleaned, and have been reaching out to Sunpower. I feel abandoned. Lol

4 years ago

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Abby Visalia, CA

Great service and system. System is more expensive on paper but produces far more electricity the cheaper offers so you make money and have no out of pocket costs. It pays for itself then some.

4 years ago

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Marta

The original order included the battery, but the installation of the panels didn't take this into account. Therefore, when it came time to install the battery, a lot of extra electrical work needed to be done. This wouldn't have been necessary if Tim, the sales person, ensured that all parties were on the same page.

4 years ago

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Morey

All the people the came to our home from site survey to installation and cleanup were polite and professional. It's really too soon to discuss value until we have had the system in place for a couple of years. Upon completion I had difficulty getting promised documents. I finally succeeded in getting a link where I could printout a copy.

4 years ago

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Pete R

Great experiance with sales person. Kept us informed of what was going to happen. Showed up on time and did entire installation in 1 day. Have not had any problems with solar in over a year,

4 years ago

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