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Sunnova

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9.7

Overall Score

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Ron Fink Suffolk, VA

The technicians were very considerate and thorough.

1 year ago

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Reply from Sunnova

Thank you for your note, Ron Fink. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! ~AG

May. 17th, 2023

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Mary Ann Fletcher

Very good experience with Sunnova - both customer service rep & technician.

1 year ago Edited March 22, 2024

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Reply from Sunnova

Hello Mary Ann Fletcher, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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cycleflh Brooklyn, NY

The service was great but, there's always opportunity for improvement.

1 year ago

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Reply from Sunnova

Hi cycleflh! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 12th, 2023

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Sandy Chan South Weymouth, MA

Great experience, company get things done quick

1 year ago

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Reply from Sunnova

Hello Sandy Chan we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

May. 11th, 2023

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Mike Lozano Las Vegas, NV

Technicians were very courteous and knowledgeable.

1 year ago

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Reply from Sunnova

Hi Mike Lozano! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 11th, 2023

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Eleanor New York, NY

The people that came were very knowledgeable and friendly

1 year ago

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Reply from Sunnova

Hello Eleanor, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ~AG

May. 11th, 2023

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Jerry Toth Elyria, OH

They were very nice and did the job they were here to do

1 year ago

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Reply from Sunnova

Thank you, Jerry Toth! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *CP

May. 8th, 2023

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LeRoy Marriott

Very happy with everything about sunnova and the process

1 year ago

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Reply from Sunnova

Hi Leroy Marriot! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 5th, 2023

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jay jacome Charlestown, RI

WOW!! Glen was the best, he kept you updated on everything Thank You Jay

1 year ago

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Reply from Sunnova

Hi jay jacome! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 5th, 2023

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Frank Ducharme West Hartford, CT

Workmen did a wonderful job. Fast and efficient.

1 year ago

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Reply from Sunnova

Hello Frank Ducharme, we're excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *DM*

May. 3rd, 2023

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Saji Philip Richmond, TX

Wonder customer experience from the company

1 year ago

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Reply from Sunnova

Hi Saji Philip! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 2nd, 2023

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Chris Allen Troy, OH

Performed an upgrade for my solar panel.

1 year ago

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Reply from Sunnova

Hi Chris Allen! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 2nd, 2023

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Dayeen Reza Seymour, CT

this company is good and amazing knowlegde

1 year ago

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Reply from Sunnova

Hi Dayeen Reza! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 1st, 2023

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Patrickk Dockery Chester, VA

Great customer service! Very professional

1 year ago

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Reply from Sunnova

Hello Patrickk Dockery, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 1st, 2023

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Christopher A. Chisek Coloma, MI

Quality of service, prompt service and on time.

1 year ago

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Reply from Sunnova

Thank you, Chistopher A. Chisek! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 1st, 2023

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Rafael Medina Houston, TX

Seems pretty good but takes time to set up appointment that works for the customer.

1 year ago

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Reply from Sunnova

Hello Rafael Medina, thank you for reaching out and bringing this to our attention. We are sorry to hear about your experience. If you have any questions or needs assistance please feel free to contact us at [email protected]. *CP*

Apr. 27th, 2023

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Peggy C Boggs Cloverdale, IN

They were friendly and able to answer our questions.

1 year ago

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Reply from Sunnova

Hello Peggy C Boggs, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP*

Apr. 27th, 2023

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Mike Schneider Flower Mound, TX

Did a great job. Very professional. No problems.

1 year ago

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Reply from Sunnova

Hello Mike Schneider, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP*

Apr. 27th, 2023

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Donald G PREITE Rumford, RI

I liked how I was treated by everyone I dealt with.

1 year ago

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Reply from Sunnova

Hi Donald G PREITE ! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Apr. 26th, 2023

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Michael Lennon Williamsburg, VA

It took to long get appointment. Tech 's performance was great.

1 year ago

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Reply from Sunnova

Hi Michael Lennon! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Apr. 21st, 2023

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Kenneth L. Lynn Lock Haven, PA

They were very good in caring for my needs.

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Kenneth L. Lynn! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DM*

Apr. 20th, 2023

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Deborah Rodriguez

Affordable loan product, convenient auto debit

1 year ago

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Reply from Sunnova

Hi Deborah Rodriguez! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DM*

Apr. 20th, 2023

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James Gentile

Customer service and technicians are very professional

1 year ago Edited March 25, 2024

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Reply from Sunnova

Hi James Gentile! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Apr. 10th, 2023

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Jay Ha West Islip, NY

The best service.!!! And very convenient to use system app.

1 year ago

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Reply from Sunnova

Thank you, Jay Ha! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *PL*

Apr. 5th, 2023

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Alejandro Torres

I like that I'm saving money every month

1 year ago

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Reply from Sunnova

Hi Alejandro Torres! We appreciate your feedback. Thank you for being part of the Sunnova Family! RM

Apr. 5th, 2023

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Liz Childs Candler, NC

They didn't fix the problem . The batteries have to be replaced and good leap was supposed to have told yall that

1 year ago

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Reply from Sunnova

Hello Liz Childs, thank you for bringing this to our attention. Can you please send us a to [email protected] with your system ID and a phone number where we can reach you? We'll look into this right away. Thank you. *NR*

Apr. 4th, 2023

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Lor Rub Philadelphia, PA

The installation went very smoothly. The crew was very good.

1 year ago

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Reply from Sunnova

Hi Lor
! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JS*

Mar. 30th, 2023

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Damian Forrester Billings, MT

Amazing staff, Account Rep and Installers

1 year ago

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Reply from Sunnova

Hello Damian, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *JS*

Mar. 30th, 2023

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Gale Brunson Phoenix, AZ

The system is not woking the way I was told it would. And I can't get anyone out here to look at it.

1 year ago

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Reply from Sunnova

Hello Gale Brunson, we are sorry to hear you have been having issues with your solar system.
Can you send an email to [email protected] with your system ID and a phone number where we can reach you at? *NR*

Mar. 29th, 2023

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Richard Las Vegas, NV

Ease of communication when question or issues arise.

1 year ago

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Reply from Sunnova

Hi Richard! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Mar. 28th, 2023

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Jerry Pennabaker Chambersburg, PA

Saves me money . And Convenient Works even on cloudy days

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Jerry Pennabaker! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! * ~AG

Mar. 24th, 2023

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Luis Santana

Customer service, very good and respectful.

1 year ago Edited April 2, 2024

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Reply from Sunnova

Hello Luis! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Apr. 3rd, 2024

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James shabelski sr

The installation crew was fantastic and very efficient.

1 year ago

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Reply from Sunnova

Hello, James Shabelski Sr. We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

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Willis White Plains, NY

There are on time service and professionalism

1 year ago

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Reply from Sunnova

Hi Willis! We appreciate your feedback. Thank you for being part of the Sunnova Family! *MJ*

Mar. 16th, 2023

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Roxanne Feeney New York, NY

Representative very informative and answered all questions!

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Roxanne Feeney! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *CJ*

Mar. 13th, 2023

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Miriam Rodriguez

Every step taken was well done. I have no negative comments

1 year ago Edited March 13, 2023

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Reply from Sunnova

Hi Miriam Rodriguez! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CJ*

Mar. 13th, 2023

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Katharine Mahoney Twing Pittsfield, MA

Good communication. Friendly and helpful.

1 year ago

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Reply from Sunnova

Hi Katharine Twing! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CJ*

Mar. 13th, 2023

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Roberto Figueroa

Great service on Every step of the process.

1 year ago Edited March 9, 2023

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Reply from Sunnova

Hi Roberto Figeroa! We appreciate your feedback. Thank you for being part of the Sunnova Family! *MJ*

Mar. 9th, 2023

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george pasiakos Coventry, CT

Super simple to get approved and a incredibly low rate.

1 year ago

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Reply from Sunnova

Hi George Pasiakos, We appreciate your feedback. Thank you for being part of the Sunnova Family! *CJ*

Mar. 8th, 2023

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karlospluck

Easy process. Great team helping me along the way

1 year ago

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Reply from Sunnova

Hello Karlos Pluck, We are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 9th, 2023

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Sante Isopo Manchester, CT

I never had a problem with my solar panels!

1 year ago Edited March 4, 2024

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Reply from Sunnova

Thank you, Sante Isopo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ^SG

Mar. 6th, 2023

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Bonnie Bott

Finally got turned on. Thank you sunnova

1 year ago

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Reply from Sunnova

Hello Bonnie Bott, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Mar. 4th, 2023

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Rena Deleon San Francisco, CA

Communication and follow through was great.

1 year ago

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Reply from Sunnova

Hello Rena Deleon, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Mar. 4th, 2023

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Lerivera

Installation was perfect, no issues so far with equipment

1 year ago

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Reply from Sunnova

Thank you, Lerivera! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! HV

Feb. 27th, 2023

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Carlos Perez

The system si great. It's efficient and recomended

1 year ago Edited December 13, 2023

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Reply from Sunnova

Hello Carlos Perez, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Dec. 16th, 2023

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XGB Productions

Fast installation, clean and organized work!

1 year ago

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Reply from Sunnova

Thank you, XGB Productions
! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! HV

Feb. 27th, 2023

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Matt Providence, RI

Was pleased with the prompt service in a timely manner

1 year ago

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Reply from Sunnova

Hello Matt, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 25th, 2023

star star star star star

Ronnie Jeffrey Killeen, TX

Very affordable better than what I expected.

1 year ago Edited June 7, 2023

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Reply from Sunnova

Hello Ronnie Jeffrey, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 21st, 2023

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star star star star star

Chica Boricua

Excellent company excellent customer service

1 year ago Edited February 21, 2023

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Reply from Sunnova

Hello Chica Boricua, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *EO*

Feb. 21st, 2023

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star star star star star

Dwayne Reevey Keansburg, NJ

Very fast process. Communication was great

1 year ago

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Reply from Sunnova

Hello Dwayne Reevey, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 21st, 2023