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Luis Castillo

You guys are great hope stay like that because it will great if is the same always

3 months ago

Reply from Sunnova

Hello Luis. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 5th, 2024

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Tim Peters

Great solar Panel company. Fast service and reliable product. Definitely recommend.

3 months ago

Reply from Sunnova

Hello Tim! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 5th, 2024

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Angel Rivera Jimenez

3 months ago

Reply from Sunnova

Thank you, Angel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 6th, 2024

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laura duran

Nice and affordable . Until now we haven’t had any problems so far so good🙌

3 months ago

Reply from Sunnova

Hello Laura! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 6th, 2024

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Kim Marietta

This system is beyond reliable & mostly quiet! I feel so secure with the generator! Thank you! ;)

3 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Raghava N Sriramaneni

Easy way to get the customer service team and response was quick and straightforward

3 months ago

Reply from Sunnova

Hello Raghava. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Maureen Perea

Great company to work with from start to finish. Reliable, dependable and friendly.

3 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Hong Chen

We love the system, it saves money on electricity, and it's rewarding to see solar power.。

3 months ago

Reply from Sunnova

Hello Hong. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 18th, 2024

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A P

Very professional they know solar and they clean up after themselves great job

3 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Andres Rosario

Awesome Company! Absolutely the best. Great response and quickly in term of service.

3 months ago

Reply from Sunnova

Hello Andres. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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MICHAEL GARCIA

The companies reputation is great m they are trustworthy and very willing to help.

3 months ago

Reply from Sunnova

Hello Michael. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Richard Walker

I have one problem with yours company. I need a copy of my contract, your email have problem with me

3 months ago

Reply from Sunnova

Hello Richard Thank you for reaching out! Please contact us via phone at (866)786-6682 or via email at customer service@sunnova.com to request for the document requested. We look forward to helping you!

Jun. 14th, 2024

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Dana Haywood

Sales is very honest and professional. Install was performed in a timely manner

3 months ago

Reply from Sunnova

Hello Dana! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jun. 14th, 2024

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Jennifer Maya (Muscoy ES)

Love sunnova! We have had a great overall experience with them. Thanks for the service!

3 months ago

Reply from Sunnova

Greetings Jennifer. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Aurora

Every thing is great except for the time I had to wait for the solar panels to be activated

3 months ago

Reply from Sunnova

Hello Aurora. Thank you for your positive review! We're here to support you every step of the way!

Jun. 6th, 2024

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Lynn Niewohner

I have reverted many friends and family to Sunnova because they are so easy to deal with!

3 months ago

Reply from Sunnova

Hello Lynn. Thank you for your support! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey!

Jun. 14th, 2024

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Satisfied Customers

Quality product, quick and careful installation, lowered my electric bill by about $100/month

3 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

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Ben

Very Professional and fast results . Staff was great to work with to get my project result.

3 months ago

Reply from Sunnova

Hello Ben! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 11th, 2024

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david rowley

Excellent with the exception of contract errors and having to sign docs several times

3 months ago

Reply from Sunnova

Hello David. Thank you for your feedback! We're here to support you every step of the way!

Jun. 14th, 2024

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Evelyn Poquez

Sunnova is a trusted company to deal with. Very happy with the product and service!

3 months ago

Reply from Sunnova

Greetings Evelyn. Thank you for the 5-star rating regarding our service and products. We are pleased to have you as part of our Sunnova family!

Jun. 17th, 2024

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Vanessa Rose

They were a dream come true. Easy and efficient. Affordable. I couldn't , not do it.

3 months ago

Reply from Sunnova

Greetings Vanessa. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Joseph West

They have a great product. A little pushy on add-on sales but overall I like them.

3 months ago

Reply from Sunnova

Hello Joseph! Thank you for your feedback. We're here to support you every step of the way. Thank you for choosing Sunnova!

Jun. 17th, 2024

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Luis Ortiz

Good service wish they would of sold me on citter guard, ask about it and get it

3 months ago

Reply from Sunnova

Thank you, Luis! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Alfredo Escobar

Very satisfied with my solar system, batteries and the savings I get with my electric bill

3 months ago

Reply from Sunnova

Hello Alfredo. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 26th, 2024

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Barbara Bailey

All of the workers were polite and were there when they was said they were going to be

3 months ago

Reply from Sunnova

Hello Barbara. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 25th, 2024

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Joe Keith Lockwood

The survey was comprehensive and was clearly biased to true history and not a marketing strategies.

3 months ago

Reply from Sunnova

Hello Joe. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 26th, 2024

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Kris Gordon

Everything went smooth, and all permits where taken care of without my involvement.

3 months ago

Reply from Sunnova

Hello Kris. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Ariana Jimenez

I like sunnova, Is very easy work in your web or app. Invoice is very easy to read and understand.

3 months ago

Reply from Sunnova

Hello Ariana. Thank you for your positive review! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Marilyn Lefevre

Everyone I have been in contact with has been very helpful, patient, efficient, friendly.

3 months ago

Reply from Sunnova

Hello Marilyn, thank you for your five-star review! Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jun. 6th, 2024

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Dana Nielsen

A great company to work with, very communicative and makes contracts that are easy to understand

3 months ago Edited June 5, 2024

Reply from Sunnova

Thank you for your message, Dana Nielsen. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jun. 6th, 2024

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BRUMMY

Early in our Sunnova relationship, but looking forward to a long one. Everything went very well

3 months ago

Reply from Sunnova

Hi Brummy! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Peter Turco

As long as the sun is shining, it offers a clean alternative to power generation.

3 months ago

Reply from Sunnova

Hello Peter! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

May. 30th, 2024

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Suzie Morris

Great sales team, easy coordination, very responsive to customer requests and questions.

3 months ago

Reply from Sunnova

Hello Suzie. Our goal is to provide world-class customer service, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. Congratulations on becoming part of the Sunnova Family!

May. 29th, 2024

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Gwenda Ann Monroe

The roofers did an excellent job on my roof I couldn't be more satisfied with the out come

3 months ago

Reply from Sunnova

Hello Gwenda. Thank you for the positive feedback. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

May. 30th, 2024

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Hugh Rooney Millville, NJ

I had my Sunnova system installed several years ago. I have never had any problems with the system. Installation was fast and professional. I have saved a lot of money on power bills during this time. I would highly recommend Sunnova to anyone. Specially new home owners. Don't get stuck paying high electricity bills right from the start of your home ownership.

1 year ago

Reply from Sunnova

Hi Hugh! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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KATARINA VIGIL DAVIS

I have been very impressed with Sunnova's professionalism in all levels. I have not had to worry for one minute .... no one second .... regarding the installation of the solar panels from the beginning. I have received updates and all the workers have been beyond professional. I began receiving updates from the time that I signed the papers accepting the solar program. Yes I am amazed.

1 year ago

Reply from Sunnova

Hello Katarina Vigil Davis, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *LG*

Jun. 6th, 2023

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Fred Teeter

Have had nothing but issues with the company...

1 day ago

Reply from Sunnova

Hello Fred. We appreciate your feedback. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. Please accept our apologies for any inconvenience you have had. We did try to reach you today but were unsuccessful. Should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

Sep. 18th, 2024

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Jiao Turnage

You did Great job. Very trust and professional company. I don't have to worry anything .

2 months ago

Reply from Sunnova

Hello Jiao, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

Jul. 10th, 2024

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Tammy Bitting

Saving money is a big deal and Sunnova followed through on their promise to lower my bill

2 months ago

Reply from Sunnova

Hello Tammy. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jul. 2nd, 2024

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Janet Deshields

Just received my solar hookup a few weeks ago. So far everything is going great. The hookup and staff were awesome.

4 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

May. 22nd, 2024

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Christopher Duplain

Salesman not clear on all the facts. Just wants to sell panels. Salesman should tell, prospective customers all of what the Solar is about and what can be done to make it enjoyable to see and use. Installers were fantastic. These comments are as of now, but ask me how I feel about the system when I’ve had it for six months

4 months ago

Reply from Sunnova

Hello Christopher, we genuinely appreciate your feedback, as it helps us identify areas where we can improve. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We hope to hear from you soon!

May. 15th, 2024

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Andrew Gableman

They are an up front and honest company answered any questions we had and they completed everything ahead of schedule

4 months ago

Reply from Sunnova

Hello Andrew Gableman, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback

Apr. 25th, 2024

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Keith Rapoza

The service was good until they left. The did not bolt my panels back down. It has been a week and my panels are still not bolted down. I have been lucky there has not been a big wind storm. I also still have the Milwaukee battery charger they left on my deck.

4 months ago

Reply from Sunnova

Hello Keith Rapoza, we are sorry to hear you have been having issues with your solar system. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at?

Apr. 25th, 2024

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Peter Candelora

Never showed up —- TWICE. DIDNT CALL AT ALL THE SECOND TIME. Called after I waited 3 1/2 hrs for them to show up the first time to let me know they were not coming. Then I had to wait for a reschedule which wasn’t even in the same week. Can’t recommend!

4 months ago

Reply from Sunnova

Hello Peter, we tried reaching you today, if you could please get back to any of our customer service lines with your general availability so an appointment may be rescheduled, 866-786-6682 or customerservice@sunnova.com. We apologize for any inconvenience. Thank you for your feedback.

Apr. 23rd, 2024

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Denitza Mendez Torres

Excellent Service specially when I need to move the power switch in my parent's home. Two thumbs up!

5 months ago

Reply from Sunnova

Hi Denitza. We appreciate the positive feedback. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.

Apr. 1st, 2024

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Erika Fox

Everything was smooth and comfortable through the whole process and years later I haven't had a single issue

5 months ago

Reply from Sunnova

Hello Erika Fox, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 25th, 2024

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rick w

The project mgr once he got the deposit and sale became aloof and never took the time to explain the system, Max H. If it was not for Jillian’s patients and dedication of her time is most appreciated. Max was like a used car salesman

5 months ago

Reply from Sunnova

We are so sorry to hear about your experience with one of our Sales Reps, Rick W. Here at Sunnova, we always strive to give the best customer service to anyone who is interested in our product. We would love the opportunity to make things right and speak to you further on this matter, so that we can hopefully turn this around for you, and also help keep this from happening again. Please feel free to send us a private message with your contact info at customerservice@sunnova.com Thanks!

Mar. 25th, 2024

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Garry Fraser

From start to finish everyone was professional and helpful. They communicated readily during every step of the process.

5 months ago

Reply from Sunnova

Thank you, Garry Fraser! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 25th, 2024

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Ken Curtin

Friendly and Transparent Process; the whole thing took less time then originally promised. Very Happy

5 months ago

Reply from Sunnova

Thank you, Ken Curtis! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 25th, 2024

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Junior Vargas

3 months ago Edited June 13, 2024

Reply from Sunnova

Hello, Junior. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Mar. 30th, 2024

Sunnova Reviews