Name: MobileHelp
Rating: 4.6

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Verified Customer

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Kay Bliss

Just talking to the salesperson on the phone was enough for me. He was very professional and explained everything I needed to know.

6 years ago

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Verified Customer

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Thomas A Manning

I work all alone at home, so that's why I needed to get it. It works good, and you can always get ahold of their customer service.

6 years ago

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Verified Customer

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Lawrence Conklin Port Jervis, NY

I like the product because they have many different options. So far I haven't have to use it but its a comfortable design.

6 years ago

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Verified Customer

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Neila Dewitt Wyoming, MI

I was just looking at the price, and liked MobileHelp's the best. They were very nice, and explained everything to me really well.

6 years ago

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Verified Customer

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Angelina Romano Tappan, NY

I wear the thing they sent to me to make sure that if I fall, I had something to help me out, because I live by myself. I feel secure with it.

6 years ago

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Verified Customer

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Linda Hayes McDonough, GA

I accidently hit the button by mistake and instantly it was letting me know that they were being contacted. Then someone started talking to me.

6 years ago

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Verified Customer

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Roger Bowman Derry, PA

Mobile help explained everything in a way that once they explained it you can rest azure that your loved ones will be safe and sound

6 years ago

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Verified Customer

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Ms. Pat from Fort Worth Fort Worth, TX

If you push the button, the response is immediate. The responders identify themselves to your contacts and explains what is going on.

6 years ago

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Verified Customer

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Juliana G. Cerritos, CA

Your customer service representatives are friendly, kind and helpful. My questions are quickly solved. I highly recommend MobileHelp.

6 years ago

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Verified Customer

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Kathy Daniel Dunedin, FL

We are new customers so we have not had much interaction yet but so far we've had great customer service and we love the equipment! Great value for the money!

6 years ago

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Verified Customer

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Charlotte Williamson Burnsville, MS

I fell and my Life Alert couldn't protect me outside of the house. I'm real happy with MobileHelp. I like it, and I just feel safe with it.

6 years ago

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Verified Customer

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Rosemary Franco Mira Loma, CA

I had used Life Alert before, but this one is much less expensive, and i haven't had any problems with it. It's been pretty good.

6 years ago

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Verified Customer

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Anonymous Valley Park, MO

I got this device because another one I had wasn't working and I couldn't use it. This one works; I fell once, and used it to call them. They came to pick me up.

6 years ago

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Verified Customer

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James And Ruth Gause Port Charlotte, FL

MobileHelp called me and made an appointment; that's how I ended up with them. The device and service are fine, but the cost is a little high.

6 years ago

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Verified Customer

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Carl Hadley Cumberland, MD

I bought this in case I fall. I've seen that they'd be here for me. I haven't had to use it yet, but I wear the watch every day.

6 years ago

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Verified Customer

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Phern Eubank Guthrie, OK

My niece referred me to MobileHelp when I needed it for my mother. They've been good so far, by responding really quick.

6 years ago

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Verified Customer

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Joanne Welch North Versailles, PA

I just decided to call someone who would provide that type of a service. Anyone I talk to at MobileHelp is always polite and very informative.

6 years ago

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Verified Customer

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Yvonne Clay Cleveland, OH

I had it before, and it goes anywhere in the country that I want to go. I like their customer service because they answer right away.

6 years ago

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Verified Customer

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Troy Garner Port Saint Lucie, FL

I haven't used the system yet, but I believe it will work for me. The medical alert device is very much appreciated. It provides the mobile support that I need, and the price is right.

6 years ago

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Verified Customer

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Anonymous Lexington, NC

This was the best company for me because I did not have a contract. It's affordable, and everybody I've dealt with has been fine.

6 years ago

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Verified Customer

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Elizabeth Sherling

Response time is wonderful. Responders r polite & helpful. Plastic band on wrist alert is a cheap, ugly piece of junk. Won't stay fastened. Very poor design. Needs to be a sturdy waterproof metal band. Don't like it!!!

6 years ago

Reply from MobileHelp

Dear Elizabeth,

Thank you for your review. You can change the wrist band on your wrist help button to any band that you like. Any standard watch band could be used. Please contact customer care at 877-827-6207 if you need any further assistance.

Best Regards,

MobileHelp

Apr. 17th, 2018

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Verified Customer

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Michael Williamson

It's ok,but if you could wear it around your neck,like a pendant it would be excellent. Got this info from another company that have it up dated technology !

6 years ago

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Verified Customer

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B J

Customer service was curtious, helpful, answers my question without pressuring me. Gave me time to think about it before making my decision.

6 years ago

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Verified Customer

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Beth

Choices in regard to service, great customer service through the set up process, very responsive to follow up questions.

6 years ago

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Verified Customer

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Iola Henderson McKinney, TX

MobileHelp has been really good. I push the button and they answer me all the time. They do what they say they're going to do.

6 years ago

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Verified Customer

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Susan Wright Fort Lupton, CO

We compared MobileHelp with others and checked the reviews. It's easy to use, and he wears it around his neck all the time.

6 years ago

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Verified Customer

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Jw "Billy" Moricle Jr Summerfield, NC

My son went through several different ones they've got, and determined that this was was going to be the best for me. I haven't had to use it, but I carry it with me. I would recommend it highly.

6 years ago

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Verified Customer

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Anonymous Kennett, MO

I checked the prices to see what there was, and others were double what they charged or more. They've been there for us, and everything's been great.

6 years ago

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Verified Customer

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Elena C Hampton

Someone made a recommendation of MobileHelp to me. I just wear it. They answer quickly, right away, and they take care of you.

6 years ago

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Verified Customer

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Bonnie Wheeler

MobileHelp's equipment is more advanced. It's more updated, more accurate, and much easier to use. It works fine, and I've recommended it to others.

6 years ago

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Verified Customer

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Susan Langdon

I researched them on the internet before deciding on them. They have a rapid response, but the fall alert is too sensitive.

6 years ago

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Verified Customer

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Ora Brown Edmond, OK

I saw it advertised on TV, and I knew that it's what I wanted, because when I walk by myself or driving around on my own, I definitely need the mobile unit.

6 years ago

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Verified Customer

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Beverly Wooldridge Coos Bay, OR

I like the fact that you can take it with you anywhere you go, like outside, and use it wherever you are. It looks helpful.

6 years ago

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Verified Customer

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Robert F. Scott Humboldt, TN

I'm getting a good service. It's a good, trustworthy company and I think it would definitely be better to have one of their devices.

6 years ago

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Verified Customer

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D. B.

I just saw an ad on TV and I decided to call. I had no problems. All my questions were answered and I appreciated the help. The equipment functions.

6 years ago

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Verified Customer

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Shirley And John Mcgee

Mobile Help had the fall button, and I needed that. I do wear it, and every time I called they would answer. It's been positive.

6 years ago

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Verified Customer

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M. N. Lenoir, NC

I know I need help if I fall; to alert someone to come check on me. I know that if you call them, they respond to your call.

6 years ago

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Verified Customer

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Anonymous Memphis, TN

I just had used another company but then decided I wanted to try this one. I think it would be a big help if something were to happen to me.

6 years ago

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Verified Customer

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Eley Denson Prescott, AZ

Mobile Help was the right company for me because they really are mobile. I haven't really had occasion to use it; it's a safety measure. It seems to be reliable, but it doesn't really supply any customer service.

6 years ago

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Verified Customer

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Anonymous

I looked at the reviews of it while making my decision. Although I haven't had to use Mobile Help yet, I just feel confident with it.

6 years ago

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Verified Customer

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Leona Tulloch Dunedin, FL

Mobile Help was best for me because it covered everywhere, not just in my room. I haven't had to use it, fortunately, but I know it's available.

6 years ago

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Verified Customer

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Anonomous Chicago, IL

Too many false alarms goes off when cancelled still get 1 or 2 different calls immediately after when i could get out of shower & slip trying to get to Mobile trying to reach me in& out of tub 2x

6 years ago

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Verified Customer

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Anonymous

Would have given 5 stars but for fact that their GPS device is a separate component, easily left behind by seniors when leaving their homes/apts. Other services offer a necklace with the alert button and GPS as one unit.

6 years ago

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Verified Customer

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Evelyn's son Delmont, PA

Have helped my mom numerous times. They are geared for older adults that need things simple and they take care of everything

6 years ago

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Verified Customer

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Dorothy Phoenix, AZ

I haven't had an experience with an actual emergency, but the few times I have called them by mistake it seems to be quite a while before they respond.

6 years ago

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Verified Customer

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Martin Doherty

Thank god we haven't needed to use it but my wife did activate it a couple of times by accident and they were right there.

6 years ago

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Verified Customer

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Anonymous Fort Myers, FL

My wife was the one that decided to get it. She's the one that uses it and we've never had any problem with it. It's very responsive.

6 years ago

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Verified Customer

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Robert Garcia Covina, CA

They were very helpful on the phone even when I called 2-3 times before I purchased their service. Also after either more questions.

6 years ago

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Verified Customer

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Patricia Wilson Lafayette, LA

I got it because it could cover more than just my home. It has worked well, though I haven't had to use it for an emergency.

6 years ago

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Verified Customer

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Edith Garrison Seal Beach, CA

Because they have always been there to help me from gas to tire and engine maintenance, always with friendly smiles and great prices.

6 years ago