Name: MobileHelp
Rating: 4.6

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Verified Customer

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Dolores Ridgewood, NY

When I test it, everything works fine. Customer service was good when we applied for it.

5 years ago

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Verified Customer

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Anonymous Scott Depot, WV

I think it is a good thing. They are pretty trustworthy and I like the device pretty good.

5 years ago

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Verified Customer

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Anonymous Barnesville, GA

The neck pendant device is nice and small which is what I like about mobilehelp.

5 years ago

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Verified Customer

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Wilford New York, NY

The time I tested it, it was good. They are pretty prompt. They were right on time.

5 years ago

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Verified Customer

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Linda Cincinnati, OH

The wrist band makes me break out in a rash but mobilehelp has done exactly what I expected and it works.

5 years ago

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Verified Customer

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Ruth Wadesville, IN

I like that it is portable and you can go anywhere. Their customer support answers my questions anytime I have one.

5 years ago

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Verified Customer

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Maryland Abilene, KS

If I call them, I always get some help that has meant a lot to me. I would recommend them.

5 years ago

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Verified Customer

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Danielle Houston, TX

The person who deals with medical outpatients is really nice and helpful. The fall detection is not a hundred percent.

5 years ago

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Verified Customer

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Brian San Antonio, TX

Customer service was quick. I like how easy it goes off. I first tested it the day I got it.

5 years ago

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Verified Customer

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Anonymous East Meadow, NY

I ordered the item and received it and followed the directions and everything is fine.

5 years ago

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Verified Customer

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Jim Boulder City, NV

I don't like the size of it. It tested fine. It has gone off three different times and emergency responders were called and all three times it shouldn't have gone off.

5 years ago

Reply from MobileHelp

Thank you for your feedback. We would love to review the alarms you mentioned, and go over ways to reduce false alarms, or how to cancel false alarms, please give our Technical Support Team a call at 877-827-6207, Option 1.

Jun. 11th, 2020

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Verified Customer

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Carlton Balch Springs, TX

The time I tested it, it was great. It is convenient, easy to use, and responsive.

5 years ago

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Verified Customer

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Joe McDonough, GA

I like that I was able to get both one for my wrist and one for my neck. They are excellent.

5 years ago

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Verified Customer

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Shirley Miamisburg, OH

They are very responsive. They are easy to work with when we set up. It's pretty easy to reset.

5 years ago

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Verified Customer

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Margaret Las Cruces, NM

This thing is a lifesaver. You're pretty consistent to be honest and I think you spend time with your customers.

5 years ago

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Verified Customer

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Ruth Oneonta, NY

It's fine but I haven't had to use it. The only thing I dislike is that it goes off sometimes.

5 years ago

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Verified Customer

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Yvonne Myrtle Creek, OR

I've tested it twice and I can reach somebody quickly. It keeps me protected wherever I am.

5 years ago

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Verified Customer

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Donna Millville, DE

I like the device because I can use it anywhere. They're really good at everything I needed.

5 years ago

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Verified Customer

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Eddie Richmond, VA

It's a great service and I don't have any problems with what I got. I test it every day.

5 years ago

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Verified Customer

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Leota Whitesboro, NY

Every time I needed them they were there. The people are friendly and efficient.

5 years ago

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Verified Customer

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Dawne Ruther Glen, VA

When they called me it was very quick and they called back to check to see if my mother is okay.

5 years ago

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Verified Customer

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Robert Corpus Christi, TX

It's easy to put on and I don't have to carry around anything. I haven't had to use it.

5 years ago

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Verified Customer

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Bruno Casa Grande, AZ

They gave me the kind of service I wanted and kind to set up. I tested it every month but I haven't used it.

5 years ago

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Verified Customer

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Barbara Norristown, PA

It's very efficient. Once I guess I must have dropped it on the floor and they came immediately.

5 years ago

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Verified Customer

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Robin Mocksville, NC

I fall and fall a lot and it's good to have help when I can't get up. It's a wonderful service.

5 years ago

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Verified Customer

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Kenneth Arkdale, WI

I like everything and have never had a problem with the device. I've tested it twice now.

5 years ago

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Verified Customer

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Ronald Gate City, VA

I did test it and it worked fine, no problems with it. I like it and have no complaints.

5 years ago

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Verified Customer

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Myrna Somerville, TX

It's sensitive but it's alright. We get a courtesy call if movement makes it go off.

5 years ago

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Verified Customer

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Emmanuel Victorville, CA

It's easy to handle and the response is always instant. I tested it when I accidentally hit it.

5 years ago

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Verified Customer

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Paul Hamden, OH

It's very convenient. I tested it a couple of times but I haven't had to use it.

5 years ago

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Verified Customer

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Kim Omaha, NE

We like that the response time is good. We accidentally pushed it and got a response.

5 years ago

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Verified Customer

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Carol West Bridgewater, MA

Everybody I've talked to have been wonderful. They help you out so much. They're very courteous.

5 years ago

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Verified Customer

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Gregory Palmer, AK

They are really good on answering questions and stuff. They are right on the ball..

5 years ago

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Verified Customer

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Anonymous Lake Elsinore, CA

We just started wearing them and using it is still new. The customer support was very helpful.

5 years ago

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Verified Customer

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Zelvyra Chelmsford, MA

Everybody was very helpful. I needed help to set up and everybody guided me through it.

5 years ago

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Verified Customer

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David Las Vegas, NV

Responded immediately to the device. It's been tested three times by accident and it worked.

5 years ago

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Verified Customer

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Lyle Tecumseh, OK

They were very polite on the phone. We tested it and there were no problems at all. It works fine.

5 years ago

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Verified Customer

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Koren Franklin, WV

I like that it is convenient. Their pricing is better than the other services. They're very good.

5 years ago

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Verified Customer

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Nancy Laurel Hill, NC

It's convenient. I've tested it, but haven't used it because I've had no reason to.

5 years ago

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Verified Customer

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Carol Conneautville, PA

They're there for you. I feel comfortable with it. It's comfortable to wear. I'm very pleased.

5 years ago

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Verified Customer

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Mike Cleveland, TN

We hooked it up no problem. Provide a prompt call you'll have to follow, easy to do.

5 years ago

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Verified Customer

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Anonymous Las Vegas, NV

I've had a few false alarms and I got a quick response. I've never had to use it.

5 years ago

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Verified Customer

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Phyllis Mount Zion, IL

It's actually too sensitive. They have been very helpful and answered any questions I had.

5 years ago

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Verified Customer

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Anonymous Labadieville, LA

One time I accidenally hit it and it worked really well except I didn't need it that time.

5 years ago

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Verified Customer

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Melynda Strasburg, VA

Tested it once and it went fine. I feel safe at all times and help is just a button away.

5 years ago

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Verified Customer

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Norma Stein

Easy to use, staff very friendly. Walked me through the set up process no problems

5 years ago

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Verified Customer

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Dave Ratcliff

Have not used it so its hard to tell. If I need to use it then I can leave you a report how great it is.

5 years ago

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Verified Customer

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Virginia Ann Thmpson

Seem to be much better than previous companies. Haven't had long enough for complete review.

5 years ago

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Verified Customer

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Louise Weber

Quality product and service. Answers to questions always clear even to many questions.

5 years ago

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Verified Customer

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Barbara

MobileHelp has been very responsive and understanding when my fall detector goes off accidentally.

5 years ago

MobileHelp Reviews