Name: Greenix
Rating: 4.1

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Susan Sims Sterling Heights, MI

This is the worst company ever!!! They’re suppose do the outside and inside of your home. They provided inside service twice in over a year. When I called to complain about them not servicing the inside of my home they said I couldn’t reschedule and had to wait till the treatment. Furthermore they said I consented to 18 month contract when I confirmed a year. They are a rip off company. I called to complain and they said they would stop further payments and cancel all further charges an and any charges, but continued to charge me. Be ware they are crooks.

2 years ago

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Nate Harper Waukee, IA

Not only did they not catch any of the rodents that they claimed I had, but when notifying them we had some financial crunch to take care of, they wouldn't let us out of their 12 month contract that we pay monthly fees for. Yup, that's right, you either keep paying or they'll hit you with a $250.00 fine. To even get to that point, you have to call them multiple times, email them notification/signatures to cancel. Stay away, and just take care of pests yourselves, there is better options than this scam company.

3 years ago

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Jana Thomas

Absolutely a scam!!!!! Horrible customer service! You will be on hold, even disconnected when calling to resolve issues. They sold my neighbor and I the same package on the same day for completely different prices. They do not tell you everything that is included and blame you for not reading the contract to know and tell them what you want done. I wish I had recorded all of our conversations bc everyone tells you a different story. Save your money!

3 years ago

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Sherry Ferrin Salt Lake City, UT

Christopher L has been doing our mosquito treatment and I am impressed with the care he and his team have taken to make sure we are covered.

3 years ago

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Josiah Schillinger Oconomowoc, WI

Greenix has been great so far, they have been efficient in scheduling my apts and have appreciated there service. Thank you.

3 years ago

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Carol Luzier Warren, OH

I would give them no stars if I could. I took the 1 time treatment ($250) to get rid of my hornets. They came out 4 times and I still have the same amount of hornets I had when they started. Now they refuse to come out again unless I sign up for the yearly program. I don't want the yearly program, I just want rid of the hornets. In my opinion they are a scam, just in it for the money. DO NOT USE THIS COMPANY !!!

3 years ago

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Sherry Sylvania, OH

The technicians and the customer service are wonderful. I ve only had reservice 2x in 4 years. They were really terrific about that too.

4 years ago

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Connie Chicago, IL

I have no interaction with the person providing service which is good. They text before they come which is good. I assume the treatment is working

4 years ago

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Craig Clarkston, MI

Product works well and they are punctual and keep you informed on when they are arriving and what products they are using and what they do

4 years ago

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Della Faith Taylorsville, KY

Love their service! Everyone is so nice and we love that they don’t use toxic chemicals but still got rid of the spiders!

4 years ago Edited December 6, 2021

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Mike Cristante Belleville, MI

The Greenix employee was very concerned about reaching all problem areas and spent a lot of time looking over my property.

4 years ago

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E. Thies Orland Park, IL

Professional and accommodating. Was referred by my daughter and she was right about your service and customer service. I am very pleased so far!

4 years ago

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William House Bear, DE

Called customer service with a problem and they scheduled an appointment right away. I already use there service and it is excellent,

4 years ago

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Jesse B Pittsburgh, PA

Tonight my wife was verbally assaulted at our front door by a Greenix sales person who refused to leave our front porch and called her a "crazy b*tch" when she asked him to leave. Apparently, he has been harassing others in our neighborhood and is quite the talk on Nextdoor and the local Facebook group. We spoke with the local police and they recommend that others call in if they are harassed by the Greenix sales team (who appear to be soliciting illegally without a permit).

5 years ago

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David M Oxford, MI

I use a multitude of services through Greenix and every technician is efficient, knowledgeable, and friendly! Great service and results!

5 years ago

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Becky Shelton Chesterton, IN

The technician was very thorough and professional. He communicated regarding the service being done and answered any questions I had.

5 years ago

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Sarma Tekumalla Mechanicsburg, PA

The company is environmentally friendly by using earth-conscious, sustainable practices and products. There was no sales pressure to purchase the sevices and the experience was amicable.

3 years ago

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Kimberlee DeJong

If I could give zero stars I would! The biggest scam company out there. Don’t believe a word you hear from their sales people should they come knocking on your door!

8 months ago

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Verified Customer

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Terry & Laora Groves Bergstrom

Great customer service and reliable to get the job done

8 months ago

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Shannon Castlin

How they make sure any problems are resolved

8 months ago

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Frank Clouse

Nice people,very professional. On time and clean cut

5 years ago

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Cherryl

Service is excellent. Courteous, reliable, good products.

5 years ago

Reply from Greenix

Hi Cherryl! We appreciate you taking time to reach out and provide this positive review. We are so happy that you have had a positive experience with both our employees and products. If there is ever anything that we can do to improve our service please let us know!

Nov. 17th, 2020

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Verified Customer

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Suzanne Armstrong

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5 years ago

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Verified Customer

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Dawn

Customer support is not bad but their service sucks. They can’s get rid of any insects whatsoever. I would love a full refund.

5 years ago

Reply from Greenix

Thank you for your feedback. We are glad that you have had a positive experience with our customer support representatives. We are so sorry to hear that you feel like the treatments are not being effective. Please give us a call at 844-233-7378 so we can find a solution to best meet your personal needs!

Nov. 16th, 2020

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Verified Customer

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Mark

If I have an issue, greenix comes out and takes care of it.

5 years ago

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Tom Mueller

They are totally professional and through.

5 years ago

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Matthew Stein

Product did not work and yet, they do not refund your money. Oh, but they did "waive" my cancellation fee due to COVID.

5 years ago

Reply from Greenix

Hi Matthew! Thank you for your feedback. We are sorry to hear about this! We want to ensure you have a pest free home, so we would love to come back out for free to retreat and make sure that all of the pests around the home are gone. Please give our office a call and a representative will be happy to help you schedule that. Thanks!

Oct. 22nd, 2020

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Verified Customer

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Satish Barapatre

Pretty average. Personnel are not well trained and make common sense mistakes. Invoicing practices also are suspect.

5 years ago

Reply from Greenix

Hi Satish! Thank you for your feedback. We are sorry to hear that you had this experience and we would love to make it right. Please give our office a call at 844-233-7378 so that we can better address your concerns. Thanks!

Oct. 22nd, 2020

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Verified Customer

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Carol Goyena, his wife

Very good. They respond quickly and effectively to requests

5 years ago

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Verified Customer

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Charra Turner

They were honest and I have no more ants

5 years ago

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Robert

At this point we don’t have any pests that I can see.

5 years ago

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Verified Customer

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Stan

Really satisfied. It is very nice quality. I feel positive.

5 years ago

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Verified Customer

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Dan

I had an issue with mice and after six months I have no evidence of mice.

5 years ago

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Verified Customer

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Kathy Rausch

They are courteous, on time and do a thorough job

5 years ago

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reyna orozco

excellent service and technicians that go above and beyond

5 years ago

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Fred Fischbach

Professional and efficient Friendly helpful and informative

5 years ago

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Rich Roth

The techs have been very friendly and thorough.

5 years ago

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Verified Customer

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Sherry colombo

The service is great. The techs are very thorough

5 years ago

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Verified Customer

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Brian

The people are nice and provide good service but the product seems to be ineffective.

5 years ago

Reply from Greenix

Hello Brian! We are sorry to hear that our treatments have not met your expectation. Please give our office a call and we can schedule a free re-service.

Sep. 23rd, 2020

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Verified Customer

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Mike Columbus, OH

We had an ant problem and greenix quickly resolved that issue.

5 years ago

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Verified Customer

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Gary Saint Marys, OH

They were very knowledgeable and did everything they were gonna do.

5 years ago

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Kristina Columbus, OH

They’re friendly, nice, and get the job done. I like that it is organic.

5 years ago

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Jane Canal Winchester, OH

I had to have them redo it again because we still had spiders showing up.

5 years ago

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Melanie DeVries

I would give zero stars if possible. They illegally trespassed and sprayed my organic garden. We have not contracted or paid for their service. When contacting their customer service, they refuse to take any responsibility or compensate for ruining my organic garden. They are the absolute worst!

1 year ago

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Christine Olsen

If I could give zero stars, I would. My story is too long to write everything as it covers many days and b.s. and lies and exaggerations. The bottom line is this company lacks integrity and will say ANYTHING to get you in but will not hold up their end of this agreement.

1 year ago

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Shinnice Preston

The late-night sales pitches are a horrible experience. After we declined services, we realized the salesman used our name as a way to pitch services to other neighbors. Stating that we decided to transfer when we never did. It’s a really deceitful practice and turned me off to this company.

2 years ago

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Ed Zyrek Milwaukee, WI

We considered having Greenix do our pest control but they wanted to rope us into a one year contract. WE only wanted it for the summer months. WE cancelled and have been fighting with them for weeks- to return the deposit. They apparently do not want to do this. I would not recommend trying these people.

2 years ago

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KENNETH MAJERUS Omaha, NE

There services did little help. Customer Service lied multiple times about end of contract. I had to call numerous times to cancel the contract as they kept telling me wrong dates of the end of the contract. Was threatened to cancelation fee even though they told me the wrong cancelation date. NEVER us this company.

2 years ago

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Mike Brunswick, OH

Very professional and great communication throughout all the treatments. Very happy with their service.

3 years ago

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Allen Hoskins Southfield, MI

This poor review is strictly for the misleading agreement and cancellation process. I was told it was a one year contract, when I tried to cancel the contract I was told it was a 18 month contract. Canceling this contract has been nothing but a nightmare. I never want to deal with this company again.

3 years ago