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American Pest

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7.8

Overall Score

Author: Kalicia Bateman

LAST UPDATED: January 30th, 2024

Founded in 1925, American Pest is a top rated pest control company for homes and businesses throughout Washington, D.C., Maryland, and Virginia. The company offers protection against over 30 general pests including spiders, rodents, ticks, bed bugs, termites, and mosquitoes. The American Pest control team consists of over 160 brand ambassadors who are service professionals in pest prevention and customer experience.

In addition to over 160 expertly trained pest professionals, American Pest control has four board-certified entomologists, eleven associate certified entomologists, and over 30 state-certified technicians. Services provided by American Pest are QualityPro & Quality Pro Green accredited by NPMA, the industry’s highest mark of excellence, for their integration of non-toxic methods and low impact EPA-labeled products. 

The company credits its longstanding tradition of excellence to its people, who provide quality pest control solutions to over 15,000 homes and businesses and millions of square feet of federal offices and institutions throughout the area.

Jump down to read American Pest reviews from real customers.   

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Highlight: 2022 Best Company Sustainability Award Recipient

American Pest is a recipient of the 2022 Best Company Sustainability Award for its commitment to eco friendly pest treatments (SMART Pest Control) and paperless billing. American Pest is committed to keeping its customers and the environment safe.

Top Ranked Companies

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The Good

  • One-Time or Seasonal Coverage
  • Variety of Pest Control Plans
  • Anticimex SMART Rodent Control
  • Pest Free Pledge Guarantee
  • Variety of Services

One-Time or Seasonal Coverage

Unlike most pest control companies, American Pest conrol offers seasonal coverage or one-time treatments. The company has a variety of regular service options, so you can choose which coverage works best for you.

Variety of Pest Control Plans

American Pest control offers safe, affordable and environmentally friendly pest solutions with quarterly and monthly plans to get rid of common pests. Customers can choose from the plans listed below:

Preferred Care: Pest Control

  • Quarterly Service
  • Exterior Perimeter Treatment
  • Exterior Spider De-Webbing and Rodent Prevention
  • Interior Service Guarantee

Preferred Care Plus: Pest Control + Termite Monitoring

  • Quarterly Service
  • Exterior Perimeter Treatment
  • Exterior Spider De-Webbing and Rodent Prevention
  • Interior Service Guarantee
  • Halo Termite Monitoring

Preferred Care Complete: Pest Control + SentriconAlways Active

  • Exterior Perimeter Treatment
  • Interior Service Guarantee
  • Exterior Spider De-Webbing and Rodent Prevention
  • Sentricon AlwaysActive
  • Termite Service Warranty

Mosquito Control: Seasonal Mosquito and Tick Control

  • Monthly Service
  • 6–7 Services per Year
  • Exterior Mosquito and Tick Spraying

Anticimex SMART Rodent Control

American Pest offers a cutting-edge option for rodent control through its Anticimex SMART technology. 

The SMART technology includes three devices that are installed in optimal areas of your home to monitor rodent movement. All devices installed in your home are interconnected and connect to your wireless network, alerting both you and your pest professional in real-time of any rodent activity. 

Pest Free Pledge Guarantee

All regular services include the pest free pledge guarantee, which states if pests return between services the company will send a technician to return at no additional cost. 

Variety of Services

American Pest control offers treatments for a variety of pests including ants, mice, rats, spiders, stinging insects, carpet beetles, interior fleas, stink bugs, cockroaches, house centipedes, millipedes, silverfish, earwigs, and 30 plus home invading pests. They also have a mosquito and tick program for their active months and offer k9 bed bug inspection and bed bug heat treatments for single-family homes.

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The Bad

  • Limited Service Area

Limited Service Area

American Pest control only services Washington, D.C., Maryland, and Virginia, which does limit the service area. If you are located in those areas, this will be an excellent fit for you.

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The Bottom Line

American Pest seems like an all around great company for your pest control needs, as long as you are in the greater Washington, D.C. area. The company promises to rid of pests by hiring service professionals, providing world-class training, and applying Integrated Pest Management practices that are environmentally friendly. American Pest control offers various pest control services for both residential and commercial properties. 

For more information, customers can contact American Pest control by phone or visit the website and request a free pest control estimate. 

American Pest received the Award of Excellence from the United States Department of State in 2004 and for six years was a recipient of the Angie's List Super Service Award (2011-2016). American Pest also boasts an A+ rating from the Better Business Bureau (BBB business). If you’re looking to get rid of unwanted pests, the company guarantees you will be satisfied with its services.

In addition, American Pest reviews are primarily positive with satisfied customers frequently highlighting the company's time-efficient and effective treatments, as well as its excellent customer service. However, it is worth noting that the majority of reviews are at least three years old and may provide outdated information.

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Star Rating

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4.5

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301 Reviews

Review Breakdown

5 grade

70%

4 grade

19%

3 grade

4%

2 grade

4%

1 grade

3%

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n/a Alexandria, VA

The company does its job but I don't like how they give all day windows for service, and you have to call each time to schedule a shorter window. Also, this time around, I got a notification the day before the pest control person was coming to my house, instead of them writing a week in advance like they usually do to schedule the best time for service.

6 years ago

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Vijay Herndon, VA

They come on time and the work is fine. My regular pest control is fine but the mosquito service was poor. They could not manage the mosquito problem in my backyard so I had to cancel that program. I'm not happy with their mosquito control, but the other pest control is fine.

6 years ago

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Anonymous Washington, DC

They've been a lot better, but recently I find it very hard to get timely appointments when you need them. Once they are here, they're very thorough. My individual technician who typically comes is amazing and I would rate him very high, but the overall company, I would rate lower.

6 years ago

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Ashley Mount Rainier, MD

Wish there were an easier way to schedule visits when I can be home, e.g., via app or text. Mostly they spray outside... I have to plan in advance to stay home from work and have them come inside.

6 years ago

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Sri Ashburn, VA

They haven't ever declined a request that I've had. I still see a lot of pests in the house, so I don't know how effective everything is.

6 years ago

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Kristine Laurel, MD

Technician who serviced my house was very thorough, and told me everything he was doing. Customer service on the phone was very helpful and prompt.

6 years ago

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Anonymous Bethesda, MD

Not sure they have performed the service the last two visits. No report left at the houae or emailed without requesting it. Cobwebs remained as well.

6 years ago

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Anonymous Washington, DC

Customer service is not the best in communicating. Also it too a t least a year to get the pest issue under control.

6 years ago

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Joeseph Annapolis, MD

I got the termite system and the results have been good. Sometimes they do not respond as fast as I would like them to.

6 years ago

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Anonymous Owings Mills, MD

Forget to get tenants signature otherwise ok

6 years ago

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Kiely Washington, DC

service is on time but the bugs never seem to go away....

6 years ago

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Raffaella Herndon, VA

Results were fast. Service was okay, but not excellent.

6 years ago