Name: MobileHelp
Rating: 4.6

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Verified Customer

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Ginny D Visalia, CA

Very happy with everything about it so far. Always get quick and excellent responses.

4 years ago

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Verified Customer

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Mary Ann Hall Roosevelt, UT

They are right there anytime. Great service. You don't have to wait days for contact.

4 years ago

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Verified Customer

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Janet Goodman Macon, GA

Great service. Equipment is first rate. The company follows up frequently with quality control.

4 years ago

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Verified Customer

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Kenda Floral City, FL

My Mom accidentally hit her button and the lady on the other end was so caring and understanding.

4 years ago

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Verified Customer

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Mary Minneapolis, MN

It took me a bit of time to get everything set up to be usable but the staff is extremely helpful.

4 years ago

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Verified Customer

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Beth Fountain Saint Petersburg, FL

Always there when my alarm goes off. Plus, I feel much more secure outside with the remote device.

4 years ago

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Verified Customer

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Nancy deMelker Monroeville, PA

Only because I don't have any experience with most products. Response time with false alarms is excellent.

4 years ago

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Verified Customer

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Pamela Fleming Tampa, FL

Efficient and phone operators are vert professional. I feel very safe using MobileHelp.

4 years ago

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Verified Customer

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Susan Martinez Colorado Springs, CO

Button pushed by accident. They came quickly. Only thing is they to lock door when they leave.

4 years ago

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Verified Customer

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kathleen Dameo Bethesda, MD

not crazy about the lanyard and the only time I called in, I felt the wait was a little long. Price is right!

4 years ago

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Verified Customer

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Ronda J.Rosenau

they have been good to me when i hit the button twice getting used to the systym

4 years ago

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Verified Customer

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Melodie Stephens

Easy to use and friendly people to talk to and value for the cost of the products and services.

4 years ago

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Verified Customer

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Tim Wass

They were compassionate to our needs and very very fast to respond and get us set up.

4 years ago

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Verified Customer

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Jeanne Ruiz

Their response to questions or even accidental triggering an alert is immediate.

4 years ago

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Verified Customer

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Armi Mulholland

Very responsive when my mother and our family was learning how to use the pendants and equipment.

4 years ago

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Verified Customer

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Carol A. Lewis

I lived alone and once I failed out of bed. MobileHelp sent the Ambulance to my home.

4 years ago

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Verified Customer

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Pat D

Mom feels comfortable with the device, she feels that help if needed is just a click away!

4 years ago

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Verified Customer

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Dorothy harden

Respond very fastly in very easy to talk to you on the phone and very easy to use product

4 years ago

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Verified Customer

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Ruth isobel Bennett

The slightest bump and they are there even by accident they call to check in on me.

4 years ago

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Verified Customer

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Gary Lovio

Excellent customer service . Excellent value for the dollar. I feel significantly safer.

4 years ago

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Verified Customer

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L. Logan

They are always there when I need them, prompt response, willing/friendly response to my needs

4 years ago

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Verified Customer

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Howard Cunningham

Quick delivery and response to alarms, they respond quick to contact the helpers on the call list

4 years ago

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Verified Customer

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Mary Ann Frazier

I had immediate response even tho I accidently hit the button, I thought that was wonderful

4 years ago

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Verified Customer

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Nita

Response has been timely and the patience of all representatives has been excellent

4 years ago

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Verified Customer

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Mike

I have accidentally set it off a couple of times and they always call very quickly!

5 years ago

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Verified Customer

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Susan

The team members have been very helpful and prompt in answering the phone when I call.

5 years ago

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Verified Customer

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Kathy

Mom fell while outside. My sister who was nearby heard the system asking if Mom was ok. The system worked!

5 years ago

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Verified Customer

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Kristina Young

Rapid anywhere response. Excellent custmer service. I now feel safe wherever I am.

5 years ago

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Verified Customer

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Beverly Phillips

They have been very helpful when l had a question. Answered my problem right a way.

5 years ago

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Verified Customer

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Stephanie

Fast delivery with easy setup. Immediate communication when device was dropped.

5 years ago

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Verified Customer

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Barry Duvall

They do what they say they will. They are very helpful and not pushy when first contacted.

5 years ago

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Verified Customer

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Barb Bruno

The system is effective, easy and user friendly. The staff is helpful, caring and responsive!

5 years ago

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Verified Customer

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Shirley M Clifford

I have not had a problem, when testing the unit once a month, everything has gone very well.

5 years ago

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Verified Customer

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Paul Palmer and Linda Palmer

Fast response time. Voice of responder reflects concern that everything is okay.

5 years ago

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Verified Customer

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Betty Sease

I accidentally hit the button in your came on immediately which was fantastic thank you

5 years ago

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Verified Customer

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Anonymous

Anytime there are issues, their customer service team is always able to get a hold of us.

5 years ago

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Verified Customer

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Vanessa

Everyone I've contacted in their customer service has been courteous and sensitive to problems.

5 years ago

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Verified Customer

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Russell

Customer service has done an exceptional job and after testing the device, it works just fine.

5 years ago

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Verified Customer

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Renita

I wish customer service would call and check in with customers about whether or not their device is working.

5 years ago

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Verified Customer

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Patrica

The customer service was very helpful in explaining everything before I got my equipment.

5 years ago

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Verified Customer

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Carol

The people I talked to were very helpful. The unit was very easy to set up at home..

5 years ago

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Verified Customer

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Ardis Baumgartner

Easy for falls and use. Feel less anxious and more secure. And can help me on the go.

5 years ago

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Verified Customer

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Carol Lagier

I haven't had to use this yet, but there was an accidental hit on it and it was answered quickly.

5 years ago

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Verified Customer

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Catherine Dandeneau

They responded to my call about the service quickly. Answered my questions and got me signed up quickly.

5 years ago

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Verified Customer

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Evie T

The technology works, the reps are very helpful, and they've been there when we've needed them.

5 years ago

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Verified Customer

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Dorothy Keener

It is really a good thing to have. Once the alarm gl off, help is on the way fast

5 years ago

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Verified Customer

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Cynde Choate

Prompt, courtesy and also knew exactly what I was referring to when I called them

5 years ago

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Verified Customer

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Florence Emke

Customer service was awesome and no pressure to buy at all. Also only one that has fall detection.

5 years ago

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Verified Customer

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Anonymous

Excellent products and service, providing a lifeline between independence and monitored supervision

5 years ago

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Verified Customer

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Jodi Picou

As soon as the button is pressed someone is calling mom. Even though it's always a false alarm.

5 years ago

MobileHelp Reviews