Name: Aptive Environmental
Rating: 4.2

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Eric j Estrada San Antonio, TX

Not too happy , every time they come out to do a job a few hours after they leave I see ants and roaches alive and running around , like they missed then . In my opinion for 125 dollars each visit isn’t worth it

3 years ago

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Arthur Herman San Antonio, TX

Great service so far. Technicians have been very cordial and explained all the services and chemicals they were using prior to each service. Needs to work on calling prior to the day of service to schedule a time.

3 years ago

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Balu Balagopal Houston, TX

The tech Kevin (and all the other techs before) was awesome. Great communication. Sent me detailed post service pictures. Respectful. And the service is really working !

3 years ago

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C B Fleming Island, FL

Active is the best company they are loyal to there customers always on time and do a great job Prices are very reasonable they take Xtra precautions due to covic .

3 years ago

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Lin Berthoud, CO

Shannon handled everything I asked to be addressed. She was prompt, polite, thorough and professional. She even told me what activity to expect after.

3 years ago

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Allan Reele Cumming, GA

So far so good! I'm waiting for the treatment to run its course (as I currently have an ant problem) before I give my full review, but the customer service portion is very good.

3 years ago

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zxloxty ytxolxz Lynwood, CA

Aptive Has been servicing our property for over a year and they have been increasingly more communicative and performant with their service. We couldn’t be happier.

3 years ago

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Tom Reilly Jacksonville, FL

The technician, Sean, was great. He was thorough in his service and gave a detailed summary of everything he did. Aptive is a great company with great technicians

3 years ago

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Marie Bachrach Canoga Park, CA

Evan C was very thorough and took extra care with the service to my property. We told him our concerns and he knew exactly what to do to take care of the problem.

3 years ago

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Meg West Braymer Pittsburgh, PA

Don G was our service pro. He provided a full overview of what he was doing, what we should expect, and was very friendly! Very happy with our service and highly recommend.

3 years ago

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Jerry Grayson Everett, WA

Matt did an excellent job explaining what he will do, and I was impressed with all the different applications they put on and around our yard. Good Job. Jerry

3 years ago

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Josefina V San Antonio, TX

We had our monthly pest control service and Trevone B did a fantastic job. He was courteous and efficient and did more than expected. Thank you Aprive and Trevone for a job well done. Josefina V

3 years ago

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melissa christie Stanhope, NJ

Jason, our service pro was great. He explained the process before starting. He also answered all my questions. He was polite and friendly. Overall, a great service.

3 years ago

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Kim Pijanowski Utica, MI

Eric came and sprayed the inside of my home for Centipedes. He was very kind and courteous and did a great job. I give him a 10 for the job he did. Kim P

3 years ago

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Allegra Diaz San Diego, CA

Matt called to say when he was arriving. He told me what he was going to do and I felt sure he was doing the best job. He was friendly and polite. I appreciate his work.

3 years ago

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Shobha N. Rao Pittsburgh, PA

Andrew from Aptive was very thorough in his work. He reviewed the yard for pest activity and provided a summary at the end of the service. Very happy with the service

3 years ago

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Alshia Bishop Minneapolis, MN

We would like Rubin M to be our tech from now on he did a very thorough job and explained everything to where we could understand he went above and beyond our expectations!

3 years ago

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u666u@sbcglobal.net Geneva, IL

I’m in Geneva, Il. Yesterday Heidi was here to tend to a a few of my problems. She did a spectacular job and her personality is amazing. A great representative for Aptive.

3 years ago

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jeffnterrij2@gmail.com Lynnwood, WA

They were very prompt and did everything they said they would. The person doing the work was friendly and courteous. (I try to look up his name and can’t find it. )

3 years ago

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Lisa Vrsansky Brunswick, OH

We’ve been using Aptive for over five years on two different properties and they are always on time, professional and very reactive to any requests I make.

3 years ago

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Michelle Richardson Las Vegas, NV

Ben was extremely knowledgeable and friendly! Went out of his way to explain everything and why he’s putting stuff and where, taking into consideration of my kids and dogs.

3 years ago

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Drew Wiltrout Aliquippa, PA

I have been an ongoing customer and have had Richard H service my house several times. He does great work, always does a thorough job and explains everything he’s going.

3 years ago

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Debbie Werbel Canonsburg, PA

Don G of Aptive Environmental was professional, personable and courteous. Fully explained the process and answered all of my questions thoroughly. Debbie W

3 years ago

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Greg Masterson GA

Ivan was great! Texted me 30 min before arriving. Was polite and informative upon arrival. Texted me upon leaving, and did a great job & followed all requests!

3 years ago

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Nicole Johnson St Louis, MO

Miguel was the tech who came out today to provide an indoor treatment. He was professional and courteous. Listened to all my concerns and addressed them.

3 years ago

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Ceci A Lawrenceville, GA

If I could give them 0 stars I would! They don’t care about getting your service they only care about getting money out of you. You are better off doing a DIY extermination, you get ghetto techs, techs that don’t do anything but walk around with a little stick saying they take con webs but don’t do it. They charge you even if you don’t get service & if you reschedule they charge you again. Sells men told me it was 12 months contract when it was really 24 months. I expressed myself to costumer service of how dissatisfied I was with the company & wanted to cancel because it was horrible and he didn’t care he said I had to pay $199 to end contract. He didn’t once apologize or try to correct the problem. I’m stuck with another year with them because they don’t help me. I hate APTIVE. Never again will I use your service after the contract ends. And I will make sure to say this to everyone I know.

3 years ago

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Nancy Fitzpatrick Bethel Park, PA

Our technician, Richard W, called ahead, was cordial, prompt and efficient while servicing the exterior of our home in the pouring rain. He provided outstanding service!

3 years ago

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Robert Hill Lake Jackson, TX

Service technician "Randy" was very friendly, courteous, and professional. He explained what process he was going to use and checked in with me after he was finished.

3 years ago

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Smooth Simi Valley, CA

Another great job by Aptive! Kerry was exceptional and went above and beyond with the service. Did inside and outside and put up traps for moths and nats outside. Great job!

3 years ago

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Christy

Jon has been our regular tech for a long time now. He does a great job with the service he gives us. We are lucky he takes such good care of our home.

3 years ago

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Evelyn Beauvil Pompano Beach, FL

K Lawrence recently performed a pest control treatment for me today that’s was outstanding . He is courteous and very professional, that was amazing .

3 years ago

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Rita D Berwyn, IL

Jeff came out to my home today because we have noticed mice droppings in the house. He was very thorough and explained everything he did to help mitigate the issue.

3 years ago

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Danny P Carson, CA

They only care about money . Was charged for a service they said they did but the day they said they did it it rained all day . Next service day nobody showed up either . Would have been charged again for a non service but I complained only to be told they canceled that day and will be out next month . No email to me saying they canceled as I waited all day to ask about the service they did not do in the rain but was charged for . No word about a refund for the scam service they are running just told me if I cancel the service I will be charged another $199 for nothing done Please do not waste you money on this company that cares nothing about you only cares how much money they can get for doing nothing

3 years ago

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Elaine C Allison Park, PA

One week ago our house was treated in a different way than usual resulting in insecticide powder showering me when I opened the door to walk outside, piles of insecticide powder on our window sills, and insecticide powder pushed up into and around our window sashes. We have several older windows and the powder actually made its way through gaps and INTO our house, laying on window sills and a countertop. I called the 800 number for Aptive and the gal told me to bathe and wash the clothes that got the insecticide on them. She also said she would leave a message for my local Aptive manager to call me, since she wasn't fully aware of the chemical used or why it was used on our doors and windows. Not around the doors and windows, but actually in the doors and windows. The next morning I went around the house with wet paper towels to clean up the piles on the window sills and tried to get as much of the powder out of the sashes. The following day, I gently washed as much of the powder out of the sashes as I could. I waited a few days and then called our local office, only to get customer service, again. This time she told me to go to my doctor or hospital, if needed. She also sent me an email with an attachment showing the chemicals used for our treatment. I tried clicking the link for the powder that was used and got "Oops! That page can't be found!". Over a week later, I am still waiting for the local manager to call. I feel concerned for those who are also getting this powder all over the place and are unaware of it. I am sincerely disappointed that the manager has not called, even after both customer service gals let him know of the seriousness of the situation. I believe the young man doing the treatment was trying to go above and beyond, he simply needs better training. I am not unhappy with customer service or the young man doing the treatment, just the manager. Unfortunately, the manager represents the business, so we will be leaving Aptive.

3 years ago

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Elena Bartholomew Independence, MO

Beau G has been the technician that has provided my service a couple of times. He is so friendly and always answers my questions. Top notch employee!!

3 years ago

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Karen Cono Wyckoff, NJ

Tom is a professional, thorough service provider. He does everything right, is knowledgeable & informative. Thank you so much for exceeding my expectations !

3 years ago

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Mary Ann G Brunswick, OH

The tech, Crystal, came to our home and explained what she was going to do and what she was using for treatment. She was very knowledgeable and very friendly

3 years ago

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Anne Wilmus Pittsburgh, PA

Don G went above and beyond when he alerted us to a large hole in the siding of our home that we didn’t even know was there. He even suggested an easy way to fix it.

3 years ago

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Hannah Duttenhoeffer Bridgeville, PA

Jamie M was my technician and she is fantastic! She went above and beyond to let me know vulnerable spots where mice could get in and even left glue strips. Would recommend!

3 years ago

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michael appleby San Antonio, TX

Thorough service and experienced technicians make Aptive my go to extermination company. Today's technician, June, was a delightful woman with an enthusiastic attitude.

3 years ago

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Christopher Castillo Las Vegas, NV

Polite eager to perform service very cordial.He would be welcomed in my home anytime He listened to my current needs of service and fulfillment was done thank you

3 years ago

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Marcia Kritikos Hendersonville, TN

Technician called before he came. He was prompt and asked if we had any specific problem areas. He was very professional and thorough. Thank you Jesse.

3 years ago

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FTL1172 Severna Park, MD

Very friendly technician, Kaylee. She explained all the work she was gonna perform and took the time to listen to my concerns. Great work. Highly recommended!!

3 years ago

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Diane Dallas, TX

Aptive is always very nice and gets right to work where I want them to spray. Thanks to my quarterly services with Aptive, I don’t have an insect problem!

3 years ago

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Donut Ossining, NY

The technician arrived on time, explained the process, was very knowledgeable and patient for all questions. He completed all the explained tasks Jared was terrific

3 years ago

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Shawna Roberts Dunellen, NJ

THIS COMPANY IS HORRIBLE. DO NOT DO BUSINESS WITH THEM. If you are looking for any kind of pest control RUN from this company. I contacted them because a rat problem that we had after we purchased our new house. They came and said that the first visit was free. When the guy came to my house he did not have the equipment needed to handle the rat issue. He told us that he would have to come back. That same tech did not come though, a different one did, and then tried to charge me because he came out, and for the equipment. I explained that that was not what was explained to me, and even though he did come the first time he did not do anything except put 3 sticky traps out in the open in the backyard, which I had to move because our dog's paw got stuck to it. I explained that he did not finish his job the first time, so why I am paying for the 2nd visit? The tech was very nice but the manager was horrible and never even contacted me back when I reached out, as well as the tech himself. They didn't leave anything to help with our rat problem and we went to Walmart and tried to do it ourselves. They then tried to come on some random date and contacted me saying they were coming. He was informed that I didn't want ay service from them and that we were not even in the country. He came on out property anyway and then charged us for it. Due to horrible service and my complaints they cancelled my service, but still tried to charge me for their employee's trespassing on private property. I been in contact with them 5 times, and NO ONE as contacted me back. To top it off my credit has been affected, because while trying to handle this the charge was sent to collections. I will be contacting the better business bureau. THIS COMPANY IS THE WORST!!!!!!

3 years ago

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Mikel Kent Bethel Park, PA

Aptive is a good choice for any homeowner. We like the service and are happy with the results. Technicians listen to areas of concern and address issues.

3 years ago

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Karen Indianapolis, IN

The worker was very informative. He explained everything he did and did a thorough job of spraying inside my home. He also explained everything he did on the outside of the house and showed me the products he used.

3 years ago

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Kyndra Antioch, CA

Grant was the guy who came out to our home, he was great and very attentive. Grant explained everything thoroughly. He was all around good to do business with!

3 years ago

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sharen D sorrick Antioch, CA

we forgot our appointment, and I called and they rescheduled right away. Same tec came out the next day and redid the back yard. Our tec was Grant R, very polite.

3 years ago