Name: Sunnova
Rating: 4.7

star star star star star

Nancy Alvarado Springfield, MA

All the people have been great and a lot of patience and very polite

1 year ago

Reply from Sunnova

Thank you for the kind words, Nancy. Welcome to the Sunnova family!^JD

May. 25th, 2022

star star star star star

Rod Houston, TX

Easy to talk to, they explained everything where you can understand 💯

2 years ago

Reply from Sunnova

Thank you for the kind words, Rod. Welcome to the Sunnova family!^JD

May. 19th, 2022

star star star star star

Marcia Cox Fords, NJ

Excellent service from representatives. The service provided is superb.

2 years ago

Reply from Sunnova

Thank you for the kind words, Marcia. Welcome to the Sunnova family! ^JD

May. 18th, 2022

star star star star star

Tricia Bulmer Upland, CA

So far so good. We haven’t seen an Edison bill yet though.

2 years ago

Reply from Sunnova

Thank you for the kind words, Tricia. Welcome to the Sunnova family! ^JD

May. 6th, 2022

star star star star star

James Peterson Manchester, CT

The company was very informative in installation went as planned

2 years ago

Reply from Sunnova

Thank you for the kind words, James. Welcome to the Sunnova family! ^JD

May. 6th, 2022

star star star star star

David corporan Warwick, RI

These guys were professional and quick. This process was harmless and worth it

3 years ago

Reply from Sunnova

Hello David Corporan! We work hard to make sure you understand every step of the process. Thank you for helping us convert more homes into energy-saving powerhouses. Welcome to our Sunnova Family!^IS

Sep. 1st, 2020

star star star star star

James Mcelrath Halifax, PA

Everything works well, no problems at all with the system! Great company!

3 years ago Edited September 12, 2023

Reply from Sunnova

Mr. Mcelrath, thank you for the kind words. We are excited that you're happy with your new solar system!^JD

Jul. 29th, 2020

star star star star star

Lori Martocchio Winsted, CT

Very professional, true to what they told us. Great group of guys!!!

3 years ago

Reply from Sunnova

Good morning Lori, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jul. 14th, 2020

star star star star star

Syeda Valley Stream, NY

Excellent service and saving a lot on our electricity bill 😀

3 years ago

Reply from Sunnova

Thank you for the note, Syeda. Welcome to the Sunnova family!^JD

Jun. 29th, 2020

star star star star star

Juan Acevedo Cranston, RI

I'm going to pay less money guarantee always going to pay the same

3 years ago Edited September 14, 2021

Reply from Sunnova

Thank you for the note, Mr. Acevedo. Welcome to the Sunnova Family!^JD

Jun. 4th, 2020

star star star_border star_border star_border

Gloria Louise Broussard Houston, TX

I like the savings . I don't like the way I have been treated regarding my contract. I have been put aside, like it doesn't matter.

3 years ago

Reply from Sunnova

Hello Mrs. Broussard, we are here to help. One of our agents will contact you soon to help get this issue resolved. Thank you. ^JD

Jun. 1st, 2020

star star_border star_border star_border star_border

HAWK Las Vegas, NV

Terrible company!!! Customer service is a nightmare! They do not do what they promise or follow through, and employees are changing over all of the time.

3 years ago Edited September 14, 2021

Reply from Sunnova

Hello Hawk, thanks for bringing this to our attention. Can you please send us a private message with your System ID and a phone number where we can reach you? We'll look into this right away. Thank you. ^JD

May. 26th, 2020

star star star star star

Carolina Read Malden, MA

Great customer service. A ++++++ Will recommend it to anyone!.

4 years ago

Reply from Sunnova

Thank you for the note, Carolina. Welcome to the Sunnova Family!^JD

May. 19th, 2020

star star star star star

Daniel Paul Redding, CT

We had a solar system installed and everything went smooth from start to finish

4 years ago

Reply from Sunnova

Hello Daniel Paul! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to the Sunnova family!^OA

Apr. 25th, 2020

star star star star_border star_border

Andrew and Cheryl Danbury, CT

Very hard to reach someone to answer questions. I got more information from the installers than anyone else.

4 years ago

Reply from Sunnova

Hello Andrew and Cheryl, thanks for bringing this to our attention. Can you please send us a private message with your system ID and phone number where we can reach you? We'll look into this right away. Thank you ^JD

Apr. 14th, 2020

star star star star star

Anthony phillip Woodbine, NJ

Great company to do business with and very dedicated workers

4 years ago

Reply from Sunnova

Hello Anthony phillip , Thank you for your kinds words and 5-star feedback. Welcome to the Sunnova family!. ^OA

Apr. 7th, 2020

star star star star star

Terry Walker Red Lion, PA

They work very hard with you to come up with the best individualized plan

4 years ago

Reply from Sunnova

Good morning Terry, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Feb. 4th, 2020

star star star star star

Victoria L Carter Parkville, MD

Sunova was very knowledgeable and friendly. They did superior work.

4 years ago

Reply from Sunnova

Good Afternoon Victoria, Thank you for your feedback and Welcome to the Sunnova Family!. ^MP

Jan. 14th, 2020

star star star star star

Lil rastaman Haines City, FL

Well explained services, professional, and great customer services

4 years ago

Reply from Sunnova

Thank You Lil rastaman! We are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.^MO

Sep. 20th, 2019

star star star star star

Javier Gutierrez Fisherville, MA

All was perfect and one time as they said. Faster than I expected.

4 years ago

Reply from Sunnova

Hello Javier, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.^MO

Aug. 26th, 2019

star star star star star

Alfredo T DaCosta Cumberland, RI

Staff always very professional in answering any questions that I may have.

4 years ago

Reply from Sunnova

Good Morning Alfredo, Thank you for your feedback and Welcome to The Sunnova Family!. ^MP

Aug. 12th, 2019

star star star star star

Daniel El Paso, TX

Great service, my questions were answered promptly and clearly.

4 years ago

Reply from Sunnova

Hello Daniel, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Welcome to the Sunnova Family!^MO

Jul. 23rd, 2019

star star star star star

Geri Mahaffey Lemoore, CA

Very helpful, timely, explained program well. Thank you so very much...

4 years ago

Reply from Sunnova

Hello Geri, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Welcome to the Sunnova Family!^MO

Jul. 23rd, 2019

star star star star star

Kathy

Easy to work with and our electric Bill's are exactly as they stated

4 years ago Edited January 10, 2024

Reply from Sunnova

Hello Kathy, we are glad your happy with the system and savings. Welcome to the SUnnova family!**MV

May. 25th, 2021

star star star star star

Dj Jose

Is a great company to deal with easy to make a deal go SUNNOVA

4 years ago

Reply from Sunnova

Good Afternoon Dj Jose, Thank you for your positive feedback and Welcome to the Sunnova Family! . ^MP

Jul. 3rd, 2019

star star_border star_border star_border star_border

Guillermo Ramirez Riverside, CA

Ive had a few leaks after the panels were put on. I called sunnova and they refuse to help me out even when the leaks are right under my pabels. .....

4 years ago

Reply from Sunnova

Hello Guillermo Ramirez, we are here to help. Can you please send us a private message with your system ID and a phone number where we can reach you? We'll look into this right away. Thank You. ^OA

Jun. 27th, 2019

star star star star star

alba e acuna

happy that everything came as expected miss kim is very helpful

4 years ago

Reply from Sunnova

Good morning Alba, Thank you for your positive feedback and Welcome to the Sunnova Family!. ^MP

Jun. 21st, 2019

star star star star star

Sandy G Enfield, CT

Pleasant experience. Hold time was minimal. Questions answered quickly.

4 years ago

Reply from Sunnova

Hello Sandy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.^MO

Jun. 12th, 2019

star star star star star

Sebastian New Bedford, MA

they keep you informed step by step thru out the complete job

5 years ago

Reply from Sunnova

Hello Sebastian, we appreciate your positive feedback. Welcome to the Sunnova Family!

Oct. 27th, 2018

star star star star star

Noel M. Baitlon

Your staffs are so professionals any asked info. Well answered and informative

5 years ago

Reply from Sunnova

Thank You Noel! we appreciate your positive feedback!

Oct. 25th, 2018

star star star star star

Erin MacDonnell North Haven, CT

The staff was professional and kept me up to date with emails.

5 years ago

Reply from Sunnova

Hello Erin,, we are excited to welcome you to the Sunnova family! We are so happy to hear your experience reflected what we strive for. We appreciate your positive feedback.

Aug. 31st, 2018

star star star star star

Brendan Haugh The Bronx, NY

Everything going great install went smoothly and roof install went smooth

5 years ago

Reply from Sunnova

Hello Brendan, we are excited to welcome you to the Sunnova. family We are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. KM

Aug. 25th, 2018

star star_border star_border star_border star_border

hedy Li PLLC Phoenix, AZ

They taking forever to remove it since we bought a foreclosure house. I just keep calling them,never give me a time frame when will be remove it. thanks

6 years ago

star star star star star

John Stracensky San Francisco, CA

Excellent experience and I was totally impressed with their work.

7 years ago

star star star star star

Tom White San Francisco, CA

Excellent customer service and professional installation process.

8 years ago

star star star star star

Danny Nieves

Excellent service. Very satisfied with your customer service

11 months ago

Reply from Sunnova

Hello Danny Nieves, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP

Jun. 12th, 2023

star star star star star

Juan Berrios

I like the solar system and the energy security the system give to my home.

11 months ago

Reply from Sunnova

Hi Juan Berrios! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

star star star star star

Thomas Heaton Newington, CT

So far, very satisfied with professionalism, service, timeliness, etc.

11 months ago

Reply from Sunnova

Hi Thomas. We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

star star star star star

shaun jones

Sunnova so far has been pretty quick considering just came out of a pandemic

11 months ago

Reply from Sunnova

Thank you for your message, Shaun Jones. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *JA*

Jun. 13th, 2023

star star star star star

Juan Rafael Bigas Doylestown, PA

The solar system and tesla battery that I have meet all my expectation

11 months ago

Reply from Sunnova

Hi Juan! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

star star star star star

Stephen Goodrum Romulus, MI

I like the professionalism of the company and its representatives.

11 months ago

Reply from Sunnova

Thank you, Stephen Goodrum! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LG*

Jun. 8th, 2023

star star star star star

matt tropp Lebanon, PA

Overall a great experience. Very friendly service, and enjoying saving money

11 months ago

Reply from Sunnova

Hi Matt! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 7th, 2023

star star star star star_border

Sanford Posnick

Good experience so far . We are looking forward to our new panels this week. Chris has been great.!

11 months ago

Reply from Sunnova

Hi Sanford! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 5th, 2023

star star star star star

Harold Harris Washington, DC

Great company and keeps you informed on the process of your system

11 months ago

Reply from Sunnova

Thank you for sharing your positive feedback, Harold! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DG*

Jun. 1st, 2023

star star star star star

Elizardo Velez (Lixard) Dulles, VA

Professionalism of your employees and technology of your products

11 months ago

Reply from Sunnova

Thank you, Elizardo Velez! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 26th, 2023

star star star star star

Victor V Parker, CO

Thank you for a great product and excellent customer service!

11 months ago

Reply from Sunnova

Hi Victor! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

star star star star star

Carlos Malave

The installation crew was extremely professional and very helpful

11 months ago Edited March 21, 2024

Reply from Sunnova

Hi Carlos Malave! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

star star star star star

Gerardo Muro Perris, CA

It was pretty easy experience honesty you wont regret getting solar panels.

11 months ago

Reply from Sunnova

Hello Gerardo Muro, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Lisy Ojeda

I like that whenever I call them for service they respond inmediatly.

11 months ago Edited March 21, 2024

Reply from Sunnova

Thank you, Lisy Ojeda! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

star star star star star

JORGE ESPINOSA Philadelphia, PA

Is an exellent company, the treatment of the employees is great

11 months ago

Reply from Sunnova

Jorge Espinosa, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! Please provide us with your system ID or case number to better assist you with the status of your service appointment. *PL*

May. 25th, 2023