Best Company badge 10,000 Reviews MobileHelp Logo

MobileHelp Reviews

star star star star star_half

7.5

Overall Score

sell See Special Offer chevron_right

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Rochester, NY

I like it. It’s affordable. They always answer in customer support.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Judy Hot Springs National Park, AR

It is convenient and there when I need it. It’s just a good company.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary Washington, DC

I’ve had mobile help for about a year and it is working beautifully.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brenda Hector, MN

Obviously working, though it is very touchy, my cat set it off the other day.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tammy Luling, TX

Testing was very easy and set up was easy to. It is very convenient.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mike Littleton, CO

Mobile Help’s device is easy to use and customer service is also easy.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jacqueline San Diego, CA

I used it once and the paramedics came right away. It was excellent.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bok Lakewood, WA

The necklace is very comfortable and easy to operate and very safe.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Britni Tyler, TX

The gentleman whoever helped me was extremely knowledgeable and helpful.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Denham Springs, LA

Since I signed up, it's been great. It will cover me everywhere.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Bonneau, SC

The device is easy and accessible. I've had no problems with them.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Suzie Lima, OH

They did a good job answering any questions and their products are nice.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marlene Vero Beach, FL

I like the fact that I can leave my home and still be covered.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Angola, IN

I tested it, it works great. The band I wear around my arm is burning my arm.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kim Phoenix, AZ

I like that it's there in case it's needed but is othewise not intrusive

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Shirley Canton, OH

I haven't used it yet. I just tested it and they came over really fast.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marlene Lake Worth, FL

When I received it, I tested it and it works. It's very, very fine.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alice Daleville, AL

I liked the customer service. I don't have any dislikes about the device.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Suzanne Alderson, WV

I got immediate results. I hit it accidentally once and had help immediately.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Janet Las Vegas, NV

They are helpful. It's good when I'm home alone and helps me.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Priscella Grass Valley, CA

It's nice to know it's safe and I can always contact the MobileHelp people.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Allen Sioux City, IA

The other day they helped me to stop false alarms. I like it despite it being so sensitive in giving false alarms.

4 years ago

MobileHelp Logo

Reply from MobileHelp

We are happy to hear that we were able to resolve your issue!

Jun. 11th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gladys Colby, KS

I think they're wonderful peaople. They've always been here when they said.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Sunset, SC

The device tested fine but we have not used it. Everything worked out okay.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

R Whitehall, PA

Very high quality and easy to use. I have tested it and it worked fine.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michelle Connersville, IN

They have been responding well to the testing on it. I like the fall detector.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Stoystown, PA

It's really handy and for safety. I just tested it satisfactorily.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nora Sacramento, CA

They are very helpful with set up and everything. It's working fine.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeanne Bethlehem, PA

I've tested it several times and there is nothing I dislike about it.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Anonymous Portland, OR

I like that the pendant includes fall. My dad tested it and he said it worked fine.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sue Conneaut Lake, PA

They called us when my brother tested it and it was just fine.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary Marion, IL

The first time we tested it, everything went fine. We haven't had it long.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Maxine Houma, LA

I've been testing it on and off. They get here all the time, it comes in handy.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Pawleys Island, SC

It's a little heavy. I only tested it once and it worked fine.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lois West Palm Beach, FL

I tested it about a month ago. They are professional and knoweldgeable.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sammie Martin Oakland, MI

Everyone was sooo king and informative--and your return policy

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bask Redmond, WA

They were easy to setup and use. The phone setup was good and easy to follow

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Darin Stuiber

Everyone has been very informative and very nice to talk to.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gloria redhead

Dropped my button. They called right away. Didn't need help.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lisa

Customer service is excellent; extremely patient and helpful

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Roberta for Almedia

Because my mom is new to the service & thankfully she has not yet needed to use the service.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Laura Grill

I thought I ordered indoor service only but got indoor and travel service. Decided that was OK

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

CHRISTINE PATTON

hit button in area and immediately was asked if I needed help.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Adelaide

Great customer service, reliable equipment that's easy to use

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gary

Great customer service getting help setting up the equipment and information

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Eddie Ormonde (Mary's Son)

Good service. Only negative is the fall detection is too sensitive leading to false alarms daily

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Angela De Silva

So far customer service was good & my Mum has said she feels more secure.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Janice Newell

Very helpful feel safe and are able to go anywhere and feel safe with system

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sherri Dady

They respond so quickly and stay on the line till help arrives.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Dominick DeCarlo

The system seems to work, not sure my wrist band and neck peneat is working properly.

4 years ago