Name: Greenix
Rating: 4.5

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Jan Bannon Plainfield, IN

Thé first application did not work well I think maybe the rain had a lot to do with the reapplied but I wasn’t home so they never got the inside it seemed to take care of the ants but the spiders were really bad inside and out especially on the bushes. The second application seems to be doing much better but I’m still seeing a few spiders inside but I’m giving it time again we had rain right after the application but so far it seems to be working much better hopefully the spiders will disappear

4 years ago

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Elise Plymouth, MI

Every Greenix employee who has done work in my yard has been amazing. They’re all very courteous and willing to answer questions. I use Greenix for bug control, flea/tick/mosquito control and chipmunk/pest control. I highly recommend this company!!

4 years ago

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ann boswell Erie, PA

The services are great, but the scheduling needs revamped. We have the mosquito and tick spraying service that needs done once a month. This year and last year they missed us an entire month, defeating the purpose. Once I called it was rectified quickly but really, how hard is it to preschedule a monthly appt.

4 years ago

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Leilani Gardner, KS

Eric the technician who came out to our house today was great and found a few spots where Pets could enter actually into the house so he called me up about that and then I called Maren to give her my new credit card number and she was just always so nice just a very pleasant person to talk with on the phone

4 years ago

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Robyn Brady Kent, OH

We used Greenix at out last house because we were seeing more and more spiders inside the house. They did a thorough inspection and came and sprayed and cleaned all the cobwebs from our garage. We thought we still had too many spiders so they came out again and sprayed again at no cost. Very friendly and courteous people.

4 years ago

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Sabra Webster ,

we experienced great customer service by the gentleman who came to our house for our monthly spray. He also answered all my questions about getting the boxes set outside our house for a possible mouse inside our house. He was very thorough with me.

4 years ago

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Matt Mercure Lansing, MI

Always good :) Good people, good communications, nice people on follow-up confirmations. Work done in an environmentally caring and considerate way. Effective too, helped me with both an old Carpenter Ant problem as well as mice overall. Everything you'd want in home service on pest control.

5 years ago

Reply from Greenix

Hello Matt. Thank you for taking time to provide us with this positive feedback. We are so grateful you appreciate our efforts to be green and environmentally friendly as that value is what stemmed our company name of Greenix. We appreciate you being a loyal customer Matt. If there is ever anything we can do to help you, please don't hesitate to reach out.

Mar. 3rd, 2021

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ben craner ,

Great service! I love it that they use safe, green, eco friendly products. It’s also pretty great that they send me a text message before and after each visit letting me know what’s been done and recommended in the future. Totally recommend using them.

5 years ago

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J Thomas Grand Haven, MI

Now available in Michigan as well. Professional, organic pest control. Examined our property, asked questions and made recommendations. We are completely satisfied with the service. Happy with the information provided and contract terms.

6 years ago

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Verified Customer

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Kathy Trinclisti

Very easy to work with. Very knowledgeable and friendly.

3 months ago

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Terry & Laora Groves Bergstrom

Great customer service and reliable to get the job done

3 months ago

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Verified Customer

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Shannon Castlin

How they make sure any problems are resolved

3 months ago

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Charles Johnson

Great service, keep up the good work...see you next year

4 months ago

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Verified Customer

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Ed Geyer

Travis was very friendly explained what he did.

4 months ago

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marloweknives

Alex stopped by and was a nice young man with a well rehearsed sales pitch. I ultimately did not sign up for service, mainly because I don't do business this way ( door to door). Alex seemed to be knowledgeable and was very friendly. A little bit pushy, but that's the nature of the job and the script and I can't fault him. We've had them stop before to try to get us to sign up and the young men they hire for this are always pleasant and polite, thus the 4 stars.

9 months ago

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Verified Customer

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Sandra Jackson

The representative was very knowledgeable and helpful to ridding us of pests.

6 months ago

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Verified Customer

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Cherell Jones

I loved the updates on the bate stations when someone does come out to inspect.

6 months ago

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Mike Manley

Prompt attention to our problems and very competent workers. Thank you Greenix

6 months ago

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David Johnson

We haven't had any problems with bees or voles since we started with Greenix.

6 months ago

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David

The salesman convinced me choose them. I have had a question, customer support was able to answer it promptly.

5 years ago

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Verified Customer

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Kamelia Masad

My experience with Greenix has been great, they do there work very well, they are very respectful people

5 years ago

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Verified Customer

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Marty Fultz

Great!!! They have handled all of our concerns. Very neat and orderly. Always one time. Good company!

5 years ago

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Verified Customer

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Don Adair

Very good and take care of problems. Customer service and pricing is very good. We had ants now we don't...

5 years ago

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Verified Customer

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Sandi Dinovo

Could improve by replacing my black mice boxes in garage without charge...Terminix always replaced them at no additional charge & I paid less quarterly than I pay now.

5 years ago

Reply from Greenix

Hi Sandi! Thank you for reaching out! We are always striving to improve and we appreciate your feedback.

Oct. 22nd, 2020

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Verified Customer

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Trish

Very nice workers.. improvements would be that they need to make a connect contact with me to be able to come inside to spray.. They have yet to do this and I've asked

5 years ago

Reply from Greenix

Hi Trish! Thank you for reaching out! We would love to come and service the interior of your home for free. Please give our office a call and a representative will be happy to help you schedule a time and date that works for you to let the technician inside. Thank you!

Oct. 22nd, 2020

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Verified Customer

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Sonya

I feel like the service is good but we've seen more spiders and insect indoors then we have in the past using other companies. Not sure why.

5 years ago

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Verified Customer

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Matt

Excellent customer service and on-site support is fantastic. All of the reps are personable and go beyond the "normal" treatments.

5 years ago

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Verified Customer

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Corey Gibson

The company tricks you into signing up for a longer period than originally thought. I dont feel like it does that good of a job for what you pay. I would not have signed up if I knew what I know now.

5 years ago

Reply from Greenix

Hi Corey! Thank you for your feedback. We are sorry to hear that you have not had a good experience and we would love to make this right. Please give our office a call at 844-233-7378 and a representative will be happy to better address your concerns. Thank you!

Oct. 22nd, 2020

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Verified Customer

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Lora

There are still some pest issues but it is better. They are very pleasant and always contact me and give me ideas of what to do.

5 years ago

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Lisa

Appeared to be relatively environmentally friendly but I still have problems so I don’t know what I am getting for my money and I am not really happy with it.

5 years ago

Reply from Greenix

Hi Lisa! Thank you for your feedback! We are sorry to hear that you are still seeing bugs. We would love to come out and retreat your home for free! Please give our office a call at 844-233-7378 and a representative will be happy to help you schedule that appointment. Thank you!

Oct. 22nd, 2020

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Verified Customer

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Tim

Customer support is very friendly and did a good job communicating. It is much better than the competition.

5 years ago

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Connor

Everybody that has been to the house has been really nice and I don’t see to many bugs around the house. The price is really good.

5 years ago

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Verified Customer

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Mark

Like the product they use and that they approached me on a door to door campaign. They do good work.

5 years ago

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Verified Customer

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Pauline

Always when I call they answer and seem to be concerned about my needs and that I still have problems.

5 years ago

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Verified Customer

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Lesia Ray

Hasn't been good. The last person that came dented the flashing around two of my windows. She told me if I would by the mouse package she would treat my wasp problem. Found out later that's included in my package any way.

5 years ago

Reply from Greenix

Hi Lesia! Thank you for reaching out. We are sorry to hear about that and we would love to fix the dents for you. Please email us at office@greenixpc.com and we will be happy to take care of that for you as well as any other problems. Thanks!

Oct. 22nd, 2020

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Verified Customer

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Roland Luna

We’ve had a very positive experience. Logan (the tech that visits) communicates great before & after the appt.

5 years ago Edited January 10, 2024

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Bob Walton

They are professional and reasonably thorough. They could pay a little closer attention to addressing the spider issues.

5 years ago

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Verified Customer

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Dannie Pierce

Service is good; polite technicians. Have had call back for retreatments and still have issues outside with ants and spiders.

5 years ago

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Verified Customer

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Rebecca Dublin, OH

We don’t have to worry about bugs anymore. It has been very good. Communication is always really good.

5 years ago

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Verified Customer

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Laura Pickerington, OH

The salesman that came around was really nice. They came oud and did the service but I did not quite get rid of all the bugs.

5 years ago

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Verified Customer

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Cathy Delaware, OH

Less pests inside and outside the house since we switched to greenix from a different pest control company.

5 years ago

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Bright Galena, OH

Some technicians are better than other. I would like it better I there was a normal technician that showed up at my property.

5 years ago

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Verified Customer

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Mary Ann Columbus, OH

They give good feedback after they visit for the treatment through lately I have been seeing some very large spiders. Until I see great results I wouldn’t recommend them.

5 years ago

Reply from Greenix

Hi Mary! We are sorry you are still experiencing those bug problems. Please give our office a call and they can schedule a free reservice.

Sep. 23rd, 2020

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Verified Customer

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Deron Powell, OH

They listen to our concerns. I like that techs always contact us to see if we have additional needs.

5 years ago

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Verified Customer

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Tina Saint Marys, OH

The reason why I like them is every time I ask somebody to do it, they are very courteous. I love their staff.

5 years ago

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Anonymous Powell, OH

Neighbors used them so we decided to use it too. There have been no bugs since we started the service.

5 years ago

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Verified Customer

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Michael Columbus, OH

If I call them, they seem to follow instructions. They do it in adequate time, but they don’t rush, they put in the time.

5 years ago

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Edward Lawrence

Greenix unsolicited targeted my 85 year old widowed mother as she lives in a neighborhood of elderly single and retired people. they convinced her that she needed monthly pest control because she admitted to having some ants in her yard. this escalated to a monthly charge of $40 and she unwittingly consented to a year long tcontract. they then convinced her that she needed rodent control in the form of a bunch of boxes filled with bricks placed around her house which was an additional $59 a month which she thought was a one time charge. when she realized she had committed to a monthly charge she asked to have the boxes removed and the representative offered a reduced price explaining she was committed to the service. when i learned of this chicanery i contacted greenix and tried to cancel the service and was told the boxes would be removed within a week. two weeks later the boxes where still there and she received another bill for the rodent traps. I called again on her behalf and was told they would come for the boxes but she would be charged a $250 cancellation fee. when I requested to cancel all their services because... this is so wrong. they threatened to take my mother to collections. I had to agree to continue the $40 a month regular fee until December to avoid legal action and collections.

9 months ago

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Laurie Lebo

Well if you need customer service it's a joke I needed reservice wanted to call them and guess what...customer service is in the Philippines. Good luck getting anything taken care of. They really are only about the $$$ not the service. Asked point blank when we signed up, due to allergies, that if we had bees would we be able to get someone ASAP to have it resolved. ABSOLUTLY was the answer. Called today spent rounds with Customer Service and first available is NEXT WEEK. They have nothing that would be earlier than that. They then agree to expedite it as "a favor". Then I get a nameless text saying someone will be there today...great, but wait they didn't ask when someone will be home and/or where the nest is. How are they going to service anything?? Heck they could say the tech was there and nothing got done. AGAIN, no idea of what customer service is at all. They just pretend to have customer service. Only people I feel sorry for and the poor guys that have to do the service an me for having been stupid enough to believing them.

9 months ago

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Unsatisfied

I called this service in Kalamazoo Michigan to test for pests at a family member's residence in August 2023. When no pests were found, I tried to cancel the service in May, 2024. I was told that I could not cancel (without a cancellation fee of over $200) until closer to the renewal date in August and they would NOT note the account. When I was notified of a service that was scheduled in August, I called the number I received the message from and told them to cancel. I was assured that the property would not be treated and that the service would be cancelled. Not only did the service not get cancelled, but another technician was sent to the property to treat. When I called today regarding the additional billing/payments, I was told that "we tried to call but din' get an answer, so we continued with the account". How many times do you have to cancel a service before it is actually cancelled?? I am out $180 because the "Technicians are unable to cancel services". The business practice of this company is certainly lacking in customer service. I would not recommend based on my experience with the financial dealings of the company.

1 year ago