Erus Energy has been in business since 2004 and currently has more than 6,000 customers. The company offers solar services such as rooftop solar, solar for covered parking structures, ground mounted solar systems, solar tracking systems, solar-covered walkways and patios, and solar shade structures for commercial facilities, commercial building owners, and residential homeowners.

Erus delivers a holistic approach to energy by reducing energy waste and helping customers to maximize their solar investment. Unlike the majority of other solar providers, Erus Energy provides its customers with a Perfect Power Box, which cleans the electricity that's being generated and sent into the home. Additionally, the company utilizes the latest technology to put energy monitoring and management at its customers' fingertips.

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The Good

  • Payment Options
  • Perfect Power Box

Payment Options

Erus Energy offers four different payment options for customers to choose from: lease, purchase, loan, and PPA. We'll go over each option in detail so you can decide which one best suits your needs. The solar lease option is a good choice for those who are wanting something budget-friendly. Leases have predictable monthly rates that can be locked in so you'll know exactly what you will be paying each month for years to come.  This can help you to save money on your electric bill, but keep in mind that with a lease you will not own the system and therefore will not be eligible for any federal or state incentives. If you are interested in a solar lease, you'll have to contact Erus Energy to see if you qualify because the company's website does not disclose this information. Purchasing a solar system, either outright or with a loan, is probably the best long-run option if you have equity in your home and are interested in solar as an investment. With a solar purchase, you'll be able to take advantage of extremely simple payment options that result in you owning your solar system. Not only will you save money on your electric bill each month, you will also be eligible for any federal and state incentives available. However, once again, you will have to contact Erus Energy to see if you qualify because the company's website doesn't provide much information. Power Purchase Agreements, or PPAs, are a great option for people who don't have a lot of money to invest or don't want the responsibility of owning a solar system. PPAs give consumers the opportunity to receive the savings benefits associated with going solar. With a PPA, you will only pay for the energy produced by the panels on your roof at a locked-in rate. In most cases, PPAs don't require any money down; however, the solar company retains ownership of the system, so you won't get to take advantage of federal and state incentives. The Erus Energy website doesn't provide much detail about its PPA option, so you'll have to contact the company to learn more.

Perfect Power Box

One thing we found very intriguing in our research of Erus Energy is the company's "Perfect Power Box".  This device is designed to optimize your system and reduce EMF radiation while simultaneously increasing the longevity and effectiveness of the electrical equipment throughout your home. The Perfect Power Box can filter the electricity that's coming into your home, creating a safer and healthier environment for you and your family. Additionally, the Perfect Power Box helps to condition your electric system, meaning that it will help to protect your appliances and other electronics from power surges and other unwanted electrical disturbances.  Erus Energy's Perfect Power Box is a great component to use in conjunction with your solar system because it will help you utilize more of the electricity produced by your system.  It's a fantastic feature and one that isn't offered by many of the other solar providers.  Therefore, this might be a deciding factor when it comes to choosing a solar energy provider.

The Bad

  • Availability

Availability

Erus Energy offers its services in three states: New Mexico, Arizona, and Texas. Because the company does not operate across the United States, many consumers do not have the option to go solar with Erus Energy.

The Bottom Line

Erus Energy offers a variety of payment options and its signature Perfect Power Box. However, the company only operates in three states so make sure you're in Arizona, Texas, or New Mexico if you want to do business with Erus Energy. 

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User Reviews

Star Rating

3.4
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50 Reviews

Review Breakdown

5 star
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4 star
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3 star
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1 star
34%

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Verified Customer

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Charles Mun

July 1st, 2020 Green Valley, AZ DETAILS arrow_drop_down
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Great company and honest people Resonable price and friendly installers

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Reply from Erus Energy

Jul 01, 2020

Charles, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

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Kim Navarrete

June 25th, 2020 El Paso, TX DETAILS arrow_drop_down
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Not good.... I have Elric bill before & after All we see is $280.00 month for 30 years and get this.... electric bill of $230.00.... Wow! We got another large bill. I don't see the savings. waste of money.

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Reply from Erus Energy

Jun 26, 2020

Ms. Navarrete, In reviewing your system, I see that your monitoring is showing some errors and microinverters not reporting. I have sent this over to our service team to assess and reach out to you to address the issues. Please keep in mind that our company does not review your monitoring on a regular basis so we are not aware of any issues with your system unless you reach out to us at our corporate office. We are more than happy to assist! You can call us at 844-272-8336 or email at [email protected]

Verified Customer

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Sandra nolen

June 16th, 2020 Mesa, AZ DETAILS arrow_drop_down
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Customer service was wonderful. Very informative would recommend them to everyone.

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Reply from Erus Energy

Jun 16, 2020

Ms. Nolen, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Verified Customer

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Maria

June 8th, 2020 Las Cruces, NM DETAILS arrow_drop_down
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They are there to help you through the whole process. I am very pleased with the service.

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Reply from Erus Energy

Jun 08, 2020

Maria, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Verified Customer

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Bill Q.

June 8th, 2020 Chandler, AZ DETAILS arrow_drop_down
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Knowledgeable, helpful, thorough, and professional employees. We had our Solar installed in April 2020 and are excited to have this alternative energy on our home. We look forward to seeing how the system performs in the long-term. Performance over time will fine tune the price plan we keep with SRP our utility provider.

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Reply from Erus Energy

Jun 08, 2020

Bill, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Verified Customer

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Jorge Calzadillas

June 1st, 2020 Las Cruces, NM DETAILS arrow_drop_down
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Awesome Service! Great Customer Service.

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Reply from Erus Energy

Jun 02, 2020

Mr. Calzadillas, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Verified Customer

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E.Caballero

May 22nd, 2020 DETAILS arrow_drop_down
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Nice work, clean . Seems like a very trustworthy company.y

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Reply from Erus Energy

May 26, 2020

Mr. Caballero, Thank you so much for taking the time to give us your feedback! If there were any issues that you would like to discuss further that prevented you from leaving a 5-star review, please don't hesitate to reach out to me and I'll be happy to discuss your concerns! As a company we are constantly striving to improve our processes to make sure that our customers receive the best experience. Please feel free to reach out to me by phone at 844-272-8336 and ask for Regional Manager, Kayla Swisher, or by email at [email protected]

Verified Customer

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Jose Torres

May 22nd, 2020 DETAILS arrow_drop_down
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Great customer service. Did all that they promised

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Reply from Erus Energy

May 26, 2020

Mr. Torres, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Verified Customer

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John Frazzini

May 22nd, 2020 DETAILS arrow_drop_down
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Excellent communication, followed up with answers to my questions, and guided me through the application process until the completion of the project…

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Reply from Erus Energy

May 26, 2020

Mr. Frazzini, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Verified Customer

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Laura Chacon

May 22nd, 2020 DETAILS arrow_drop_down
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Great customer service! Hoping to save some money in the future with this investment.

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Reply from Erus Energy

May 26, 2020

Ms. Chacon, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Verified Customer

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Felicitas Sokec

May 18th, 2020 DETAILS arrow_drop_down
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Unparalleled Professionalism, Excellent Customer Service, Outstanding Product

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Reply from Erus Energy

May 19, 2020

Ms. Sokec, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything

Verified Customer

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Karen

May 18th, 2020 DETAILS arrow_drop_down
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on top of everthing from the beginning until the end

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Reply from Erus Energy

May 19, 2020

Karen, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Verified Customer

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Joseph Kulina

May 8th, 2020 Peoria, AZ DETAILS arrow_drop_down
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I save $65.00 a Month on Electric. $780.00 a year.

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Reply from Erus Energy

May 11, 2020

Mr. Kulina, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits and savings of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Verified Customer

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Gilbert Maldonado

May 8th, 2020 Macdona, TX DETAILS arrow_drop_down
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Sales Rep had a great answer for all my questions and help me make a great decision!

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Reply from Erus Energy

May 11, 2020

Mr. Maldonado, Thank you so much for letting us know about your awesome experience with Erus Energy! We take great pride in having an exceptional and knowledgeable staff in order to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Verified Customer

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Betty Mladek

May 8th, 2020 Chaparral, NM DETAILS arrow_drop_down
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workers great and they knew what they were doing when installed the panels at my house

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Reply from Erus Energy

May 11, 2020

Ms. Mladek, Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

Verified Customer

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Leroy Andrzejewski

May 8th, 2020 Glendale, AZ DETAILS arrow_drop_down
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I was very impressed with the detail and information along with data from the sales presentation. This includes the financials. It cost us zero dollars for the project up front and their financing terms for the purchase were very good. The installation within a couple of weeks from the contract. The installation for the electrical hookup and 26 panel installation was completed in a half day. The power turning occurred within 10 days of installation completion. I was very impressed and I am reaping the benefits, plus I get $11k back from the feds and the state for installing solar..

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Reply from Erus Energy

May 11, 2020

Mr. Andrzejewski Thank you so much for letting us know about your awesome experience with Erus Energy! We constantly strive to give our customers the best experience possible so that they can fully enjoy the benefits of solar! We look forward to continuing to assist you in the future and hope that you will be referring Erus Energy to your friends and family. Please never hesitate to reach out to us at 844-272-8336 if you ever need anything.

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Maribel De La Rosa

April 27th, 2020 San Antonio, TX DETAILS arrow_drop_down
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Terrible service!!!! None of the consultants that initially contacted us work with the company anymore. We were scammed on the amount of solar panels that were suppose to placed on our home. It is more expensive with solar panels than without. And their customer service refuses to help us claiming that they are self explanatory. Worse solar company ever.

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Reply from Erus Energy

May 01, 2020

I am sorry to hear that you have had a frustrating experience with your solar system and we would like to work with you to find resolutions. If you would please reach out to us at 844-272-8336, we will be happy to work with you to see what concerns we can resolve together. We look forward to hearing from you.

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Maria Elena Trejo

March 8th, 2020 El Paso, TX

I’ve been impressed with Erus . So far, my panels have needed only one service call. The job was done well. The technician informed us of the problem and told us what he was going to fix. I was also impressed by the follow up call I received from Joe Hernandez. He explained how I could download the app on my phone, letting me know how I could view energy use. He answered my questions and gave me a phone number I could use if I had any further questions or concerns. Moving to solar energy was a good move!

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Reply from Erus Energy

Apr 30, 2020

Thank you so much for your kind words and appreciation for Joe! Erus Energy prides itself in having exceptional team members to take care of our customers and I'm thrilled to hear that you had a great experience. As always, if you have an questions or concerns, please don't ever hesitate to reach out to the Erus Energy support team at 844-272-8336!

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Mwheeler602

October 31st, 2019 Surprise, AZ

They called me 7 times after I told them not to call and remove me from your list. I talked to 2 supervisors and asked another time and they hung up on me. Ashley was rude and condescending. Energy saving zone was the name they told me but there is not a business in AZ with that name. That was when Ashley got nasty and hung up on me. They said A+ and accredited with the bbb, which is not true. The only way I could get the real business name was to setup an appointment. They are way over priced. In AZ don't pay over $2.75 per watt

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Reply from Erus Energy

Feb 13, 2020

I am so sorry that you had this experience. I also appreciate you taking the time for us to be able to discuss the matter in more detail. After review we did learn that this was a third party broker, as always I am always available to you. Benjamin

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Lisa Hartney

July 18th, 2019 Albuquerque, NM DETAILS arrow_drop_down
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Nathaniel R knocked on my door and started going over solar. Very professional and informative. I was a bit skeptical about solar, but I give it a chance only because the rep was so nice. I am a very satisfied customer. I just got my second electric bill since trying it out and it’s was negative $5. No complaints here. Keep up the good work!

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Reply from Erus Energy

Feb 13, 2020

I am happy to hear that you are enjoying the benefits of solar! Please let us know if you need anything. Benajmin

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jshaleen

July 16th, 2019 El Paso, TX DETAILS arrow_drop_down
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I had a pretty good experience with the getting everything installed and working, However Today is July 15 my system was installed and running by the end of April. Since that time the main breaker has tripped 3 times June 10 and 26 and again today July 15. The first time I reset the breaker thinking it was just a fluke but when it happened again June 26 it would not just reset so I called the customer service line and was told I needed to call an electrician at my expense to see why their breaker that they installed was not working properly. I was also told if I wanted them to come out it would cost me $200.00 to fix something they should have done correctly the first time. I called an electrician who said that the breaker got too hot because either it had too much of a load (I have 44 amp system that's a big system) or the heat from the El Paso sun beating down on it directly at 2PM or the system was engineered incorrectly so if it happened again call the company and tell them to come look at their system. Today it happened again and I called again and was told that they would contact the local office here in El Paso TX and someone would contact me in 24-48 hours meanwhile it's 102 and I have no AC and all my electricity is off (my refrigerator with all my food that I just bought today) what a BS system if it doesn't get fixed I will be looking for an attorney to get me out of this BS Contract and have them remove the panels and go back to EP Electric. Never had a problem when they provided my electricity...oh and I still receive a bill from them each month for $20-$40 dollars so why don't they just kick in when this system shuts down???

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Brad D

July 16th, 2019 Las Cruces, NM DETAILS arrow_drop_down
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As the result of a sales call, I opted to go with Erus Energy to install my Solar System which was to be "All Inclusive" of costs to install, connect and produce power. My salesman indicated that "occasionally" there are delays during the process that can result in having to make a loan payment while still making regular payments to the electric company. The presentation though not stated was that such occurrence was rare. After signing the contract and securing the very large loan, initial installation began promptly. The catch is that it stopped at the point of connection to either my home or "the grid". I am now beyond 60 days from initial panel installation and have learned from my electric company that long delays are routine as there is much to be accomplished prior to actually connecting to the system. Adding insult to injury is that there is a long waiting list of previous customers who also have not yet been connected to their solar systems according to the electric company. It is standard routine that the electric company must inspect the entire system and regularly make substantial upgrades to the electric company side of the system BEFORE you get connected. That morsel of information was conveniently not reported by Erus Energy or their sales rep. The "Program Manager" at Erus Energy seems to be entirely disinterested and unconcerned even after frequent prompting. Right after signing the contract, regular followup and status update calls were frequent until the panels were installed. Since that time there has been ZERO contact unless I initiated it. The long and short is that once they have your money you should expect very little from them even with regular prompting. I continue to get no communication from Erus and too continue to await connection of my solar system so that I start to see some sort of return on my investment. I would NOT recommend Erus Energy to anyone. Find another company for your solar needs would be a good choice.

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Marco Topo

May 20th, 2019 Española, NM DETAILS arrow_drop_down
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I was also deceived by sale rep, into signing for the tax incentive that we won't see until next year, we signed from about 6 months now, and our system is not operational and loan payment is now due. They said you won't start paying until the system is fully operational and producing.That is another lie. Customer service is terrible and installers are a bunch of incompetent and careless people. Signed in November 2018, as of May 2019 the system is missing the R.E.C. meter and electrical company cannot install the solar meter, there fore the system is pretty much non operational. They are sort of abandoned us, no calls no follow up, nobody returns calls, and we have a useless 13,500 system, for which I am liable to pay now. Do yourself a favor, don't sign with this company, they are scammers !!!

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Robert Nichols

April 22nd, 2019 Sun City Center, FL DETAILS arrow_drop_down
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My problems started with Erus in April 2018. The salesman during his pitch said "the system would generate enough energy to offset the loan payments". We signed a contract based on that statement and the loan was approved in May. The panels were installed in July and after the first bill from the utility company it was obvious that the salesman had not told the truth. My savings were less than half what the loan payments would be. By the time the panels were activated my salesman was history. Over the next three months I complained about the performance and in October I received an email with a pdf file attached that Erus says I was shown at the time of sale (which is not true) showing that solar would generate 70% of my energy usage with a monthly savings of $52 on my electric bill. These numbers are also not true. In December Erus realized that there was a problem with the consumption data and after two tries the CT's were replaced and wired correctly. By this time Erus has been paid half of the loan and looking for me to signoff on the balance which I have refused to do. Fast forward to April 2019 the bank has cancelled the loan taken back the payment to Erus the system is still and never will produce what I was told and I have received a Breach of Contract notice. Stay away from Erus if possible but if you are so unfortunate as to be involved get everything in writing and only believe half of what you are told.

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Amber Shell

February 26th, 2019 El Paso, TX DETAILS arrow_drop_down
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Erus Energy was the only company that didn’t buckle n dime me about every permit, service call, additional items with my purchase. No money out of pocket, clean professional work. My bill this month was less than 20$. I even received a free main panel upgrade because my home needed it. Every time I have questions i can always get a hold of someone. Couldn’t have made a better choice.

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Bill Lavor

January 2nd, 2019 Las Cruces, NM DETAILS arrow_drop_down
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Cannot get erus to provide any service at all especially on electric box

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Josh K

December 3rd, 2018 Mesa, AZ DETAILS arrow_drop_down
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Even though the install took much longer than anticipated since the Utility companies and permit offices have been overwhelmed by the massive amount of applications, the project manager kept in contact throughout and made the process very easy. I didn't have to lift a finger! I am proud of my decision to work with Erus energy. A+

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Scott Hall

December 3rd, 2018 Mesa, AZ DETAILS arrow_drop_down
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We were able to lower our monthly cost of electricity significantly here in AZ thanks to the help of Erus Energy. I love seeing my meter running backwards! I recommend these guys 100%

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Coleen Manley

November 28th, 2018 San Antonio, TX DETAILS arrow_drop_down
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I hired Erus to install solar panels on my home. I kept thinking that I should be getting better production. It took 3 months to get the company to come out. It was then I finally found out that over half the panels were not turned on. The system then had problems for the next two months with shutting down. This was finally fixed. Having no trust in this company I hired another company to check the work. Erus never took into account the placement of the panels in regards to my trees. Even after cutting down one of my trees I still have 9 panels that need to be moved due to underperformance. In spite of all the calls and reassurances that I would be provided compensation for all the time my panels were not working. I have received nothing. Jonathon, tech support is their only positive experience with this company. He provided excellent customer support. I would not recommend this company.

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Blanca

October 26th, 2018 El Paso, TX

Brandon T was my project manager. He made this experience for me stress free and was able to answer my questions throughout this process.

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Amy

September 10th, 2018 DETAILS arrow_drop_down
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Purchased a solar system from them 2 years ago, had a small issue with it recently and they were on the ball to fix it and make sure I understood what was going on.

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Brenda Rios

August 13th, 2018 El Paso, TX DETAILS arrow_drop_down
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Erus Energy is very professional, installers were there on time and finished promptly, hook up and ready to start. They are a great team from the sales person to everyone behind the scene.

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Jeremy Killmer

July 18th, 2018 Scottsdale, AZ

Erus Energy is a premium solar integration firm. They have first class service and the best warranty on solar panels in the United States. Highly recommend! Very professional and courteous .

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Angela Howell

May 7th, 2018 Cibolo, TX

An Erus Energy salesman just left my house after making an offer to install panels for a cost of $36,295 in order to reduce my electric bill by $100 per month. This would make the panels break even in 30 years. The cost of the panels to finance would increase my monthly expense on electric costs (utility company plus solar payments) by $140 a month. I can't figure out how anyone finds this to be a bargain! When I brought this up to the salesman, he actually got angry with me and said that it's frustrated him that I didn't let him finish his pitch. He left in a big hurry after that comment. He tried really hard to show me how a tax credit would reduce my costs- but it's a one time credit I don't have today, and would have to be up to me to apply it when/if I get it. That's stupid math.

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John B Hults

April 16th, 2018 San Antonio, TX DETAILS arrow_drop_down
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Had 15 panels installed on our house Erus Energy did not get the financing completed so the finance company denied the financing so I found this out six months after installation is completed so Erus said they would finance the system thru their company but they just want to take the payment right from the bank not send me a bill I pay each month

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Warren C Whitehead

March 19th, 2018 Tucson, AZ DETAILS arrow_drop_down
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I bought a 12 panel Solar PV system from Erus Energy with a 3kW Solar Edge Inverter. They were slow to install it and charged us almost $21,000 that is $1,750 per panel. The system worked quite well. However, their Perfect Power Box IS A JOKE!! About a year later, we had Baker Solar install 8 more panels. They upgraded our 3kW Inverter to a 5.5 kW Solar Edge Inverter. They rewired the original system and NOW I have instantaneous readout on my computer. The cost was about $7,500 which is about $950/panel. The panels supplied by Erus Energy produce a little less than 1.6 kW each. The panels by Baker Solar produce about 1.8 kW each. MORE POWER OUTPUT FOR LESS THAN 1/2 THE PRICE. Shop BEFORE you BUY. Warren

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Dan G

March 12th, 2018 San Antonio, TX

This is a company that follows through on promises, with reliable American made hardware and friendly, fast service.

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Richard Ring

February 15th, 2018 Hobbs, NM DETAILS arrow_drop_down
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Unfortunately, I trusted this company... Our salesmen deceived us into believing we were going to get federal and state "tax" credits (30% &10% respectively.) She stated we did not need to do anything other than filing our taxes - not true. Our salesmen failed to tell us about the application time required for the state rebate and it expired so we lost that. The salesman did not help on any problems that developed during installation (almost a year from signing contract to completion/production). Their customer service is difficult to deal with and get a straight answer from. At times they were very obnoxious and the company refused to compensate us for the deceptions. I have not gotten any response from them for over 6 months even thought I have emailed the several times regarding the generation of electricity and resolution to the deception. They refused to investigate to determine the problem of the insufficient generation of electricity. The most we have ever generated paid for less than 1/5th of our normal electric bill. Because we financed the solar system, we now pay over $100 a month more than when we did not have it. It has been over 14 months since it was installed with no improvement. Legal recourse may be appropriate.

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Kim Lank

January 24th, 2018 Scottsdale, AZ DETAILS arrow_drop_down
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Lots of issues. Company doesn't really seem to care. Multiple problems and electricity bill is higher than before solar panels, plus have to pay for items that do not work. Hopefully company can fix issues.

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charles wilson

October 26th, 2017 West Columbia, SC DETAILS arrow_drop_down
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I had 27 panels put on my house in 2017. They were very expensive plus I had a new roof added.They are not worth what I will be paying for them. My electric bill for Oct. 2017 was 200.00 an according to the company that monitors my system I produce more power than I use.

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Shane Mcclurg

August 24th, 2017 Gilbert, AZ

They wanted to do basically a bait and switch we signed the contract nine months later they said that they made a mistake and wanted to charge us $15,000 more for the unit when I just said no they no longer wanted to work with me

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Robert Downs

August 18th, 2017 Tempe, AZ

I live in a condo andI purchased my Solar Panels from Erus Energy July, 2014, in July 2016 the condo next to mine sold and the buyer noticed that 4 of my Solar panels were infringing on part of her roof and wanted me to move the panels, called Erus and the came out and removed and installed the Solar panels at no cost to me. Very pleased with Erus Energy. My Solar Panels have saved me over $100/month.

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David Brady

August 16th, 2017 Bell, CA

My home in San Antonio was one of the first Solar packages installed by Erus. It took our local energy two months to train contractor's to inspect and turn our system on. I am very pleased to cut my electric bill to $20 dollars a month. $16 of that is for natural gas. Dec 2017 will be two years running. Extremely happy

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Albert Shaw

August 11th, 2017 Tularosa, NM

You cannot trust this company.. Our salesmen deceived us into believing we were going to get "rebate" checks that you do not get in that form... Our salesmen failed to tell us about the application time required for the state rebate and it expired so we lost that.. Their customer service was difficult to and at times even obnoxious to try and work with and the company refused to compensate us for the deceptions and told us we should have read the contract instead of listening to the salesmen.... "BUYER BEWARE"....

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Bruce Manvell

April 7th, 2017 El Paso, TX

Just found out that they have several pricing schedules. Given a price of $43,700 AND WHEN IT WAS LEARNED THAT THE CUSTOMER DID NOT QUAILFY FOR A TAX REBATE HE WENT TO A DIFFERENT PRICE SCHEDULE AND CAME UP WITH A PRICE OF 32,900. What concern is it of them if a customer qualifies for a tax rebate or Not! I was with this friend and said I want the same price but I qualify for the rebate. Kind of got him at his own game. The price of solar is going down and the government. Is assisting with engery tax rebates but these greedy solar companies jack up the price by the rebate amount so they can soak you. Should be one price for a system of equal size and let the customer benefit if he qualifies for the rebate. Solar companies are really very dishonest!

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S. Ward

January 4th, 2017

We had Erus Energy install our solar panels almost 5 years ago. They were professional, friendly, skilled and knowledgable. We spoke with the sales rep for about 2 hours before we decided to buy our panels instead of leasing them. For us, it was the perfect solution. We have been very pleased with our low bills. Recently, we had something go wrong that needed to be replaced (under warranty). The company was very cooperative and did everything they could to resolve our situation quickly. We definitely would recommend this company to anyone considering going solar. They are very customer service oriented.

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Kelli Parker

November 29th, 2016 Phoenix, AZ

I had a solar system installed in 2015 and my bills went from $250.00 to $20.00. Everyone from the first phone call to my system being turned on I was kept informed and up to date. I will recommend this company to anyone who is interested in going solar!

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Guillermo Marquez

September 26th, 2016 El Paso, TX

I installed Erus Energy solar panels on the promise that their system was gonna pay for my electricity, come to find out that their system produces around 50.00 per month which means that I pay more for electricity than before solar panel installation. Also the system cost 24,000.00 and with the 50.00 it produces, it will be at least 40 years berfore it pays for it self and that's not including finance charges.

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Delete My Account

February 25th, 2016 Austin, TX

This company obtained my cell phone number somehow. I rarely give it out to anyone who I think will share it. This company stated that they were a partner with Austin Energy and that is how they got my number. This is a scam and they are telemarketers trying to sell you "energy solutions" which from the other comments seems to be solar panels. Please report them if they call you.

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art hernandez

February 23rd, 2016 El Paso, TX

had your panels installed in October 2015. As of today Feb 2016 still not operational

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