Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

Stephen Reynolds Clovis, NM

Product was easy to set up and works fantastically. Quick response time.

5 years ago

check_circle

Verified Customer

star star star star star

Sandra Demuth Roscommon, MI

Always pleasant, helpful, and prompt, even when testing my equipment.

5 years ago

check_circle

Verified Customer

star star star star star

Janet Benhase for Virginia Callis. Virginia Beach, VA

Service response time is excellent, your staff is very courteous

5 years ago

check_circle

Verified Customer

star star star star star

Beverly Cordray Edmond, OK

I fell one week after I got my nelace they responded right away

5 years ago

check_circle

Verified Customer

star star star star star

Bernie Stock Chaska, MN

they have been there even though i pushed the button by mistake

5 years ago

check_circle

Verified Customer

star star star star star

Teresa Sims Charleston, IL

Used it twice the response was Awesome they sent help when needed

5 years ago

check_circle

Verified Customer

star star star star star

Beverly Ryan Reeds Spring, MO

the response time is very fast and the responders are calm and helpful/

5 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Connie Chapman Amarillo, TX

fall detect button keeps going off while my parents are sleeping in bed. My father fell outside and alarm did NOT go off.

5 years ago

Reply from MobileHelp

We are sorry to hear about your experience, however, we do see that you have already spoken to Technical Support and they have resolved your concerns. If you need further assistance, please contact us at 877-827-6207.

Aug. 10th, 2020

check_circle

Verified Customer

star star star star star

Sylvia A. Farkas Englewood, CO

Always so very polite when I accidentally set off the call button.

5 years ago

check_circle

Verified Customer

star star star star star

Helen Sorenson Tucson, AZ

RESpond to any bump of the medical alert, even if not a fall.

5 years ago

check_circle

Verified Customer

star star star star star

Jessica Eng-Hall Monrovia, CA

Prompt response, friendly personnel. Always there when I need them

5 years ago

check_circle

Verified Customer

star star star star star

Deborah Molzen Lebanon, OR

Prompt response to activation and notification of responding unit, then me.

5 years ago

check_circle

Verified Customer

star star star star star

Judy Johnson Sublimity, OR

I feel safe with it.It went off for no reason and boy did they got right on it.

5 years ago

check_circle

Verified Customer

star star star star star

Merry Wynkoop Massapequa Park, NY

They were very helpful in the setup. It is so easy to contact them.

5 years ago

check_circle

Verified Customer

star star star star star

Edward L. Croushorn Manassas, VA

Not hard to use. Everything is organized in case you need it.

5 years ago

check_circle

Verified Customer

star star star star star

Elaine Tuchman Baltimore, MD

Every request /question has been satisfied professionally & politely.

5 years ago

check_circle

Verified Customer

star star star star star

christine reeves Keysville, GA

They are very patient . I have accidently hit it 5 times , thanks

5 years ago

check_circle

Verified Customer

star star star star star

Gene B Warner Robins, GA

Vry helpful and setup was easy for the person requiring the service

5 years ago

check_circle

Verified Customer

star star star star star

prefer not to answer Savannah, GA

They have responded quickly so far, polite, and professional

5 years ago

check_circle

Verified Customer

star star star star star

Lois Rosenthal Fort Lauderdale, FL

Very quick to respond to a call and extremely polite and courteous

5 years ago

check_circle

Verified Customer

star star star star star

Alpha Huddleston Punta Gorda, FL

customer service personnel are very helpful and informative.

5 years ago

check_circle

Verified Customer

star star star star star

Bonnie Posson And Beverly Lunsford Indianapolis, IN

Immediate response by equipment and by MobileHelp response team.

5 years ago

check_circle

Verified Customer

star star star star star_border

Barbara Lake Worth, FL

I think it is an okay company. I like the security it provides and it is a good service.

5 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Humboldt, KS

Customer support is well informed on everything. The device seems like it is a pretty good deal.

5 years ago

check_circle

Verified Customer

star star star star star

Milton Collins, MS

Everybody is so nice and do what you need when you need an answer.

5 years ago

check_circle

Verified Customer

star star star star star

Linda Corsicana, TX

I like it because I live alone and if something happened to me, I can get help.

5 years ago

check_circle

Verified Customer

star star star star star

Mary Leesport, PA

They do what they are supposed to do. It works. I am satisfied with it.

5 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Bernice Garland, TX

Customer service does not follow through. It took me two or three callings to get things resolved and I wasn’t pleased. The device is too sensitive.

5 years ago

Reply from MobileHelp

Hi Bernice,

We are sorry to hear that you were not happy with your experience with Customer Care. We would love to speak to you, regarding this. Please email us at CS@mobilehelp.com so that we can reach out to you.

Jun. 20th, 2020

check_circle

Verified Customer

star star star star star

Mary Proctorville, NC

I like to have it when I am alone because I don’t have anybody to call on.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

J Concord, CA

It is for my elderly mother. It’s best to have security and it seems to be fine and handy and convenient.

5 years ago

Reply from MobileHelp

We appreciate your feedback. Is there anything we can do to earn a higher rating?

Jun. 20th, 2020

check_circle

Verified Customer

star star star star star

Anonymous Brooklyn, NY

When I call with questions, I found the help line very helpful.

5 years ago

check_circle

Verified Customer

star star star star star

David Canton, OH

My mother wears it. They’ve always been very helpful when I’ve called them.

5 years ago

check_circle

Verified Customer

star star star star star

Ray Bend, OR

Customer support is good and overall they are good and I like it.

5 years ago

check_circle

Verified Customer

star star star star star

Anonymous Flemington, NJ

It's absolutely fine. They’ve been very courteous and helpful on the phone.

5 years ago

check_circle

Verified Customer

star star star star star

Gloria Athens, AL

I like the set up and really all of it. I don’t dislike anything.

5 years ago

check_circle

Verified Customer

star star star star star

John Rochester, NY

I like it. It’s affordable. They always answer in customer support.

5 years ago

check_circle

Verified Customer

star star star star star

Judy Hot Springs National Park, AR

It is convenient and there when I need it. It’s just a good company.

5 years ago

check_circle

Verified Customer

star star star star star

Mary Washington, DC

I’ve had mobile help for about a year and it is working beautifully.

5 years ago

check_circle

Verified Customer

star star star star star

Brenda Hector, MN

Obviously working, though it is very touchy, my cat set it off the other day.

5 years ago

check_circle

Verified Customer

star star star star star

Tammy Luling, TX

Testing was very easy and set up was easy to. It is very convenient.

5 years ago

check_circle

Verified Customer

star star star star star

Mike Littleton, CO

Mobile Help’s device is easy to use and customer service is also easy.

5 years ago

check_circle

Verified Customer

star star star star star

Jacqueline San Diego, CA

I used it once and the paramedics came right away. It was excellent.

5 years ago

check_circle

Verified Customer

star star star star star

Bok Lakewood, WA

The necklace is very comfortable and easy to operate and very safe.

5 years ago

check_circle

Verified Customer

star star star star star

Britni Tyler, TX

The gentleman whoever helped me was extremely knowledgeable and helpful.

5 years ago

check_circle

Verified Customer

star star star star star

Anonymous Denham Springs, LA

Since I signed up, it's been great. It will cover me everywhere.

5 years ago

check_circle

Verified Customer

star star star star star

Anonymous Bonneau, SC

The device is easy and accessible. I've had no problems with them.

5 years ago

check_circle

Verified Customer

star star star star star

Suzie Lima, OH

They did a good job answering any questions and their products are nice.

5 years ago

check_circle

Verified Customer

star star star star star

Marlene Vero Beach, FL

I like the fact that I can leave my home and still be covered.

5 years ago

check_circle

Verified Customer

star star star star star

Anonymous Angola, IN

I tested it, it works great. The band I wear around my arm is burning my arm.

5 years ago

check_circle

Verified Customer

star star star star star

Kim Phoenix, AZ

I like that it's there in case it's needed but is othewise not intrusive

5 years ago

MobileHelp Reviews