Name: Turnbull Law Group
Rating: 4.5

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Jordan Akron, OH

They are very professional and got me moving on settling my debts way faster than expected. They are great at answering any questions that I may have also.

2 years ago

Reply from Turnbull Law Group

Your amazing feedback is appreciated, Jordan. We're honored to be your solution to financial relief. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Nov. 10th, 2021

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Debra Crosby Columbus, OH

When I reached out, they contacted me within a few days. The rep explained everything that would be happening and was very patient and helpful with my questions and concerns.

2 years ago

Reply from Turnbull Law Group

We're always happy to assist, Ms. Crosby. Thank you for taking the time to reach out to us to gain a greater perspective of the program. Always feel free to reach out when additional support is needed. Thank you for choosing Turnbull Law Group to reach your financial goals.

Jul. 21st, 2021

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David Stewart

I’m new I haven’t had enough time to build up my account funds but so far everyone has been wonderful to me I know I made the right choice thank you

2 years ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, David! We're looking forward to accompanying you on your journey to financial freedom. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jul. 21st, 2021

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S.M. Rindge, NH

I signed up for debt settlement with this company almost 2 years ago and they have still not negotiated my largest debt. They keep justifying not doing what they said they would because "there's not enough money in the account" even though I have been making payments twice a month via automatic withdrawals from my account this entire time. Now that debt has grown even larger and the company is trying to serve me with papers so I will now also be responsible for all of their legal fees and the cost of the sheriff trying to deliver them multiple times. This company still does not care and the lawyers will not get involved until I have the paperwork, except I will never have the paperwork because they don't have my address (since at the instruction of this company I changed all of my contact information to their info). I sent them emails advising that my debt was transferred to a collection company over a year ago and they refuse to get in touch with this company to give them information for where to send these legal papers. They don't care how many legal fees and sheriff visits I have to pay for. They refuse to do anything. Their lawyers aren't any more helpful, the one I managed to get in touch with (only because I had her phone # from an email earlier on) pretty much said that if I'm lucky this debt will be settled for around the original amount. what is the point of even doing this debt settlement program them?? just for them to profit off of poor people's debt? PATHETIC! Their customer service is a joke, their email replies are incredibly lacking. By the time this is all said and done I will not have saved any money thanks to all the extra late, interest, & legal fees on top of the thousands of dollar they are charging me for their so called "services". I would have been better off filing bankruptcy. I would NEVER recommend anyone fall for this scam, do not do business with this company. all working with them will do is make them thousands of dollars.

2 years ago

Reply from Turnbull Law Group

We never intended to disappoint you or for you to have a poor experience. Unfortunately, some creditors are more aggressive than others in their collection efforts. It sounds like you were dealing with some challenging creditors, and we can understand how that would be frustrating. Please know that we share the common goal of resolving the enrolled balances as quickly as financially possible. However, our responsibility to you is to make sure the terms of the agreement can be abided by, and we do not run the risk of potentially losing a settlement due to a shortfall in funding.

We constantly work with our Client Services team in efforts to improve the service provided to our clients. Your feedback is appreciated and will be used as another opportunity to do so. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a brighter financial future.

Jun. 24th, 2021

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Dejanette King Atlanta, GA

Payments are affordable especially now when people are struggling financially. Only annoyance is creditors still call in attempt to collect pymt even after being told about program...

3 years ago

Reply from Turnbull Law Group

We appreciate you for taking the time to share this with us today, Dejanette. Affordability is key to being successful in our program. We're relieved to hear your monthly deposit amount is doable. We also understand the creditor calls can become a nuisance. We encourage you to log into your Client Dashboard for helpful tips on how to handle these calls. If you ever have any concerns regarding your account, Client Services is available Monday - Friday to support your financial needs. Thank you for choosing Turnbull Law Group. Here's to your financial success!

Feb. 10th, 2021

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Trish Bessette New York, NY

This company is the best. They have been helping me out of debt. There were a few time i couldn't pay the whole monthly bill. They were frindly and kind to me...

3 years ago

Reply from Turnbull Law Group

Amazing feedback, Trish. Hearing that our service has provided you with peace of mind is beyond rewarding! Thank you for being the best part of Turnbull Law Group. Here's to financial freedom!

Jan. 15th, 2021

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Philip Hood Buffalo, NY

Very friendly and knowledgeable. Happy with my choice.

3 months ago

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Dolores Glaessgen Newington, CT

I’m happy with Trumbull. Have my first payoff in the world. It was pretty fast.

7 months ago

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Tina Craft

Everything running smooth so far. Have recommended Turnbull to family and friends.

7 months ago

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Verified Customer

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Amy Good Middletown, PA

Quick responses when asking questions and my case was settled fast

2 years ago

Reply from Turnbull Law Group

Thank you for taking the time to leave us a review, Amy! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-674-1504 if you have any questions. Thank you for choosing Turnbull Law Group!

Oct. 26th, 2021

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Verified Customer

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Parson, Kathryn Las Vegas, NV

In my one experience they were fast, efficient & understood my needs quickly.

2 years ago

Reply from Turnbull Law Group

We are so happy to hear that, Kathryn! Providing our clients with the utmost level of service remains our number one focus. Always feel free to reach out when assistance is needed. Thank you for choosing Turnbull Law Group to serve your financial needs.

Oct. 19th, 2021

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Verified Customer

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Beauty Warner Robins, GA

I have not had any problems, they have always helped whenever needed

2 years ago

Reply from Turnbull Law Group

Terrific feedback, Beauty! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 12th, 2021

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David Wadlington Cleveland, OH

They have been very helpful on helping me get closer and closer to achieving my goals to become debt free

10 months ago

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Travis Crawford Columbus, OH

Open and honest from our first meeting. They were very informative on the process and steps to follow.

11 months ago

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Christine Higdon Thomson, GA

They are very nice and answer all my questions promptly. I am so glad I'm using them to help pay my debt.

11 months ago

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Karen L Toledo, OH

So far i like how they keep me informed on how my progress is going. They had told me they would take payment every two weeks,on my second month and they took the whole amount each time .

1 year ago

Reply from Turnbull Law Group

That's great to hear, Karen! Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Mar. 6th, 2023

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Shane Hinson Alpharetta, GA

Started program a few months ago and have done settled on some of my debt and also saved me a little money by paying it off

1 year ago

Reply from Turnbull Law Group

That's great, Shane! It is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Mar. 2nd, 2023

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Donna Chandler Framingham, MA

They have professionally handled all my concerns and are transparent in their dealings. I hope to be out of debt soon with their help and support.

1 year ago

Reply from Turnbull Law Group

That is amazing to hear, Donna! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group to be your guide.

Aug. 30th, 2022

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Janie Brown's Winchester, VA

Everyone has been so nice and friendly. They have explained the program and made it easy to follow. Very happy so far!!!

2 years ago

Reply from Turnbull Law Group

Janie, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-674-1504 if you need any assistance. Thank you for choosing Turnbull Law Group!

Jan. 4th, 2022

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Glenda Adesokan Bloomfield, CT

Very easy to contact and speak to someone who can answer your questions...I felt relieved by my explanations to my questions...

2 years ago

Reply from Turnbull Law Group

Glenda, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-674-1504 if you need any assistance. Thank you for choosing Turnbull Law Group!

Oct. 20th, 2021

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Jason Ard Milledgeville, GA

It’s hard to know who to trust these days. Turnbull has really made life less stressful handling the evil credit card industry. Jason

2 years ago

Reply from Turnbull Law Group

Jason, thank you for taking the time to review your program! We take pride in making sure our clients are supported throughout the process. Thank you for choosing Turnbull Law Group.

Oct. 8th, 2021

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Vicki Hamer Edmond, OK

Very pleasant encounters the three times I've talked to them. They were never condescending and I felt comfortable during and after the calls.

2 years ago

Reply from Turnbull Law Group

Great feedback, Vicki! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 5th, 2021

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Darcell Rogers Atlanta, GA

Since signing with Turnbull I been at ease knowing they have my best interest throgh communication when they resolve a debt issue

2 years ago

Reply from Turnbull Law Group

Terrific feedback, Darcell. Hearing that our service has provided you with ease is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Sep. 16th, 2021

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Patricia Armstrong Buford, GA

Don't sign up with them. I keep getting calls from them about accounts I signed up with them almost two years ago. They only seem interested in bugging me about debts they "find" that are under $500 and not the large debts I enrolled. If I don't see any money going out from my sizeable funding balance within this next month, I'm going to try another service. I've got nothing to lose. I've negotiated two large debts on my own since they don't work with Turnbull. THEY ARE NOT WORTH IT> FIND ANOTHER SERVICE.

2 years ago

Reply from Turnbull Law Group

We regret to hear you are disappointed with our service efforts, Ms. Armstrong. There seems to be a misunderstanding with our approach. Our goal is to assist our clients with obtaining financial freedom. This means making sure that all debts are resolved once completing our program. We never intended to cause a poor experience for you. If we may address any other concerns for you, please reach out to our Client Services team for immediate assistance. Thank you for choosing Turnbull Law Group to reach your financial goals.

Jun. 29th, 2021

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Sandra Cantrell Roberts Acworth, GA

Excellent customer service, everything was explained clearly. As a client you feel like you’re being taken care of not just rushed.

2 years ago

Reply from Turnbull Law Group

Amazing feedback, Ms. Sandra! It is our goal to make sure we support our clients every step toward a debt-free future. Here's to a successful journey! Thank you for choosing Turnbull Law Group.

Jun. 18th, 2021

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Dawn Venable Atlanta, GA

This company is great. Anytime I’ve had any questions, they get right back to you with the answers. No complaints at all.

2 years ago

Reply from Turnbull Law Group

We're honored to be your solution to financial relief, Dawn. Thank you for sharing your confident feedback. Hearing that our service has provided you with peace of mind is beyond rewarding. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

May. 27th, 2021

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Sylvia Gonzalez Stratford, CT

Turnball has been the best decision I have ever made. Customer care is first class and the law group gets right to work and results are prompt.

2 years ago

Reply from Turnbull Law Group

Thank you, Ms. Gonzalez, for complimenting our service. Our advocates work very hard to provide the utmost level of customer service for our clients. We welcome any other questions or concerns that come up along the way. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

May. 17th, 2021

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Melissa Roam Denver, CO

They make the process so easy and keep in contact with you any time something happens. Would highly recommend them if you need help with debt relief!

3 years ago

Reply from Turnbull Law Group

We appreciate you for taking the time to share this with us today, Ms. Roam. It's great to hear how pleased you are with our service efforts. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Turnbull Law Group!

Apr. 16th, 2021

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Sonia Hilinski

great at negotiating a s communication! I would recommend.

5 months ago

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Rosalie Giuffre Baltimore, MD

Customer support always helps us with our issues and concerns.

6 months ago

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Verified Customer

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Gman Mount Airy, NC

They are very helpful. Had no problems with them at all.

1 year ago

Reply from Turnbull Law Group

That's amazing to hear, Gman! We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!

Jan. 6th, 2023

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Verified Customer

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Susan Margaret Mesa, AZ

Easy to work with, trustworthy and reliable

1 year ago

Reply from Turnbull Law Group

Thank you for your lovely review, Susan. We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

Dec. 22nd, 2022

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Verified Customer

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Aldeth Kennett Square, PA

they were easy to work with and listened to my concerns

2 years ago

Reply from Turnbull Law Group

Thank you for your lovely feedback, Aldeth! It's a pleasure to know that our representatives continue having great interactions with our clients since that is our top focus. Always feel free to reach out when assistance is needed. Thank you for choosing Turnbull Law Group to serve your financial needs.

Oct. 19th, 2021

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Verified Customer

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Connie Shaeffer Missouri Valley, IA

Easy to deal with, friendly representative

2 years ago

Reply from Turnbull Law Group

Connie, we appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and we look forward to you becoming debt-free. Thank you for choosing Turnbull Law Group!

Oct. 13th, 2021

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Verified Customer

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James Clare Reston, VA

Resolved this issue timely and to my satisfaction

2 years ago

Reply from Turnbull Law Group

Thank you, James, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 13th, 2021

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Jeff Witmer Gloucester, VA

Caring attitude of all personnel involved. the quick response to setting up my account. So far,good communication.

10 months ago

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Jennifer Marcu Hunt Valley, MD

Felt overwhelmed with my debt and now able to pay it own without any hassle and able to budget further expenses.

1 year ago

Reply from Turnbull Law Group

That's amazing to hear, Jennifer. It is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Mar. 16th, 2023

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Brenda Kapowitz San Jose, CA

I'm very grateful for this company. They have helped me a lot. It took a lot of stress off me. Can't wait to graduate!!

1 year ago

Reply from Turnbull Law Group

Hello Brenda,
It is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jan. 25th, 2023

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Carol Richards Springfield, IL

Happy so far. Settled with discover card and I was pleased with settlement. Looking forward to future settlements.

1 year ago

Reply from Turnbull Law Group

Your feedback is greatly appreciated, Carol. Making sure our clients feel well-supported remains our number one focus. Please let us know how we can continue supporting your financial journey! Thank you for choosing Turnbull Law Group.

Nov. 3rd, 2022

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E Rubijean Jones Roanoke, VA

Turnbull is currently working on my bills and has paid off one account. I look forward to seeing more paid off after Turnbull negotiations.

1 year ago

Reply from Turnbull Law Group

Thank you for the amazing review, E. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group to be your guide.

Aug. 12th, 2022

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Lana Lattrell Naugatuck, CT

I wish I could give them less than one star. They take your money and do not help you. Your credit will go even lower by using them. They supposedly assign an attorney to you but if you need to get in touch with that attorney good luck. The only people you can talk to our customer service. Do not hire.

2 years ago

Reply from Turnbull Law Group

We appreciate you voicing your concerns, Ms. Lattrell. Please, know that supporting our clients remains a top priority. Therefore, it is disheartening to hear you feel anything other than. We never intended to disappoint. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jul. 16th, 2021

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Christy Statesboro, GA

Turnbull took the phone calls and made agreements to lower all my payments so I could stop worrying and move forward.

2 years ago

Reply from Turnbull Law Group

We are more than happy to relieve you of the burdens related to debt, Ms. Christy. Welcome to Turnbull Law Group! It is our pleasure to provide a service that leads you to a brighter financial future. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group.

May. 21st, 2021

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Mary Welzenbach Flowery Branch, GA

I am very pleased with everything they do. Customer service is always pleasant and willing to help in any situation.

3 years ago Edited September 14, 2021

Reply from Turnbull Law Group

We cannot thank you enough for sharing your positive experiences with us, Mary. It's always great to hear clients share how pleased they are with our service efforts. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group.

Jan. 15th, 2021

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Aaron Press Watertown, CT

I like the results and the quick closures

5 months ago

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Leanne Ballard Columbus, OH

Ability to help with my debt issue . Very understanding,

6 months ago

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Lucretia Wimberly

1 out of 6 of my debt have been settled. Whoo hoo!!!

7 months ago

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Casey Bryant Suffolk, VA

Very professional, Knowledgeable, and Easy to work with!

8 months ago

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Gary Phillips

I am trying so hard to get out of debt and Turnbull has been so easy to work with

9 months ago

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Mary Duda Bolingbrook, IL

I've just come into the program but my experience with customer service has been awesome.

10 months ago

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Sharon Booker Roscoe, IL

They are being very helpful with getting my credit down and keep me informed on my progress.

1 year ago

Reply from Turnbull Law Group

Thank you for your lovely review, Sharon. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group to be your guide.

Oct. 20th, 2022