Name: Greenix
Rating: 4.1

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Verified Customer

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Brenda Golden

Our rodent problem is gone! The spiders are gone too. They sprayed for mosquitoes & they are gone now! What a great service from Greenix! We live in an older home & the typical problems with mice & spiders has always kept me frustrated & busy. What a great surprise to discover that Greenix can actually help with these.

1 year ago

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Noni

Any time we need them to come out in between regularly scheduled visits, it has always been very easy to get it scheduled and they are very friendly and polite. If we call them about some specific problem, the problem seems to go away when they treat it.

5 years ago

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Cathy

The person that same to my house was very informative and explained what they were doing and asked my opinions on how it was working. I have very good control of my outdoor spiders, which was the biggest reason why I got them. I also had mole problem that seemed to be resolved. I am very pleased with the service.

5 years ago

Reply from Greenix

Hi Cathy! Thank you for the detailed review. We are so happy that our world class service was able to take care of all of your pest problems. If you ever have any questions please give us a call at 844-233-7378 and we would be happy to answer them for you. Thank you for choosing Greenix!

Dec. 23rd, 2020

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Henriette

I really appreciate Greenix. Our neighbors had them and were happy so we choose them too. After they started spraying, our problems in our backyard were gone and they have maintained it. I hope they continue to do what they are doing and that their techs stay friendly and personable while still begin professional. I really appreciate them.

5 years ago

Reply from Greenix

Hi Henriette! Thank you for taking the time to provide us with this positive feedback. We are so happy to hear that we've been able to provide both you and your neighbor with world class service. We do our best to maintain friendly and professional interactions with everyone. If you ever have any questions or concerns please feel free to give us a call at 844-233-7378. Thank you!

Dec. 7th, 2020

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Dana

Greenix has gone the extra mile to get the mouse issue under control at my new build. They sprayed for bugs in my basement when my daughter thought she saw a bug down there then he sprayed "strong bug killer" (water) in my daughters room to keep all bugs out.

5 years ago

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Anonymous

Some neighbors had greenix so we choose it. It works. We don’t have yellow jackets or wasps around the house any longer after two treatments. I feel they were easy to work with. The service technician always introduce himself at the door and explains what he is going to do. There is a great attention to detail. I would say they are responsive.

5 years ago

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Verified Customer

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Leah

Everyone has been responsive. Everyone has answered all my questions. They have been very patient, quick, and efficient. The initial treatment did not achieve the goal so a retreatment was required. When I expressed concerns about the effectiveness of the treatment, they sent someone back expediently no charge.

5 years ago

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Chrissie

Their communication and thoroughness is outstanding. Any time you call, you speak to a human who answers your questions and concerns. They send someone out immediately. They are environmentally safe and safe for animals and I don’t have any rodents or critters on my property anymore.

5 years ago

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Chris

I appreciate that they always calls or text when they are coming out and they are very courteous and nice. I think it is good value. There are still some bees around our house so I am not ure id they missed something or if that was not something my package covered.

5 years ago

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Lisa

Keep up the good work, I am very pleased with the services. My problem of bees outside was taken care of even though that was not a part of the plan. I have no doubt that you come through, customer service is always timely and I am taken care of.

5 years ago

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Laura

We have children and pets and greenix is environmentally friendly. Prior to having their service, we had continual problems and after we haven’t had any problems. Every time there is an issue, they have come right out to address it.

5 years ago

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Susan

Other pest people that I have had didn’t do the job as well. They are professional and come through. They are always on time and accommodating. They always go after the problem I bring to their attention whether it is inside or outside the home. All my questions have been answered.

5 years ago

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Anonymous Lima, OH

On site customer interaction has been excellent. The service is thorough and effective. I would like to provide my accolades for their orientation to customer service and customer engagement. They are very focused on satisfying the customer with a positive attitude. It’s refreshing.

6 years ago

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Ayman Delaware, OH

Very responsive and they come back if it is needed if they didn’t do a good job. We’re not seeing any pests or insects in the house since we started using the service. They should give their customers a heads up if their prices change.

6 years ago

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Andrew Powell, OH

Affordable price and selection of services is good. We always get timely notifications when the service personnel are coming out and we always get feedback after about what they provided. We have noticed improvements. It seems to be working well.

6 years ago

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Ryan Marysville, OH

Some of the services you can do by yourself but they do a nice job and use good materials so we’re pretty happy with the service. They offer a good selection of services. It’s pretty much everything we need. They’ve been quick to respond and they give us a lot of information.

6 years ago

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Cindy Lakeview, OH

I get what I pay for. I was disappointed with pest control company I was using and I haven’t had any problems with Greenix. They are good at communicating. When they arrive, they check in. They do everything they are required to do before leaving. They are careful around my pond.

6 years ago

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Matt Galloway, OH

My pest issue has been dealt with. My wife liked that it natural and better for the environment when we were looking into companies. It is nice that they let me pause the service during the pandemic instead of terminating the service.

6 years ago

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Mallory Kirkendall Lincoln, Nebraska

I think they do a good job and they are very professional and very responsive

2 months ago

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Fransico Herrera Toledo, Ohio

You have a better price than anyone else and love the people you have working for you

3 months ago

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Pam Brinks

Very thorough! Pests have been controlled! When I saw an uptick in spiders they came within a couple days. Very friendly customer service Highly recommend !

10 months ago

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Orea Saine Detroit, Michigan

I would definitely recommend this company… they come and take care of your problem and if you have questions they will answer them and explain any issues . You will not go wrong with Greenix

4 weeks ago

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Kevin Yoos Barnegat, NJ

We had some problems with some bugs and outside things and we had heard that greenix was doing a few homes in our area and they all said you were the best so we tried you and so far everything is wonderful.

4 weeks ago

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Lisa Botsford

Greenix has been a great company to work with. They are responsive, polite, respectful of our property and most importantly the treatments we have subscribed to are effective.

1 year ago

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Jen Taylor

The Greenix employees are amazing! Knowledgeable, friendly, thorough!! They always make me feel at ease and that I am working with true professionals who care a great deal about their customers!

1 year ago

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Maddie Riekhof

We have enjoyed the team with Greenix. Everyone we have worked with has been kind and respectful. They answer any questions we have. Would recommend using them for your pest control.

1 year ago

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Cody Mulholland

Greenix from the beginning impressed my wife and I, they scheduled quickly and were very descriptive of their process and applications they would be implementing. Would highly recommend their services!

1 year ago

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B. Stump

My experience with Greenix has been a positive one. The technicians are always very thorough with their treatments and tell me if there were any issues, following their service.

5 years ago

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TOM

Very good experience. They are flexible with service calls. Anything I have requested has been happily taken care of.I really cant think of anything I would change at this time.

5 years ago

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Ryan

It has always worked. I’ve had it at two different homes and never had any problems. They are pretty responsive to any problems you have. I love the affordability of it, the price is pretty reasonable.

5 years ago

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Judy

Above and beyond. When you ask them to help, they get the job done. Any problems you have, they work on it. They are very pleasant and very helpful and very understanding. That is good customer service.

5 years ago

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William

The guy stopped at my door gave me a god start. Good follow up. You know when they are coming to the house. I could do it on my own and it be cheaper but they know what they are doing and I have no issues doing business with them.

5 years ago

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Victoria

When the technician found additional problems with carpenter bees, they communicated that with us and kept us in the loop about what was going on so we could make a decision. I appreciated the professionalism.

5 years ago

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Anonymous

Everyone I have dealt with had been very cordial and informative. I don’t have any complaints. They talk to me about it and make recommendation if I need it. I am on a fixed income and they have been very good and cheap.

5 years ago

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Karen

Seems to be working really well to keep everything away. I like that they let us know when they are coming because we have a dog. They are always very good to make sure we are happy with the service.

5 years ago

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Anonymous

Since they started, we have not had pest problems. We heard things about them before we signed up and the way the describe their process made us think we would get a better outcome than the other company we had.

5 years ago

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Michael

It seems to be doing what was promised. I have not really noticed a whole lot of pests or anything else around. They always let me know when they are coming out and when they are completed. They are very attentive.

5 years ago

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Ken

Greenix offered me a better deal than I had and they always reach out to me and are responsive but despite the multiple treatments, the yellow jacket nest came back until I doused it with a product.

5 years ago

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Jung

People are courteous and the price is reasonable. They do a good job and it works though the last time I had them do the inside and outside and they ran out of time so they didn’t get done what they were supposed to do so I had to reschedule.

5 years ago

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Karen

It really did take care of stuff. They went over and beyond to make sure I had no ants coming from my firewood or my flower bed. They did a great job. I highly recommend them.

5 years ago

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Jamie

When I leave a message, they get back to me quickly and they answered all my questions. They went around the house and explained what they were doing. It is a good deal overall.

5 years ago

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Tenney Vaughn

we have had a great experience. I like how they have communicated when they have seen wholes and that their was something living in it. We have also had a great experience with letting us know in advance when they are coming to treat.

5 years ago Edited January 10, 2024

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Audrey Williams

Thus far everything has been ok. Like that i get a text prior to them arriving. Improve on personalizing their correspondence - i've had to request a re-service which was done fine but the next time someone came out they never mentioned what was missed before. makes me wonder if they did what the prior greenix rep. did. and then i'm expected to rate the service as exceptional.

6 years ago

Reply from Greenix

Hello Audrey! We are sorry for the lack of communication. We would like to offer you a credit on your account. Please email us and we can do that for you.v

Sep. 23rd, 2020

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James Blacklick, OH

It is fairly priced. It is a good value. There has been a reduction in the pests and bugs. They are always pretty responsive when call. One time they even came out the next day. I have no hesitation recommending Greenix.

6 years ago

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Sean Lewis Center, OH

Like that it is more environmentally friendly. They’re willing to come out if I need them and they always text before they come over and ask if there is anything they need to look for.

6 years ago

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West Coast to Midwest Dublin, OH

Staff is friendly, professional and ALWAYS prompt. They arrive with a smile and ready to work. I receive messages before the appointment asking about any questions or concerns, and a quick follow up message just before the appointment. They send a detailed description about what was performed during the visit immediately after they leave. We have cameras so I know they are doing a good job! My favorite...they remove all cobwebs for me and have products on hand like ant traps if I need them. So far, so good. Keep up the good work, Greenix... and continue to hire great, hardworking people. It's a blessing these days.

4 years ago

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Jim Gabriele Mays Landing, NJ

Timmy who is the technician that services our home goes above and beyond to give us his expertise of service. Timmy is very knowledgeable of what he is applying around our home and if we have any questions at anytime he explains himself in a very clear and easy understanding manner. He conducts himself in a very professional friendly manner and always has a smile on his face., when he is finished he always makes sure that he checks in with us to make sure that we are happy with his service and is there anything better that he could do to make it even better! The key thing is that we have had no issues with Greenix and there products work. Much Appreciated, Jim G

4 years ago

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niharika samala Zionsville, IN

The GREENIX representative last week why is Mr. Taylor who helped us with mosquito treatment, but was kind enough to oblige and help us with ant treatment in the living room and loft. I was particularly impressed with the decency of Mr. Taylor, on his way out, when he saw me opening up a large package of carpet that arrived, and was kind enough to ask if he could help. It meant a lot to me that an employee of a contractor, who did not have to do that extra bit voiced his concern for the customer and had the graciousness to offer help. This is a quality extremely rare to find these days in anyone.

5 years ago

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Tammy Russik

This company works with you and does a amazing job. Very friendly and would recommend them. Very perfecional.

7 months ago

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Tracey Jones

During the service visit, the technician was polite and informed me that there was no rodent activity in my home. Based on that, we discussed general pest control, which I believed I already had or was continuing. However, I later discovered that I had been enrolled in a rodent service subscription without clear explanation or my informed consent. I have now paid for three months of a service for an issue that does not exist in my home. When I called to follow up—after waiting for service that never came—I was transferred multiple times, disconnected, and never received a callback. Eventually, I reached an extremely unprofessional account manager Chris. He repeatedly talked over me, did not allow me to explain the situation fully, and insisted that I must pay a $249 cancellation fee. This is unacceptable. I was: Told there was no rodent activity Enrolled in a service I did not knowingly agree to Charged for three months of unnecessary service Treated poorly when attempting to resolve the issue I am requesting: Immediate cancellation of the rodent service A full refund for the charges already paid Waiver of the $249 cancellation fee If this issue is not resolved promptly, I am prepared to escalate the matter through the Better Business Bureau and dispute the charges with my financial institution.

5 months ago