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MobileHelp Reviews

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8.0

Overall Score

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Barbara And James

It worked well when I tested it and it is convenient to carry.

6 years ago

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Janice

I like the fact that I can take the medical alert device anywhere.

6 years ago

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Charles Huron, OH

Their customer service is very helpful. I like that the device protects my dad.

6 years ago

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Rosiland Peoria, IL

Everything is okay. They're always responsive if I'm having a problem.

6 years ago

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Sandra Dallas, TX

I've had one before and mobilehelp seems comparable to them. The device is fine.

6 years ago

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anonymous Houtzdale, PA

The people that set up my alarm system was courteous and nice.

6 years ago

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anonymous Bethalto, IL

I used it once when I was trapped outside. They responded really quick.

6 years ago

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star star star star star

John And Patricia Grass Valley, CA

I like that its mobile but I don't like the shortness of the batteries.

6 years ago

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Virginia Coolidge, AZ

Its gone off a couple of times by accident and they were right there.

6 years ago

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James And Bernice Vancouver, WA

Tested it about a week ago and they were prompt and helpful.

6 years ago

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Paul

I feel a little safer having MobileHelp. When we used it, it tested okay.

6 years ago

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Joanne

It's always handy and it goes with you. The people are very caring and helpful.

6 years ago

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Tim

Everything is working and I like it so far. It's doing great.

6 years ago

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Juanita

I like the it works when I push the button. I've called them twice and they've come right out.

6 years ago

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Walter

The company is alright, I haven't had any problems. They've treated me fine.

6 years ago

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anonymous

I like everything about it. I tested it and that was very helpful.

6 years ago

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Susan

Great customer service. It is very touchy if you bump it the wrong way.

6 years ago

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Kimberly

I tested it after we got it set up and everything went perfect.

6 years ago

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star star star star star

Barbara Borchers Scottsdale, AZ

Prompt to answer and help me when I was moving apartment locations

6 years ago

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Lois West Bloomfield, MI

They seem great and have been helpful. Great customer service support

6 years ago

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Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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star star star star star

Eric palmer Genoa, OH

EMS was at my mom's house in 4 minutes after pushing necklaces

6 years ago

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Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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star star star star star

Phyllis Dean Hendersonville, NC

good service, good product, reasonable price, great customer service.

6 years ago

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Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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juanita smith Dudley, NC

definitely has responded when needed, can rely on excellent customer service, friendly and prompt.

6 years ago

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Linda Chenery

Excellent up to date information. Techs are courteous, very patient customers.

6 years ago

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Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Nadine Kelley Oroville, CA

They were very efficient and the customer service was excellent.

6 years ago

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Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Jeannette Pittsburg, CA

Every items worked as advertized & all agents were VERY professional

6 years ago

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Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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JoAn Garden City, ID

So far, pleased with customer service! Very helpful and patient over the phone.

6 years ago

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Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Roselie Basehor, KS

I get excellent response time. the operators are articulate and helpful.

6 years ago

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Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Arlene Billings, MT

Easy to use, can use wherever there is cell service, great customer service

6 years ago

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Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Joe

Effective and responsive. Their GPS tracking was right on the money.

6 years ago

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Phyllis

They have been most helpful to me. I am impressed with their personnel and equipment.

6 years ago

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Hart Graves

Actually, your product is the only alert system I know anything about.

6 years ago

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Maria C. Miknavich

They are reliable and extremely helpful when any problems arise.

6 years ago

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Linda C.Pocock

This is the second one I have tried, and they are far superior.

6 years ago

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Carole Kipp

I have not had to use mine yet, but knowing I have protection is a good feeling.

6 years ago

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Cleo Aguilar

Because the product is easy to use. And little to no maintenance.

6 years ago

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Donata Lestric

They are courteous and very helpful when answering the alert button.

6 years ago

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Dennis Turbett Inyokern, CA

They respond promptly when/if the any of the buttons are pressed.

6 years ago

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Curlie Harris Houston, TX

3 times accidentaly pushed buttom and got response call in seconds!

6 years ago

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Janet

Fall button to sensitive, went off twice without reason, quite wearing it

6 years ago

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Leticia Contreras

All the reps I spoke with were unbelievable nice, kind and patient with me!

6 years ago

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Lois Firkins

Ease of use and prompt response. Customer service was very helpful.

6 years ago

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Patricia A Mathies

Many options to use alert devices when you are home or on the go.

6 years ago

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Patricia Plue

Very easy to use, good instructions given to me to set up, easy to order.

6 years ago

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Sharon

Every time we all they are able to answer our questions and help us.

6 years ago

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William Bisonet

Quick response to my call when emergency services was needed.

6 years ago

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5 Coeur d'Alene, ID

Everyone I have spoken to has been extremely nice and helpful.

6 years ago

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5 Gum Spring, VA

The customer service representatives are real problem solvers.

6 years ago

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5 Henderson, NV

Quick responses from MobileHelp. Would recommend for people who can afford it.

6 years ago

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5 North Las Vegas, NV

Good customer service, but you have to clean the device every other day.

6 years ago