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MobileHelp

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7.6

Overall Score

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Devonne Waddell Worley, ID

My brother and my daughter convinced me that this would be the best option for me. I can wear the bracelet at home and when I go out.

6 years ago

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Doris Howie New York, NY

My grandmother needed to use it and Mobile Help seemed the most trustworthy. We've only needed to use it to test it. When we tested it, we had to do it a couple of times before the person picked up.

6 years ago

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John Calahan Newark, DE

We were looking for something so that I can go out of the house and it would be able to get a hold of somebody. I can go out of the house and use Mobile Help.

6 years ago

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Vallie Townes Cincinnati, OH

I saw it in AARP magazine. When I called to get the system, the lady explained everything to my satisfaction. It's comfortable; I have no concerns.

6 years ago

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Connie Calabrese North Tonawanda, NY

Mobile Help was best for me because I'm alone. I have no concerns about the device; it's very helpful. They have good service.

6 years ago

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Norma Dean And Norman Freeman Piqua, OH

I can go anywhere with this one, and I couldn't do that with the other one I had. I think the company is really good. It saves a lot of people's lives if they have it in their home. It gets me help when I need it real quick. For anybody that that can't stay up on their feet very long, or they fall a lot: please get it, because that is the best thing they could have in their home.

6 years ago

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Appreciated friend Smallwood, NY

Came quickly. Realized my husband needed to go to hospital. Very carefully placed him on stretcher and made sure he was warm and secure.

6 years ago

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Paula J Peak Amarillo, TX

My disabilities made Mobile Help my best option. I can take it wherever I go, and it's the only one I trust. However, it's a little bit impossible for me to put on the activator, to get in touch with them.

6 years ago

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Steve Stone Bassett, VA

They Answer right away and they will let you tell them what your problem is and they know where you are with out saying anything

6 years ago

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My initials. SN

Unknowingly , I pushed my wrist button when I came out of the shower and immediately someone from emergency called to see if I needed help.

6 years ago

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Helen Babson Park, FL

Good help in setting up the service from the first phone call to selection of the service to ending service due to hiring on site health care.

6 years ago

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M.M. Fort Myers, FL

I live all by myself so, after seeing an ad for them on TV, I decided to get it. I've never had to use it, but so far it has been alright.

6 years ago

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Carol Harris St Louis, MO

The service was recommended to us, though right now I'm starting to reconsider whether or not I actually need it that badly.

6 years ago

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Carole Stalla Corpus Christi, TX

I needed it since I have a tendency to fall a lot. Since getting it I've actually fallen twice already, though I didn't have it on me when that happened...

6 years ago

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Arnold Mund Hazen, ND

I switched to them because I had a problem with my other service where I got no response when I needed it. I haven't had an emergency, but I just have it on me all the time.

6 years ago

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Dorothy Lynch Moncure, NC

I got it since I'm really sick. Their customer support people are very nice when I call them, they're not pushy or anything.

6 years ago

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Steven Fisher Owensville, MO

I saw it advertised on TV and since it looked like a good product I decided to go with it. I've used it a couple of times and it has been ok.

6 years ago

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Sally Orange City, FL

I just liked how they do things. The fact that you can have a base unit and the medallion is great. I also really like the bracelet. I haven't had to use it yet though.

6 years ago

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Lorraine Czternastek Pendleton, SC

We got it because it's wireless and she doesn't have a home phone. Every time I've called they've taken care of me right away.

6 years ago

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Shirley Friedlander Macon, GA

I saw a commercial on television for them, and it was very intriguing. The customer service is very responsive, and I get an instant answer.

6 years ago

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Joyce Tony

I saw it in the AARP magazine and that was basically the reason why I got it. I haven't had to use it yet, but I think it's a good device.

6 years ago

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DonnaMaeSeim

Mother fell in assisted living right after the 2hr check, was able use her wrist button to notify the staff via mobile help call before dispatch.

6 years ago

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Keith Cunnigham Portland, OR

I switched to them because the device was smaller and very effective. I haven't had to use it yet, but I think the GPS feature is good.

6 years ago

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Micheal Ahmer Dundalk, MD

I saw it on TV so I decided to get it. I wear it everyday and they have called me to check up on my. It works very well.

6 years ago

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Dorothy Lundquist Galesburg, IL

I switched since there was more to it than what I had before. I haven't had to use it yet, I just pressed the button the one time I tested it.

6 years ago

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Charles Hutt Santa Rosa, CA

I saw an advertisement for it and we thought we would give it a try. We have no concerns about it, everything seems to be working fine. It all looks very dependable.

6 years ago

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Anonymous Apache Junction, AZ

They've answered any questions and solved any problem that I've had. I've accidentally set it off when I was trying to reach something.

6 years ago

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Lee Finney Zanesville, OH

I just saw it in an ad and wanted one for myself because I live by myself. I wear it around my neck all the time. It's really good for me.

6 years ago

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Marjorie Vaughn Indianapolis, IN

I got it since it had the fall detection feature. Customer support has been very courteous. I like all the features that it has.

6 years ago

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John Geideman Boynton Beach, FL

Since they were locally rated as number 1 I decided to get it. I'm very pleased with their service. The equipment is easy to use.

6 years ago

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Anonymous

I went with them because I wanted one so that I could travel and take it with me. They were right there when I called them.

6 years ago

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Geneva Henderson Cornelius, NC

We got a referral from a trusted source, so I got the device for my mother to use. It was easy to sign up and customer support gave us good information. We haven't had to use it, it has just been a comfort to have it.

6 years ago

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Gerald Carey Stratford, WI

We have not had to use it yet, but they just generally wear it from day to day. They have been very thorough in helping me get everything set up and working well so far.

6 years ago

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Terry Wiard Burr Oak, MI

I needed to have something since I'm by myself. I wear it quite often and it works well. Their customer support is good.

6 years ago

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Cheryl Norman Millsboro, DE

I got it because it lets me go out of town within the United States. I don't have any concerns about any of it. It's there for when I need them.

6 years ago

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Phil Cadwallader Camano, WA

So far we haven't had to use it. I am a bit surprised at that we cannot talk to them through the button itself...They still have room for improvement.

6 years ago

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Donald Stephenson Yorkville, IL

I saw it on TV and decided to get it. I can take it with me all the way down to Kentucky. I actually did that after Christmas.

6 years ago

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W.R. or Anonymous Ontario, OR

I just needed something and I liked the idea of it, so I got it. I haven't had to use it but it has gone off on its own. That's a bit of a downside...

6 years ago

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Lynn Martin

I got it for my step mother because of the price. Their customer support is very nice. They got the product to my step mom in a timely manner. Everything went fine and as far as I know it works alright.

6 years ago

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James Dawson Deep Run, NC

I found it through advertisements and decided to get it. I've used it twice so far and it has just been there when I needed it.

6 years ago

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John Hudson Harper Woods, MI

I just looked them up and called them, that's all I did to get them. I've just got it about three weeks ago, but it seems to be good.

6 years ago

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Henry Conner Claremont, NC

The thing is working alright. Whenever I go somewhere all I have to do is take it with me. It just goes on my wrist and it works.

6 years ago

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Anonymous Lincoln, NE

I got it since I needed one and after seeing their ad on TV I decided to go with them. I haven't had to use it yet, but it seems to be ok.

6 years ago

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PeterPearce

The concept is good, however, the nuisance factor having to either attach the transponder unit to my belt or find a pocket for it is a big negative. I am currently looking at the alternatives. The John Walsh idea is interesting me, I will probably drop Mobile Help in favor of the alternative.

6 years ago

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RobertEderer

I expeted MH would answer a test ring within two rings. My most recent monthly test took about eight rings to secure a response. That is a long time if I am in a bad situation.

6 years ago

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Mary JoBerry

Ordering was very uncomplicated and response to my emergency call was immediate and agent very curtious. Would reccomend to all.

6 years ago

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AudreyKing

I found everyone very helpful and they knew their product. Responded promptly when I had a problem with the gps not charging.

6 years ago

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I.H. Los Alamos, NM

I got an offer for it and decided to try it. I haven't actually had to use it, but I've had a couple of false alarms. The thing is very sensitive and it goes off if I move too fast or if I lean over things.

6 years ago

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Linda Marin Rockford, IL

I went with it since it was inexpensive. I use the device every day. Whenever I call customer service there's always somebody there to help me.

6 years ago

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Wayne And Francisco Macioszczyk And Trujillo Palm Springs, CA

I haven't had to use it yet, I've just done calling tests. They have always been there for me and they have good equipment though.

6 years ago