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9.7

Overall Score

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Raymond Aponte

There are no more to said The company is responsible and puntual I am happy tobe part of the family of SUNNOVA

11 months ago Edited May 26, 2023

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Reply from Sunnova

Hello Raymond Aponte, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 26th, 2023

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Jonathan Coley Las Vegas, NV

Excellent service and I really like the fact that our energy bill has been significantly reduced by having solar.

11 months ago

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Reply from Sunnova

Hi Jonathan Coley! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Wally Glassmoyer

Sunnova is a great company to deal with. PJ who was my sales rep answered all my questions in a timely manner.

11 months ago

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Reply from Sunnova

Thank you, Wally Glassmoyer! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Langdon Tyrone Martin Victorville, CA

Sunova has been very helpful and efficient. Any time I spend interacting with this company is well purposed.

11 months ago

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Reply from Sunnova

Thank you for your message, Langdon. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *DG

May. 25th, 2023

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Cara Tuley Ashburn, VA

Sunnova is a wonderful company to cooperate with and use solar panels to reduce your footprint on Earth.

11 months ago Edited June 12, 2023

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Reply from Sunnova

Thank you, Cara Tuley! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Donna Wheeler Bakersfield, CA

Very happy with our service so far. Salesman Bryan is totally awesome. He explained everything in complete detail.

11 months ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Donna! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DG*

May. 25th, 2023

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Gerald Bove Lehighton, PA

I liked everything about my experience. From the salesman who came to my house, to the financing to the installation.

11 months ago

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Reply from Sunnova

Hi Gerald Bove! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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José David Rodríguez Baton Rouge, LA

Excellent service, your Solar and Storage System improved the quality of life of my family, very grateful.

11 months ago

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Reply from Sunnova

Hello José Rodríguez, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Mike Torres

All around extremely professional. Good quality products and state of the art installation. So far, no complaint.

11 months ago

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Reply from Sunnova

Hello Mike Torres, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Raul Malpica

It is tremendous company, the best in the field of solar energy, the best equipment and customer service

11 months ago

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Reply from Sunnova

Hello Raul Malpica, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Amador LA

I'm very satisfied with the installation crew and manager with there work very clean and professional team

11 months ago Edited May 24, 2023

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Reply from Sunnova

Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Willie Lugo

I am very pleased with sunnova and the system works excellently. It's good to know that I can count on them.

11 months ago Edited May 25, 2023

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Reply from Sunnova

Hello Willie Lugo, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Tiffany Frey Kutztown, PA

Great customer service from sales to installation. Very happy with our installation, our panels, and our production!

11 months ago

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Reply from Sunnova

Hello Tiffany Frey, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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herbert petree

I like the pannels but it hard too find a company on Guam too take care of problems that may occur. But the pannels due save us money each month. Thank you.

11 months ago

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Reply from Sunnova

Hi, Herbert Petree! We appreciate your feedback. Thank you for being part of the Sunnova family! *PL*

May. 25th, 2023

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Antonio melendez

The equipment is of very good quality and very functional and convenient. The technicians only took 2 days to do all the work.

11 months ago Edited May 30, 2023

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Reply from Sunnova

Hi Antonio! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 31st, 2023

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Kennys Ayala Manchester, NH

I like the system , but need to be thinking on a gauge to now % of baterie power when not internet at all.

11 months ago

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Reply from Sunnova

Hi, Kennys Ayala! We appreciate your feedback. Thank you for being part of the Sunnova family! *PL*

May. 25th, 2023

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Edwin Hernandez LA

Excelent service. Im happy with my solar sistem it fits my needs just how the oral orientation that was given to me.

11 months ago

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Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 25th, 2023

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Raquel Rivera Román

Excellent service I have no complaints I recommend them 100% they always keep me informed of everything.

11 months ago Edited May 25, 2023

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Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 25th, 2023

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Alexia Llavona

Very satisfied with the equipment, service of it. Excellent Customer Service. Problem solving is faster than expected.

11 months ago

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Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 25th, 2023

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Guaribo ER

I have 5 years with the solar system with no situations, no damages, and still love it. Wish to back in time to ask for two batteries instead of one.

11 months ago

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Reply from Sunnova

Hello Guaribo ER, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 26th, 2023

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Feim Coma Orange, CT

I am very happy that I got my solar panels installed and I’m going to refer to others to get the solar.

11 months ago

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Reply from Sunnova

Hello Feim, we are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. *GG*

May. 25th, 2023

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Gene Pittack Easton, PA

All good, Renu was great on the install and excellent and efficient system topped off with an excellent power supplier!

11 months ago

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Reply from Sunnova

Hello Gene, We are excited to welcome you to the Sunnova family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. *GG*

May. 25th, 2023

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armando pallares Tustin, CA

So far the system is working good I would appreciate if they come one’s a year to clean it up just to avoid any problems with it

11 months ago

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Reply from Sunnova

Hello Armando Pallares! Thank you for bringing this to our attention. Can you please send an email to [email protected] with your system ID and a phone number where we can reach you? Thank you again. *DM*

May. 25th, 2023

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Earl Hayes

The solar panel installation was great. The service is awesome. My wife and I are happy that we chose Sunnova.

11 months ago

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Reply from Sunnova

Thank you for sharing your expereince, we're honored that both you and your wife are happy with our company. Should an issue ever arrise, please do contact us at 866.786.6682 or email us at [email protected]. *DM*

May. 25th, 2023

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Terri Ketchum Lodi, CA

Highly recommend this company low stress to purchase and very informative. We are extremely happy with our purchase.

11 months ago

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Reply from Sunnova

Thank you, Terri Ketchum! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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cheri cubero Whittier, CA

Easy to understand good quality company. Definitely have a wonderful sales team that know the product, Tyler M.

11 months ago

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Reply from Sunnova

Hello cheri cubero, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

May. 25th, 2023

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Eddie Lopez Riverside, CA

I would highly recommend sonnova solar Best in class customer service as well as service in general

11 months ago

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Reply from Sunnova

Thank you, Eddie! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *MG*

May. 25th, 2023

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Rocky Arnold San Carlos, CA

Wonderful people and service. Always kept their promises and the products gave functioned excellently.

11 months ago

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Reply from Sunnova

Hello Rocky Arnold, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

May. 25th, 2023

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Kevin Behm Warwick, RI

Very friendly and informative people working for company. Can't wait to save money with solar from Sunnova.

11 months ago Edited May 24, 2023

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Reply from Sunnova

Hello Kevin Mehm, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

May. 25th, 2023

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Jon Marshall

Installed system in 2022. Fixed electric bill and huge tax breaks. System out performing expected levels.

11 months ago Edited March 21, 2024

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Reply from Sunnova

Hi Jon Marshall! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

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John Kosciw Windsor Locks, CT

Great people to deal with, once our panels were on getting that 0 dollar bill from eversource felt so good

11 months ago

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Reply from Sunnova

Hi John Kosciw! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

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NICK KING Blue Ridge, VA

Called me in advance and set up a time, worked with me to make that work, and showed up on schedule.

11 months ago

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Reply from Sunnova

Hello Nick King, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 22nd, 2023

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Kenneth Bluefield, WV

Very knowledgeable and courteous technicians. Answered all my questions without hesitation. Excellent crew.

11 months ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Kenneth! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

May. 19th, 2023

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George Sanders Gardena, CA

The repair was handled promptly, efficiently, and with a very friendly attitude. I would certainly recommend them.

11 months ago

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Reply from Sunnova

Thank you for sharing your positive feedback, George Sanders! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

May. 19th, 2023

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Chris Waters Elloree, SC

My repair was simple and easy. The technician even ran a new internet cable for me. Very friendly guy.

11 months ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Chris Waters! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DM*

May. 17th, 2023

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James Missad Wayland, MI

Sunnova came out to replace parts on recall. They were on time, very knowlegble, and replaced the parts.

11 months ago

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Reply from Sunnova

Hello James Missad, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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Mark Clack

I liked that after the installation, Sunnova sent a contractor over to repair and paint my walls impacted by the installation of new meters.

3 months ago

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Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Feb. 6th, 2024

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Kim Roden

Everyone associated with Sunnova has been very professional. I am very satisfied with Sunnova service.

6 months ago Edited March 21, 2024

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Reply from Sunnova

Hello Kim Roden, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 3rd, 2023

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Rolf E Maurer IL

SUNNOVA HAS PERFORMED EXTREMELY WELL THROUGHOUT THE INSTALLATION AND OPERATIONOF OUR HOME/OFFICE SOLAR SYSTEM.

7 months ago

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Reply from Sunnova

Thank you, Rolf! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Brian West Springfield, MA

Everyone from the beginning to the end was very professional and pleasant. They did a great job with the installation

7 months ago

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Reply from Sunnova

Thank you, Brian! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Aureo Alvarez

First Experience with Windmar/Sunnova and it fulfill all my expectations. Congratulation for a well done job.

7 months ago

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Reply from Sunnova

Thank you, Aureo Alvarez ! For 5 stars ,We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 19th, 2023

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Cathy Espinoza Rancho Cucamonga, CA

Jose was very informative and always very truthful about what to expect and never tried to push anything on us.

7 months ago

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Reply from Sunnova

Thank you for taking the time to write us a kind review. Glad to hear that Jose delivered a five-star service and answered all your questions. Enjoy your new solar system!

Sep. 14th, 2023

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Cody Neuffer Nashville, TN

Had them for warranty repair. I could never get a firm answer of when they would be at my location and then they just showed up randomly one day. The techs on site did a good job but the communication was lackluster to say the least

1 year ago

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Reply from Sunnova

Hi Cody Neuffer! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 5th, 2023

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Suzane Willis Rockford, MI

They set a appointment time and day and came out and upgraded the snaps on the solar. Very grateful. Solar is working great

1 year ago

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Reply from Sunnova

Hello Suzane Willis, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 5th, 2023

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John draves Chicago, IL

They took a while to get here but they were very helpful and professional! Great guys and very instructive and got my system up and running!!

1 year ago

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Reply from Sunnova

Hi John draves! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 5th, 2023

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Dante Brunelli Woodbury Heights, NJ

Sunova so far has been great to me.i save alotta money I never had an issues and am happy with the company thank you sunova. Dante brunelli

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Dante brunelli! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

May. 2nd, 2023

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Carone Maxwell Philadelphia, PA

I have had a great experience with Sunnova. I recommend them to anyone looking for Solar. They are affordable , honest and professional

1 year ago

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Reply from Sunnova

Thank you, Carone Maxwell! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 2nd, 2023

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Kandi Schlemmer Glen Allen, VA

Sunnova techs were very professional and efficient. Their customer service however was rude, avoided direct yes or no questions, and refused to provide basic information on my warranty claim. Had to contact the manufacturer and have them reach out to Sunnova in order to get the work scheduled and completed.

1 year ago

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Reply from Sunnova

Hi Kandi Schlemmer! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 1st, 2023

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Luis Bonnin

Sunnova is there always for you and they will take care if anything goes wrong with your system and they answer the phone with good customer care

1 year ago Edited September 27, 2023

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Reply from Sunnova

Thank you, Luis Bonnin! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Apr. 28th, 2023

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Priscilla Prew Middletown, RI

Honest company. What was proposed to me, was exactly as they stated. Always keeps in touch. Not sure how the State rebate or credit though.

1 year ago

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Reply from Sunnova

Thank you for your message, Priscella. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *IE*

Apr. 25th, 2023