Name: Turnbull Law Group
Rating: 4.5

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Danny Denney Dayton, OH

First and formost I would like to thank you for your help. I have not recieved any notice from Discover card one way or other. Also American Express has been in touch with me to let me know they have canceled my credit. Thank you for your insistance. Danny Denney.

3 years ago

Reply from Turnbull Law Group

We appreciate your amazing feedback, Mr. Denney. It sounds like you have a great understanding of how our process works. If any questions come up, Client Services is available Monday - Friday to support your financial needs. Thank you for choosing Turnbull Law Group!

Feb. 17th, 2021

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Steve Barberton, OH

Working with them has been nothing short of professional and stress free! Everyone, and I mean everyone, has been a pleasure to work with! Couldn't be happier with the level of attention I have recieved along with the service.

3 years ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Steve! Thank you for choosing Turnbull Law Group as your guide to financial freedom. We're grateful to know how pleased you are with our efforts. Please let us know how we can continue supporting your every step toward a brighter financial future. Thank you for choosing Turnbull Law Group.

Feb. 17th, 2021

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Antonio Aponte Spartanburg, SC

What I like the best about this company is that they are on top of everything I couldn't be more excited to have you guys help me out thank you so very much I will recommend this company to anyone that's going through the same thing I'm going through

3 years ago

Reply from Turnbull Law Group

Amazing feedback, Antonio! We appreciate you for taking the time to share this with us. Thank you for recommending our program! Please let us know how we can continue supporting your every step toward financial relief. Thank you for choosing Turnbull Law Group as your guide to getting there!

Feb. 2nd, 2021

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Linda Thompson Proctorville, OH

What I Like and appreciate most is that I can call client support anytime and talk to wonderful agents, even if trivial. They give reassurances and pass on information to the attorneys-saving them valuable time. Thanks! Linda T.

3 years ago

Reply from Turnbull Law Group

We cannot thank you enough, Ms. Linda, for sharing your positive experiences with us! It's great to hear you share how pleased you are with our service efforts. Here's to your financial success! Thank you for being the best part of Turnbull Law Group!

Jan. 27th, 2021

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Yvonne Johnson Decatur, GA

I am pleased with the results so far and glad I made the chose of Turnbull Law Group. The Customer Service Staff is great and pleasant they answer your concerns and explain the process to you so you understand exactly what is going on with your account. You also have access to your deposit as they post to your account.

3 years ago

Reply from Turnbull Law Group

Thank you, Yvonne, for the confident feedback! Our goal is to make sure we support our clients every step toward a debt-free future. Hearing that our service provided you with peace of mind is beyond rewarding. Thank you for being the best part of Turnbull Law Group! Here's to your financial success.

Jan. 21st, 2021

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Lisa Williams Perrysville, OH

So far so good. Head my first settlement after four months. It’s very stressful to deal with debt but each time I call they reassure me that things are going well. I’m having trouble with one credit card company harassing me, but hopefully this will be resolved.

3 years ago

Reply from Turnbull Law Group

Excellent feedback, Ms. Williams! We are thrilled to be your financial solution to debt-relief. Congratulations on your first settlement! Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Jan. 21st, 2021

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Al Mossa Stamford, CT

Since signing on I have had very little interaction with them other to call to complain that creditors were non stop calling me. I was told that it is a process that takes time to negotiate settlements and since then, I have a better understanding of the process. They have, after 3 months, got me a settlement with one of my creditors saving me over 50% of what I owed the creditor. I could not ask for more or be more pleased thus far.

3 years ago

Reply from Turnbull Law Group

Amazing feedback, Al. Congratulations on your first settlement! This is a huge milestone to have reached. You should be extremely proud of your efforts. Our goal is to make sure we support your every step toward a debt-free future. Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Jan. 8th, 2021

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Julie Crowe Lawrence, KS

Great customer service! They really work hard for you and keep you updated along the way. They quickly respond to questions and are truly invested in getting you a great outcome and easing your stress over debt. I cannot thank them enough for what they are doing for us.

3 years ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Ms. Crowe. We appreciate your amazing feedback! If questions come up along the way, Client Services is available Monday - Friday to support your financial needs. Thank you for choosing Turnbull Law Group. Here's to a successful journey!

Dec. 23rd, 2020

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Dean Monroe Twin City, GA

Turnbull went into immediate action to help us with our situation.

2 months ago

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Delores Lewis Houston, TX

I am very satisfied with the progress of the Turnbull Law Group

2 months ago

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Kathryn Glagowski (Kathy) Stratford, CT

I started this program in April and now it’s August and 3 out of my 9 credit cards have been settled. I am very pleased with Turnbull Law Group.

8 months ago

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Verified Customer

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Debra Rossi Johnson City, TN

So pleased with turnball law firm representing my interest and explaining the process in detail with no rocks un turned

2 years ago

Reply from Turnbull Law Group

Terrific feedback, Debra! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 13th, 2021

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Moureen Meggers Ennis, TX

I feel my debt is in good hands, and is currently being taken care of. This company has great customer support and listens to their clients. Glad to be working with them.

8 months ago Edited August 3, 2023

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Gardner Leighton Damariscotta, ME

How information was available for me to look at and how much they made sure I completely understand everything and any questions I had was taken care of very quickly

9 months ago

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Susan Bragg York Village, ME

Biggest mistake of my life. I enrolled with 2 debts, 1 $16000 $17000, my deposit account had $6553 which only $1100 was to paid to 1 settlement which took a year and a half to negotiate, all the while my account is building monies and all Turnbull is doing is taking fees for actually doing nothing but making a phone call to your creditor. It does not cost $5453 settlement fees to make a call . I did it myself once I figured out what they were doing. This is criminall what you do. Look your company up and see all the red flags. My lawyer assigned on my account only referred me to Customer Client Services of which they state only the lawyer can make those decision since I needed to modify my monthly payment. As soon as I said that everything went out the window!!! My second debt they could no longer help me with and basically wrote me off. I have since been in touch with the creditors who have no respect for you either and had to start all over again. I am now further in debt and you ruined my credit. I will not stop until you refund me a check for $5453, that is minus the $1100 you paid to my $17000 debt. I also have been returning calls left me by David and Rebecca, of which never return back to me. I have nothing to say to them on the phone for I will continue my plight until I get vindication for your wrong doing. I give you all ZEROS!!!!!!

9 months ago

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Andre R. Alexander Atlanta, GA

My contact with client services was very helpful, they took my call, listened to my concerns and were able and willing to provide any help that i needed to help me stay on track with my account. Very good company.

1 year ago

Reply from Turnbull Law Group

That's amazing to hear, Andre! It is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Mar. 24th, 2023

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Karen Lamb Alma, GA

I really liked the customer service. The personnel involved explained the process to me in very easy terms to understand and made sure to let me ask as many questions as I needed.

1 year ago

Reply from Turnbull Law Group

We love to hear that, Karen! Thank you for sharing your experience with us, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 674-1504 if you have any questions or concerns.

Mar. 2nd, 2023

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Thomas Norris Collingswood, NJ

I have been a client for just a few months. The wonderful customer service people at Turnbull have told me they are already about to settle one of my biggest accounts. So happy I chose this firm!!!

1 year ago

Reply from Turnbull Law Group

That's amazing to hear, Thomas. Making sure our clients feel well-supported remains our number one focus. Please let us know how we can continue supporting your financial journey! Thank you for choosing Turnbull Law Group.

Dec. 7th, 2022

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MsKodi06 Defiance, OH

They have been very helpful and I have hope for my future. No income in the last 2 months and it has been difficult to be without any income for groceries and other expenses. But, hopefully I'll get there

1 year ago

Reply from Turnbull Law Group

That is amazing to hear Ms. Kodi! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Jul. 22nd, 2022

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Felicia Fundador Charlotte, NC

I was pretty excited when I was told the group has gotten me my first settlement. Turnbull Attorneys are on point and I couldn't have asked for a better debt consolidation. Thank you all so much ❤️

1 year ago

Reply from Turnbull Law Group

You are very welcome, Felicia. Thank you for taking the time to share your experiences with us. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Turnbull Law Group. Here's to your financial freedom!

May. 17th, 2022

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Melissa Arrajj Manchester, NH

Everyone has been very helpful. I was a bit scared and overwhelmed to start this journey of resolving my debt, but Turnbull and all the people involved with this process has made me feel confident in this decision.

2 years ago

Reply from Turnbull Law Group

That is amazing to hear, Melissa. We know that the beginning could be a little stressful, but we are thankful that you stuck around. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Turnbull Law Group. Here's to your financial freedom!

Apr. 19th, 2022

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Tiersa Cleveland, OH

My experience has been wonderful. Everything has been explained perfectly. Any questions I had or still have have been answered in a way I can understand. Every step has been easy and put my mind at ease.

2 years ago

Reply from Turnbull Law Group

That is really great to hear, Tiersa. Hearing that our service has put your mind at ease is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Apr. 5th, 2022

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Deborah Brown Belfast, ME

We've only just begun with Turnbull but so far they have been extraordinary. Great communication and they are already negotiating settlements. We are very pleased with them in every way. We think they are top notch!

2 years ago

Reply from Turnbull Law Group

Deborah, thank you for allowing us to serve you. Keep up the great work and thank you again for choosing Turnbull Law Group.

Feb. 3rd, 2022

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Pauline Abernathy Tucker, GA

Very effective! The process can be scary and seem like you are taking a bad risk but, it is paying off and I am thankful for the quick turnaround with my credit and finances.

2 years ago

Reply from Turnbull Law Group

Terrific feedback, Pauline! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 20th, 2021

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Mandy Bennett Shawnee, KS

They are absolutely wonderful, getting my credit restored quickly so I can buy the house with the land that I want. Absolutely would recommend this company for anyone needing credit repair.

2 years ago

Reply from Turnbull Law Group

Terrific feedback, Mandy! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 15th, 2021

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Barbara Leslie West Frankfort, IL

I just recently signed up but so far they're staying in touch with me and they're telling me everything that I need to know if I have any questions they're really good about answering all my questions

2 years ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Ms. Barbara! We are thrilled about this opportunity. Thank you for speaking so highly about the service you've received. Please remember to log into your Client Dashboard for important communications and updates. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a brighter financial future!

Jul. 27th, 2021

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Jenn Hudson, OH

I would have to say customer service was excellent but not the way they handle the debt is not. Why they make 7,000.00 off of the debt is because they take your largest debt first to pay off which takes longer. The small debts just keep sitting there in limbo and ruining your credit. We went from a 672 to a 448 in the midst of 5 months. Yes, I increased what I was giving them and took debt away to pay and keep current. Covid hurt us and some it the credit cards didn’t care and some would work with you. I just canceled and am waiting for my refund. Do not do this, just file bankruptcy or find another company that structures differently to get it paid off.

3 years ago

Reply from Turnbull Law Group

We regret to hear you are disappointed with the costs of using our service, Ms. Jenn. Please know that our Settlement Consultants always consider our clients' best interests when resolving the enrolled balances. We are sorry to hear you've decided another route may be a better option for you. However, we wish you all the best in your financial endeavors. Thank you for allowing Turnbull Law Grop an opportunity to serve your financial needs.

Apr. 13th, 2021

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Mildred Klein Hempstead, NY

While I think this company is excellent in what they do, I have a lot of anxiety in the timelines. We have been bombarded with calls from credit card companies and collectors. A summons even has been served. We have only received one settlement. We expected better communication and resolution at a much quicker pace.

3 years ago

Reply from Turnbull Law Group

We appreciate you voicing your concerns regarding your account, Ms. Klein. Please know we greatly appreciate the patience given by our clients. We never intended to disappoint you when it comes to serving your financial needs. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Feb. 22nd, 2021

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E Love Vidalia, GA

They are very helpful and knowledgable. They answer all my questions and communicate clearly. I am on my way to better financial standing because of what they are doing for me. I couldn't be more satisfied.

3 years ago

Reply from Turnbull Law Group

Thank you for the confident feedback, E Love! Our goal is to make sure we support our clients every step toward a debt-free future. Hearing how you've benefited from our service is beyond rewarding. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

Feb. 1st, 2021

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Nancy Henry Saint Paul, VA

They have been very helpful and I’m very pleased with the progress we are making. I’m not stressed out about the bills anymore. I thought I would have to file bankruptcy but this was the better choice. Thank you so much.

3 years ago

Reply from Turnbull Law Group

Our pleasure! Thank you, Nancy, for sharing your experiences in our program. The goal is to make sure we support our clients every step toward a debt-free future. You can do this! Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jan. 27th, 2021

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Robert Gibbins Baton Rouge, LA

They have been fantastic to work with. I was overwhelmed by my debt and thought their was no way out. They have really helped me setup and manage my debt without filing bankruptcy. Absolutely great to work with.

3 years ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Mr. Gibbins! We appreciate you taking the time to share this with us today. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Dec. 16th, 2020

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William Lawyer Dayton, OH

Outstanding Service. Very respectful Personnel

2 months ago

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Verified Customer

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Alice Marsh Saint Charles, MN

Very responsive and good communication. I received my first communication quickly afte

2 years ago

Reply from Turnbull Law Group

Your amazing feedback is appreciated, Alice. We're honored to be your solution to financial relief. Thank you for choosing Turnbull Law Group to reach your financial goals!

Oct. 13th, 2021

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Austin Carter Springfield, IL

They go to bat for you and are super responsive. It really does seem like they have your best interest in mind and genuinely care about resolving your debt.

1 year ago

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Emily Pambianchi

The only two things holding my review back from being a five are: 1. The calls and calls and calls from each account TLG took over. The calls are because they're trying to collect your payment, despite you telling them repeatedly that you are working with a debt relief program. 2. TLG customer service line does not seem to pick up.

1 year ago

Reply from Turnbull Law Group

We are sorry to hear that you can't get anyone on the phone, Emily. You may be calling when there are long wait times. Now, while you don’t have to answer creditor calls, it’s better if you don’t avoid them completely, because they could interpret this as you refusing to pay them. The fact is, you intend to pay them, you just can’t do it now. We recommend you pick up the phone every once in a while, or even just give them a call about every 90 days. Thank you for choosing Turnbull Law Group.

Dec. 12th, 2022

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Heather Stokes Galesburg, IL

They are very helpful. The tell you everything you need to know before starting program. They keep you well informed through the process. Everyone is so nice.

1 year ago

Reply from Turnbull Law Group

That's amazing to hear, Heather! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group to be your guide.

Nov. 22nd, 2022

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Michael Graybill Newnan, GA

I would never recommend this company. Once they have you they make little effort to resolve things quickly. I've been with Turnbull now for 2 years and only 4 accounts were resolved and they were rather small. The last one had not even been looked at and I had to have them cancel that one just to get things to move forward and finely resolve the last one. Getting the escrow money returned to me has been a nightmare and even though my account is finalized they say that there is still a payment scheduled to come out and then told me that 3 days was not enough time to get the payment stopped. When I asked for a supervisor I was told it would be 2 business days before they would call me back. I have sent several emails and none have ever been answered. Every customer service person gives me the same script and no real effort is made to assist.

1 year ago

Reply from Turnbull Law Group

We are sorry to hear that you had a negative experience in our program, Michael. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Oct. 31st, 2022

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Jacqueline Plainville, CT

I have been a client of Turnbull for 2 years. I pay 662 dollars a month for the peace of mind that I am having my debts negotiated and settled. I have made that payment faithfully. This week is the first time I need to stop payment on my end, due to needing that money for gas and groceries. When I called and spoke to the female representative, she gave me an exceptionally hard time, saying that there was nothing she could do to stop the payment coming out of my account because I needed to call at least 4 days before the payment is slated to come out. Mind you, I did call twice yesterday (approx. 4 days prior to payment due) and was on hold without anyone answering the phone for over a half an hour each time. I asked to speak to a supervisor and the woman told me that it takes 24 to 48 hours for a supervisor to be available. I then asked to just close my account, because it has been 2 years and there has barely been any improvement in my credit score - despite having paid off 11,000 from 11 different accounts supposedly. I never got any proof these debts were paid off, and I just did not have a good feeling about this company. Long story short, I was quickly connected to Zachary, who told me that even if I cancel my account, the next payment will still likely be taken out and that it takes 7-10 business days for an account to close. This made no sense to me. I have paid over 16,000 in two years to have my debt negotiated, when I should have just negotiated myself. If you are looking for a quick fix for your credit, or a long-term fix, be very weary of this company. They want to get your money and use smoke and mirrors to appear like a legitimate company.

1 year ago

Reply from Turnbull Law Group

We never intended to disappoint you, Ms. Jacqueline. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Oct. 20th, 2022

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Very Unhappy Customer Niantic, CT

Absolute scam. I was in dire need of help and was optimistic that this firm could help. No support from the supposed attorneys and my credit is even worse than when I signed up for the program. You also don't get any proof that they're even handling the debt! My monthly payments to resolve the debt was $850 a month. Guess how much their monthly "fee" is for my account? $790 a month. Absolutely laughable. Best part, I called to remove myself from the program this morning and handle the debt myself and they STILL plan on taking $850 out of my checking account in 2 days. I can't afford this!! Predatory!! As one of the other reviewers said, just file BK and save yourself the headache.

1 year ago

Reply from Turnbull Law Group

We are so sorry to have disappointed you. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Oct. 14th, 2022

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B Durrah Douglasville, GA

I really like the way the client is involved in the process with the creditors. Turnbull Law Group allows you to help make decisions that are best to the clients interest.

1 year ago

Reply from Turnbull Law Group

We're grateful for the feedback! Thank you, B, for taking the time to share your experiences with us. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Turnbull Law Group. Here's to your financial freedom!

Sep. 7th, 2022

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Doug Wilmington, OH

This program will cost you more than your original debt and absolutely destroy your credit in the process. I enrolled $67,000 in debt at which time they advised me to stop making payments. There were 12 debts enrolled. All immediately started hitting my credit report with missed payments. I saw my score drop from the 700 range to 400. I had good credit and paid everything on time. I had just divorced and got stuck with all of the marital debt so I was barely able to pay the minimums. I was told that it would take 6-9 months to settle everything and then it would be converted to a loan that would have a payment similar to the payments I was making while in the program. They did settle a couple debts quickly which will give you some promise. Then it’s nothing for months while the missed payments continue to ding your report and the creditors pile on the fees. If you have a $2000 debt, in 6 months that turns into 2500. Turnbull will settle for 1500 and then add 800 in fees so you pay 2300 for a 2000 dollar debt while your report gets hit for 6 months straight with missed payments. I’m at the end of the settlement now and heading into the loan program. That $67k in enrolled debt will now cost me $85,000. My biweekly payment now goes from $519 to $730 for the next 5 years. Yes “biweekly “ so $1460 per month. Not exactly similar to the program payment as I was told. My minimum payments on the original debt totaled less than this. Now the last debt was originally a $442 balance that has turned into $642.96 and they can’t reach a settlement so they’re telling me I have to either accept paying 200 extra or take the debt out of the program. That was money well spent… Here’s the best/worst part. Once the debts are “settled” they’ll show on your credit report as charge offs so your credit becomes stagnant. I have seen my score go back up to 550 in 9 months but now it’s just hanging there. Can’t wait to see what it looks like once I have 65 missed payments, 12 charge offs AND an $85,000 loan with a $1500 per month payment. Do yourself a favor, file BK. You won’t take anymore of a credit hit and you’ll get a fresh start with zero debt. Or continue making minimum payments and throw whatever extra you can and chip away over 6-7 years which is what this program will take. You’ll be far better off. This is the reality of the program and what they won’t tell you in the sales pitch.

1 year ago

Reply from Turnbull Law Group

We never intended to disappoint you, Doug. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Aug. 17th, 2022

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Nadine Decatur, GA

So far every one has been super supportive, courteous and to the point. Can't wait for this to be over and they are making it seem like it's going to be a breeze! Thank you Turnbull!

1 year ago

Reply from Turnbull Law Group

You are welcome, Nadine. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group to be your guide.

Jul. 29th, 2022

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Christine B Middletown, CT

They are very accessible when you have a question. The website is very easy to use. They are always very friendly and make me feel comfortable about my debt.

1 year ago

Reply from Turnbull Law Group

Terrific feedback, Ms. Christine! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

May. 24th, 2022

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Dani Englehart Broadview Heights, OH

The staff at Turnbull Law Group are very professional. They answered all my questions and made me comfortable with my decision.. I will recommend this firm.

2 years ago

Reply from Turnbull Law Group

Thank you for recommending our program, Dani! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group to be your guide.

Mar. 9th, 2022

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Jim Hill Chattanooga, TN

Having never used a service as this, I was unsure of what to expect. Everything was given to me upfront and I knew what to expect throughout the process.

2 years ago

Reply from Turnbull Law Group

We're grateful for the feedback! Thank you, Jim, for taking the time to share your experiences with us. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Turnbull Law Group. Here's to your financial freedom!

Feb. 15th, 2022

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Sandy Prater Statesboro, GA

Turnbull handled my smaller debts like a champ. However, they dropped the ball when the largest one sought litigation. Despite being told that I was being assigned a lawyer as part of their services (and what I was essentially paying for in coming to them and not negotiating by myself), I found this person to be beyond useless. I forwarded every document and the summons to the lawyer and uploaded to the dashboard as directed. I was assured everything would be handled. After a month of hearing nothing, I reached out to the lawyer myself was told they had answered the summons (which I was charged a small filing fee) and would keep me updated. Then nothing. Reached out again and was told it was being handled and he actually seemed irritated at my concerns of garnishments and liens - saying "we're nowhere near that point." Nothing again for months. Now I discover I have a writ of fieri fascia against me. Basically, they took an unsecured loan and imposed a lien against (and could potentially seize) my bank accounts, home, car, etc... Worse yet - they could not have done this without winning a judgement, which the Turnbull attorney should have been notified of but never told me. Now I'm wondering if he even showed up or if the creditor won by default. I called Turnbull. Despite the urgency, I have received no call from legal nor my so-called lawyer. Just left to my devices with nothing but well-meaning apologies from the very nice customer service phone staff. I am now negotiating directly with the creditor's law firm and hoping for a voluntary payment option. If you have a bunch of small bills, I think they are okay but honestly don't do anything you can't do yourself by calling your creditors directly. But if you're thinking about going with a debt relief program because you want some protection against judgements and litigation, look elsewhere. My experience is that they are worse than useless. In not providing me updates, they left me absolutely unprepared and any assets vulnerable.

2 years ago Edited February 8, 2022

Reply from Turnbull Law Group

We never intended to disappoint you, Sandy. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Feb. 15th, 2022

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Derek Streidl Strongsville, OH

I was lured in with the same promise all its "customers" are, that this company will help settle your debt. But in the same month, i was able to negotiate all my debt on my own, for a fraction of what Turnball could. When i asked to be removed from the program, there began the mountain of stress. On my first phone call, i was assured by the man my program was terminated and my full $400 refund would be on its way. Cut to 14 days later, still no refund and so i call again. This time, another CSR named Erika answers and tells me im lying, that i never called and canceled and that nobody would ever cancel their service. She continued to speak rudely, laughing along the way and popping bubblegum in the phone loud enough to hear. She also was zero help in canceling and i had to call a third time, where someone finally assisted me in canceling. They refunded me less than half of my money for the 2 weeks i was in the program, calling it "lawyer fees" and basically demolished my credit score. Big warning, this company is a massive scam and only seek to drain your funds without doing anything constructive for you. Stay away, they would beat your elderly mother for a dollar.

2 years ago

Reply from Turnbull Law Group

We never intended to disappoint you, Derek. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jan. 25th, 2022

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Marie Londonderry, NH

Started with them in April of 2021 and they have already Settled 5 out of my 6 accounts. Couldn’t be more pleased and should be debt free in 2 to 3 years. Can’t thank them enough.

2 years ago

Reply from Turnbull Law Group

Congratulations on the progress you've made, Marie! You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Dec. 14th, 2021

star star star star star

Jordan Akron, OH

They are very professional and got me moving on settling my debts way faster than expected. They are great at answering any questions that I may have also.

2 years ago

Reply from Turnbull Law Group

Your amazing feedback is appreciated, Jordan. We're honored to be your solution to financial relief. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Nov. 10th, 2021

star star star star star

Debra Crosby Columbus, OH

When I reached out, they contacted me within a few days. The rep explained everything that would be happening and was very patient and helpful with my questions and concerns.

2 years ago

Reply from Turnbull Law Group

We're always happy to assist, Ms. Crosby. Thank you for taking the time to reach out to us to gain a greater perspective of the program. Always feel free to reach out when additional support is needed. Thank you for choosing Turnbull Law Group to reach your financial goals.

Jul. 21st, 2021