Name: Greenix
Rating: 4.3

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Verified Customer

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Gary

They are very timely. They let me now ahead of rime that they are going to be here. They get their work done pretty quickly. I think it works pretty well.

5 years ago

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Keith and Tarah Morris

The employees have been very pleasant & positive people, and we've appreciated that. However, though we are pretty new to the company, unfortunately we are very disappointed and are actually entertaining the idea of returning to Moxy when our contract is up. This is because twice we've mentioned the yellow jackets nest in one of the basement window wells. And, yet, they are still there making it difficult to mow around there. :(

5 years ago

Reply from Greenix

Hello! We are sorry that you are still experiencing these yellow jacket problems. Please give our office a call and they can schedule a free service to get that treated.

Sep. 23rd, 2020

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Luke Maurer

The technicians do not appear to provide the same service between each visit. some spend more time than others on making sure they give a complete service as described at the contract signing while others rush through the service.

5 years ago

Reply from Greenix

Hi Luke! We are sorry that you did not receive the full service. If you call our office they can schedule a free reservice.

Sep. 23rd, 2020

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Heather Pickerington, OH

This summer I had a mouse in the house and when I called about it the only feedback I got was at least it died. I’ve had to put in two calls for incorrect billing and every time I get passed around from person to person until they correct the bill.

5 years ago

Reply from Greenix

Hello Heather! We are extremely sorry for this mishap. Please let us know how we can make this right.

Sep. 23rd, 2020

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marloweknives

Alex stopped by and was a nice young man with a well rehearsed sales pitch. I ultimately did not sign up for service, mainly because I don't do business this way ( door to door). Alex seemed to be knowledgeable and was very friendly. A little bit pushy, but that's the nature of the job and the script and I can't fault him. We've had them stop before to try to get us to sign up and the young men they hire for this are always pleasant and polite, thus the 4 stars.

6 months ago

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Wendy Flanders Clearfield, UT

They always do a great job. They make sure I know when they’re coming, and ask if I have any specific pest control help, beyond the normal service. They are thorough and always pleasant. Adrian O. was our technician today, and he was extra courteous and I appreciated that. I guess the most important thing is they do help us stay pest free. Great service!

3 years ago

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Veronica Fishers, IN

Since I have started using this company I have not had any bugs get into my garage! Not even spiders during the Fall. No signs of insects anywhere. They also took are of my Vole problems that came from my neighbors yard. My yard is still good to go! All the guys that come do the service are so polite and friendly. Service/customer service people are so helpful and informative.

4 years ago

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Cherell Jones

I loved the updates on the bate stations when someone does come out to inspect.

4 months ago

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Mike Manley

Prompt attention to our problems and very competent workers. Thank you Greenix

4 months ago

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David Johnson

We haven't had any problems with bees or voles since we started with Greenix.

4 months ago

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Theresa Gentner

I wouldn't even give them 1 star but you have to choose 1. GREENIX WILL GET YOUR CREDIT CARD NUMBER AND JUST KEEP CHARGING IT ERRONEOUS CHARGES AND WHEN YOU TRY TO CANCEL THEY WOP $100 S MORE DOLLARS ON YOUR CARD FOR A CANCELLATION FEE. THEY ARE A BIG RIP OFF AVOID AT ALL COSTS. THEY GET YOU TO SIGN A TECHS PHONE CONTRACT AND THEN THEY CHARGE MORE THAN THEY TOLD YOU AT THE DOOR. I NEVER GOT A COPY OF THE CONTRACT. I CAN'T BELIEVE THIS COMPANY STAYS IN BUSINESS. TRIED TO CALL THE GUY THAT CAME TO MY HOUSE TO FIND OUT WHY THE MONTHLY CHARGE WAS MORE THAN HE TOLD ME AND HE WOULD NOT RETURN MY PHONE CALL THIS IS A SCAM COMPANY

6 months ago

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Edward Lawrence

Greenix unsolicited targeted my 85 year old widowed mother as she lives in a neighborhood of elderly single and retired people. they convinced her that she needed monthly pest control because she admitted to having some ants in her yard. this escalated to a monthly charge of $40 and she unwittingly consented to a year long tcontract. they then convinced her that she needed rodent control in the form of a bunch of boxes filled with bricks placed around her house which was an additional $59 a month which she thought was a one time charge. when she realized she had committed to a monthly charge she asked to have the boxes removed and the representative offered a reduced price explaining she was committed to the service. when i learned of this chicanery i contacted greenix and tried to cancel the service and was told the boxes would be removed within a week. two weeks later the boxes where still there and she received another bill for the rodent traps. I called again on her behalf and was told they would come for the boxes but she would be charged a $250 cancellation fee. when I requested to cancel all their services because... this is so wrong. they threatened to take my mother to collections. I had to agree to continue the $40 a month regular fee until December to avoid legal action and collections.

7 months ago

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Laurie Lebo

Well if you need customer service it's a joke I needed reservice wanted to call them and guess what...customer service is in the Philippines. Good luck getting anything taken care of. They really are only about the $$$ not the service. Asked point blank when we signed up, due to allergies, that if we had bees would we be able to get someone ASAP to have it resolved. ABSOLUTLY was the answer. Called today spent rounds with Customer Service and first available is NEXT WEEK. They have nothing that would be earlier than that. They then agree to expedite it as "a favor". Then I get a nameless text saying someone will be there today...great, but wait they didn't ask when someone will be home and/or where the nest is. How are they going to service anything?? Heck they could say the tech was there and nothing got done. AGAIN, no idea of what customer service is at all. They just pretend to have customer service. Only people I feel sorry for and the poor guys that have to do the service an me for having been stupid enough to believing them.

7 months ago

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Fabiola

It is not cheap but it is fine. We never have any problems with them. It is a great company and we get results. They are always nice and attentive.

5 years ago

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Caetana

Every time I call them, for anything, they’ve shown up right away. They are professional and polite and offer me good price.

5 years ago

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Michelle

Chose it because they have a more natural product. They are very friendly and thorough. They respond quickly and have a great service.

5 years ago

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Dawn

I was impressed with the sales person when he came to my door and the experience of them doing it was fine but the quality of the pest control is poor as we still have all kinds of bugs everywhere. I like the people and the process just not the outcome.

5 years ago

Reply from Greenix

Dawn, thank you for taking time to provide this feedback for us! We are happy that you have had a positive experience with our employees! We are so sorry that you continue to see pests. Please give us a call at 844-233-7378 so we can schedule a free re-service to ensure that your home is pest free. We look forward to your call!

Nov. 16th, 2020

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Sandy Burkett

The employees are polite and thorough. They call to give you and estimated arrival time and check if there is any area that needs special attention.

5 years ago

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Kyndall Wilson

They got rid of my big spiders, but not my spiders and webs in my bushes and I Didnt like how they dont do the whole yard and that fleas and ticks are an extra fee.

5 years ago

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Barb

They are only here for maybe 5 minutes, walk around with a "duster" and get cobwebs,and then go to their truck and get some bug spray or powder and the are done. All for $129 a visit. You are bound by a contract for 18 mo. I got a call from a representative from the company asking how I liked the service. I told him how I felt, he said he was sorry and told me he would cancel my contract.

5 years ago

Reply from Greenix

Hi Barb! Thanks for your feedback. We are sorry to hear that you had this experience and we want to make it right. Please give our office a call and we can get you scheduled for a free reservice to ensure that you have a pest-free home. Thanks!

Oct. 22nd, 2020

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Chris Mayfield

The service seems to be working and your staff are delightful to interact with. I'm not a fan of contracts and upsells are a turnoff.

5 years ago

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Dan

Courteous, polite, excellent communication with me, arrive on time. Only receiving services for two months so hard to say if it is working well just yet.

5 years ago

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Patrick

Detail oriented, they send good people and the ones they have sent are not only friendly but really try to make sure they do what needs done.

5 years ago

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Virginia

Every time they come, they are very nice and pleasant and do a great job. We switched from FC’s because it is less expensive.

5 years ago

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Daniel

Little cost and good value. There are not many bugs though I do see some occasionally. Even when I have problems, they are great to work with.

5 years ago

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Anonymous

Everything is great. We have a standby order. Anytime there is stuff in between, they come back and fix it. Very responsive.

5 years ago

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Ken

We don’t get spiders inside anymore but I think they should be more friendly, the guy that was here was not very friendly.

5 years ago

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Kendra

Sometime we are charged for the outside when I don’t think we should be but customer service is very friendly and I like that it is natural.

5 years ago

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Anonymous

For me they have done a really good job. He does the job then leaves and I pay the bill and that is the extent of it. We don’t have any bugs.

5 years ago

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Phyllis Gorman

Pretty good experience. The technicians are personable and professional. They seem to be competent as far as I can tellsont really have anything they could improve upon.

5 years ago

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Christopher Tieken

So far its been great. Living in a preserve and on a large pond, we haven't had pest problems at all. Keep doing what your doing!

5 years ago

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Heather

I use them for insect and rodent control. It really works and they are happy to provide that little extra bit for complete satisfaction.

5 years ago

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Anonymous Dublin, OH

Since we’ve had them, we’ve seen a dramatic reduction in pests. We always receive timely updates both before and after treatment.

5 years ago

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Anonymous Powell, OH

Pretty trustworthy business, they are always pretty friendly and it is nice to have a notification when they’re coming and a summary after the visit. It might be expensive.

5 years ago

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Paula Blue Rock, OH

I appreciate their professionalism and their follow ups and their courtesy calls. They listen to my needs. I see results.

5 years ago

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Mark Columbus, OH

Greenix is very thorough and very polite. It has been very positive working with them. Their customer service is supportive.

5 years ago

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Lubna Dublin, OH

Good promotions and the salesperson was really good and the service so far has been good. I like that they cleat the spider webs.

5 years ago

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Maria Columbus, OH

It's all natural so it is not going to hurt my pet. If there is an issue, they are prompt sending someone out to you. I am happy with them.

5 years ago

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Enrique Pickerington, OH

I had wanted to try a new company and I would say it has been a very positive experience the two services I have used them for.

5 years ago

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Anonymous Westerville, OH

I like that it is not toxic for the grandchildren. They seem to be conscientious. They always get back to me if I have a complaint.

5 years ago

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Damian Columbus, OH

Friendly service. Timely updates. There is a reduction in the pest problems that I had in the past. I would recommend their service.

5 years ago

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Charmaine Blacklick, OH

They have pretty good customer service, it is pretty reachable when I call about concerns. They respond quickly when you need their free reservice, which I had to use since I was still seeing spiders everywhere.

5 years ago

Reply from Greenix

Hi Charmaine! Thank you for your postiive feedback. Please call in and schedule another free reservice to get those spiders treated, we want to make sure you are living in a pest free home.

Sep. 23rd, 2020

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Jenn Pickerington, OH

We’ve definitely noticed a decreased in spiders and cobwebs and bugs. They’ve been great. They seem to be more than the company we had prior.

5 years ago

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Van Dublin, OH

We haven’t had any pests since they started. They’ve always been responsive to any questions or needs to reschedule.

5 years ago

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Unsatisfied

I called this service in Kalamazoo Michigan to test for pests at a family member's residence in August 2023. When no pests were found, I tried to cancel the service in May, 2024. I was told that I could not cancel (without a cancellation fee of over $200) until closer to the renewal date in August and they would NOT note the account. When I was notified of a service that was scheduled in August, I called the number I received the message from and told them to cancel. I was assured that the property would not be treated and that the service would be cancelled. Not only did the service not get cancelled, but another technician was sent to the property to treat. When I called today regarding the additional billing/payments, I was told that "we tried to call but din' get an answer, so we continued with the account". How many times do you have to cancel a service before it is actually cancelled?? I am out $180 because the "Technicians are unable to cancel services". The business practice of this company is certainly lacking in customer service. I would not recommend based on my experience with the financial dealings of the company.

11 months ago

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James Wright

While I've had billing issues with them, their services are top notch. We've had no pest issue the past 3 years using their services. Great technicians. Just watch to insure you're not double billed. If you have been, they will immediately correct it.

2 years ago

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Bonny Caldwell, NJ

Greenie has been extremely responsive in helping us resolve our yellow jackets issue, including removing a nest in the ceiling of a bedroom, and treating other areas of heavy activity around our house. Their service team was responsive and their technicians took time to understand and resolve our problem.

3 years ago

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Linda Tezak Smyrna, DE

1st visit from this company and I really impressed. My serviceman was professional, thorough and was timely. I am still amazed at the result after just one visit inside and out. I have seen minimal creatures since the visit. Greenix knows what needs to be done and they get it done! Thanks

3 years ago

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Martin Wilcox Newark, OH

The first time I heard of Greenix was from a salesman named Jonathan. He spoke about what his company did and how it could help me protect my home. I gave you a try and haven’t been disappointed in anything you have done. I would really have to be extremely disappointed in Greenix for me to go look for another service

3 years ago

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Opal Sky Newark, OH

Greenix provides the most thorough service to care for insect and rodent issues on your property. Their service people are so nice and always text inquiring about any problems you have concerns about. I recommend them highly.

3 years ago