Name: MobileHelp
Rating: 4.6

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Verified Customer

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Tina Brooklyn, NY

Any question I’ve had, they’ve responded to it. I’ve tested it and it works fine.

3 years ago

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Verified Customer

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Mary Syracuse, NY

All the representatives were patient with me and answered all my questions accurately. I feel safe.

3 years ago

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Verified Customer

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Kenneth Corning, CA

Well I really haven't used of customer support yet, but the device is easy to use.

3 years ago

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Verified Customer

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Melissa Katy, TX

Customer service has been very helpful. The unit seems easy to use and reliable.

3 years ago

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Verified Customer

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Kimberly Cleveland, OH

Great service. Great price. Reliable and works well. The button is too big. Great company.

3 years ago

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Verified Customer

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Anonymous Greenwood, IN

It works pretty quickly. I’ve tested and used it successfully. It’s been helpful.

3 years ago

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Verified Customer

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Anonymous Kidder, MO

I like the neck part thing, whenever I leave my house and go anywhere I can take it with me.

3 years ago

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Verified Customer

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Pamela Raleigh, NC

It works great and the pricing is reasonable and affordable. Every time they respond immediately.

3 years ago

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Verified Customer

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Michael Manchester, GA

All seems to work very well when we test it and they treat me well. It sees worth it to me.

3 years ago

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Verified Customer

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Lorraine Spokane, WA

I haven't had to use the medical alert device for real, but they do check up on me often.

3 years ago

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Verified Customer

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Leslie Memphis, TN

MobileHelp is very pleasant to work with. The device is convenient and easy to operate.

3 years ago

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Verified Customer

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Doranne Richmond, TX

When I accidentally pushed my medical alert device button, they responded pretty quickly.

3 years ago

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Verified Customer

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Jewel Belle Glade, FL

They have great customer service at MobileHelp. When we tested it, everything worked great.

3 years ago

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Verified Customer

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Anonymous Mamaroneck, NY

The device is very easy to test and use. when I tested it, everything went very smoothly.

3 years ago

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Verified Customer

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Irwin Highland Park, IL

I'm very satisfied with MobileHelp. They were very responsive when we tested it.

3 years ago

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Verified Customer

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Deborah Thornton, CO

This company was really great at getting everything set up for us before we got the device.

3 years ago

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Verified Customer

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Donald Ennis, TX

When you sign up to get their medical alert device, they send it to you pretty quickly.

3 years ago

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Verified Customer

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Lois Saint Paul, MN

This company has been really great. The device is good quality and the necklace is waterproof.

3 years ago

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Verified Customer

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Candace Myrtle Beach, SC

They have been very helpful to me and it's been a relief to have their medical alert device.

3 years ago

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Verified Customer

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Rebecca Mesa, AZ

The device is sensitive and goes off too easily. If you bump against something it will go off.

3 years ago

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Verified Customer

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Terry Moga Kokomo, IN

Very fast response!! And also thorough, even when I accidentally pushed the bottom.

3 years ago

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Verified Customer

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I prefer not to give my name Chicago, IL

Understanding and patience with me,along with listening to me about something else, as well.

3 years ago

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Verified Customer

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Lynne Ceresco, NE

Even if my mom accidentally hit the button mobile help was right there to ask if she was ok

3 years ago

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Verified Customer

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Cathy Patteron Union City, CA

The fall detector gives me comfort that even if alone, I will have care come to me.

3 years ago

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Verified Customer

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Paul Morrisville, NC

No issues so far / have been responsive during the few times we have had accidental calls

3 years ago

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Verified Customer

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Marlene DiGioia Huntersville, NC

Seems like a good service. Equipment gave several false alarms in the first few months we have had it. Working it out

3 years ago

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Verified Customer

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Rebecca Dulin Charlotte, NC

We have had quick response to accidental alerts....handled in a calm reassuring manner

3 years ago

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Verified Customer

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Virginia Collins ---- mother of Jane Collins, who purchased the unit for me. Three Mile Bay, NY

In my short usage time, when I accidentally pushed the button, the response was quick.

3 years ago

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Verified Customer

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Beth Saint Petersburg, FL

quick response every time. Mom has fallen three times and they always send help to get her up.

3 years ago

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Verified Customer

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J. Hoover Fishersville, VA

Extremely friendly and wonderful to work with. Very patient with accidental alerts.

3 years ago

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Verified Customer

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Ginny D Visalia, CA

Very happy with everything about it so far. Always get quick and excellent responses.

3 years ago

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Verified Customer

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Mary Ann Hall Roosevelt, UT

They are right there anytime. Great service. You don't have to wait days for contact.

3 years ago

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Verified Customer

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Janet Goodman Macon, GA

Great service. Equipment is first rate. The company follows up frequently with quality control.

3 years ago

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Verified Customer

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Kenda Floral City, FL

My Mom accidentally hit her button and the lady on the other end was so caring and understanding.

3 years ago

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Verified Customer

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Mary Minneapolis, MN

It took me a bit of time to get everything set up to be usable but the staff is extremely helpful.

3 years ago

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Verified Customer

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Beth Fountain Saint Petersburg, FL

Always there when my alarm goes off. Plus, I feel much more secure outside with the remote device.

3 years ago

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Verified Customer

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Nancy deMelker Monroeville, PA

Only because I don't have any experience with most products. Response time with false alarms is excellent.

3 years ago

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Verified Customer

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Pamela Fleming Tampa, FL

Efficient and phone operators are vert professional. I feel very safe using MobileHelp.

3 years ago

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Verified Customer

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Susan Martinez Colorado Springs, CO

Button pushed by accident. They came quickly. Only thing is they to lock door when they leave.

3 years ago

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Verified Customer

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kathleen Dameo Bethesda, MD

not crazy about the lanyard and the only time I called in, I felt the wait was a little long. Price is right!

3 years ago

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Verified Customer

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Ronda J.Rosenau

they have been good to me when i hit the button twice getting used to the systym

3 years ago

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Verified Customer

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Melodie Stephens

Easy to use and friendly people to talk to and value for the cost of the products and services.

3 years ago

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Verified Customer

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Tim Wass

They were compassionate to our needs and very very fast to respond and get us set up.

3 years ago

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Verified Customer

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Jeanne Ruiz

Their response to questions or even accidental triggering an alert is immediate.

3 years ago

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Verified Customer

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Armi Mulholland

Very responsive when my mother and our family was learning how to use the pendants and equipment.

3 years ago

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Verified Customer

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Carol A. Lewis

I lived alone and once I failed out of bed. MobileHelp sent the Ambulance to my home.

3 years ago

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Verified Customer

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Pat D

Mom feels comfortable with the device, she feels that help if needed is just a click away!

3 years ago

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Verified Customer

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Dorothy harden

Respond very fastly in very easy to talk to you on the phone and very easy to use product

3 years ago

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Verified Customer

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Ruth isobel Bennett

The slightest bump and they are there even by accident they call to check in on me.

3 years ago

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Verified Customer

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Gary Lovio

Excellent customer service . Excellent value for the dollar. I feel significantly safer.

3 years ago

MobileHelp Reviews