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Erus Energy

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5.8

Overall Score

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LAST UPDATED: October 17th, 2023

Erus Energy was founded in 2004 and currently serves more than 15,000 residential solar customers across Arizona, Texas, and New Mexico. The solar energy company provides multiple financing options as well as additional home improvement services. Erus Energy offers solar financing, installation, and warranty coverage.

In 2018, the solar installation company was named a "Top 500 Solar Contractor" by Solar Power World magazine it is also NAPCEP-certified, indicating a high caliber of solar service and products. 

Keep reading our Erus Energy review to learn more about the pros and cons of choosing the solar provider or skip to the customer reviews.

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The Good

  • 30-Year Warranty with Solar Insure
  • Buy, Loan, Lease, or PPA
  • Solar Energy Storage
  • Maintenance and Repair

30-Year Warranty with Solar Insure

Erus Energy attaches a 30-year warranty to its solar installation projects, which is considered on the high end when compared to leading solar providers that offer 10 or 25 years. The warranty offered through Solar Insure is designed to protect the system from defects caused during the installation process.

Erus Energy promises to never sell a customer's solar panel system to another company.

Buy, Loan, Lease, or PPA

Erus Energy customers have multiple financing options available to them. Depending on the homeowner's energy needs and budget, Erus Energy's solar experts might recommend one or more of the following alternatives:

  • Cash Purchase — buy the system out of pocket, and receive a federal investment tax credit
  • Solar Loan — finance the solar system for zero money down, and still receive the federal tax credit
  • Solar Lease — "rent" the solar system for no money upfront at a monthly rate that's lower than your current electric bill
  • Solar PPA — only pay for the energy your system produces each month, at a fixed rate, for less than the monthly utility bill

The solar company offers free estimates using Google Project Sunroof for customers interested in comparing prices.

Solar Energy Storage

Homeowners can add Erus Energy's solar backup battery, which can harness excess solar power produced by the system and use it during the night or in the event of a power outage.

Erus Energy sources its solar batteries from Enphase, an industry leader in solar energy monitoring and conversion technology. Solar solutions from Enphase come with solar industry-leading 25-year equipment warranties, which means every Erus Energy solar energy system is protected against product defects for its entire lifetime.

Erus Energy offers the Encharge 10™ storage system, Encharge 3™ storage system, Enpower™ smart switch, and IQ™ combiner series. Erus Energy's battery solutions can easily integrate with any existing system.

Maintenance and Repair

The Erus Assurance plan is designed to provide ongoing maintenance and repair to customers' solar panel systems. Erus Energy promises to offer customer support even after installation. Below is a list of the services offered:

  • System Monitoring
  • Preventative Maintenance Visits
  • Remote Troubleshooting with Customer Service
  • New Roof Removal and Installation
  • System Upgrades
  • And More
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The Bad

  • Limited Availability
  • Mixed Customer Service Reviews 

Limited Availability

Erus Energy is only available in three states (New Mexico, Arizona, and Texas). Promoting verified Erus Energy reviews can be an effective way for the company to stand apart from the competition.

Mixed Customer Service Reviews

While there are a number of glowing reviews about Erus Energy's communication with customers, some reviews indicate communication gaps. However, the company has responded to these reviews and reached out to unhappy customers, signaling a commitment to customer care in any circumstance. 

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The Bottom Line

Erus Energy installs quality solar energy systems and provides customers with a variety of financing options to help them invest in clean, renewable energy while also saving on their utility bills. The company's limited availability may set the company at a disadvantage to competing national solar providers, but customers from Phoenix to Austin are encouraged to obtain a quote from Erus Energy.

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Star Rating

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3.3

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107 Reviews

Review Breakdown

5 grade

47%

4 grade

7%

3 grade

3%

2 grade

8%

1 grade

35%

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Verified Customer

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Review Source

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Maria A. Estrada

The company RCM GLOBAL that they hired to get me to sign on to going solar were not honest with their offers they said I would receive if I agreed to accept Erus Energy Solar System. They promised I would receive energy saving light bulbs for each fixture in my home. They promised I would receive a thermostat control that I could control with my phone. I never received any of the promised items. I've tried calling them, texting them messages, but they no longer seem to exist.

3 years ago

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Reply from Erus Energy

Ms. Estrada, Thank you for reaching out. We are currently working on getting in contact with RCM Global in order to resolve this issue and we will be in touch with you shortly. In the meantime, if you need anything, please don't hesitate to reach out to us at 844-272-8336 or [email protected]. Thank you!

Jul. 27th, 2020

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Verified Customer

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Review Source

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Lindsay Homsey Glendale, AZ

I haven't reviewed any updates on when my panel will be updated and we can actually use our solar and it's been a month since the inspection

1 year ago

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Reply from Erus Energy

Ms. Homsey, we appreciate your review and are working diligently to get the compliant electrical installed to work in conjunction with your solar system. Please reach out to Customer Support for any inquiries you may have at 844.272.8336. Thank you.

Nov. 29th, 2022

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charles wilson West Columbia, SC

I had 27 panels put on my house in 2017. They were very expensive plus I had a new roof added.They are not worth what I will be paying for them. My electric bill for Oct. 2017 was 200.00 an according to the company that monitors my system I produce more power than I use.

6 years ago