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MobileHelp Reviews

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8.0

Overall Score

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Shirley Canton, OH

I haven't used it yet. I just tested it and they came over really fast.

5 years ago

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Marlene Lake Worth, FL

When I received it, I tested it and it works. It's very, very fine.

5 years ago

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Alice Daleville, AL

I liked the customer service. I don't have any dislikes about the device.

5 years ago

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Suzanne Alderson, WV

I got immediate results. I hit it accidentally once and had help immediately.

5 years ago

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Janet Las Vegas, NV

They are helpful. It's good when I'm home alone and helps me.

5 years ago

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Priscella Grass Valley, CA

It's nice to know it's safe and I can always contact the MobileHelp people.

5 years ago

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Allen Sioux City, IA

The other day they helped me to stop false alarms. I like it despite it being so sensitive in giving false alarms.

5 years ago

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We are happy to hear that we were able to resolve your issue!

Jun. 11th, 2020

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Gladys Colby, KS

I think they're wonderful peaople. They've always been here when they said.

5 years ago

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Anonymous Sunset, SC

The device tested fine but we have not used it. Everything worked out okay.

5 years ago

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R Whitehall, PA

Very high quality and easy to use. I have tested it and it worked fine.

5 years ago

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Michelle Connersville, IN

They have been responding well to the testing on it. I like the fall detector.

5 years ago

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Anonymous Stoystown, PA

It's really handy and for safety. I just tested it satisfactorily.

5 years ago

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Nora Sacramento, CA

They are very helpful with set up and everything. It's working fine.

5 years ago

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Jeanne Bethlehem, PA

I've tested it several times and there is nothing I dislike about it.

5 years ago

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Anonymous Portland, OR

I like that the pendant includes fall. My dad tested it and he said it worked fine.

5 years ago

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Sue Conneaut Lake, PA

They called us when my brother tested it and it was just fine.

5 years ago

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Mary Marion, IL

The first time we tested it, everything went fine. We haven't had it long.

5 years ago

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Maxine Houma, LA

I've been testing it on and off. They get here all the time, it comes in handy.

5 years ago

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Anonymous Pawleys Island, SC

It's a little heavy. I only tested it once and it worked fine.

5 years ago

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Lois West Palm Beach, FL

I tested it about a month ago. They are professional and knoweldgeable.

5 years ago

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Sammie Martin Oakland, MI

Everyone was sooo king and informative--and your return policy

5 years ago

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Bask Redmond, WA

They were easy to setup and use. The phone setup was good and easy to follow

5 years ago

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Darin Stuiber

Everyone has been very informative and very nice to talk to.

5 years ago

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Gloria redhead

Dropped my button. They called right away. Didn't need help.

5 years ago

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Lisa

Customer service is excellent; extremely patient and helpful

5 years ago

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Roberta for Almedia

Because my mom is new to the service & thankfully she has not yet needed to use the service.

5 years ago

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Laura Grill

I thought I ordered indoor service only but got indoor and travel service. Decided that was OK

5 years ago

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CHRISTINE PATTON

hit button in area and immediately was asked if I needed help.

5 years ago

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Adelaide

Great customer service, reliable equipment that's easy to use

5 years ago

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Gary

Great customer service getting help setting up the equipment and information

5 years ago

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Eddie Ormonde (Mary's Son)

Good service. Only negative is the fall detection is too sensitive leading to false alarms daily

5 years ago

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Angela De Silva

So far customer service was good & my Mum has said she feels more secure.

5 years ago

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Janice Newell

Very helpful feel safe and are able to go anywhere and feel safe with system

5 years ago

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Sherri Dady

They respond so quickly and stay on the line till help arrives.

5 years ago

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Dominick DeCarlo

The system seems to work, not sure my wrist band and neck peneat is working properly.

5 years ago

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Merrill kaegi

So far so good. Instruments seem alive ready to go when tested.

5 years ago

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Dot Ricci

I've only recently purchased it and haven't had an emergency to use it yet. The set up was easy.

5 years ago

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Dominique McCier

Super easy to set up and register and very friendly customer service

5 years ago

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Joseph Lowenthal

People are pleasant to work with, unit was easy to set up, easy directions.

5 years ago

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R&R

All good. Good volume. Several accidental pushes. Great responses.

5 years ago

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Nancy McGahey

everything was so easy, getting info and ordering for my husband and sister

5 years ago

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Mimi Westerfield

The company is well organized and the customer service rep was lovely!

5 years ago

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Martin Star

I was impressed by their service. They are very upbeat and competent.

5 years ago

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Virginia Glover

as a new customer they have been available when I have questions

5 years ago

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Suzanne Miller

products and ,service are excellent. satisfied with service

5 years ago

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Sandra Maddox

Equipment seems to be reliable and customer service is efficient and helpful.

5 years ago

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Arvilla

Reasonable price. Good help from customer service. Easy to use

5 years ago

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annoymous

professional, courteous, caring, since, great customer service

5 years ago

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Barb

Good customer service.have not had to use yet.Only put in service 1 week ago.

5 years ago

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Georgeann Lambert

I haven't had to use it but they have been very helpful getting everything set up.

5 years ago