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OppLoans

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6.4

Overall Score

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Shayna Louisville, KY

Monique was very helpful and friendly. She stayed on the phone to help me get through the process and quick helping me with any trouble I was having.

5 years ago

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Vedia Darlington, SC

I was a little afraid of OppLoans but Monique put me at ease and even called me to let me know everything was okay. She was great.

5 years ago

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Reply from OppLoans

No, you're great! Thanks!

Jan. 11th, 2021

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Ron Euless, TX

Monique was friendly, courteous and professional. I've used the refinance option on more than one occasion and it's been a great help

5 years ago

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Kisha McKinney Savannah, GA

The application process was very easy and staff very polite and more than helpful in assisting with the application process.

6 years ago

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Natalia Palos Park, IL

Jacynthia was very pleasant and answered all my questions. Her positive upbeat attitude made the process a breeze. Thank you!

6 years ago

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Deborah Wilson Vista, CA

My agent is Daniel. He and everyone else I spoke to was friendly, helpful, fast and informative. I highly recommend Opp loans

6 years ago

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Joseph Dapremont

made a personal loan.....dealt with Lance who was extremely helpful, courteous and patient. very efficient and knowledgeable

6 years ago

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Derek

Outstanding customer service, the representative (Nia) Was courteous and knowledgable, which made my experience worthy of recommending to others.

6 years ago

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Evita Sharpley

I have never experienced such a smooth, easy and quick process. The approval time was fast and the representative was extremely nice.

6 years ago

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Alissa sorce

I am working with Courtney. She is the best customer service I have ever dealt with. Also she answered all my questions. Hope to work with her again

6 years ago

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Erika Francis

Opp Loans was a life saver during this period after the Harvey hurricane. Thank you for your professionalism and quick approval of my loan.

6 years ago

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Alexander Victoria, TX

What really makes me pissed is they say "Hey you can get xxxx just verify your bank account!". I gave my bank account information and got denied?!?!? AFTER I GAVE MY ACCOUNT INFORMATION?? They then posed as my bank and sent a text to type in the code addressed as "Wells Fargo Advanced Access Code xxxxxx to verify your identity". WHATTTT??? I got RickRolled, whatever.....But seriously the reviews are either A. BOGUS or B. From people with good enough scores and NO discrepancies on their credit account.

6 years ago

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Marie Washington, DC

I don't see how this company receieved and A+ rating from the BBB. I was preapproved for a certain amount so I decided to apply. The application was pending and I had up until the 29th of April 2017 to finish the paperwork. I emailed the company asking some questions and never heard from them. When I went on-line on Tuesday, April 25th, the application stated that I was denied. What kind of bait and switch advertising is this?

7 years ago

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Sheila Garibaldi Sacramento, CA

Heather was amazing. I’m struggling due to COVID. Heather was able to assist me more than I could have even asked.

3 years ago

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athony celeste Las Vegas, NV

john was so helpful thank you even if i dont get loan you have a winner in john he was very helpful sincerly anthony.

3 years ago

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keith durand Ellsworth, ME

Company sucks they take all interest first then you can pay off balance. Took 1600 dollar loan and first payment 160 only 20 came off balance.. i personally will never use them again i now have better credit and not much too them

3 years ago

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Christina Whittecar Steubenville, OH

Always willing to work with you. Always very friendly. Been working with them for 2 years now with no complaints

3 years ago

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Reply from OppLoans

So great to hear Christina! Thank you for such positive feedback.

Feb. 8th, 2021

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Freedom Duncan Fort Lauderdale, FL

Kaneshia was a breath of fresh air to talk today. She deserves 5 stars for her customer service. 🌟👏

3 years ago

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Reply from OppLoans

I'll let her know. Thanks, Freedom!

Jan. 11th, 2021

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K Cook Oswego, IL

alexis was very helpful this morning even though it was early. OppLoans is always there when you truly need help.

3 years ago

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Reply from OppLoans

We are so happy to have you as our customer! - Ben Morris, Customer Experience

Jul. 29th, 2020

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Maritza Galvez-Hernandez Elk Grove Village, IL

My customer services repo Viri was very kind and knowledgeable and she made me feel very comfortable

4 years ago

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Reply from OppLoans

We love to hear this Maritza!

Aug. 4th, 2020

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Cameron Indianapolis, IN

Liza was phenomenal! She was prompt, courteous and professional! I’m happy that she answered my call!!

4 years ago

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Reply from OppLoans

Thank you so much for the positive feedback!

Aug. 21st, 2020

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Andy Miami, FL

People are very polite especially Janet. The aplication is very easy and the financial manager is great. Thanks George.

5 years ago

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Lamont Hall Saint Paul, MN

I appreciated Monique Patients with me even on the phone she sounded like she had a smile on her face👍

5 years ago

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Reply from OppLoans

Thanks, Lamont!

Jan. 11th, 2021

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Alister H Daniels Winlock, WA

Very friendly and fast! Monqie was helping through the whole process and answered evry question i had!

5 years ago

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Deborah Clark Brazoria, TX

Tiffany was very helpful and patient while walking me through my forms! She was also very informative!!!

6 years ago

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cassandra y hurd Chicago, IL

I want to thank opploan for taking the time to approve me with out having a problem and they also refinanced my loan.

6 years ago

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Patricia Thompson IL

My friend told me about Opploans and they were phenomenal, fast and I received my funds the next day . Awesome!

6 years ago

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DeVaughn Huff

Char, your representative , is very professional. He delivered exceptional customer service and is very knowledgeable.

6 years ago

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LJB San Antonio, TX

Char was very personable and had very quick reply time for me. I found him to be friendly and professional.

6 years ago

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Tiffany Louisville, CO

Your false advertising, you sent my husband a pre approval letter. Then denied him. Wth kind of crap is that. Then your Web site claims to not effect your credit. But that's a lie. Don't send any more of your stupid letters again. Oh n BTW my husband has great credit. So I'd really like to know how the hell yall denied him.

7 years ago

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Carolyn Guzman Kilgore, TX

We applied for a loan with Opp Load due to are daughter need to be seen by and Oncologist witch is a Cancer Doctor and was immediately turn down I do not recommend for someone who needs the money fast to apply for a loan with them . They was are last hope .

7 years ago

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Lizzette R. El Paso, TX

Shana was very helpful and was able to complete everything positively! Thank you!

3 years ago

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Reply from OppLoans

Thank you for letting us know, Lizzette! I appreciate you.

Feb. 8th, 2021

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Tatyana Chernyak Maple Grove, MN

Said I was pre-approved up to 4 k but turned down a 1k loan I requested. Just a scam of a company. Bunch of fake preapproval letters but its all a scam to get bank information.

3 years ago

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Reply from OppLoans

I'm so sorry to hear about your recent experience with OppLoans. I'd love to connect with you in order to explain more. Can you please email me at bmorris@opploans.com to discuss? Thanks

Jan. 11th, 2021

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Wilfrido Chicago, IL

Great experience with opps there customer service agents were friendly and knowledgeable

4 years ago

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Reply from OppLoans

I love to hear it! Thanks Wilfrido.

Aug. 4th, 2020

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Adam McKinney, TX

Amado helped me on a situation that I was wondering & couldn't get done!! Great customer service!!

4 years ago

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Reply from OppLoans

Thanks Adam! I appreciate such positive feedback.

Aug. 20th, 2020

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Keisha Stow, OH

Too much interest and the loan is deigned to help them and not the person is need. Calculate the amount of interest paid over the crumbs they provided and it's sickening. I was a former customer but NEVER again.........

4 years ago

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Reply from OppLoans

Hi Keisha, thank you for your honest feedback. We agree that this is a high interest rate loan that should only be used in emergency situations. This is why we are currently testing lower interest rate products for customers who quality. Stay tuned and please keep sharing your thoughts.

Nov. 3rd, 2020

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Donnella Chicago, IL

Jordan was very helpful and I always have a pleasant experience with Opp loans. Very appreciative.

4 years ago

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Reply from OppLoans

Thank you for the great feedback Donnella. We're glad that our Loan Advocates helped you complete your loan.

Nov. 3rd, 2020

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paula ayala Las Vegas, NV

Abraham was a very great agent was able to guide me and help me complete my application.

5 years ago

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LaToya B Inkster, MI

Karen was very professional and knowledgeable. Thanks so much Karen for helping me.

5 years ago

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Terri B. Dover, DE

The customer service representative I spoke with was very helpful and fixed my mistake right away.

6 years ago

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Jess Garcia Stockton, CA

Kenny was a great help! Fast, efficient and helpful. Was easy to understand the process! Thank you

6 years ago

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Duane McCOLLUM

Alex was extremely helpful in assisting me with your processes. He exceeded my expectations!

6 years ago

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Daniel Musgrove Bell, CA

Received a loan that was done very quick and very easy. Excellent customer service from Dan.

6 years ago

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Jeffry payme

I received fast prompt service. Even though it told me that I was approved my money is not in my account

6 years ago

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Garrett Keaton

Refinanced my loan. Everything went extremely smooth and customer service was exceptional!

6 years ago

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Mellissa Clark Palm Bay, FL

Quick short term loan with easy payback, and easy rescheduling if necessary

1 year ago

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Ryanna Masiva Ogden, UT

Shana was amazing and very understanding because my family is covid positive.

3 years ago

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Reply from OppLoans

Thanks, Ryanna! I'm so glad Shana could help you during a time of need.

Feb. 8th, 2021

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Justin Osborn Hicksville, OH

I love that it went to your credit report and can refinance after so long

3 years ago

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Reply from OppLoans

I'm glad we could help, Justin! Thanks!

Feb. 8th, 2021

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Crystal Lawson Interlachen, FL

Customer service is always great. I have never had a problem with them.

3 years ago

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Reply from OppLoans

That's awesome to hear Crystal! Thanks!

Oct. 8th, 2020

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Carmen Gray Cleveland, OH

Daisy, a manager at OP loan, was very informative and attentive

4 years ago

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Reply from OppLoans

I'm glad Daisy was helpful! Thanks for the positive feedback, Carmen.

Jul. 29th, 2020