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Insight Pest Solutions

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9.0

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Anonymous Milford, MA

Generally they do exactly what I’ve asked and what is required. They are consistent. It is a really great company. The people are very good and caring.

2 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Karen Whitestown, IN

Their coverage and their responsiveness is what makes it really stand. We never have spiders in the house and if we do see anything new, they always come back and address whatever it is.

2 years ago

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Reply from Insight Pest Solutions

Hi Karen, It’s always a pleasure protecting your home against pests. Please reach out if there’s anything we can do before our next visit!

Apr. 19th, 2021

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Anonymous Franklin, MA

Once they came out I stopped having any recurring problems with insects or bugs. Customer service is always there to answer the phone and accommodate any request I have.

2 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Richard Franklin, IN

It’s been a good experience for us. They provide a good service and keep the critters and insects away. We’re pleased with what they have done. It is a good value.

2 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Anonymous Chelmsford, MA

Very thorough service. They do inside and outside of the house. They let you know when they arrive and let you know what they are going to do. After every service they do a follow up call to make sure everything is done.

2 years ago

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Reply from Insight Pest Solutions

Hi, Thanks for review! We’re glad you had a great experience with our team!

Apr. 19th, 2021

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Andrew Suffolk, VA

Like that it is probably safer for the environment. I would like if they offered more products. I had another company out today to treat the yard also. They do what is expected of them.

2 years ago

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Reply from Insight Pest Solutions

Hi (Customer Name), We are so glad you had a great experience working with us. We would love to learn more about where we exceeded your expectations. Please reach out 888-234-2847, if you have an opportunity to share more

Apr. 19th, 2021

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Larry Carlisle, MA

Keep up the good work. I never have a problem with them. They are very knowledgeable. They also come and spray between times. They have done a great job.

2 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you

Apr. 19th, 2021

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Edna Louise West Chester, PA

I’ve had excellent customer service. The associates have been friendly, have given me helpful information and tips and always come when they say they will.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 25th, 2021

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Jennifer Morrison South Grafton, MA

Great service by good people. Always come as scheduled and if I need to reschedule it's never a problem. No pests in sight, anywhere. Get it, In Sight????

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Kevin Franklin, MA

Customer service is great and always does what we need them to do. They always spray the areas we need them to do, and we haven't had any problems with them.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Anonymous Londonderry, NH

Since going with Insight Pest Solutions, we no longer have an insect problem. Their technicians come and go very quickly, and I wish they would find a little time to come talk to you after to let you know what's going on.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Jan. 19th, 2021

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TML

Service is not consistent. Sometimes they dust around windows, entry, etc. sometimes they don't. I don't always get inside service and the last time I asked the service guy seemed “put off.” Service has seemed to slack from the way it was initially. I'm guessing it may not be the product but the service folks.

3 years ago

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Anonymous

They’ve been really good. They get right back to me. They don’t bug you. The people that come are polite. As far as I know it is working. I assume there aren’t little bugs around.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Tom

Pricing is good and it is convenient. The treatments are always on time and they provide advance notice. They follow through and follow up with communications.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Mark

As far as keeping the insects down it seems like it works and they do what they said they would. Whenever we have an issue, they come out. We’re satisfied with the service.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Christine

I am happy with the service. They are good about telling me when they are coming out and asking if there are other things that I need. I have less trouble with mice and insects since they’ve been doing the house.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Dec. 14th, 2020

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Anonymous

Excellent job controlling any pest issue and preventing them from happening in the future. All my questions are answered and services I need are scheduled.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Anonymous

Quality is good. It works. We don’t have any insects or bugs. We has a problem one time where we still had bugs and they came back out and redid it with no charge.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Anonymous

I like the way they notified us in advance so we had an opportunity to let them know what we wanted them to do. We were able to arrange what we needed.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Ron

We've been a user for several years now. They've been very responsive. We feel like if we have a problem with something in the yard then they came out with no charge.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Kathy P. Hudson, WI

Laraine did an amazing job, she is very knowledgeable, I feel like she went above and beyond what I expected. Great at explaining everything to me, so glad she was our person that came to to spray out interior, Thank you Laraine

9 months ago

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Lee Carson Ottawa, ON

Insight Pest Solutions provides thorough and friendly service. Their technicians clearly know what they're doing and are happy to take the time to explain. The back office staff are also conscientious and helpful, patiently dealing with invoicing questions and the like. I recommend this company.

10 months ago

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Steve Bailey Miamisburg, OH

Your staff have all been polite and professional. Thanks.

3 months ago

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Reply from Insight Pest Solutions

It is our pleasure to take care of you. Please reach out if you have any questions or concerns.

Dec. 12th, 2023

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John T White Green Bay, WI

Your area rep Zyron that came was very polite, knowledgeable and took his time explaining things to better understand what your services offered. Your technician/ pest control person Mason was outstanding in treatment of our home. He definitely went about his job in a timely and professional way. I will highly recommend Insight Pest Control to my family, neighbors and friends. Thank you

1 year ago

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Jamie Barbieri Kirkland, QC

I am so happy with the service and professionalism of Insight Pest Solutions. I was having issues with Carpenter Ants and Costa came to the rescue. He was very courteous and helpful. Not only did he fix the ant problem but he cleared away a wasp nest that I did not even notice! He also cleared away spider webbing that was very high on the house and gave me advice about lighting and ant prevention. Thank you Costa!

1 year ago

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Marjorie Stoughton Pickering, ON

I had a visit by Technician "Chris" on Jan. 13, 2022, and was quite impressed: Chris listened patiently and was attentive to all my concerns, both inside the house and outside - it's an older house with partial basement and partial crawl space. I felt he addressed each concern appropriately , and I was happy with his skill in dealing each concern. He explained everything and answered all my questions.

2 years ago

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Don Kaye Boardman, OR

I am so happy to have Mike as the technician taking care of my home. Always thoroughly, always informative and always ready to answer questions. He made sure I knew everything he did and why he did it. Also let me know about future actions he plans to take and optional services available to me. Not to mention his good humor and congenial personality. Because of Mike, I wouldn't hesitate to recommend your company's services to others.

2 years ago

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Corrie Transue San Jose, CA

I forgot the nice young guys name that came to my home yesterday and sold me the pest solutions. He is a KEEPER! VERY POLITE, at first I was not interested at all. Never have been with pest control people. He explained your service n product short, sweet, and simple other than dragging out a long b******* conversation like most salesman do. You should considered promoting him to train other sales people like him. As far as that Josh came out sprayed my house today and we will see where we go from there. Thank you Corrie T.

2 years ago

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Marie Allen New Bern, NC

Jess was great and we were very pleased with his visit and information. Our first service a couple of weeks ago was not good. We told the technician that we had roaches. We were never asked about them and no examination was done to determine what kind we had. The problem got significantly worse, hence our need to call again. We were very pleased with how it went yesterday, June23 and only want service in the future from Jess!! Our overall satisfaction remains to be seen

2 years ago

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Ralph Buel Bainbridge Island, WA

Chris was very helpful on the phone. he explain all the service they offer. the cost, they had a guy out in two days. Neil sprayed all around the house and other places he thought might be a problem. he also de webbed the place. and sprayed for spiders. When done Neil came in and explained all the services that he could do free of charge during the one year contract. It gave me a real piece of mind. He was very professional and well mannered. I hope he comes again to do the next spry. Ralph Buel.

2 years ago

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Enrique Laufer Charlton, MA

The Insight team always goes above and beyond to ensure our house is protected from pests. We recently got a dog and wanted to make sure he was protected, and the team came out right away to apply an additional flea and tick treatment on our property. They always ask if there is anything else they can do to help us when they are here, and are happy to answer questions and provide additional advice. As a satisfied customer I would recommend Insight to anyone looking for pest control solutions.

2 years ago

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Ron Lynnwood, WA

Very professional and extremely polite and clean cut. Some lines used at the sale were classic training phrases, but I could overlook that due to the fact that he had my attention. The technician was on time and again extremely professional and did an amazing, thorough job. Historically I have had Orkin for 40 years, but being new to the area I hadn’t contracted with them yet. Orkin never spent the amount of time at my property as did Insight Pest Solutions. I am also happy to support a local, family owned business.

2 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021

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Lisa Huettl Appleton, WI

The man who came today( I think his name was Steven or Jason.)was great! Very friendly, pointed out the beginning of a wasp nest I hadn't even noticed. After taking care of the outside he came in and checked out for mice, which has been an ongoing problem for us, but insight has been doing great with it getting it better. He took out a mouse for us and even brought in our recyle bin. Wonderful service.

2 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 26th, 2021

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Lucy Sunderland, MA

The Insight Pest Solutions service person was exceptional. Omar explained to us the service he intended to provide on this visit and some precautions of the areas we should avoid for half an hour or so since we have a dog. He was very professional and thorough. We were very happy with our service and strongly recommend him as a service provider for Insight Pet Solutions. Thank you

2 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 14th, 2021

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Rebecca Gutierrez Greeneville, TN

This company is the first I’ve ever used and I’m glad they stopped by our house months ago to advertise. I tried them and they have been great. I always am notified via email and text that they will be their on certain date and they show up, friendly, respectful, helpful. They always ask if there is a specific need or no and get right to work and get it done fast. Great company and people!!!!

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 23rd, 2021

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Mark Edmond, OK

Couldn’t be happier using Insight. Paul And Ike really took the time to explain what treatments they were doing and why. I’ve never had a pest control company treat my pipes inside for spiders. They really treat the outside like I’ve never seen done to keep bugs from even entering. When they noticed the flies in the house they set traps in my dolls and it worked great. Highly recommend their company. Best exterminators I’ve ever used!

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Lee Lexington, MA

We have been using Insite in Massachusetts for about 2 years and I think it’s a good service. A representative showed up while I was outside gardening and normally I dislike being approached by cold “callers” but she was friendly and knowledgeable and her sales presentation was low pressure. I had been thinking of getting a pest management service so I signed up. It was a good deal and were suffering from our annual influx of ants at the time . The technicians are polite and knowledgeable. We have seen a great reduction in our wasp and ant problem. We are working on the mice but most of the problem is structural so Insite can only set traps, not carpentry. I recommend the Massachusetts operation, apparently service quality can vary depending on location.

4 years ago

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Reggie F Olympia, WA

Insight Technician Mike H. arrived on time. He was extremely professional. I felt he was totally committed to doing an outstanding job. He takes his job serious and with great professional pride. He took time to explain every action he was making and ensured that I was familiar with the current status around my house. I feel very comfortable with his service and I believe Insight Pest Solutions and I will have a great relationship.

4 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Lorry Gilbreath Port Ludlow, WA

my technician CHRIS J was one of the best that I have had, he took great care to remove mice and reset traps under the house, he also assisted in teaching me tips about the best ways to eliminate interior ants. I have been a prior Terminex client for a few years but could never confirm my appointments so I was out working whenever service calls came, it was infuriating. My service with Insight Pest Solutions NW has been very positive and I really appreciate the professionalism and care they give.

4 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Gary R. Gray Olympia, WA

Couldn't be more pleased! Have worked with other (top name brand) companies and quickly found out they charge far too much for worthless work. Signed up with Insight and found true professionals to work with, especially technician Mike H who carefully explained everything that he was going to do and was extremely patient with my questions while he was performing the job. Looking forward to working with them in future months to keep those pesky pests out of my house!

5 years ago

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Lana M

I was at a friends house and realized how pest free her home was inside and out, I got her pest company info which was insight and called them, because of the referal we each got $25 off!! they scheduled within 4 days of my call, Mike H was the guy and did a great job, answered all my questions, and took time to ensure everything was done thoroughly and I look forward to seeing him for my next service.

5 years ago

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Pat Gott Manchester, CT

Logan came to our door on Monday and he was so knowledgeable - , explained thoroughly about the pests we have. The price was right and we're excited about getting rid of mice and ants! Paul C. and Kemar M. performed our first service today and my husband and I are very satisfied with them - both so polite, quick, clean, experienced in their job.

6 years ago

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P F Worcester, MA

The last technician placed the mice traps in locations that are easily of reach to my child. Their solution/spray do not get rid of spiders. I just gave up.

4 months ago

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Reply from Insight Pest Solutions

We are sorry that you had a negative experience. We don’t want to let our customers down and we apologize. Please reach out to us at (888) 234-2847 or [email protected], so we can make this right.

Nov. 7th, 2023

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James Goodman Silverdale, WA

I oversee a very large Senior Living community with a large commercial building. Our building was overrun by sugar ants, almost over night. We called a few local pest companies, but the only one willing to come to us on such short notice was Insight Pest Solutions. They explained their product and how they would address the problem. They shared how and why their pest product was safe, and really took the time to ensure our residents understood how they would spray and repeal our ant problem. Super happy with them and how professional they are. We now have a contract and haven't had issues since.

2 years ago

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Ehsan Ghamarian Richmond Hill, ON

Stay away. They sold me the annual contract with a promise that they would go around the house and cover every hole and entry points. They also told me the service covers numerous pests and also rats/mice. On first visit, the technician went around the building for a few minutes and sprayed poison on the walls and left. Same thing on the second visit (three months later). Six months into the contract, I started hearing noises from the attic. I called them. They came and set a trap (2 min) and left. They said it cannot be rats because the noise comes during the day and rats are active at night. They did not bother coming in and looking into the attic. I called a different company, they came and looked in the attic for free, and showed me pictures of fresh rats feces. Now I am looking at extra charges for extraction since entry points were not covered in time. The excuses I was given is that insight pest solutions covers entry points only during winter, so trapped animals don't smell. The other company however, told me they can do this any time of year, because the covers they install can be opened from the inside and not from the outside. Essentially, I paid for a service I did not receive. Now I have to pay for extraction. On top of that, they charged me a season's fee as the cancellation penalty. Look elsewhere. For the same money, you can get much better service (including vent covering on ground level and monthly visit instead of seasonally), and you can stop when you want with no penalty. Thanks

5 months ago

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Colby Millett Barrington, NH

Door salesman came to sell the service to my neighborhood and offered a “deal” for quarterly service and said I could cancel at anytime but to sign up now while there was still a spot. What they did not tell me was that there would be a $200 closing cost for canceling. The service was okay. the specialist was super nice and professional but all they do is lay ant traps and spray their pesticides. I can do that myself. Only reason I signed up was because we were having a bad ant and hornet problem with all the rain. it was the worst we’ve seen it in the years we have lived here so thought the timing was right to try. I was planning to cancel after first service but then found out about closing cost. Not happy. We just had a baby and my wife is not working so we cant afford to pay either the closing cost or the service and they said there is nothing they can do.

6 months ago

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Reply from Insight Pest Solutions

Hi Colby, Thank you for your feedback. I’m sorry to hear your experience with our company wasn’t up to par. We would love to talk with you more about your experience and learn how we can remedy the situation. Please reach out to us at (888) 234-2847 or [email protected].

Sep. 19th, 2023

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Bryan Becker Aurora, OR

Ever since I started using their service, I have noticed a significant increase in spider webs around my house and a concerning influx of spiders and other bugs inside. This is unusual as I have lived in this house for seven years without any such problems. Their service has not delivered the promised results. Multiple times, their technicians have neglected to go to the back of my property as our side gate was closed. However, they could have easily knocked on our front door as my wife was always home. They never even bothered to check and see if we needed new traps inside the home. Despite charging a $60 monthly fee, their service is far from satisfactory. I only used them for a year because I signed a contract stating that they would not charge me the initial $300+ if I stayed for a year. However, it would have been more cost-effective to pay the fee and cancel my services. I am incredibly dissatisfied with the low-quality service provided by this company. They are overcharging customers for a service that does not meet expectations.

7 months ago

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Reply from Insight Pest Solutions

Hi Bryan. Thank you for the feedback. We would love to get this sorted out and make things right. Unfortunately, we have not been able to locate an account under your name. If you don’t mind, please give us a call at (888) 234-2847 or send us a message at [email protected] so that we can investigate the issue and provide a resolution. We apologize for the inconvenience.

Jul. 31st, 2023

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Ramin Mohammadrezaei Victoria, BC

Excellent pest control service. Kale from insight pest control did a really good job for me. He was really professional, and effective. Highly recommended.

8 months ago

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RoseMarie Haley Bellingham, MA

Always on time and very efficient in doing their job. They also alert you to the date 0f service. I am happy with this company.

2 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021

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Verified Customer

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Review Source

star star star star star

Frank Westford, MA

Insight is very consistent. Their support is very good and the product is also very good. They do what they are supposed to.

2 years ago

Insight Pest Solutions Logo

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021