Name: Greenix
Rating: 4.1

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Verified Customer

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Dean Johns

All representatives are courteous and professional. Since working with them our pest problems have disappeared.

1 year ago

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Huda Mohammad

I have cats that enjoy being out in the yard. I appreciate the company uses solutions that are nontoxic to my pets.

1 year ago

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Steve Adams

All the technicians have been nice and efficient. No problem coming back if the pests are not cooperating too.

1 year ago

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David

The salesman convinced me choose them. I have had a question, customer support was able to answer it promptly.

6 years ago

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Kamelia Masad

My experience with Greenix has been great, they do there work very well, they are very respectful people

6 years ago

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Marty Fultz

Great!!! They have handled all of our concerns. Very neat and orderly. Always one time. Good company!

6 years ago

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Don Adair

Very good and take care of problems. Customer service and pricing is very good. We had ants now we don't...

6 years ago

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Sandi Dinovo

Could improve by replacing my black mice boxes in garage without charge...Terminix always replaced them at no additional charge & I paid less quarterly than I pay now.

6 years ago

Reply from Greenix

Hi Sandi! Thank you for reaching out! We are always striving to improve and we appreciate your feedback.

Oct. 22nd, 2020

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Verified Customer

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Trish

Very nice workers.. improvements would be that they need to make a connect contact with me to be able to come inside to spray.. They have yet to do this and I've asked

6 years ago

Reply from Greenix

Hi Trish! Thank you for reaching out! We would love to come and service the interior of your home for free. Please give our office a call and a representative will be happy to help you schedule a time and date that works for you to let the technician inside. Thank you!

Oct. 22nd, 2020

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Verified Customer

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Sonya

I feel like the service is good but we've seen more spiders and insect indoors then we have in the past using other companies. Not sure why.

6 years ago

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Corey Gibson

The company tricks you into signing up for a longer period than originally thought. I dont feel like it does that good of a job for what you pay. I would not have signed up if I knew what I know now.

6 years ago

Reply from Greenix

Hi Corey! Thank you for your feedback. We are sorry to hear that you have not had a good experience and we would love to make this right. Please give our office a call at 844-233-7378 and a representative will be happy to better address your concerns. Thank you!

Oct. 22nd, 2020

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Verified Customer

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Matt

Excellent customer service and on-site support is fantastic. All of the reps are personable and go beyond the "normal" treatments.

6 years ago

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Lora

There are still some pest issues but it is better. They are very pleasant and always contact me and give me ideas of what to do.

6 years ago

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Tim

Customer support is very friendly and did a good job communicating. It is much better than the competition.

6 years ago

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Connor

Everybody that has been to the house has been really nice and I don’t see to many bugs around the house. The price is really good.

6 years ago

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Lisa

Appeared to be relatively environmentally friendly but I still have problems so I don’t know what I am getting for my money and I am not really happy with it.

6 years ago

Reply from Greenix

Hi Lisa! Thank you for your feedback! We are sorry to hear that you are still seeing bugs. We would love to come out and retreat your home for free! Please give our office a call at 844-233-7378 and a representative will be happy to help you schedule that appointment. Thank you!

Oct. 22nd, 2020

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Verified Customer

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Mark

Like the product they use and that they approached me on a door to door campaign. They do good work.

6 years ago

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Pauline

Always when I call they answer and seem to be concerned about my needs and that I still have problems.

6 years ago

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Lesia Ray

Hasn't been good. The last person that came dented the flashing around two of my windows. She told me if I would by the mouse package she would treat my wasp problem. Found out later that's included in my package any way.

6 years ago

Reply from Greenix

Hi Lesia! Thank you for reaching out. We are sorry to hear about that and we would love to fix the dents for you. Please email us at office@greenixpc.com and we will be happy to take care of that for you as well as any other problems. Thanks!

Oct. 22nd, 2020

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Verified Customer

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Roland Luna

We’ve had a very positive experience. Logan (the tech that visits) communicates great before & after the appt.

6 years ago Edited January 10, 2024

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Bob Walton

They are professional and reasonably thorough. They could pay a little closer attention to addressing the spider issues.

6 years ago

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Dannie Pierce

Service is good; polite technicians. Have had call back for retreatments and still have issues outside with ants and spiders.

6 years ago

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Laura Pickerington, OH

The salesman that came around was really nice. They came oud and did the service but I did not quite get rid of all the bugs.

6 years ago

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Rebecca Dublin, OH

We don’t have to worry about bugs anymore. It has been very good. Communication is always really good.

6 years ago

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Cathy Delaware, OH

Less pests inside and outside the house since we switched to greenix from a different pest control company.

6 years ago

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Mary Ann Columbus, OH

They give good feedback after they visit for the treatment through lately I have been seeing some very large spiders. Until I see great results I wouldn’t recommend them.

6 years ago

Reply from Greenix

Hi Mary! We are sorry you are still experiencing those bug problems. Please give our office a call and they can schedule a free reservice.

Sep. 23rd, 2020

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Bright Galena, OH

Some technicians are better than other. I would like it better I there was a normal technician that showed up at my property.

6 years ago

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Tina Saint Marys, OH

The reason why I like them is every time I ask somebody to do it, they are very courteous. I love their staff.

6 years ago

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Michael Columbus, OH

If I call them, they seem to follow instructions. They do it in adequate time, but they don’t rush, they put in the time.

6 years ago

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Anonymous Powell, OH

Neighbors used them so we decided to use it too. There have been no bugs since we started the service.

6 years ago

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Deron Powell, OH

They listen to our concerns. I like that techs always contact us to see if we have additional needs.

6 years ago

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Adair Welton

The pest control service is fine, but they keep trying to bill me more than my contract states. My contract is for $89,00 per month. They've tried to bill $91. 68 twice. They made the correction, and it's a small amount of money, but it adds up to $32.16 per year, which is almost 1/2 of the monthly charge, and I really don't want to have to call and complain each month as each call finds me more aggravated.

1 year ago

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Unsatisfied

I called this service in Kalamazoo Michigan to test for pests at a family member's residence in August 2023. When no pests were found, I tried to cancel the service in May, 2024. I was told that I could not cancel (without a cancellation fee of over $200) until closer to the renewal date in August and they would NOT note the account. When I was notified of a service that was scheduled in August, I called the number I received the message from and told them to cancel. I was assured that the property would not be treated and that the service would be cancelled. Not only did the service not get cancelled, but another technician was sent to the property to treat. When I called today regarding the additional billing/payments, I was told that "we tried to call but din' get an answer, so we continued with the account". How many times do you have to cancel a service before it is actually cancelled?? I am out $180 because the "Technicians are unable to cancel services". The business practice of this company is certainly lacking in customer service. I would not recommend based on my experience with the financial dealings of the company.

1 year ago

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Bl G Ypsilanti, MI

I have been using Greenex for almost a year and the service has been great. They were at my home today and my Service Professional was Kevin I and he did an excellent job. He was professional. Curtious, polite and respectful of my home. Keep up the good work Kevin!

2 years ago

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Howard Grove City, PA

First, almost nothing is covered without an up-charge. Flea and tick treatment? up-charge, Mice? Up-charge...and on and on...Trying to cancel service after the expiration of the contract period is like trying to get fly paper off your fingers. Every month I get a text that they're coming and every month I have to call and tell them I'm already OUT! Only to be told "To cancel you'll need to speak to one of our account managers." Where they'll do all they can to convince you not to cancel. In the end, if you want someone to knock down your cobwebs (most not all) and squirt some bug and spider chemical liquid you could probably buy at your local Agway Store once a quarter. Then go for it!

2 years ago

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Austin VanWyk Newton, IA

Joke of a company. They pressured me into signing up for service for a year, each visit in 3 month increment has left me feeling like I was gypped. Its super expensive and the tech just brushes the downspouts says to call back if there are any issues. I gave a 2 star review because the latest tech although quick, have always been nice. The first tech sent out I had to remind to spray in multiple places. He was like "oh yeah, I forgot". Made me feel like he was rushing to just be done. The biggest problem I have is they say "just call if you need anything in between scheduled services". Problem is, they coincidently never have time to come out. I recently had a bad ant issue, I called to have them come back, told me it would be 2 weeks away. Since then they have called and left messages to reschedule multiple times. I spend 5-10 minutes each time on the phone and they end up saying "I can't find a time, I'll send this to another team to get back to you." I've just counted 8 separate phone calls for this one service and have yet to have anyone come out. I'm fairly young so I can take care of my own lawn but if I were elderly or disabled and I had a major issue relying on them just to say "we'll be there in a month"!?!? Those rats and ants cant wait right!? NO thanks! If you are even mildly able to do these things yourself, do it. Save your money, its not worth the headache.

4 years ago

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Della Faith Taylorsville, KY

I love that the pesticides Greenix uses are not harmful to my pets and the customer service is amazing. They go out of their way to make sure I am happy! The technicians are amazing, knowledgeable and super friendly!

4 years ago

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Dave R Toms River, NJ

Have had Greenix for about 9 months, our service tech,Tim is excellent. Appointments are preset, he always calls ahead, and he does a very complete job. I’m very happy with this service and to date am “bug free”.

4 years ago

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Tanya Troxell Carrollton, KY

So far it's been great, easy. They always have checked with me before coming. Explained anything I needed to know. We just moved and that went easy to transfer to new home. Their great and reasonable.

4 years ago

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TDalton Shepherdsville, KY

I only use one technician with Greenix and she is wonderful. They will come and retreat the home if necessary because they stand behind their work. I would recommend Greenix.

4 years ago

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Lou T. Easton, PA

Kenny provides us with very thorough, courteous, and professional service. When we noticed a problem with ants, Kenny came out between quarterly treatments to take care of it. Very pleased with Greenix services.

4 years ago

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Mary Lynn Morganville, NJ

I hired Greenix in early 2020 for a problem with voles. Initially the service was good. The problem has worsened in the past month. I had three scheduled appointments for someone to come out and check the bait boxes. No one showed up and appointments weren't canceled. Today was another, no show appointment. The vole holes went from 10 three weeks ago to more than 50 over the weekend. Obviously, their treatment is ineffective. The problem may now require new topsoil to cover the holes that have become a fall hazard. I called the Utah headquarters for assistance. All they can do is pass the message onto the local franchise.

5 years ago

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Nicole C Orem, UT

5 years ago

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Tom Chicago, IL

The gentleman on the phone that assisted me was extremely polite and listened to my request. He identified the needs deny require and I felt as though this service will get done.

5 years ago

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Chelsea Vanegas Louisville, KY

I use Greenix for our pest control and have seen a big improvement! Also Brandon worked so hard to fit me into the schedule when I had needed to change my appointment date. Thank you Brandon!

5 years ago

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Mark Resler Indianapolis, IN

I’ve been happy with the service provided. I recently had to call due to ants inside. And realized I hadnt seen anyone recently and called to have someone come out. Jenson was very helpful and got everything scheduled .

5 years ago

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Fonx U Allentown, NJ

Great pest control service. Eco friendly and pet safe. The service technicians are knowledgeable, proactive and very considerate. I’ve been using their service for almost a year and I would highly recommend them to anyone. The only con is their prices are a little on the high end but it’s been worth it so far.

5 years ago

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Young Cincinnati, OH

This is the first time I have had consistent pest control at my house. It has made all the difference with ants and spiders in particular. Their service representatives are courteous and thorough.

5 years ago

Reply from Greenix

Hi there! Thank you for taking time to give us this positive review. We are so happy to hear the consistency has made a difference. To maintain that pest free home we just need to keep on returning for the scheduled appointments. If there is ever anything we can do to improve our service please feel free to give us a call at 844-233-7378. Thank you!

Mar. 3rd, 2021

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Elise Plymouth, MI

All Greenix employees have been professional, hard working and courteous. Their pest control significantly reduced any bugs we had in the house and the rodent control took care of our chipmunk problem within a couple weeks.

5 years ago

Reply from Greenix

Hello Elise. Thank you for taking time to provide us with this positive review! We are so happy to hear how effective our treatments have been for you. As we continue regular treatments we can keep fulfilling the pest free home guarantee! If you ever have any issue please feel free to give us a call at 844-233-7378 and we can get a free re-service scheduled for you! Thanks for choosing Greenix!

Jan. 25th, 2021

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Molly Indianapolis, IN

For the most part great, customer service on the phone is 5.5 stars, Elmer was extremely helpful, knowledgeable and a pleasure to talk to. Some of the guys that have come out to my house could of done a better job clarifying when trying to sell me new services, but overall very nice!

6 years ago