Name: Greenix
Rating: 1.2

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Verified Customer

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Scott

Everyone was pleasant to work with. I no longer see the bugs that I had.

4 years ago

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Sandra

Went from a lot of cockroaches to very little cockroaches. I would recommend Greenix.

4 years ago

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Dave

Customer support did a good job when I called them but I am seeing more bugs than I saw before.

4 years ago

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Marc

Most of the problems were taken care of. They are easy to work with.

4 years ago

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Noureen

I haven't gotten any call back from your customer support. I have not received records for the service.

4 years ago

Reply from Greenix

Hi Noureen! We are so sorry to hear that! We will have a representative reach out to you about this!

Oct. 22nd, 2020

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Bill

We don’t have any problems with infestation so I guess it has taken care of all the issues.

4 years ago

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Sarah

I don’t really notice a difference. It is not better or worse. Their service is very underwhelming.

4 years ago

Reply from Greenix

Hi Sarah! Thank you for your feedback. We are sorry to hear that you haven't seen a difference yet at your home with pests. We would love to come and treat your home again for free to ensure that you have a pest-free home. Please give our office a call and a representative will be happy to help you get that appointment scheduled. Thanks!

Oct. 22nd, 2020

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Verified Customer

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Saba

Greenix is quality. It seems to be working. Customer service is responsive.

4 years ago

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Maureen

They take care of my problems and I never have any problems with them.

4 years ago

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Erin

Still see a few ants and spiders in my house. There haven’t been any serious issues though and we did get a discount.

4 years ago

Reply from Greenix

Hi Erin! Thank you for reaching out. We are sorry to hear that you are still seeing bugs in your home. Please give our office a call at 844-233-7378 and a representative will be happy to help you schedule an appointment to take care of those ants and spiders inside your home. Thanks!

Oct. 22nd, 2020

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David

The prices are little high but they have been very good and follow up.

4 years ago

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Anonymous

People are usually on time and do the work on a timely basis.

4 years ago

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Fung

Greenix is doing a good job. They were recommended to me by my neighbor.

4 years ago

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Anonymous

Service had been good and overall it has been positive working with Greenix.

4 years ago

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Cynthia

Great job so far just wish I could pick a time slot for them to show up in

4 years ago

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Dawn

Person who came to service my home was very nice. However there has been more insect activity than before when I had other pest control companies

4 years ago

Reply from Greenix

Hi Dawn! We are sorry to hear that you are still experiencing pest problems. Please give our office a call and they can schedule a free reservice.

Sep. 23rd, 2020

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Trish Jones

Wonderful, they are very knowledgeable, thorough and professional

4 years ago

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Anonymous Columbus, OH

Good customer service. It’s a good service. I am very happy with them.

4 years ago

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Cheryl Saint Marys, OH

Customer service is excellent. They send text messages and follow up.

4 years ago

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Matt & Melissa Johnstown, OH

They’re always very friendly and helpful. It works to keep the bugs out.

4 years ago

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Chris Reynoldsburg, OH

The company rep showed up at my door so we went with them. It seems to eliminate any problems.

4 years ago

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Jitendra Lewis Center, OH

You can trust them. The people who come through with the service are good.

4 years ago

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Phil Lancaster, OH

The last time the guy was here, he did not knockdown all the cobwebs and stuff on the porch. I don’t think he did a complete service.

4 years ago

Reply from Greenix

Hi Phil! We are sorry the full treatment was not performed. Please give our office a call and they can scheduled a free service to get this taken care of.

Sep. 23rd, 2020

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Jeff Belle Center, OH

Still have spiders but I haven’t had any issues with the service and they are the cheapest.

4 years ago

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Teresa Lima, OH

They are always really good about recaching out to you beforehand to ask if everything is okay.

4 years ago

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Susan Sims Sterling Heights, MI

This is the worst company ever!!! They’re suppose do the outside and inside of your home. They provided inside service twice in over a year. When I called to complain about them not servicing the inside of my home they said I couldn’t reschedule and had to wait till the treatment. Furthermore they said I consented to 18 month contract when I confirmed a year. They are a rip off company. I called to complain and they said they would stop further payments and cancel all further charges an and any charges, but continued to charge me. Be ware they are crooks.

1 year ago

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Nate Harper Waukee, IA

Not only did they not catch any of the rodents that they claimed I had, but when notifying them we had some financial crunch to take care of, they wouldn't let us out of their 12 month contract that we pay monthly fees for. Yup, that's right, you either keep paying or they'll hit you with a $250.00 fine. To even get to that point, you have to call them multiple times, email them notification/signatures to cancel. Stay away, and just take care of pests yourselves, there is better options than this scam company.

1 year ago

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Jana Thomas

Absolutely a scam!!!!! Horrible customer service! You will be on hold, even disconnected when calling to resolve issues. They sold my neighbor and I the same package on the same day for completely different prices. They do not tell you everything that is included and blame you for not reading the contract to know and tell them what you want done. I wish I had recorded all of our conversations bc everyone tells you a different story. Save your money!

2 years ago

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Sherry Ferrin Salt Lake City, UT

Christopher L has been doing our mosquito treatment and I am impressed with the care he and his team have taken to make sure we are covered.

2 years ago

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Josiah Schillinger Oconomowoc, WI

Greenix has been great so far, they have been efficient in scheduling my apts and have appreciated there service. Thank you.

2 years ago

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Carol Luzier Warren, OH

I would give them no stars if I could. I took the 1 time treatment ($250) to get rid of my hornets. They came out 4 times and I still have the same amount of hornets I had when they started. Now they refuse to come out again unless I sign up for the yearly program. I don't want the yearly program, I just want rid of the hornets. In my opinion they are a scam, just in it for the money. DO NOT USE THIS COMPANY !!!

2 years ago

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Sherry Sylvania, OH

The technicians and the customer service are wonderful. I ve only had reservice 2x in 4 years. They were really terrific about that too.

2 years ago

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Connie Chicago, IL

I have no interaction with the person providing service which is good. They text before they come which is good. I assume the treatment is working

2 years ago

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Craig Clarkston, MI

Product works well and they are punctual and keep you informed on when they are arriving and what products they are using and what they do

2 years ago

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Della Faith Taylorsville, KY

Love their service! Everyone is so nice and we love that they don’t use toxic chemicals but still got rid of the spiders!

2 years ago Edited December 6, 2021

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Mike Cristante Belleville, MI

The Greenix employee was very concerned about reaching all problem areas and spent a lot of time looking over my property.

3 years ago

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E. Thies Orland Park, IL

Professional and accommodating. Was referred by my daughter and she was right about your service and customer service. I am very pleased so far!

3 years ago

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William House Bear, DE

Called customer service with a problem and they scheduled an appointment right away. I already use there service and it is excellent,

3 years ago

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Jesse B Pittsburgh, PA

Tonight my wife was verbally assaulted at our front door by a Greenix sales person who refused to leave our front porch and called her a "crazy b*tch" when she asked him to leave. Apparently, he has been harassing others in our neighborhood and is quite the talk on Nextdoor and the local Facebook group. We spoke with the local police and they recommend that others call in if they are harassed by the Greenix sales team (who appear to be soliciting illegally without a permit).

3 years ago

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David M Oxford, MI

I use a multitude of services through Greenix and every technician is efficient, knowledgeable, and friendly! Great service and results!

3 years ago

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Becky Shelton Chesterton, IN

The technician was very thorough and professional. He communicated regarding the service being done and answered any questions I had.

3 years ago

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Sarma Tekumalla Mechanicsburg, PA

The company is environmentally friendly by using earth-conscious, sustainable practices and products. There was no sales pressure to purchase the sevices and the experience was amicable.

1 year ago

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Verified Customer

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Frank Clouse

Nice people,very professional. On time and clean cut

4 years ago

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Cherryl

Service is excellent. Courteous, reliable, good products.

4 years ago

Reply from Greenix

Hi Cherryl! We appreciate you taking time to reach out and provide this positive review. We are so happy that you have had a positive experience with both our employees and products. If there is ever anything that we can do to improve our service please let us know!

Nov. 17th, 2020

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Verified Customer

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Suzanne Armstrong

0

4 years ago

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Dawn

Customer support is not bad but their service sucks. They can’s get rid of any insects whatsoever. I would love a full refund.

4 years ago

Reply from Greenix

Thank you for your feedback. We are glad that you have had a positive experience with our customer support representatives. We are so sorry to hear that you feel like the treatments are not being effective. Please give us a call at 844-233-7378 so we can find a solution to best meet your personal needs!

Nov. 16th, 2020

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Verified Customer

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Mark

If I have an issue, greenix comes out and takes care of it.

4 years ago

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Tom Mueller

They are totally professional and through.

4 years ago

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Matthew Stein

Product did not work and yet, they do not refund your money. Oh, but they did "waive" my cancellation fee due to COVID.

4 years ago

Reply from Greenix

Hi Matthew! Thank you for your feedback. We are sorry to hear about this! We want to ensure you have a pest free home, so we would love to come back out for free to retreat and make sure that all of the pests around the home are gone. Please give our office a call and a representative will be happy to help you schedule that. Thanks!

Oct. 22nd, 2020

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Satish Barapatre

Pretty average. Personnel are not well trained and make common sense mistakes. Invoicing practices also are suspect.

4 years ago

Reply from Greenix

Hi Satish! Thank you for your feedback. We are sorry to hear that you had this experience and we would love to make it right. Please give our office a call at 844-233-7378 so that we can better address your concerns. Thanks!

Oct. 22nd, 2020