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Greenix

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7.2

Overall Score

Author: Kalicia Bateman

LAST UPDATED: September 30th, 2024

Greenix is a pest control company based out of Utah and was identified as one of top emerging Utah businesses in 2019, per Utah Business Magazine. The company has the ability to treat a variety of pest problems and has service locations in Ohio, Indiana, Michigan, Illinois, Pennsylvania, Kentucky, New Jersey, and Utah.

Greenix employs fully licensed and certified pest control professionals, and prides itself in being a green company that meets the needs of customers seeking environmentally sustainable solutions to pest control problems. The company provides eco-friendly practices to residential consumers.

Read on to discover The Good, The Bad, and The Bottom Line about Greenix, as well as view Greenix reviews from verified customers.

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Highlight: 2022 Best Company Sustainability Award Recipient

Greenix is a recipient of the 2022 Best Company Sustainability Award for its implementation of eco-friendly products, paperless billing options, organic interior products, and disclosure of chemicals contained in pest treatments. Greenix is committed to keeping its customers and the environment safe.

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The Good

  • Residential Pest Control Services
  • Four Season Pest Protection
  • 48-Hour Service Guarantee
  • Sustainable and Responsible Pest Control Solutions

Residential Pest Control Services

Greenix specializes in developing individual service plans and treatments based on each and every customer’s needs. The company's residential pest control services cover more than 50 different household pests such as ants, bedbugs, bees, wasps, beetles, snails, cockroaches, spiders, Indian meal moths, and earwigs. Greenix also deals with rodents such as mice, voles and moles. In short, if you have a pest problem, Greenix likely has a solution.

All pest control solutions are done in-house; the company does not contract third party providers. Greenix pest control employees can provide the following:

  • Pest control
  • Mosquito reduction
  • Rodent baiting
  • Cockroach reduction
  • Flea and tick interior/exterior reduction
  • Gopher baiting
  • Mole barrier
  • Organic pest control
  • Seasonal stink and boxelder bug, lady beetles, and cluster flies reduction
  • Snail baiting
  • Termite baiting

*Some services may not be available in all areas. Feel free to call a Greenix customer service representative for more details.

Four Season Pest Protection

Greenix holds customer satisfaction in high regard, and therefore offers treatment aimed to control pests year-round. This program consists of an initial treatment, a 30-day follow up, and normal quarterly treatments.

During the initial treatment, the exterminator examines potential problem areas and lays all of the groundwork for lasting protection against pests like ants and beetles. This treatment lasts between 30 minutes and 1 hour, is more in depth, and involves more product than the following services.

Thirty days after the initial treatment, a Greenix service professional will arrive to perform the first quarterly treatment. During this treatment, the technician will carefully examine progress, make any necessary adjustments, and break the egg cycle of any existing pests on your property.

After the first quarterly treatment, a technician will perform seasonal quarterly treatments every 90 days. These appointments take less time than the initial treatment because the company's employees are performing basic maintenance, as well as carefully inspecting property for ants and other pests, and monitoring progress.

48-Hour Service Guarantee

Greenix offers a 48-hour service guarantee for customers living within its market, meaning the homeowner can expect a Greenix technician on the site within 48 hours of contacting Greenix. Upon arrival, a pest control expert will conduct a complimentary 20-point inspection of the home, identifying potential problem areas and signs of pest infestation, determining the extent of any structural damage that might exist, and forming a treatment plan moving forward.

Sustainable and Responsible Pest Control Solutions

Greenix prioritizes the safety and security of its customers above anything else. As a result, the company implements sustainable and effective treatments designed to drive out unwanted pests in a way that is safe for households. Greenix uses premium, organic products that are safe for kids and pets.

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The Bad

  • Uses Some Chemical Pesticides
  • Limited Service Areas

Uses Some Chemical Pesticides

Although Greenix strives for an organic, nontoxic approach to its pest control solutions, customers should be aware that there are instances where chemical pesticides are necessary. Greenix's objective is to minimize the amount of pesticides necessary. Also, more preliminary pricing and contract information is needed.

Limited Service Areas

Greenix is only available in Ohio, Indiana, Michigan, Illinois, Pennsylvania, Kentucky, New Jersey, and Utah.

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The Bottom Line

For anyone living in states where Greenix is available, Greenix should be a high candidate on your list of companies to call for pest control and related services. With almost a decade of experience, the company offers a suite of pest control solutions that qualify it for nearly any job.

The pest control company's (mostly) Green, organic, eco-friendly practices are a viable option for health-conscious customers with children, pets or are concerned about lessening their home's environmental footprint.

Greenix also treats pests indigenous to areas it serves, which makes it a prime choice. We recommend working with Greenix for your pest control needs.

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Call our recommended rep over at Greenix below.

1-(855) 811-1737

Star Rating

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1.2

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407 Reviews

Review Breakdown

5 grade

60%

4 grade

15%

3 grade

7%

2 grade

5%

1 grade

13%

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Phil Nunnally

The products used seem to work as we have no insect problems to speak of. The rodent traps seem to help, but we still occasionally have mice in our basement. Perhaps that is unavoidable. We recently had an issue where a tech was to come to our house and apply the insect control product. I was told in a text message that the work had been done, but there was no evidence that it actually was done. Although I was home that day, I saw no one come to the house and there was no notice hung on our door as there usually is. I called the company and explained the situation, and another tech came the next day to do a service. The cost seems to be a little high, but not absurdly so.

4 years ago

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Q.Brooks

My experience has been excellent. They are the courteous company I've ever worked with. Their service people are both friendly ( without being familiar ) and they are very courteous. Their customer service is A +. They know how to talk to people in a friendly but professional manner. They're very helpful. I am always pleased with their service and their employees.q.

4 years ago

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Annette

Customer Review Video

4 years ago

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Ben Dublin, OH

Really good company. They are very transparent and reasonably priced. They are always very nice when they come out. They point out exactly what they’re doing and they do a good job od suggesting things when they think they see a problem. We had issues with pests and when the came out the first time, the problems were immediately solved in just a couple of days. I am very happy with their products.

4 years ago

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Fozia Kauser

Please beware from the scam They will eat your money and never be able to resolve the issue. They don’t care about others time and money. I had cockroaches issue in my home and they suggested me German roach plan which was quiet expensive on the top of their monthly membership. I paid over $600 but I still have cockroaches. They aren’t trustworthy. Scammer company please don’t water your time and money.

1 month ago

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Brian

CAVEAT EMPTOR I would never recommend this company. We have spent literally hours on the phone with them attempting to cancel once and for all our contract. We wanted to cancel because we were not happy with how they upsold up some additional services. We thought we had it done, but subsequently got an email that they the service would continue. I have never had such difficulty with a vendor as these guys and will never ever use them again. We actually had to remove our credit card information from the account because we were seeing charges not agreed to. You get customer service people on the phone who make commitments as to reversing charges where they do not follow through. They make cancellation nearly impossible and do not respect the language of cancellation terms of their own agreement. They are appalling to work with.

2 months ago

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Noni

Any time we need them to come out in between regularly scheduled visits, it has always been very easy to get it scheduled and they are very friendly and polite. If we call them about some specific problem, the problem seems to go away when they treat it.

4 years ago

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Henriette

I really appreciate Greenix. Our neighbors had them and were happy so we choose them too. After they started spraying, our problems in our backyard were gone and they have maintained it. I hope they continue to do what they are doing and that their techs stay friendly and personable while still begin professional. I really appreciate them.

4 years ago

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Reply from Greenix

Hi Henriette! Thank you for taking the time to provide us with this positive feedback. We are so happy to hear that we've been able to provide both you and your neighbor with world class service. We do our best to maintain friendly and professional interactions with everyone. If you ever have any questions or concerns please feel free to give us a call at 844-233-7378. Thank you!

Dec. 7th, 2020

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Cathy

The person that same to my house was very informative and explained what they were doing and asked my opinions on how it was working. I have very good control of my outdoor spiders, which was the biggest reason why I got them. I also had mole problem that seemed to be resolved. I am very pleased with the service.

4 years ago

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Reply from Greenix

Hi Cathy! Thank you for the detailed review. We are so happy that our world class service was able to take care of all of your pest problems. If you ever have any questions please give us a call at 844-233-7378 and we would be happy to answer them for you. Thank you for choosing Greenix!

Dec. 23rd, 2020

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Dana

Greenix has gone the extra mile to get the mouse issue under control at my new build. They sprayed for bugs in my basement when my daughter thought she saw a bug down there then he sprayed "strong bug killer" (water) in my daughters room to keep all bugs out.

4 years ago

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Anonymous

Some neighbors had greenix so we choose it. It works. We don’t have yellow jackets or wasps around the house any longer after two treatments. I feel they were easy to work with. The service technician always introduce himself at the door and explains what he is going to do. There is a great attention to detail. I would say they are responsive.

4 years ago

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Chris

I appreciate that they always calls or text when they are coming out and they are very courteous and nice. I think it is good value. There are still some bees around our house so I am not ure id they missed something or if that was not something my package covered.

4 years ago

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Chrissie

Their communication and thoroughness is outstanding. Any time you call, you speak to a human who answers your questions and concerns. They send someone out immediately. They are environmentally safe and safe for animals and I don’t have any rodents or critters on my property anymore.

4 years ago

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Lisa

Keep up the good work, I am very pleased with the services. My problem of bees outside was taken care of even though that was not a part of the plan. I have no doubt that you come through, customer service is always timely and I am taken care of.

4 years ago

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Susan

Other pest people that I have had didn’t do the job as well. They are professional and come through. They are always on time and accommodating. They always go after the problem I bring to their attention whether it is inside or outside the home. All my questions have been answered.

4 years ago

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Leah

Everyone has been responsive. Everyone has answered all my questions. They have been very patient, quick, and efficient. The initial treatment did not achieve the goal so a retreatment was required. When I expressed concerns about the effectiveness of the treatment, they sent someone back expediently no charge.

4 years ago

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Laura

We have children and pets and greenix is environmentally friendly. Prior to having their service, we had continual problems and after we haven’t had any problems. Every time there is an issue, they have come right out to address it.

4 years ago

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Anonymous Lima, OH

On site customer interaction has been excellent. The service is thorough and effective. I would like to provide my accolades for their orientation to customer service and customer engagement. They are very focused on satisfying the customer with a positive attitude. It’s refreshing.

4 years ago

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Ayman Delaware, OH

Very responsive and they come back if it is needed if they didn’t do a good job. We’re not seeing any pests or insects in the house since we started using the service. They should give their customers a heads up if their prices change.

4 years ago

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Cindy Lakeview, OH

I get what I pay for. I was disappointed with pest control company I was using and I haven’t had any problems with Greenix. They are good at communicating. When they arrive, they check in. They do everything they are required to do before leaving. They are careful around my pond.

4 years ago

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Matt Galloway, OH

My pest issue has been dealt with. My wife liked that it natural and better for the environment when we were looking into companies. It is nice that they let me pause the service during the pandemic instead of terminating the service.

4 years ago

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Andrew Powell, OH

Affordable price and selection of services is good. We always get timely notifications when the service personnel are coming out and we always get feedback after about what they provided. We have noticed improvements. It seems to be working well.

4 years ago

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Ryan Marysville, OH

Some of the services you can do by yourself but they do a nice job and use good materials so we’re pretty happy with the service. They offer a good selection of services. It’s pretty much everything we need. They’ve been quick to respond and they give us a lot of information.

4 years ago

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larry deiter

bugs returned outside after about 2-3 weeks - reached out to have a return service and didn't get a response - reached out again and they scheduled - tech never showed up at our house and submitted a note that he was told to cancel - he obviously went to the wrong place- asked to reschedule and have been waiting a couple days to get it scheduled - they charge my account on time every month, but don't do anything to take care of what they are supposed to.

2 months ago

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Geneva Christensen

Can’t give less than 1 so that’s what they get. Horrible, horrible services. The pest control treatment (ants & spiders) did absolutely nothing to prevent or control either pest. Called for reservice and still had ants and spiders and on another request they didn’t even show because I didn’t respond to a text. I did respond to 1 service tech whose text said that they were coming but I didn’t respond to a second person’s text so they decided not to show. They even chastised me for not responding, fairly rude actually. Once I advised that I did respond (had to provide number I text to be believed) they just stopped talking to me. When I canceled I let them know why and they, Russ in Account Services, and was told I never had a reservice. I advised I still had text messages and had to go back months to provide dates, he then found the records of my request. After that he had no interest in me or my opinion, took the last payment from my account and then said “have a nice day” , see ya, bye. He did tell me they would have to take 1 more payments but did not tell me he was doing it that day. Great at taking your money but awful at providing a service worth paying for. Read the fine print, they require a contract, it actually says they can’t guarantee they can remove the pests you are paying them to remove. But they do uphold that you pay them about $65 a month for a year. Very pricey for no productive service. Had some very nice techs but didn’t have nice results.

3 months ago

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B. Stump

My experience with Greenix has been a positive one. The technicians are always very thorough with their treatments and tell me if there were any issues, following their service.

4 years ago

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TOM

Very good experience. They are flexible with service calls. Anything I have requested has been happily taken care of.I really cant think of anything I would change at this time.

4 years ago

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Ryan

It has always worked. I’ve had it at two different homes and never had any problems. They are pretty responsive to any problems you have. I love the affordability of it, the price is pretty reasonable.

4 years ago

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Judy

Above and beyond. When you ask them to help, they get the job done. Any problems you have, they work on it. They are very pleasant and very helpful and very understanding. That is good customer service.

4 years ago

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William

The guy stopped at my door gave me a god start. Good follow up. You know when they are coming to the house. I could do it on my own and it be cheaper but they know what they are doing and I have no issues doing business with them.

4 years ago

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Victoria

When the technician found additional problems with carpenter bees, they communicated that with us and kept us in the loop about what was going on so we could make a decision. I appreciated the professionalism.

4 years ago

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Michael

It seems to be doing what was promised. I have not really noticed a whole lot of pests or anything else around. They always let me know when they are coming out and when they are completed. They are very attentive.

4 years ago

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Anonymous

Since they started, we have not had pest problems. We heard things about them before we signed up and the way the describe their process made us think we would get a better outcome than the other company we had.

4 years ago

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Karen

Seems to be working really well to keep everything away. I like that they let us know when they are coming because we have a dog. They are always very good to make sure we are happy with the service.

4 years ago

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Ken

Greenix offered me a better deal than I had and they always reach out to me and are responsive but despite the multiple treatments, the yellow jacket nest came back until I doused it with a product.

4 years ago

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Anonymous

Everyone I have dealt with had been very cordial and informative. I don’t have any complaints. They talk to me about it and make recommendation if I need it. I am on a fixed income and they have been very good and cheap.

4 years ago

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Jung

People are courteous and the price is reasonable. They do a good job and it works though the last time I had them do the inside and outside and they ran out of time so they didn’t get done what they were supposed to do so I had to reschedule.

4 years ago

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Jamie

When I leave a message, they get back to me quickly and they answered all my questions. They went around the house and explained what they were doing. It is a good deal overall.

4 years ago

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Karen

It really did take care of stuff. They went over and beyond to make sure I had no ants coming from my firewood or my flower bed. They did a great job. I highly recommend them.

4 years ago

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Tenney Vaughn

we have had a great experience. I like how they have communicated when they have seen wholes and that their was something living in it. We have also had a great experience with letting us know in advance when they are coming to treat.

4 years ago Edited January 10, 2024

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Audrey Williams

Thus far everything has been ok. Like that i get a text prior to them arriving. Improve on personalizing their correspondence - i've had to request a re-service which was done fine but the next time someone came out they never mentioned what was missed before. makes me wonder if they did what the prior greenix rep. did. and then i'm expected to rate the service as exceptional.

4 years ago

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Reply from Greenix

Hello Audrey! We are sorry for the lack of communication. We would like to offer you a credit on your account. Please email us and we can do that for you.v

Sep. 23rd, 2020

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James Blacklick, OH

It is fairly priced. It is a good value. There has been a reduction in the pests and bugs. They are always pretty responsive when call. One time they even came out the next day. I have no hesitation recommending Greenix.

4 years ago

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Sean Lewis Center, OH

Like that it is more environmentally friendly. They’re willing to come out if I need them and they always text before they come over and ask if there is anything they need to look for.

4 years ago

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West Coast to Midwest Dublin, OH

Staff is friendly, professional and ALWAYS prompt. They arrive with a smile and ready to work. I receive messages before the appointment asking about any questions or concerns, and a quick follow up message just before the appointment. They send a detailed description about what was performed during the visit immediately after they leave. We have cameras so I know they are doing a good job! My favorite...they remove all cobwebs for me and have products on hand like ant traps if I need them. So far, so good. Keep up the good work, Greenix... and continue to hire great, hardworking people. It's a blessing these days.

2 years ago

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Jim Gabriele Mays Landing, NJ

Timmy who is the technician that services our home goes above and beyond to give us his expertise of service. Timmy is very knowledgeable of what he is applying around our home and if we have any questions at anytime he explains himself in a very clear and easy understanding manner. He conducts himself in a very professional friendly manner and always has a smile on his face., when he is finished he always makes sure that he checks in with us to make sure that we are happy with his service and is there anything better that he could do to make it even better! The key thing is that we have had no issues with Greenix and there products work. Much Appreciated, Jim G

2 years ago

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niharika samala Zionsville, IN

The GREENIX representative last week why is Mr. Taylor who helped us with mosquito treatment, but was kind enough to oblige and help us with ant treatment in the living room and loft. I was particularly impressed with the decency of Mr. Taylor, on his way out, when he saw me opening up a large package of carpet that arrived, and was kind enough to ask if he could help. It meant a lot to me that an employee of a contractor, who did not have to do that extra bit voiced his concern for the customer and had the graciousness to offer help. This is a quality extremely rare to find these days in anyone.

4 years ago

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Melanie DeVries

I would give zero stars if possible. They illegally trespassed and sprayed my organic garden. We have not contracted or paid for their service. When contacting their customer service, they refuse to take any responsibility or compensate for ruining my organic garden. They are the absolute worst!

2 months ago

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Tom Carbajo

These people are the worst. I signed up for rodent control and when I called to cancel a year later, they kept Pest Control going when I never even ordered Pest Control. It wasn’t till after my tenant asked me why they were continuing to spray that I realize I was getting scammed. I talked to two different managers that kept telling me it was my fault. This thing doesn’t allow me to give them a zero but that’s what they would get .

3 months ago

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Hannah Kelly

STAY FAR AWAY. They claim they canceled my account but have been charging me for OVER A YEAR and refuse to stop. Anytime I call or get a call back, they hang up on me. They came out ONE time and it took months of them dodging my calls and me needing to get my husband involved for them to cancel my account. They will charge me 2x in some months even and WILL NOT STOP. Biggest mistake ever signing up with them. I was told yesterday that I would get a call from the director, Spencer. Unsurprisingly, that never happened. I did however get a call today by someone who claimed Spencer was his boss and he would text Spencer and then hung up on me, again. I have been nothing but kind and even apologetic for being frustrated when I have been speaking to the representatives on the phone. I just don't understand. When will this end?? I just want my money back and to not have to go through this nonsense again. Do not make the same mistake I did.

4 months ago

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Ed Zyrek

Very shady business practices and a complete lack of customer service. We never had a contract, and had called for pricing a 3 month plan. They set up a 12 month plan at $39.00 a month for pest control. At the time I called Greenix and was told the contract was cancelled and I would get a refund, which never happened. I wound up disputing the charge, I contacted customer service, who insisted we have a plan (even though I disputed their charges in Feb. with AMX). Now we got a text they will be showing up 6/4/24. I called and was on the phone for 45 minutes, trying to stop it- I believe we did, but they never came out and said it. I DID tell them if Greenix showed up, the police would becalled and charges for trespassing filed. Their customer servicer line is anything but helpful (if you can get thru). Stay far away from Greenix!

5 months ago