Name: MobileHelp
Rating: 4.6

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Verified Customer

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Patricia Riverside, CA

Most helpful and friendly group of employees I've come across. They're patient and curtious every time I needed them. Helped me understand how to use my equipment. I highly recommend Mobile Help to all my friends

7 years ago

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Verified Customer

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Richard&Lavon Grand Forks, ND

The monthly 'check-in' system gives us a sense of confidence that in an emergency, help will be available. We have not yet needed it but are very glad we have it. R.L. Pendleton, Rapid City

7 years ago

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Verified Customer

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Marilyn Ocala, FL

On a recent phone call I dealt with a lady and a gentleman and they could not have been more kind, understanding, and helpful. It makes me feel good about my Mobile Help decision.

7 years ago

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Verified Customer

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Casilda New York City, NY

Because of there accommodation with the Spanish Language, understanding when my mom presses the button by mistake no one makes her feel like she did something wrong and for that I am greatful

7 years ago

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Verified Customer

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Aileen Kissimmee, FL

Are phone calls are answered very quickly with no delay by knowledgeable, caring personnel who are very dedicated to their customers and the products and services they provide to them.

7 years ago

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Verified Customer

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Lorraine Saint Louis, MO

They have been very responsive when the "button" has been pushed, usually by accident. The representatives have been very kind, considerate and understanding while talking to mom. When needed, the response has been very prompt.

7 years ago

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Verified Customer

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Larry Renda Gilbert, AZ

The service seems to be top rate, but I'm a bit concerned about the fall pendant, because it seems to be overly sensitive. Besides that, we're pleased with it. We got what we expected.

7 years ago

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Verified Customer

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Beverly Tannheimer Orange, CA

MobileHelp has been excellent! It's been a pleasant experience, from speaking to the sales team, to setting up the system, which was very easy. I don't put a whole lot of thoughts about it, which is great.

7 years ago

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Verified Customer

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Birdie Woods Madison, AL

Nobody's at home but me, so I purchased the MobileHelp system with the wristband and the necklace. The sales team was fine, and so far, they've offered a very positive experience.

7 years ago

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Verified Customer

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Karyl Zandt Cottage Grove, OR

I'm a 72-year-old person that lives alone, so I thought this would be a good idea. It's a very good service, and the equipment was very easy to set up. Although I haven't had to use it, I feel much safer with it.

7 years ago

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Verified Customer

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Brenda Cowdrey Barnstead, NH

Their representatives were all very nice to me, and good at what they do. I had a little trouble with setting up the system, but I called them, and they helped me out right away. Overall, it's a great service!

7 years ago

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Verified Customer

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Patty Macino Wilmington, NC

Everything with MobileHelp has been very satisfactory. The equipment is very good, and the system was very easy to install. Plus, they've been very professional when I've called with any questions.

7 years ago

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Verified Customer

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Martha Palmo Las Vegas, NV

My niece lived with me, and she's very happy that I tend to protect myself with a service like this. Personally, I'm very happy with the system, and I will continue to have it.

7 years ago

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Verified Customer

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Sarah Horton Loganville, GA

The system I purchased was the fall detector one, and so far, it's been great. I haven't had to use it yet, but I'm very satisfied with their service and equipment. It's been a very positive experience.

7 years ago

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Verified Customer

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Phylis Berg San Diego, CA

I think their representatives did a great job, I'm highly satisfied with that, and the system is overall fantastic! It's a little sensitive, especially because it goes off when my mom is laying down, but I prefer that, than not enough sensitivity.

7 years ago

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Verified Customer

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Richard Rockafellow Philip, SD

We needed to have something that we could use when we were traveling. We saw Mobile Alert on TV, and since we got it, it's been very, very useful, and it is has come through when we needed it. It has been very easy to use. The sales team and the overall service have both been very good.

7 years ago

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Verified Customer

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Linda Sorrells Hickory Grove, SC

I'm very satisfied with Mobile Help. The service has been good, and the equipment has worked just fine. I didn't really purchase it for any specific reason, just for protection.

7 years ago

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Verified Customer

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Shawna Corbett Touchet, WA

My overall experience with them has been pleasant. I like that I have the ability to call for help at the call of a button. Plus, their sales team was excellent, and the equipment isn't hard to use.

7 years ago

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Verified Customer

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Linda Stewart Sterling Heights, MI

I got a pamphlet in the mail, and I just ignored it, but then I started having periods of falling, so my husband suggested that maybe I should have something like Mobile Help. My biggest irritation is that I sometimes forget to charge the battery that has to be with me all the time. Besides that, their sales team was fantastic. Plus, to install it, I just opened the box and read the instructions.

7 years ago

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Verified Customer

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Walter Van Daele Franklin, OH

The system was simple to set up, and I've been very satisfied with the service. My only inconvenience is that they're open until noon on Saturdays. If you have to make a change between Saturday afternoon or Monday morning, there's nobody to help you.

7 years ago

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Verified Customer

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Betty and Neil Taylor Auburndale, FL

I have a blood clot and a pacemaker, so I decided Mobile Help was a good option, after falling. The equipment is good, and so was the sales team. They're just there if I need them!

7 years ago

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Verified Customer

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Kevin Glover Ponte Vedra Beach, FL

My mother is 91, and sometimes nobody's there for her, so we decided to get this service for her. It was easy to set up the whole thing, and their representatives have been excellent!

7 years ago

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Verified Customer

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JE Washington, DC

I'm very satisfied with everything! I decided to go with the Duo system, and it wasn't difficult to set up. Plus, any questions I had were quickly answered by their phone support.

7 years ago

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Verified Customer

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Linda Whitmire Corpus Christi, TX

Everybody has been very nice! We purchased the service for a 90-year-old family member; I wanted to keep track of her in case she fell or something. Although we haven't had to use it, the service itself has been very good. She wears it all the time, and it just gives me a peace of mind, knowing I can get a call if something happened to her.

7 years ago

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Verified Customer

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Cathy Lauder Camas, WA

We felt this was appropriate because I'm very unsteady, and was prone to having falls. Setting up the equipment was pretty straightforward, and their representatives were great as well. I was really with Mobile Help.

7 years ago

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Verified Customer

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Sandra Hassell Baldwyn, MS

I'm fine with system. Of course, I haven't had to use it, but it was very easy to set up. My children were satisfied that I purchased it. I think they feel a bit relieved that I have it.

7 years ago

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Verified Customer

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Francis Zelesky Winter Park, FL

I wanted to have something just in case. My loved one passed away, and I'm alone, so my kids got after me to get something to help in that regard. I found the Duo on the internet. I'd say it has been a fine experience overall, working with their good salespeople and using the device and the service.

7 years ago

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Verified Customer

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Elaine Pinkston Lyons, KS

My family wanted me to purchase this service because I travel a lot, but it's way too sensitive. Besides that, their representatives were very helpful on setting up everything, and I'm very satisfied with the equipment. I just like the idea that it has a GPS.

7 years ago

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Verified Customer

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Reba Shobe Maugansville, MD

I have a bracelet that can sense if I fall, but I haven't used it yet. I spoke to a young man, and he couldn't have been any nicer. I called to tell them I had lost my bracelet, but I found it afterwards. They cancelled the new order, but he couldn't have been any nicer. He was very helpful.

7 years ago

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Verified Customer

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LS Bloomington, IL

Their sales team is very good. My wife had fallen before she died, so I decided to get a service for me, in case I fell and couldn't get up. Overall, everything has worked fine, so I'm very satisfied with it.

7 years ago

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Verified Customer

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CS Phoenix, AZ

It's very easy to setup the equipment, and the sales team was nice. I don't know exactly what system I purchased, but it's a small device that sits by me at night, and so far, it's been a very positive experience.

7 years ago

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Verified Customer

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MC Boca Raton, FL

My daughter kept bugging me to get this service, so I decided to purchase Mobile Help. Their sales team was excellent, and the service has been alright. I had help with the installation process; I just wanted to make sure I got everything right. '

7 years ago

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Verified Customer

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Connie Kantor Lexington, SC

So far, the service has been great! They always call and check on me, just to see how things are going. Thank goodness, I haven't had to use it, but I still have it in case I do. Plus, the equipment is excellent. I would recommend it to anyone!

7 years ago

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Verified Customer

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Monika Wilson Columbia, SC

It was very easy for me to set up and use the equipment. I haven't used it yet, but the service staff works fine. They're very prompt; I'm satisfied with what has happened with them so far.

7 years ago

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Verified Customer

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Thelma Chapman Lawrence, KS

I'm 82 years old and I thought it was time that I needed a service like this. I had no problem when it came to installing and using the system. I haven't had an opportunity were I need to use it, so I'm assuming if I do need it, it would work correctly.

7 years ago

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Verified Customer

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Anonymous Saratoga Springs, NY

The system was easy to install and use, however, it seems a little ultra-sensitive. I can't wear it when I'm sleeping because I'm afraid of setting it off. Besides that, it's worked great!

7 years ago

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Verified Customer

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VW Lowell, AR

I don't remember the name of the system, but I purchased the one that includes everything. Their representatives were very good, and it was very easy to use and set up the equipment.

7 years ago

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Verified Customer

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Barbara Bailey Renton, WA

Setting up the system and using it was easy. I had already fallen, and it took me quite some time to reach a phone, so I thought this would be the smartest thing to get. The service has been okay, but I just wish the Away from Home device was easier to carry.

7 years ago

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Verified Customer

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Cecilia Allen Manchester, TN

My sister purchased Mobile Help for me because she was afraid I would fall. I really don't know much of the devices, but I know I can take them with me, wherever I go. So far, it's worked without a problem.

7 years ago

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Verified Customer

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Anonymous Belchertown, MA

I didn't speak to the Sales Team because my children got this for me as a gift, but the devices have been fine. They purchased the Duo System, and it's easy to use and set up.

7 years ago

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Verified Customer

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Cindy Kirschbaum Fort Worth, TX

I actually love it! The Sales Team was top notch, and I found the installation process to be very easy and well explained. The inside of the box had the instructions; I just plugged it in and it worked.

7 years ago

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Verified Customer

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Walt Dearmitt Columbus, IN

There Sales Team is wonderful; no high pressure! Plus, the service has been great, it was very easy to use the Solo system. I've been very satisfied with the company and the service.

7 years ago

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Verified Customer

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BB Minneapolis, MN

So far, the service has been very good. It took a little while to set up and figure it all out, but we got it up and running. I'm not really sure if I had much interaction with them because I ordered it online, but in my opinion, they're the best.

7 years ago

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Verified Customer

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Elba Ortega Kissimmee, FL

The Sales Team was really good. Also, the service itself was great. My mother was getting sick a lot, so we decided to get her the Duo system. So far, the devices have been excellent. It was really easy to set up.

7 years ago

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Verified Customer

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Delores Schmitt Colby, WI

Mobile Help was simple and easy to set up, and it was fine working with their salespeople. I looked for them on the internet because we're getting old. I just got a little Duo that I can take along with me when I go someplace, but I haven't had an occasion to use it.

7 years ago

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Verified Customer

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Jim Davies Whitewright, TX

My father saw a TV commercial for Mobile Help, and decided to get it based on his age. We got the classic model. Although working with the sales team and our overall experience with the equipment have been satisfactory, He has found the device to be a little frustrating and overly sensitive.

7 years ago

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Verified Customer

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Dwight Hansen Collinsville, TX

Looking for the system was very easy. I just went online and ordered what I wanted. We haven't had it for long, but I've been happy with it. Besides, using and setting up the equipment was just fine.

7 years ago

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Verified Customer

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Michael Thomas Evanston, IL

The service is very good. I accidentally pressed the button already, and they called me back in a fair amount of time. Although somebody else set the account for me, it was very easy to set up.

7 years ago

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Verified Customer

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Patricia Jones Birmingham, AL

I liked their representatives, they were nice. My husband works most of the time, and considering I have a tendency of falling, I thought this would be the best option for me. Regardless, the service has been good.

7 years ago

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Verified Customer

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DB Grafton, WI

Although their representatives were excellent, however, I think it's very disappointing that they sent a service contract in a business envelope. Plus, they sent us the service contract for the wrong person. That made me think they had sent my dad's information to the wrong person, just as we had received somebody else's information.

7 years ago