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MobileHelp Reviews

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8.0

Overall Score

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Lois Booth Plymouth, MA

Very responsive. Contact me immediately whenever I have an issue

5 years ago

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Patricia Santa Rosa, CA

Very helpful n setting up the service. They were there when I needed them.

5 years ago

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Elsa Pensacola, FL

Device is comfortable and convenient and I like that about it.

5 years ago

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Anonymous Richmond, CA

When I accidentally set it off, it responded appropriately and I was able to turn it off.

5 years ago

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Nona Bauer La Belle, MO

Prompt response to alerts, courteous and knowledgeale staff, staff speaks proper english!!

5 years ago

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Randy Colorado Springs, CO

Easy to use , great alert response Cost of service was less than others

5 years ago

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Renee Holzman Portland, OR

I have not needed to use it yet. Communication has been good.

5 years ago

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Meredith MacMillan Newton, NC

Great product, very inclusive, and wonderful customer service.

5 years ago

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Sharon Moore Lexington, KY

Quick response time. Contacted my brother quickly when I needed help..

5 years ago

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Dean West Unity, OH

peace of mind knowing you are there when my wife is out of town for work

5 years ago

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Mary Allison Des Moines, IA

It work for me when I needed it and the service very helpful

5 years ago

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Patricia Banner, WY

It is really sensitive but I still like it. I would recommend it.

5 years ago

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Marie Ooltewah, TN

Everything is okay so far. I like having help when I need it.

5 years ago

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Lori Florence, MA

They are very easy to deal with as well as very helpful with my mother-in-law.

5 years ago

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Elizabeth Traficante RE: Kathleen Fox Summerfield, FL

my daughter feels safer and more secure with the mobile help

5 years ago

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Amy J. Tioga, TX

Quick, professional response and it gives me peace of mind for my loved one.

5 years ago

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Dolores Melnicoff Tucson, AZ

The salesperson was extremely personable, likable and extremely helpful.

5 years ago

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John Berg Pahrump, NV

They are a very reliable Company and they do what they say they will do.

5 years ago

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Debbie Degolllado Schertz, TX

Robert was very helpful and was able to answer all my questions

5 years ago

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Teresa Mapleton, IA

They get to your call in the right time even if you have set it off acciendtally.

5 years ago

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Linda Flowood, MS

I like the little watch parts that you can wear and alert, it is handy.

5 years ago

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Anonymous Ardmore, OK

They are very patient and answer all questions when you call customer support. It was easy to set up. It works great.

5 years ago

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Reply from MobileHelp

We are happy to hear about your experience! Is there anything we can do, to earn a higher rating?

Aug. 21st, 2020

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Ann Pekin, IN

The price is the best. I have tested it once and it was easy to use.

5 years ago

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Anonymous Greenville, TX

All the people I have spoken to in customer support were very helpful.

5 years ago

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Linda Jacksonville, IL

Everything had come together for me. They have really helped me a lot.

5 years ago

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Teresa Saint Petersburg, FL

I feel safe with mobile help but I don’t like the bracelet on your wrist.

5 years ago

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Rose Newberry Springs, CA

So far it has been helpful, I like everything about the product.

5 years ago

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Lisa Clearwater, FL

I like the convenience of it. I would recommend mobile help.

5 years ago

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Larry Ashtabula, OH

Customer support is professional and the device works fine. I like it all.

5 years ago

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Donald Swenson Hampton, NH

Because they are a great company. Very helpful knowledgeable and professional

5 years ago

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Fred Ocoee, FL

Great customer service and speedy delivery. First fall led to quick response.

5 years ago

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Connie Waite Madison, OH

The price and the stuff you get when you order. They great working with you

5 years ago

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Donald Indianapolis, IN

They are very friendly and helpful. I know if she needs they are all over it.

5 years ago

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Anonymous Healdsburg, CA

Customer support is very helpful. It went very well when we tested.

5 years ago

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Allen Boynton Beach, FL

Sent it back. The server was AT&T and they were a lousy carrier. I was getting false signals and then I was getting no signals. I found it to be unreliable.

5 years ago

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Reply from MobileHelp

We are sorry to hear that you do not have strong coverage with AT&T in your area. We also offer a landline option for those who live in an area with poor cell coverage. We would be happy to discuss that option with you. Give us a call at 877-827-6207.

Aug. 5th, 2020

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James Nesbit, MS

It’s a good system. It is simple to operate. I feel comfortable with it.

5 years ago

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Anonymous Phoenix, AZ

It is there in the middle the night and I can have it in the shower.

5 years ago

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Jeffrey Myers Bensalem, PA

The unit works very well. My Aunt fell and it gave notice right away.

5 years ago

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Charlene J Rentz Hazlehurst, GA

They have helped to get me satisfied with all of my inquiries.

5 years ago

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Denise Fried Reading, PA

Excellent customer service, friendly representatives, easy to use equipment

5 years ago

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E.P. Sebastian Raleigh, NC

They are reliable and I know they'll be there when I need them.

5 years ago

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HercNDolly Springfield, VA

Comprehensiveness of various products for different situations and Ease of Use

5 years ago

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Ione Denver, CO

MobileHelp is easy to use, covers everything/everywhere I go, love!

5 years ago

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Anonymous Rocklin, CA

It was easy to set up the device and they were very helpful.

5 years ago

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UC Danville, KS

The product does what it supposed to do. It meets are needs.

5 years ago

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Annie Washington, DC

It's on my wrist and is fine. They responded right away when I tested it.

5 years ago

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Cindy Victoria, TX

I like it all. They are very helpful. It was good and easy to test.

5 years ago

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Bobbi

They Called back right away. Mailed items with Very Quick service

5 years ago

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Deborah G

I accidentally laid on my button. I received a call right away

5 years ago

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George Carl

Patient and helpful in setting up, and answering my questions

5 years ago