Name: Greenix
Rating: 4.3

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Verified Customer

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Chrissie

Their communication and thoroughness is outstanding. Any time you call, you speak to a human who answers your questions and concerns. They send someone out immediately. They are environmentally safe and safe for animals and I don’t have any rodents or critters on my property anymore.

5 years ago

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Verified Customer

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Chris

I appreciate that they always calls or text when they are coming out and they are very courteous and nice. I think it is good value. There are still some bees around our house so I am not ure id they missed something or if that was not something my package covered.

5 years ago

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Verified Customer

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Anonymous Lima, OH

On site customer interaction has been excellent. The service is thorough and effective. I would like to provide my accolades for their orientation to customer service and customer engagement. They are very focused on satisfying the customer with a positive attitude. It’s refreshing.

5 years ago

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Verified Customer

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Ayman Delaware, OH

Very responsive and they come back if it is needed if they didn’t do a good job. We’re not seeing any pests or insects in the house since we started using the service. They should give their customers a heads up if their prices change.

5 years ago

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Verified Customer

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Cindy Lakeview, OH

I get what I pay for. I was disappointed with pest control company I was using and I haven’t had any problems with Greenix. They are good at communicating. When they arrive, they check in. They do everything they are required to do before leaving. They are careful around my pond.

5 years ago

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Andrew Powell, OH

Affordable price and selection of services is good. We always get timely notifications when the service personnel are coming out and we always get feedback after about what they provided. We have noticed improvements. It seems to be working well.

5 years ago

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Ryan Marysville, OH

Some of the services you can do by yourself but they do a nice job and use good materials so we’re pretty happy with the service. They offer a good selection of services. It’s pretty much everything we need. They’ve been quick to respond and they give us a lot of information.

5 years ago

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Verified Customer

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Matt Galloway, OH

My pest issue has been dealt with. My wife liked that it natural and better for the environment when we were looking into companies. It is nice that they let me pause the service during the pandemic instead of terminating the service.

5 years ago

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Verified Customer

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Ross Litvak

Been doing my house for over a year, great service and amazing customer service thank you!

3 months ago

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Steve Adams

All the technicians have been nice and efficient. No problem coming back if the pests are not cooperating too.

5 months ago

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anominous

THEY DO NOT TELL YOU THAT YOU HAVE TO HAVE A CONTRACT OR ABOUT WHAT YOU HAVE . THEY DO THE WORK AND THEN HAND YOU A PAPER TO SIGN REAL FAST, THEN LEAVE THEY SHOULD COME IN AND EXPLAIN WHAT THEY ARE DOING AND TELLING YUOU THAT IT IS A CONTRACT FOR A YEAR AND THAT IT IS $53.78 A MONTH BEFORE THEY START THE WORK AND LET ME DECIDE IF i WANT THAT FIRST BEFORE THEY DO THE WORK, AND i WOULD HAVE SAID NO TO THAT CONTRACT. tHEY ARE FAST TALKERS THAT DO NOT EXSPLAIN ANYTHING TO YOU. tHEIR CUSTOMER SERVICE IS AWFUL TO . yOU HAVE TO WAITE FOR EVER TO TALK TO SOMEONE AND THEIR ATTITUDE SUCKS. IT IS LIKE TO BAD FOR YOU SUCK IT UP AND SNICKER ABOUT IT. WILL NEVER TELL ANYONE THAT THEY ARE GOOD COMPANY AAND THAT THEY ARE SNEAKY.

3 months ago

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Verified Customer

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B. Stump

My experience with Greenix has been a positive one. The technicians are always very thorough with their treatments and tell me if there were any issues, following their service.

5 years ago

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TOM

Very good experience. They are flexible with service calls. Anything I have requested has been happily taken care of.I really cant think of anything I would change at this time.

5 years ago

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Verified Customer

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Victoria

When the technician found additional problems with carpenter bees, they communicated that with us and kept us in the loop about what was going on so we could make a decision. I appreciated the professionalism.

5 years ago

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Verified Customer

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William

The guy stopped at my door gave me a god start. Good follow up. You know when they are coming to the house. I could do it on my own and it be cheaper but they know what they are doing and I have no issues doing business with them.

5 years ago

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Verified Customer

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Judy

Above and beyond. When you ask them to help, they get the job done. Any problems you have, they work on it. They are very pleasant and very helpful and very understanding. That is good customer service.

5 years ago

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Ryan

It has always worked. I’ve had it at two different homes and never had any problems. They are pretty responsive to any problems you have. I love the affordability of it, the price is pretty reasonable.

5 years ago

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Verified Customer

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Michael

It seems to be doing what was promised. I have not really noticed a whole lot of pests or anything else around. They always let me know when they are coming out and when they are completed. They are very attentive.

5 years ago

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Karen

It really did take care of stuff. They went over and beyond to make sure I had no ants coming from my firewood or my flower bed. They did a great job. I highly recommend them.

5 years ago

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Verified Customer

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Jamie

When I leave a message, they get back to me quickly and they answered all my questions. They went around the house and explained what they were doing. It is a good deal overall.

5 years ago

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Jung

People are courteous and the price is reasonable. They do a good job and it works though the last time I had them do the inside and outside and they ran out of time so they didn’t get done what they were supposed to do so I had to reschedule.

5 years ago

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Verified Customer

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Anonymous

Everyone I have dealt with had been very cordial and informative. I don’t have any complaints. They talk to me about it and make recommendation if I need it. I am on a fixed income and they have been very good and cheap.

5 years ago

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Verified Customer

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Ken

Greenix offered me a better deal than I had and they always reach out to me and are responsive but despite the multiple treatments, the yellow jacket nest came back until I doused it with a product.

5 years ago

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Karen

Seems to be working really well to keep everything away. I like that they let us know when they are coming because we have a dog. They are always very good to make sure we are happy with the service.

5 years ago

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Anonymous

Since they started, we have not had pest problems. We heard things about them before we signed up and the way the describe their process made us think we would get a better outcome than the other company we had.

5 years ago

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Verified Customer

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Tenney Vaughn

we have had a great experience. I like how they have communicated when they have seen wholes and that their was something living in it. We have also had a great experience with letting us know in advance when they are coming to treat.

5 years ago Edited January 10, 2024

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Audrey Williams

Thus far everything has been ok. Like that i get a text prior to them arriving. Improve on personalizing their correspondence - i've had to request a re-service which was done fine but the next time someone came out they never mentioned what was missed before. makes me wonder if they did what the prior greenix rep. did. and then i'm expected to rate the service as exceptional.

5 years ago

Reply from Greenix

Hello Audrey! We are sorry for the lack of communication. We would like to offer you a credit on your account. Please email us and we can do that for you.v

Sep. 23rd, 2020

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Verified Customer

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James Blacklick, OH

It is fairly priced. It is a good value. There has been a reduction in the pests and bugs. They are always pretty responsive when call. One time they even came out the next day. I have no hesitation recommending Greenix.

5 years ago

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Verified Customer

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Sean Lewis Center, OH

Like that it is more environmentally friendly. They’re willing to come out if I need them and they always text before they come over and ask if there is anything they need to look for.

5 years ago

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Kimberlee DeJong

If I could give zero stars I would! The biggest scam company out there. Don’t believe a word you hear from their sales people should they come knocking on your door!

4 weeks ago

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Verified Customer

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Ed Geyer

Travis was very friendly explained what he did.

2 months ago

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West Coast to Midwest Dublin, OH

Staff is friendly, professional and ALWAYS prompt. They arrive with a smile and ready to work. I receive messages before the appointment asking about any questions or concerns, and a quick follow up message just before the appointment. They send a detailed description about what was performed during the visit immediately after they leave. We have cameras so I know they are doing a good job! My favorite...they remove all cobwebs for me and have products on hand like ant traps if I need them. So far, so good. Keep up the good work, Greenix... and continue to hire great, hardworking people. It's a blessing these days.

3 years ago

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Jim Gabriele Mays Landing, NJ

Timmy who is the technician that services our home goes above and beyond to give us his expertise of service. Timmy is very knowledgeable of what he is applying around our home and if we have any questions at anytime he explains himself in a very clear and easy understanding manner. He conducts himself in a very professional friendly manner and always has a smile on his face., when he is finished he always makes sure that he checks in with us to make sure that we are happy with his service and is there anything better that he could do to make it even better! The key thing is that we have had no issues with Greenix and there products work. Much Appreciated, Jim G

3 years ago

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niharika samala Zionsville, IN

The GREENIX representative last week why is Mr. Taylor who helped us with mosquito treatment, but was kind enough to oblige and help us with ant treatment in the living room and loft. I was particularly impressed with the decency of Mr. Taylor, on his way out, when he saw me opening up a large package of carpet that arrived, and was kind enough to ask if he could help. It meant a lot to me that an employee of a contractor, who did not have to do that extra bit voiced his concern for the customer and had the graciousness to offer help. This is a quality extremely rare to find these days in anyone.

5 years ago

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Verified Customer

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Elizabeth Abasov

Very professional and friendly team! 100% of successfully protected premises. Thank you Greenex!

4 months ago

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Lisa Christy

I appreciated the kindness and information given by the employee before my lawn application

4 months ago

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Christopher Browne

Great service! The techs are always knowledgeable, respectful and answer any questions I may have.

4 months ago

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Adair Welton

The pest control service is fine, but they keep trying to bill me more than my contract states. My contract is for $89,00 per month. They've tried to bill $91. 68 twice. They made the correction, and it's a small amount of money, but it adds up to $32.16 per year, which is almost 1/2 of the monthly charge, and I really don't want to have to call and complain each month as each call finds me more aggravated.

8 months ago

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Verified Customer

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Jeff

My wife researched them and found they were the safest option. We has to get them to come back and do a couple of things a couple of times but they were very responsive in custom support, which is important to me.

5 years ago

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Verified Customer

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Wendy

Always a positive experience when I call them. It works. I don’t have any bugs. I don’t have to worry about it smelling or that I might touch or taste it.

5 years ago

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Anonymous

Good salesmen. The product is effective. I wasn’t able to get a hold of customer service, they were supposed to call before they came and didn’t do that.

5 years ago

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Renee

Pleasant and courteous staff, very professional customer service team. The follow up is good. They keep saying if there is anything else to let them know.

5 years ago

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Dave

Really satisfied. They got rid of what I couldn’t get rid of. I call and they are there on time and do it and leave. It is quick, easy, and seamless and efficient.

5 years ago

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Christina

The past couple of months I haven’t had a really good experience with customer service. The requests I put in seem to be falling on deaf ears. It would be nice if they saved things because there have been a couple of times I have been accused of not calling and I provided proof of the time of the calla and still been told I am lying.

5 years ago

Reply from Greenix

Hi Christina. Thank you for reaching out! We are sorry to hear that you have had this experience and we want to make that you get taken care of! Please give our office a call at 844-233-7378 and request to speak with an account manager. They will be able to help you address your concerns. Thank you!

Oct. 22nd, 2020

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Kent

I’ve been happy enough with the service so I’ve kept it. They’ve done a good job, I no longer have spiders always building webs inside my house.

5 years ago

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Marc & Julie

We don’t notice a smell. We still have a few bugs but not as many as we used to. They were very responsive when we asked them to come back to drop off the traps that they forgot.

5 years ago

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Kelly

We haven’t had any issues. It has been very helpful. They are always available for any questions and take time to answer it no matter how busy they are.

5 years ago

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Terry

My bug problem is gone so it is a pretty good, positive treatment. I never have any trouble with them. They always do what they say. I am happy with them.

5 years ago

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Joe

It is the time of year for a lot of spider and a lot of insects around. We thought we would do it ourselves so my 90 year old husband was spraying around the house and it was a little bit difficult for him so we signed up. I like the people. They are very nice and personable but I am not sure about the product because I am still seeing insects.

5 years ago

Reply from Greenix

Hi Joe! We are glad that we were able to help you and take care of your home! If you are still seeing bugs, please give our office a call at 844-233-7378 and a representative will be happy to help you schedule a free reservice to ensure that you have a pest-free home. Thanks!

Oct. 22nd, 2020

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Charles

Their follow up is very good. Every time they give a follow up call to make sure we are happy with our treatment. For the most part the pest control does a good job. Keep up the good work.

5 years ago