Name: MobileHelp
Rating: 4.6

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Verified Customer

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Ira And Edwina Weiner

When we tested the device, they were very helpful. It's very efficient, they immediately answer.

8 years ago

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Verified Customer

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Paula Litton Montgomery, AL

They were very courteous in explaining everything to me. The test procedure worked well.

8 years ago

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Verified Customer

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Alfred Perry Oceanside, CA

The customer support has been fine. I should probably carry the device around with me more.

8 years ago

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Verified Customer

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Bill Curls and his mom! Orangeburg, SC

Everything was easy to start up, and the communication while testing was top notch!

8 years ago

Reply from MobileHelp

Awesome! At MobileHelp we pride ourselves in providing a great experience to our customers and are thrilled to see you have experienced that. Thank you again for leaving this awesome review! :)

Jul. 6th, 2018

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Verified Customer

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Anne St.Pierre Humble, TX

Because they give me everything I need. When I mess up with the button they are still nice.

8 years ago

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Verified Customer

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Reba Simpson Ocala, FL

Kind, thoughtful people, who u understand why some people really need this service.

8 years ago

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Verified Customer

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Judy Evans Lee's Summit, MO

When my alarm goes off, I get immediate inquiry asking if I need help. I feel more secure.

8 years ago

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Verified Customer

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Patty

I like the idea that I do not have to wear something around my neck . I like the watch effect

8 years ago

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Verified Customer

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Glenna Diskin

I've called them to test it, but other than that I haven't really had to use it.

8 years ago

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Verified Customer

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Lawrence Boyd

I don't have the device yet, but I am highly satisfied with the customer service.

8 years ago

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Verified Customer

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John De Vries

The price is the main reason I went with them, I got the necklace and the one that goes in the bedroom.

8 years ago

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Verified Customer

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Judith Fletcher

The price and convenience we saw from an advertisement is why we're on it. It seems easy to use.

8 years ago

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Verified Customer

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Harold Crumrine Stoughton, WI

They get to your facility or home as fast as they can. You can wear the wristwatch or the pendant.

8 years ago

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Verified Customer

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Margaret Bryant Greene, NY

It's workable when I need it, I can take it with me when I travel North and South.

8 years ago

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Verified Customer

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Elaine Greget Eden, WI

It's helpful to know that I can call somebody by pushing the button to get help if I need it.

8 years ago

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Verified Customer

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Mary Boughey Miami, FL

It's gone off three times by mistake, but I never have a problem getting answers to my questions.

8 years ago

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Verified Customer

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Anonymous Billings, MT

I test this every Tuesday morning and customer service is really quick to get on the line for me.

8 years ago

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Verified Customer

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James Lenox Keithville, LA

It is much better than my previous one from another company. The pendant hurts my neck and I can't adjust it. The colors that come up on the receiver can be confusing.

8 years ago

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Verified Customer

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Keith Clearwater, FL

This is less expensive than other devices. They have been very good and helpful to me.

8 years ago

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Verified Customer

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Glenda A Karrenbrock Fort Worth, TX

I decided to go with MobileHelp because I could go anywhere and they'll be right there with me.

8 years ago

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Verified Customer

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Brock Kerr Chillicothe, MO

This system is comforting and reassuring for my loved ones. The pendant is a little too sensitive.

8 years ago

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Verified Customer

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Hazel Bleggi Punxsutawney, PA

Mobilehelp's device is small and convenient, and their customer support has taken care of me when my device went off.

8 years ago

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Verified Customer

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Connie Smith Beaverton, OR

My mom had a few false alarms and they always called to make sure she was alright.

8 years ago

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Verified Customer

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Dixie Cooley Cumming, GA

Even though I haven't had to use my device yet, Mobilehelp had the right price and just made sense.

8 years ago

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Verified Customer

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Wendell Vick Fort Worth, TX

I chose MobileHelp because it was the cheapest one I could find and the best quality.

8 years ago

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Verified Customer

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Robert Hickey

There service is good, however,The fall detection pendant is not reliable, twice it sent a signal while I was sleeping.

8 years ago

Reply from MobileHelp

Robert,

We are sorry to hear about the false alarms you have experienced, however, we do not recommend wearing the fall detection pendant to bed as it can cause false alarms. We would suggest wearing a standard help button while sleeping. If you have additional questions regarding this, please contact our Technical Support Department at 877-827-6207, Option 1.

Kind Regards,

MobileHelp

Jun. 19th, 2018

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Verified Customer

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Anon

I particularly like the lockbox for our key so I don't have to worry when I'm not home

8 years ago

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Verified Customer

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Frances Jernigan

They responded really quick when it went off accidentally. They are really prompt.

8 years ago

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Verified Customer

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Kathy Gibbs

It works anywhere I'm at and I know that it works. It's a little cheaper than other products.

8 years ago

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Verified Customer

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Vera Green And Belva Hancock Knoxville, TN

My daughter was concerned about me falling so she was determined to get me something like this. The pendant is easy to use and handy.

8 years ago

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Verified Customer

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Eddie Sanderford Atlanta, GA

Primarily I picked it because of the price and the coverage they give you. All I've done is test the button and things worked fine. I had no problems with it.

8 years ago

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Verified Customer

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Anonymous

Your equipment is very sensitive an accurate that make me secure if I should fall down.

8 years ago

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Anonymous

All individuals I spoke with were very helpful and delivery of requested items was prompt

8 years ago

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Anonymous

For an active person, it is a pain in the neck to have to take both the pendant AND the speaker with me everywhere. I thought the speaker would be in the pendant

8 years ago

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Verified Customer

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Bill

Very helpful, good product, quality. Operators call promptly when alarm goes off

8 years ago

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Trudy

I haven't needed them yet, but based on their customer service, I know I'm in good hands.

8 years ago

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Ms.Berry

They answer right away if the equipment siginal an emergency, I like that quick response.

8 years ago

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Verified Customer

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Anonymous Gainesville, FL

I'm happy with it. All the devices are good. I trust that if I need them, I'll have them available.

8 years ago

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Verified Customer

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Anonymous

So far the device works well. Customer service has answered all of our questions too.

8 years ago

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Verified Customer

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Shirley

Ordering it and setting everything up was very easy to do. Price-wise, I thought it was reasonable.

8 years ago

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Verified Customer

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Jeanette Steadman

I've only had it for 2 or 3 weeks so far and have had no problems with it. I wear it every day.

8 years ago

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Verified Customer

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K.G.

Our daughter has it, she's the one that uses it. So far it has been easy to connect with them.

8 years ago

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Verified Customer

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Kathy

pressed button to try it out and they answered right away; lower cost that other companies

8 years ago

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Anne Wentz

Great customer service. They came through with everything they said that they would do.

8 years ago

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Erica

Customer service was great, but I'm still waiting for my refund and wish I could be updated on the process.

8 years ago

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Verified Customer

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Mobilehelp

So far used omce answered immedaitely. Like the portable device. feel safe indoors or outdoors

8 years ago

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Verified Customer

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sammie

it seems to work excellent. it catches the least stumble and they are right on it

8 years ago

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Verified Customer

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Joan Gurin Davenport, IA

I picked it because it had the features that I needed. They have answered all my questions so far.

8 years ago

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Verified Customer

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Catherine Stevens Maxwell, TX

I'm elderly and I'm afraid of falling, that's why I got it. I think it's a good device, it was very easy to assemble.

8 years ago

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Verified Customer

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Edith G Brookins

I used it for a short time after my physician told me to look into it. I sent it back because I couldn't afford it.

8 years ago

MobileHelp Reviews