Name: Greenix
Rating: 4.3

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Verified Customer

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Dawn

Customer support is not bad but their service sucks. They can’s get rid of any insects whatsoever. I would love a full refund.

5 years ago

Reply from Greenix

Thank you for your feedback. We are glad that you have had a positive experience with our customer support representatives. We are so sorry to hear that you feel like the treatments are not being effective. Please give us a call at 844-233-7378 so we can find a solution to best meet your personal needs!

Nov. 16th, 2020

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Verified Customer

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Mark

If I have an issue, greenix comes out and takes care of it.

5 years ago

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Tom Mueller

They are totally professional and through.

5 years ago

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Matthew Stein

Product did not work and yet, they do not refund your money. Oh, but they did "waive" my cancellation fee due to COVID.

5 years ago

Reply from Greenix

Hi Matthew! Thank you for your feedback. We are sorry to hear about this! We want to ensure you have a pest free home, so we would love to come back out for free to retreat and make sure that all of the pests around the home are gone. Please give our office a call and a representative will be happy to help you schedule that. Thanks!

Oct. 22nd, 2020

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Verified Customer

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Satish Barapatre

Pretty average. Personnel are not well trained and make common sense mistakes. Invoicing practices also are suspect.

5 years ago

Reply from Greenix

Hi Satish! Thank you for your feedback. We are sorry to hear that you had this experience and we would love to make it right. Please give our office a call at 844-233-7378 so that we can better address your concerns. Thanks!

Oct. 22nd, 2020

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Verified Customer

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Carol Goyena, his wife

Very good. They respond quickly and effectively to requests

5 years ago

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Charra Turner

They were honest and I have no more ants

5 years ago

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Robert

At this point we don’t have any pests that I can see.

5 years ago

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Stan

Really satisfied. It is very nice quality. I feel positive.

5 years ago

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Dan

I had an issue with mice and after six months I have no evidence of mice.

5 years ago

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Kathy Rausch

They are courteous, on time and do a thorough job

5 years ago

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reyna orozco

excellent service and technicians that go above and beyond

5 years ago

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Fred Fischbach

Professional and efficient Friendly helpful and informative

5 years ago

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Rich Roth

The techs have been very friendly and thorough.

5 years ago

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Sherry colombo

The service is great. The techs are very thorough

5 years ago

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Brian

The people are nice and provide good service but the product seems to be ineffective.

5 years ago

Reply from Greenix

Hello Brian! We are sorry to hear that our treatments have not met your expectation. Please give our office a call and we can schedule a free re-service.

Sep. 23rd, 2020

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Verified Customer

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Mike Columbus, OH

We had an ant problem and greenix quickly resolved that issue.

5 years ago

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Gary Saint Marys, OH

They were very knowledgeable and did everything they were gonna do.

5 years ago

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Kristina Columbus, OH

They’re friendly, nice, and get the job done. I like that it is organic.

5 years ago

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Verified Customer

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Jane Canal Winchester, OH

I had to have them redo it again because we still had spiders showing up.

5 years ago

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Melanie DeVries

I would give zero stars if possible. They illegally trespassed and sprayed my organic garden. We have not contracted or paid for their service. When contacting their customer service, they refuse to take any responsibility or compensate for ruining my organic garden. They are the absolute worst!

1 year ago

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Christine Olsen

If I could give zero stars, I would. My story is too long to write everything as it covers many days and b.s. and lies and exaggerations. The bottom line is this company lacks integrity and will say ANYTHING to get you in but will not hold up their end of this agreement.

1 year ago

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Shinnice Preston

The late-night sales pitches are a horrible experience. After we declined services, we realized the salesman used our name as a way to pitch services to other neighbors. Stating that we decided to transfer when we never did. It’s a really deceitful practice and turned me off to this company.

1 year ago

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Ed Zyrek Milwaukee, WI

We considered having Greenix do our pest control but they wanted to rope us into a one year contract. WE only wanted it for the summer months. WE cancelled and have been fighting with them for weeks- to return the deposit. They apparently do not want to do this. I would not recommend trying these people.

1 year ago

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KENNETH MAJERUS Omaha, NE

There services did little help. Customer Service lied multiple times about end of contract. I had to call numerous times to cancel the contract as they kept telling me wrong dates of the end of the contract. Was threatened to cancelation fee even though they told me the wrong cancelation date. NEVER us this company.

2 years ago

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Mike Brunswick, OH

Very professional and great communication throughout all the treatments. Very happy with their service.

2 years ago

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Allen Hoskins Southfield, MI

This poor review is strictly for the misleading agreement and cancellation process. I was told it was a one year contract, when I tried to cancel the contract I was told it was a 18 month contract. Canceling this contract has been nothing but a nightmare. I never want to deal with this company again.

3 years ago

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Brad Bacher Cincinnati, OH

$250 Cancelation fee. Moving, and wanted to save money for future home vs. transfer services. you cannot cancel without paying a $250 cancelation fee. Would not recommend becoming a monthly customer. Was not happy with Carlos as their customer service line. Very disappointed to end this business relationship that way.

3 years ago

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Gregory Kitchen

Worst customer experience of my life!! Account manager Adam (refused to give me an employee #) was absolutely the most unprofessional employee I've ever talked to. I really hope the conversation was recorded and used as a perfect example how not to speak to a customer. Would never let them on my property again... the worst!

3 years ago

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Shpresa palucaj Naples, FL

Don’t try to cancel they keep you on hold for 10 minutes before they tell you can’t get out with out a fee even though you’re contract with them is over! Don’t sign your name Their is other companies out there way better and a lot cheaper

3 years ago

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tiger lion Novi, MI

I am current customer since last one year, they signed the contract for an year and just show up every quarter for the money, In my house there are bunch of ants and this problem remains since we signed the contract they don't respond. I am cancelling the service going forward and will not recommend anyone to use this company

3 years ago

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WILLIAM CATE Detroit, MI

Greenix is terrific. They show up when they say they will, and do a great job. i would recommend them to anyone.

3 years ago

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Rebecca Allison Maumee, OH

They are prompt and efficient. The techs always communicate what has been done, whether texting or in person.

3 years ago

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Happy Life Merrillville, IN

The personal associated with this company is incredible and I’m so glad they’re servicing my home.

3 years ago

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Sealtiel Moran-Guerrero Kent, OH

Professional technicians, early notifications of service visits, clear description of services provided and findins.

3 years ago Edited May 20, 2022

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Taylor kimbrel Ypsilanti, MI

Incredible job show up when they say always polite and efficient honestly the best service I’ve ever signed up for

4 years ago

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Heidi Rhoads Langhorne, PA

Quick & Efficient. They also verify times and make sure you got everything you need that is Pet Friendly.

4 years ago

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Sheena Crown Point, IN

Ally was great and very helpful! She resolved my concerns and scheduled my technician next day. Thanks Ally! You rock!

4 years ago

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onthemap27 Philadelphia, PA

Hands down the biggest scam going. DO NOT HIRE THIS COMPANY. After explicitly saying you do not have permission to charge my credit card, they did. They randomly show up and "say" they treated, but you will never know. After they send you a bill and let you know they treated an area that doesn't even exists. BUYER BEWARE

6 years ago

Reply from Greenix

Hello! We are sorry to hear that you had a negative experience with our company and would like to make this right. Please give our office a call and we can further assist you in coming to a resolution.

Sep. 23rd, 2020

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Hannah Barth Tallahassee, FL

Greenix is very professional and their services are reasonable priced. All services are pet and people safe and very effective which is awesome.

4 years ago

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Alan Wade

Absolute garbage company. Lock you into an 18 month agreement with no cancelations and a product that simply does not work.

7 months ago

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Verified Customer

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Joe

There are still some issues but they are always responsive.

5 years ago

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Verified Customer

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Levester

I still have bugs in the last couple of weeks, the treatment did not last long.

5 years ago

Reply from Greenix

Thank you for taking time to provide us with this feedback! We are so sorry that you are still seeing pests. Please give us a call at 844-233-7378 and we would be happy to schedule a free re-service to get this taken care of for you!

Nov. 16th, 2020

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Verified Customer

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Dan

Techs have a severe lack of knowledge. Had an infestation that no one knew anything about

5 years ago

Reply from Greenix

Hi Dan! We are sorry to hear that you had this experience and we would love to come out and make this right. Please give our office a call at 844-233-7378 and we can get a manager out to come and inspect your home. Thank you!

Oct. 22nd, 2020

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Verified Customer

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Mary Greenlee

Interchange has been easy and comfortable

5 years ago

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Kellie

I haven’t had a problem with them but I see bugs every once in a while

5 years ago

Reply from Greenix

Hi Kellie! Thanks for reaching out. If you are still seeing bugs, we would love to come back out and treat your home again for free. Please give our office a call and we will be happy to get you scheduled for an appointment. Thanks!

Oct. 22nd, 2020

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Verified Customer

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Anonymous

I like the idea of it being organic. They did a nice job.

5 years ago

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Jenkins

Good service. Good communication. No complaints.

5 years ago Edited January 10, 2024

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Lorinda Westerville, OH

Since we have been with greenix, our issues have been better.

5 years ago

Reply from Greenix

Thank you for your positive feedback. If there is anything else we can do for you, please give our office a call.

Sep. 23rd, 2020

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Verified Customer

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Freddie Pickerington, OH

Very professional and courteous when we speak to them.

5 years ago