Name: MobileHelp
Rating: 4.6

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Verified Customer

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Billy&Louise Austin, TX

I would rate higher but sometimes they don't answer the page instantly but there is sometimes a 30 second or more delay. I'm assuming this is only because of the high call volume on the 1st of the month

7 years ago

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Verified Customer

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Pat Ohagan Fort Myers, FL

The sales team was unbelievably great, and the service has been fantastic! I would recommend it to anybody; their customer service is excellent.

7 years ago

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Verified Customer

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Roger and Kim Mier St Johnsbury, VT

Setting up the equipment was easy. Plus, the representatives were very helpful when I installed it. They've been very nice.

7 years ago

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Verified Customer

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Sue Watkins Nicoma Park, OK

I'm satisfied with the service so far. It's easy to use, however, the wrist band they sent me broke, so I haven't been able to use it.

7 years ago

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Verified Customer

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Michele Towne Beverly Hills, CA

I think the service has been excellent. Everything has been going good, and the sales team has been pretty good with answering questions.

7 years ago

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Verified Customer

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Randi Van Leer Marana, AZ

So far, it's been working fine. Their sales team has been excellent, and the system was very easy to set up. We did it pretty quickly, and I'm just happy with the product.

7 years ago

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Sue Cline Waukee, IA

It's easy to install the system, and their people are good. I haven't had to use the service yet, but I'm overall satisfied with it.

7 years ago

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Verified Customer

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Judith Faidiga Painesville, OH

It was very simple to set up, plus, it's worked just fine. On top of that, everybody was very professional; the system is working great!

7 years ago

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LK Hummelstown, PA

It's been great! Their representatives did a good job; they're very professional. Plus, installing the system was simple and straightforward.

7 years ago

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BB Myrtle Creek, OR

The service has been excellent, and so has the sales team. I purchased the Mobile Unit, and the base station. It was actually very easy to setup and use.

7 years ago

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Verified Customer

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Margaret Wright Commack, NY

I've been falling and they got me the system which I have and I'm using and it's very good, it's very effective. I give them an A+.

7 years ago

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William Stewart Rockville, MD

I heard about MobileHelp from an online search and looking at their ratings. I had several falls and decided I needed something. The equipment is satisfactory.

7 years ago

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Verified Customer

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Carla Dearth Branson, MO

So far, the service has been really good. Their agents were good as well; very informative. It's been a very positive experience.

7 years ago

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Anonymous Norfolk, NE

My wife passed away, and I work outside, so I needed something for protection. I haven't had to use it, but it's satisfactory so far. Every time I tested the system, it seemed to operate correctly. On top of that, their representatives were very helpful.

7 years ago

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Verified Customer

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Rosemarie Mundy Palm Coast, FL

I feel safe having it with me. I got the system that works at home and away from home as well. Their people was very nice, and it was easy to setup and use.

7 years ago

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Verified Customer

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Josephine Destasio Stuart, FL

Going out a lot at my age could be a little risky, so I figured a service like this could keep me safe. I'm not really sure what devices my son bought for me, but it goes around my neck, and it has a charger. Either way, I don't like the system. It's been an average experience.

7 years ago

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William Overman Kenly, NC

It's very easy to set up, and it's worked just fine. Although I haven't had to use it, I can definitely say that I'm very satisfied with Mobile Help.

7 years ago

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Verified Customer

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Bruce and Sonia Allman Roscoe, IL

They were very easy to talk to, and very responsive to my questions. On top of that, the equipment was easy to use. Luckily, I've been fine so far.

7 years ago

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Verified Customer

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Virgie Polk Lancaster, TX

They were very helpful in the beginning. Everything worked out perfectly when we used it. The only thing I'd say is that it's worth some money.

7 years ago

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Verified Customer

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Isabel Morton Louisville, KY

The equipment was satisfactory, and the Sales Team was very good as well. We've only had it for a bit, but I'm glad it's there if we need it.

7 years ago

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Verified Customer

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Rosalie Messick Baltimore, MD

Although I haven't used the service, I can say that their representatives were just fine. Also, it was not hard to install the equipment. I'm very satisfied with them.

7 years ago

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Verified Customer

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Linda Poole High Point, NC

MobileHelp is Excellent! It was easy to install their equipment, and they're always willing to help. They're there when I need them.

7 years ago

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Walter Craig Baton Rouge, LA

I'm satisfied with the way it's operating. The idea of being able to test units is great. Plus, the system works quite well. All I can say is that I like MobileHelp.

7 years ago

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Verified Customer

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Dan Dion Millis, MA

I haven't had to use it yet, but when I called, the representatives were very helpful. Plus, it was very simple and easy to set up and use the equipment.

7 years ago

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Myrtle Troy Flowery Branch, GA

The devices are easy to use, and I've been happy with it so far. Overall, my experience with them has been very positive.

7 years ago

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Verified Customer

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Barbara Slyter Troutdale, OR

The Sales Team was very helpful. It wasn't hard at all to use the system either. Everything with MobileHelp is all good.

7 years ago

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Verified Customer

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Jennie Boney Westminster, CO

Other than how long it takes them to respond, they're fine. It wasn't hard to install the equipment, and the service is great.

7 years ago

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Verified Customer

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Barbara Leland Placerville, CA

It's excellent! The people I spoke with were very good. I recently purchased it, so I haven't used it, but I think the service is fine.

7 years ago

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Verified Customer

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Donna Trent Jefferson City, TN

It's easy to use. I had another system before, and all I did was push the button that I was wearing on my pendant and I could talk to them, but you can't do that with MobileHelp. The device works fine for me, however, I'm worried that it won't go off if I fall. I already dropped it a few times, and nobody came online.

7 years ago

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Verified Customer

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Marie Racz Pasadena, MD

So far, I haven't used it, but I'm happy that it's there if I ever need it. When it came to the Sales Team, they were good. They gave me all the information I needed.

7 years ago

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Verified Customer

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Amelia Massimino Pittsburgh, PA

The service has been fine, except that it was going off when everything was okay. Besides that, they're very good. It's been a positive experience so far.

7 years ago

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Verified Customer

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Donna Pool Reno, NV

I'm very satisfied with it. I've had to use it a couple of times already and they're really fast. It's been a very positive experience.

7 years ago

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Verified Customer

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Mary Jansen Rapid City, SD

We had no problem with the equipment at all and the Sales Team was wonderful. I didn't like my previous provider, but I'm very happy with MobileHelp.

7 years ago

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Verified Customer

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Jeanne and Frank Warsheski Inman, SC

The service was extremely good. I didn't have a problem with the Sales Team either and it even saved my father-in-law's life one time.

7 years ago

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Barbara McDonald Bellaire, TX

I'm quite happy with MobileHelp. It wasn't hard to set up the equipment. Although I haven't had to use it knowing that it's there makes me feel good.

7 years ago

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Verified Customer

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Anonymous Memphis, TN

So far, the service has been satisfactory. My daughter set up the system here in the house, and she was very pleased with them. The equipment works well and the system is well set up. It does what it says it's going to do.

7 years ago

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Verified Customer

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Cheryl Danner New Berlin, IL

They offer an excellent service. Their Sales Team was also great and it was very simple and easy to set up. It's been a very positive experience.

7 years ago

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Verified Customer

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Gloria Mccollin

My overall experience with MobileHelp has been very satisfactory. They were very good, very nice, and the system was not hard to set up. Everything has been just fine.

7 years ago

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Verified Customer

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Karen Mance Rancho Cucamonga, CA

The Sales Team was fine, and the equipment itself was good as well. I haven't had it for long, but I'm satisfied with MobileHelp.

7 years ago

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Verified Customer

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Evelyn Newsome-Clarke Brooklyn, NY

I haven't had a problem whatsoever with MobileHelp. Their representatives have been fine and it was easy to set up the equipment itself.

7 years ago

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Garrett & Lela Jackson New Port Richey, FL

I love the service! Their Sales Team has been excellent and the devices weren't hard to set up. They're just really good.

7 years ago

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Verified Customer

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Ervin Watts Goldsboro, NC

So far, the service has worked fine. I've been really safe out, so I haven't had to use it, but MobileHelp has provided a very positive experience.

7 years ago

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Verified Customer

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Frederick Whitt Springfield, OH

It was easy to install the system, and the representatives that helped me were courteous. It's good to have it because we're too old and my wife took a few falls already.

7 years ago

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Verified Customer

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Mary Marques-Caramico Citrus Heights, CA

MobileHelp has given us a positive experience so far. They representatives were very knowledgeable, and the system was easy to use and setup.

7 years ago

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Kristen Lowe Waunakee, WI

Setting up the equipment was easy and the customer service was really great! I've had a very positive experience with Mobile Help.

7 years ago

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Anonymous

This system does not notify me to check if the it's working correctly, but it does have the GPS so I kept it. It's easy to use and to set up and I like the fact that I can take it out of my house without a problem.

7 years ago

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Verified Customer

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Melody Michalowski Colorado Springs, CO

I purchased Mobile Help for some family members because they're getting older and needed assistance. Their sales team was not bad and the service is not hard to use.

7 years ago

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Barbara Lambert Warner Robins, GA

I was afraid of falling down the stairs, so I decided to get the wrist and necklace device from Mobile Help. I haven't had to use it yet, so I am neither satisfied or dissatisfied with the service, however, I can say that it was easy to set up.

7 years ago

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Verified Customer

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CH Greer, SC

I got the Duo system due to medical issues, and so far it has been good. It helps a lot in an emergency and they have a very reasonable price for what you get.

7 years ago

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Hector Romo Perris, CA

My wife has dementia and, although I haven't had to use it, the concept is very good. If something happens to me I may just have enough time to push the button.

7 years ago