Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Alice Hilton Head Island, SC

Easy to use and I only have to charge it every four or five days. Customer service is very responsive to my questions. They took the time to explain everything to me. I like the feature of the lock box. It is expensive but I am happy with the product.

3 years ago

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Verified Customer

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Suzanne Provo, UT

Everything is great. They are open twenty four seven. It is easy to access. The service is really friendly and fast. I get help in less than a minute. There are similar services but this one is worth the money, they have a good system.

3 years ago

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Anonymous Charles City, IA

Use it as a safety factor if I fall or have a heart attack. I am ninety two years old so I need something like it. It is working fine. When I bump it, they come right on and want to know what it going on. The price is a little high but I have had friends who have had other devices and I happy really pleased with Guardian.

3 years ago

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Anonymous Lansing, MI

It's been really good. I like the general service and the reliability. We’ve tested it twice and both time the guys responded promptly and were very nice. The person who sold it to us was very professional. I wish the batteries would last longer.

3 years ago

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Eleanor Waverly, TN

Almost don’t realize I have it on. It does the job it is supposed to do. I like the quick response. When I fell one morning, I had it with me and they were there. It gives me a feeling of security. Someone is there instantly. I think it is definitely worth buying.

3 years ago

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Leona Moosic, PA

I get the help I need right away, that is the thing I like the most. Yesterday we had a mistake and they came right away even though it was an error. We didn’t know it had gone off and my daughter came. It was very good. Everything went fine. I find it very convenient.

3 years ago

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Ann Brooksville, FL

Every time I test it, somebody answers. I test it once a month. I like the security it provides me. I know if I fall or get hurt, I can have help right away. It would be an improvement if they could get the batter life longer.

3 years ago

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Juanita Bush Moline, IL

I accidentally dropped my lifeline but the home office called to see if I was OK. Another time when I didn't answer their call, THEY called my Daughter-in-law to have them check on me. They main office is very efficient.ther

3 years ago

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Diane Canaday Surprise, AZ

Because I don’t have any complaints. When I bumped my guardian, you called my daughter and worked with her to make sure I needed assistance. Thankfully she has cameras in the house and located me and saw that I didn’t need assistance thus averting an ems call.

3 years ago

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Beverly Saint Cloud, FL

What I like best is It not only has a necklace but bracelet so you can you can make a choice. I just need to test it to make sure it works. I haven't had to use it, but I'm a lot less anxious because I have it, so It's kind of my life line here. It keeps me from worrying, you know if I'm out in the yard I could fall and I can get some help or If I get scared at night I couldn't press it. It's just comforting.

3 years ago

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Sandi Winchester, KY

I think I've already answered the question but 5 because the service was prompt and answered my questions appropriately. I can say that time I tested it, I haven't needed to use it. Um the person that I talked to was knowledgeable and answered my questions that I might have had. I like that I have it on hand in case I need it for emergencies.

3 years ago

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Mabel Ringgold, GA

When I wear it I feel safer and if I need it I can press it and I could get help, of course I've not had to do that yet. As far as I know everything just fine with it, I have not had any problems. They answered immediately when I tested it.

3 years ago

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Anonymous Florence, SC

I use it and it seems to be good. I haven't had an emergency, but I test It and the people that answer are courteous. It just fell on the floor and they answered Immediately and courteously and that's what I'm looking for. I think It was a good device going on two years a little more and I think it's a good device. I think they are trustworthy.

3 years ago

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Audrey Solomons, MD

This device is heavy. I fell and broke my arm and my device got an ambulance here for me. I am happy with my device. One thing that I'm not happy with is the fact that I didn't think my device was working one day and I called them and I was told to take it off and we're always very hard that isn't the way falls happen all the time yes it did work when I did that but I shouldn't have to do that.

3 years ago

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Anonymous Humboldt, TN

I like it because the times that I've fallen which has been twice in the last month they immediately come on and caught my fall and and the operator immediately comes on. I wish my necklace was a little bit longer. When I fall or if I'm so sick I have to call ambulance Medical guardian will do that for me. They are very thorough and I always get 911 here very quickly and I have instructions for them how to get my house and I never have any trouble. Everything is excellent.

3 years ago

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Verified Customer

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Barbara Wichita, KS

I think their device is very convenient and very much worth while. I like the security. If I get in trouble by falling or getting hurt, help will come immediately. Their questions are quite sincere. They ask if I need help or if it is a test. I think that is a good thing. There is some confusion on my part how to answer some of their questions.

3 years ago

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Verified Customer

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Jane Johnson City, TN

The device makes me feel safe because it is right there at my finger tips. I like the safety features. I am pleased with their service. They are very prompt and very courteous and all around helpful. It is really comforting to have.

3 years ago

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Sandra Louisville, KY

When I do things outside or I go somewhere I have more confidence getting someone if I need help. It is convenient security. When I bump it accidentally, they called me right back to ask if something was wrong. They are always courteous. I am satisfied.

3 years ago

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Dorothy Florence, AL

Thankfully I haven't had to use it for an emergency but I feel secure in my two story house. I am 85 years old. Whenever I accidentally push the button, someone calls to check on me. I feel good wearing it around my neck. I stick it under my shirt.

3 years ago

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Walter Stamford, CT

We're very happy with medical guardian. We haven't had any problems with it. It is very easy to use. The only time we needed to use it, we got a response. They called my daughter, who is the backup number and she called and we told her we were okay.

3 years ago

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Nancy Wilsonville, OR

I am completely satisfied. I haven't had any problems. It doesn't get set off accidentally ever. Once I bumped it and it went off and I told them I was okay. It stays charged all days. I like that it never seems to lose its power.

3 years ago

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Verified Customer

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June Greenfield, MA

I like that I get an instant response when the button is pushed. Someone responds within seconds. It is very heavy to wear around the neck and I have accidentally set it off by leaning on it when it is around my neck. Someone comes on immediately. They ask if you need someone sent out. I would recommend Guardian to other people.

3 years ago

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Janice King Phoenix, AZ

Like the size of it. There is always some one there if help is needed both home and outside of your home. I recently traveled out of state and I put my daughter as a contact while I was there. When I came home I took her off. I love my Medica

3 years ago

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James Carter Sr

They have excellent response time and customer service. When I talk to the young lady on the other day after I had accidentally pressed my alert button while lying on the floor, she responded back to me quickly and I could hear the

3 years ago

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Pat Worthington, MN

Very pleased with Medical Guardian. I like the security. I can get help immediately if I need it. I have fallen suffered a concussion and it can be very disturbing to your normal life. It is the best on the market. I like having a lock box on my door for emergency personnel.

3 years ago

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Anna Ozgencil Elkton, MD

When I first got my Guardian Mini I went to a hotel and had a false alarm. My message said: no signal call did not go through. My 3 contacts were called with only a 800 tel number as identification. Not the company name. 2 contacts did not take the call at 5.45 am. So I would recommend the Medical Guardian name will be displayed when contacts are called. 1 contact was able to call and report the false alarm.

3 years ago

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Verified Customer

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Gene Jet, OK

They get back to you ASAP. When you press the button, there's somebody actually there right on the line. They are always courteous, nice, cheerful, and happy, even when I press the button by accident. I've tried other companies and they're hardly ever ready to help you. Medical Guardian has the lowest rates too, which is nice.

3 years ago

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Phyllis Gonzales, LA

When I first got the device, twice I accidentally set it off when I didn’t need it and I was attended to immediately Medical Guardian. It proves to me I am very safe. I am a widow who lives in part of town with no family and I feel at least eighty percent secure. I really appreciate the security it gives me.

3 years ago

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Linda Spring Hill, FL

I don’t like the black cord. It is too unattractive for a woman. For a man maybe it is fine but I think they could have done a better job. I got rid of the cord. That is a minor thing. The people who work for them are very friendly.

3 years ago

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Lee Wabash, IN

I would not hesitate at all on ordering one for my wife or encouraging my friend to get one. They work very well. It is small and I like the GPS factor. The people are very accommodating and understand that I am older person and are very patient with me.

3 years ago

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Roswitha Rockville, MD

Medical Guardian provides me security. I am surprised it doesn’t bather me when I wear it all day. I am pleased and surprised with the little voice that answered. It gives me confidence. They are very prompt in answering. They are also very polite and even though I have hearing problems, I could hear every work said.

3 years ago

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Anonymous Delray Beach, FL

What is dislike is that the watch gave me a rash. I saw the dermatologist twice. I like that I have safety in the house. If I experience a problem, I will have emergency personnel in my home quickly. The testing process is very straightforward. The respond very promptly. Customer service is well trained and courteous.

3 years ago

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Carol Sharps Chapel, TN

Not too heavy to wear around the neck because it is compact. When I accidentally hit the call button, they called pretty dog gone fast. They were very nice about it when I explained it was an accident. I will continue to use it.

3 years ago

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Jacquelyn Sulphur Springs, TX

It is extremely easy to use for my 89 years old mother. I like that she can’t take off the bracelet off and loose it. It stays on her. I think it is waterproof so she can wear it all the time. It has worked perfectly when we test it. The response time is quick.

3 years ago

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Ina Tanner Jackson, TN

When I call in to test, monthly, they are always there and operating well. They do not let me leave until they have established that I am not in danger. I also like it because I can take it in the shower and it works perfectly!

3 years ago

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Jessie F Deyoe Tucson, AZ

All my dealings with them have been helpful and affordable. I have hit the button by mistake and had immediate response. I feel safe with it, no matter where I travel. You have the communication around your neck, not on a table or somewhere.

3 years ago

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Lucyene Morristown, NJ

I purchased this for my aunt who lives a thousand miles away. It gives me security knowing she has help if she needs it since she's had a major illness during her life that's thrown her for a loop. We tested it a couple of weeks back to make sure it worked and the response time was very quick. They were familiar with who she was when they called to check on her and I was very pleased with that.

3 years ago

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Anonymous Lynnwood, WA

I like the fact that I get peace of mind knowing that my dad can be anywhere at home or out and that he can contact someone if he needs help. We tested it once to make sure it works and it did. They were really quick to answer.

3 years ago

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Ella Happy, TX

I don't like the apparatus that goes around your neck because it causes me to make false alarms by leaning up against a cabinet or something. I've tested the device before and they always answer promptly to see if I need anything.

3 years ago

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Karen Linden, MI

I like that the device is close to me and I can use it easily. I wish there were a smaller kind though, because the necklace is clumsy around my neck. I tested it when I received the device and I accidentally pressed it twice and they called right away.

3 years ago

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Ralph Caney, KS

I am trying to carry it everyday. I am satisfied with the device and service. When I have accidentally set it off, there was an agent on the line to check on me immediately. They are very polite and nice. I am satisfied with the coverage. I like in a pretty sizable house alone.

3 years ago

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Ymelda Cary, NC

As a person with severe rheumatoid arthritis, I know I don’t have to worry about getting help. It is convenient wearing it on my neck. The service is excellent. When I call, they walk me through what I need to know. The person was very patient.

3 years ago

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Larry Las Vegas, NV

It works just fine. I have actually had to use it for an emergency once and the emergency people showed up and it worked out really well for me. I find medical guardian’s staff to be cooperative and helpful. They answer immediately.

3 years ago

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Susan Brookhaven, MS

Knowing that my mom is not alone. It is security knowing she has medical guardian. She has already used it once and it was extremely helpful. She fell in the yard and I was unable to answer the call and the police officers shower up within ten minutes. They are extremely courteous and helpful.

3 years ago

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Berit Fresh Meadows, NY

Customer service is responsive. They are super friendly and knowledgeable and quick to resolve your issues. I tested the device when I received it and at first it didn’t work so customer service contacted me right away and we resolved the issue and retested it and now it is working.

3 years ago

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Carolyn Angie, LA

One morning I accidentally hit the button when I was asleep and the called to check on me and called me person on my list and were ready to send an ambulance but we intercepted it because I did not need. It is very punctual. I feel good about it.

3 years ago

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Iona Nederland, TX

Medical guardian is a good thing to have. You feel like you are protected if something happens. When my husband fell, they had an ambulance there and the fire department came. It doesn’t take long for them to get to you. It has been a while since he passed away but I am still on it.

3 years ago

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Elien Green Bay, WI

Well I haven't had that long but I haven't had the need to use it but I do wear it when I go out and if nobody's in the house with me I wear it. They test it once a month and now I like the comfort of knowing that I have that with me when I'm alone.

3 years ago

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Clovanne Greenwood, IN

It is with me wherever I go. It is a comfort knowing that it is always there. I have tested it accidentally by applying pressure to the button accidentally. Somebody is always quick to respond wanting to make sure I am alright. They are polite and I am glad to know they are there if I need them.

3 years ago

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Anonymous Sharpsburg, GA

When I was researching to see what I wanted to purchase the gentleman I spoke with was extremely nice and when I was setting it up I spoke with a young lady and she was very nice. The people I've spoken with have been very friendly, nice and knowledgeable.

3 years ago