Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Steve McCleery

Fast, safe, affordable, and professional

5 years ago

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Carol Gommoll

When I needed help, my call was dropped and I had to call back.

5 years ago

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Deanna Reeves

Prompt response service; good customer services

5 years ago

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Gene McLaughlin

Quick response time, courteous employees and nice device.

5 years ago

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Elinor

Good service did what they said and delivered on time

5 years ago

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Jess Camacho

Great device and easy to handle on the wrist and neck.

5 years ago

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Brigitte Kotcher

wuick response and the paramedics came right away.

5 years ago

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Michael Sears

Excellent customer service, great value, fast response

5 years ago

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Richard Costello son of Valerie Meader

Very good help setting up base station and key lock box.

5 years ago

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Angela Saint Clair Shores, MI

no problmes so far hopfully I dont need any help

5 years ago

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Herold wind Broadview, IL

Never have gotten thru on phone to activate

5 years ago

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Kathy Thompson Wilson, NC

Excellent service, valuable aid, fast service

5 years ago

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Leslie

good quality product, excellent customer, easy to use

5 years ago

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Anonymous Charlotte, NC

Medical Guardian is okay so far. I like everything about it.

5 years ago

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Catherine Kirkland, WA

The Medical Guardian device is too big and I was hoping I could put on my wrist. I am going to send it back.

5 years ago

Reply from Medical Guardian

Thank you for your review Catherine. We do offer an all-in-one wrist option called the Freedom Guardian. If you'd be interested in learning more about it, we'd be happy to discuss its specific details/features. We will need to get your contact information, so we're going to send you a private message. Thank you!

Sep. 5th, 2019

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Sharon Lindale, TX

In testing my device the one time, it took a little while to answer.

5 years ago

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Luis Corona, CA

It didn't work as we hoped. We used it a couple of months ago and it did not work.

5 years ago

Reply from Medical Guardian

Hello Luis, we're very sorry to hear that it did not work as you hoped. We're going to send you a private message requesting your contact details and account-specific information so we can investigate. Thank you!

Sep. 6th, 2019

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Kathleen

It works, it's been very responsive, I have no complaints.

5 years ago

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Anonymous

The good news is that I forget about it and I don't notice it hanging around my neck.

5 years ago

Reply from Medical Guardian

Hello, thank you for your review! Was there anything else that we could improve or did you have any issues? Please let us know. Thank you so much for choosing Medical Guardian.

Aug. 27th, 2019

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Richard Roanoke Rapids, NC

They have been very kind to me. I like all of them.

5 years ago

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Elizabeth Munster, IN

I like the speed that it device was sent out and the price.

5 years ago

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Richard Sun City, CA

Tested it when we first got it and they answered right away.

5 years ago

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Nancy Henderson, NV

It's slightly bulky. The customer service was very prompt.

5 years ago

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Gene La Prairie, IL

The customer service was thorough and kind on the phone.

5 years ago

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James Hamilton, OH

I've tested it and the test was easy and went well.

5 years ago

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Ruth Wichita, KS

Attractive and it is easy to use when I tested it.

5 years ago

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Ann Staten Island, NY

Everyone was great when I called. It works fine but it is too heavy around my neck and it hurts.

5 years ago

Reply from Medical Guardian

Hello Ann,

Thank you for your review! We're going to send you a private message requesting your contact details so we can reach out to you about our other options. We don't want your neck hurting and we'll hope that we can get you something more comfortable. Thank you!

Aug. 27th, 2019

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Glenda Miller

They are always there whenever you have a problem.

5 years ago

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Gail Curlett

Very helpful very kind and glad they speak English

5 years ago

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Carole Williams

Because they are so dependable and accurate

5 years ago

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R. C. Galyean, Jr.

so for perfect, No calls for extra changes on any levels.

5 years ago

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Luella Boerger and daughter

Easy to work with at all levels and no long term contract

5 years ago

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Sandra Milner

Contact to company by phone is too long a wait when needing information.

5 years ago

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Cindy Scott

Love medical guardian, but the pendant is a bit big and heavy

5 years ago

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Gale jones

Always responds anytime I need them day or night.

5 years ago

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Savannah Moody

Easy to order, set up, and use! Staff is very nice

5 years ago

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Brenda Streeter

There expensive if I'm not mistaken the yearly cost increased.

5 years ago

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Sandy Walter for Rosalind Walter

Good response time, concerned staff and fairly easy equipment to use

5 years ago

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Penny Fine

The prompt responses and helpful assistance

5 years ago

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Mala Parker

Good customer service and the product is of good quality.

5 years ago

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Patricia

The response time to a call is very quick and efficient.

5 years ago

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Anthony Levato

They deserve it customer service is great about everything

5 years ago

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Bob Hutchinson

So far, the product has performed very well.

5 years ago

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Jerry Finch

Never had problem, great customer service

5 years ago

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Iris J. Minarik

I've had to use in several times, and had quick service

5 years ago

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Harold Payne

convenience, have not had occasion to send an alarm

5 years ago

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Gwen Laverty

customer contact easy - quick response in non-emergency

5 years ago

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DeElla Brunson for Mary Brunson

No problems so far and easy to get started

5 years ago

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Bette Weger

Easy to hook up and they are there when needed.

5 years ago

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Lynn Beumer Irving, TX

Good fast response great customer service fast shopping

5 years ago