Name: Greenix
Rating: 4.1

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Verified Customer

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Jamie

When I leave a message, they get back to me quickly and they answered all my questions. They went around the house and explained what they were doing. It is a good deal overall.

6 years ago

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Verified Customer

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Karen

It really did take care of stuff. They went over and beyond to make sure I had no ants coming from my firewood or my flower bed. They did a great job. I highly recommend them.

6 years ago

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Tenney Vaughn

we have had a great experience. I like how they have communicated when they have seen wholes and that their was something living in it. We have also had a great experience with letting us know in advance when they are coming to treat.

6 years ago Edited January 10, 2024

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Audrey Williams

Thus far everything has been ok. Like that i get a text prior to them arriving. Improve on personalizing their correspondence - i've had to request a re-service which was done fine but the next time someone came out they never mentioned what was missed before. makes me wonder if they did what the prior greenix rep. did. and then i'm expected to rate the service as exceptional.

6 years ago

Reply from Greenix

Hello Audrey! We are sorry for the lack of communication. We would like to offer you a credit on your account. Please email us and we can do that for you.v

Sep. 23rd, 2020

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James Blacklick, OH

It is fairly priced. It is a good value. There has been a reduction in the pests and bugs. They are always pretty responsive when call. One time they even came out the next day. I have no hesitation recommending Greenix.

6 years ago

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Sean Lewis Center, OH

Like that it is more environmentally friendly. They’re willing to come out if I need them and they always text before they come over and ask if there is anything they need to look for.

6 years ago

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Fran Ousky Waterville Township, Ohio

They seem to do a good job and came out to spray for a wasp issue I had

2 months ago

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Patrick Smith Bridgeville, Pennsylvania

On the ball and know their stuff would use them again.

2 months ago

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Cynthia Mueller Schaumburg, Illinois

I haven’t seen any mice thank goodness it’s been great

2 months ago

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Michele Luthringer Erie, Pennsylvania

Very professional and a pleasure to work with

2 months ago

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Mallory Kirkendall Lincoln, Nebraska

I think they do a good job and they are very professional and very responsive

3 months ago

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West Coast to Midwest Dublin, OH

Staff is friendly, professional and ALWAYS prompt. They arrive with a smile and ready to work. I receive messages before the appointment asking about any questions or concerns, and a quick follow up message just before the appointment. They send a detailed description about what was performed during the visit immediately after they leave. We have cameras so I know they are doing a good job! My favorite...they remove all cobwebs for me and have products on hand like ant traps if I need them. So far, so good. Keep up the good work, Greenix... and continue to hire great, hardworking people. It's a blessing these days.

4 years ago

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Jim Gabriele Mays Landing, NJ

Timmy who is the technician that services our home goes above and beyond to give us his expertise of service. Timmy is very knowledgeable of what he is applying around our home and if we have any questions at anytime he explains himself in a very clear and easy understanding manner. He conducts himself in a very professional friendly manner and always has a smile on his face., when he is finished he always makes sure that he checks in with us to make sure that we are happy with his service and is there anything better that he could do to make it even better! The key thing is that we have had no issues with Greenix and there products work. Much Appreciated, Jim G

4 years ago

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niharika samala Zionsville, IN

The GREENIX representative last week why is Mr. Taylor who helped us with mosquito treatment, but was kind enough to oblige and help us with ant treatment in the living room and loft. I was particularly impressed with the decency of Mr. Taylor, on his way out, when he saw me opening up a large package of carpet that arrived, and was kind enough to ask if he could help. It meant a lot to me that an employee of a contractor, who did not have to do that extra bit voiced his concern for the customer and had the graciousness to offer help. This is a quality extremely rare to find these days in anyone.

6 years ago

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Verified Customer

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Fransico Herrera Toledo, Ohio

You have a better price than anyone else and love the people you have working for you

4 months ago

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Verified Customer

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Tammy Russik

This company works with you and does a amazing job. Very friendly and would recommend them. Very perfecional.

8 months ago

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Jennifer Oliveira Owatonna, Minnesota

Minneapolis. Called to cancel contract 15 hours after the salesman Cooper C left my house. This is well within 3 days cancellation window. Had to call multiple times with wasted time jump through hoops with 3 different people technique to confirm cancellation with a CS manager. 20 days later a Greenix truck trespassed at my house without permission. When I called to tell them to leave immediately, Greenix told me the salesman fraudulently reactivated my account without my knowledge. And someone conveniently altered my email address (originally email address was correct) so I would not be notified of the reactivation. This company charges a $400 cancellation fee so this action tried to steal $400 from me. I filed a police report and notified BBB of this company’s fraudulent practices. I will NEVER speak to a door to door salesman again.

4 months ago

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Pam Brinks

Very thorough! Pests have been controlled! When I saw an uptick in spiders they came within a couple days. Very friendly customer service Highly recommend !

1 year ago

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Sonya Morgan

They are workers are very friendly and efficient. They always ensure my gates are closed when they leave. The bugs are eliminated too with is what I am after!

1 year ago

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Renee

Pleasant and courteous staff, very professional customer service team. The follow up is good. They keep saying if there is anything else to let them know.

6 years ago

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Wendy

Always a positive experience when I call them. It works. I don’t have any bugs. I don’t have to worry about it smelling or that I might touch or taste it.

6 years ago

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Anonymous

Good salesmen. The product is effective. I wasn’t able to get a hold of customer service, they were supposed to call before they came and didn’t do that.

6 years ago

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Jeff

My wife researched them and found they were the safest option. We has to get them to come back and do a couple of things a couple of times but they were very responsive in custom support, which is important to me.

6 years ago

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Christina

The past couple of months I haven’t had a really good experience with customer service. The requests I put in seem to be falling on deaf ears. It would be nice if they saved things because there have been a couple of times I have been accused of not calling and I provided proof of the time of the calla and still been told I am lying.

6 years ago

Reply from Greenix

Hi Christina. Thank you for reaching out! We are sorry to hear that you have had this experience and we want to make that you get taken care of! Please give our office a call at 844-233-7378 and request to speak with an account manager. They will be able to help you address your concerns. Thank you!

Oct. 22nd, 2020

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Kent

I’ve been happy enough with the service so I’ve kept it. They’ve done a good job, I no longer have spiders always building webs inside my house.

6 years ago

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Dave

Really satisfied. They got rid of what I couldn’t get rid of. I call and they are there on time and do it and leave. It is quick, easy, and seamless and efficient.

6 years ago

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Kelly

We haven’t had any issues. It has been very helpful. They are always available for any questions and take time to answer it no matter how busy they are.

6 years ago

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Terry

My bug problem is gone so it is a pretty good, positive treatment. I never have any trouble with them. They always do what they say. I am happy with them.

6 years ago

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Joe

It is the time of year for a lot of spider and a lot of insects around. We thought we would do it ourselves so my 90 year old husband was spraying around the house and it was a little bit difficult for him so we signed up. I like the people. They are very nice and personable but I am not sure about the product because I am still seeing insects.

6 years ago

Reply from Greenix

Hi Joe! We are glad that we were able to help you and take care of your home! If you are still seeing bugs, please give our office a call at 844-233-7378 and a representative will be happy to help you schedule a free reservice to ensure that you have a pest-free home. Thanks!

Oct. 22nd, 2020

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Marc & Julie

We don’t notice a smell. We still have a few bugs but not as many as we used to. They were very responsive when we asked them to come back to drop off the traps that they forgot.

6 years ago

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Charles

Their follow up is very good. Every time they give a follow up call to make sure we are happy with our treatment. For the most part the pest control does a good job. Keep up the good work.

6 years ago

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Gary

They are very timely. They let me now ahead of rime that they are going to be here. They get their work done pretty quickly. I think it works pretty well.

6 years ago

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Luke Maurer

The technicians do not appear to provide the same service between each visit. some spend more time than others on making sure they give a complete service as described at the contract signing while others rush through the service.

6 years ago

Reply from Greenix

Hi Luke! We are sorry that you did not receive the full service. If you call our office they can schedule a free reservice.

Sep. 23rd, 2020

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Keith and Tarah Morris

The employees have been very pleasant & positive people, and we've appreciated that. However, though we are pretty new to the company, unfortunately we are very disappointed and are actually entertaining the idea of returning to Moxy when our contract is up. This is because twice we've mentioned the yellow jackets nest in one of the basement window wells. And, yet, they are still there making it difficult to mow around there. :(

6 years ago

Reply from Greenix

Hello! We are sorry that you are still experiencing these yellow jacket problems. Please give our office a call and they can schedule a free service to get that treated.

Sep. 23rd, 2020

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Heather Pickerington, OH

This summer I had a mouse in the house and when I called about it the only feedback I got was at least it died. I’ve had to put in two calls for incorrect billing and every time I get passed around from person to person until they correct the bill.

6 years ago

Reply from Greenix

Hello Heather! We are extremely sorry for this mishap. Please let us know how we can make this right.

Sep. 23rd, 2020

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Len Hamilton Cherry Hill, New Jersey

Their performance and their professionalism.

3 months ago

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Wendy Flanders Clearfield, UT

They always do a great job. They make sure I know when they’re coming, and ask if I have any specific pest control help, beyond the normal service. They are thorough and always pleasant. Adrian O. was our technician today, and he was extra courteous and I appreciated that. I guess the most important thing is they do help us stay pest free. Great service!

4 years ago

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Veronica Fishers, IN

Since I have started using this company I have not had any bugs get into my garage! Not even spiders during the Fall. No signs of insects anywhere. They also took are of my Vole problems that came from my neighbors yard. My yard is still good to go! All the guys that come do the service are so polite and friendly. Service/customer service people are so helpful and informative.

5 years ago

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Verified Customer

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Don Sloas

Good communication and applications work. Technicians are polite and professional.

8 months ago

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Tracey Jones

During the service visit, the technician was polite and informed me that there was no rodent activity in my home. Based on that, we discussed general pest control, which I believed I already had or was continuing. However, I later discovered that I had been enrolled in a rodent service subscription without clear explanation or my informed consent. I have now paid for three months of a service for an issue that does not exist in my home. When I called to follow up—after waiting for service that never came—I was transferred multiple times, disconnected, and never received a callback. Eventually, I reached an extremely unprofessional account manager Chris. He repeatedly talked over me, did not allow me to explain the situation fully, and insisted that I must pay a $249 cancellation fee. This is unacceptable. I was: Told there was no rodent activity Enrolled in a service I did not knowingly agree to Charged for three months of unnecessary service Treated poorly when attempting to resolve the issue I am requesting: Immediate cancellation of the rodent service A full refund for the charges already paid Waiver of the $249 cancellation fee If this issue is not resolved promptly, I am prepared to escalate the matter through the Better Business Bureau and dispute the charges with my financial institution.

7 months ago

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Jerome Tujague

Absolutely terrible. Do not ever use. I was sold on the service by a technician who was working on the house next door. He did a very brief inspection and claimed to see droppings in various locations. Some locations were accurate, but he showed me a picture of an A/C unit with a lot of droppings in it, which I later checked, and did not see any in ours. I called to cancel, and surprise, there was a huge cancellation fee of $250, which the technician did not tell me about. He did tell me "you can cancel anytime" so not an outright lie, but he omitted the fee. The line about the fee is in the contract, but that isn't something you normally read when someone is handing you a tiny iPhone screen to sign with your finger. I should have looked at the contract more closely, but this is clearly a company with shady practices who encourage their technicians to lie by omission and hook prospective customers who just want to get pests and rodents out of their house.

7 months ago

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Peter Vardoulis

They responded quickly and go over exactly what they are going to do. Plus if I need something else they take care of it

1 year ago Edited November 8, 2025

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Tim Stevens

Greenix is a very professional company, the technicians are very pleasant and take pride in their workmanship try to please the customer..

1 year ago

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Megan Welch

The BEST pest control company I have ever had!! Always prompt, always thorough, and always respectful!! I love them and would Highly recommend!!!

1 year ago

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Dawn Franzen

The Greenix service professionals are very knowledgeable, friendly, and prompt. They do a thorough job eliminating the bugs, especially ants.

1 year ago

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Caetana

Every time I call them, for anything, they’ve shown up right away. They are professional and polite and offer me good price.

6 years ago

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Michelle

Chose it because they have a more natural product. They are very friendly and thorough. They respond quickly and have a great service.

6 years ago

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Fabiola

It is not cheap but it is fine. We never have any problems with them. It is a great company and we get results. They are always nice and attentive.

6 years ago

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Dawn

I was impressed with the sales person when he came to my door and the experience of them doing it was fine but the quality of the pest control is poor as we still have all kinds of bugs everywhere. I like the people and the process just not the outcome.

6 years ago

Reply from Greenix

Dawn, thank you for taking time to provide this feedback for us! We are happy that you have had a positive experience with our employees! We are so sorry that you continue to see pests. Please give us a call at 844-233-7378 so we can schedule a free re-service to ensure that your home is pest free. We look forward to your call!

Nov. 16th, 2020

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Sandy Burkett

The employees are polite and thorough. They call to give you and estimated arrival time and check if there is any area that needs special attention.

6 years ago