Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Hazel

Need to keep the device charged so you have to take it off to do so

6 years ago

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Diana Matisz

No review needed. Happy with the product and the service

6 years ago

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Margaret Klick

Have not used it yet for an emergency - but overall seems good.

6 years ago

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Mike Zelvin

Easy to set up, not invasive, easy to use

6 years ago

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Armand

Very quick responses and convenient and reasonably priced.

6 years ago

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Jay Culpeper, VA

The portability is good and customer support is okay.

6 years ago

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Delores El Paso, TX

It is loud enough to hear what the person is saying.

6 years ago

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Anonymous Englewood, FL

The device is very light weight and seems to be okay.

6 years ago

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Anonymous

I love it and my mother actually wears it all the time!!

6 years ago

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Alissa Combs

Easy to connect easy to use great customer service

6 years ago

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Patricia Adler

They are readily available and efficient.

6 years ago

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Peter Hames

sales and service personnel were very helpful.

6 years ago

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Estelle

Customer service is wonderful. Product is exceptional.

6 years ago

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Michael Girardi

Very kind and efficient they were on time

6 years ago

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Jean Hamilton MD

portable, provides two ways to trigger it

6 years ago

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Marie Gomez

Easy and dependable, I feel safe. Charging is very easy.

6 years ago

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Jacinto Martinez

Customers service were excellent on explaining.

6 years ago

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Doris Walker

Wonderful communication. Set up was quick and easy!

6 years ago

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Cathy Smith

very responsive, all very simple to install

6 years ago

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Geraldine Saletta

Helpful in explaining options and ease of setup

6 years ago

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Karen

Quick response, great service, got help for me right away.

6 years ago

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Veronica Tourtel Brighton, CO

Got Immediate response when alert was sent by mistake

6 years ago

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PJR Escondido, CA

Needs a phone app so my daughter can see my location at all times

6 years ago

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Paula Memphis, TN

It has gone off a couple times. It's been very effective.

6 years ago

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anonymous Wilkes-Barre, PA

Seems to be sturdy and reliable. I trust it.

6 years ago

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Andrew Copperas Cove, TX

I think it's too heavy and too bulky but I think the company is great.

6 years ago

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anonymous Roanoke, VA

It's handy, accessable, easy to use and convenient.

6 years ago

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Marlene Newport Beach, CA

You get through right away to medical.

6 years ago

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James

It works very well. I've tested it a number of times. It protects me.

6 years ago

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Esther Romanelli

Very dependable ,response time is very quick and clear

6 years ago

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David Skinner

Easy set up , very helpful with the process

6 years ago

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Betty Harrison

Haven't had it very long,so I don't know how good it is,but so far it is ok.

6 years ago

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Tracy Tyler

Fall detection does not wk , mother has fallen at least 3 times & it has never recognized it

6 years ago

Reply from Medical Guardian

Hello, thank you for your review. Your feedback and concerns are very important to us. We're going to send you a private message requesting your contact details and account-specific information so we can look into the issue further and give you a call to follow up. Thank you!

Sep. 17th, 2019

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Jk

Prompt courteous service And responsiveness

6 years ago

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Polly McBride Portland, OR

Easy to set up, good customer service, good follow up.

6 years ago

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Edward Cavallini Monterey, CA

Recent event showed how fast and accurate the GPS worked

6 years ago

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Karen Tran Shafter, CA

So far they answer quickly when we test.

6 years ago

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Have only had the system for a free weeks...hard to judge. Peggy Burklin Mission Viejo, CA

They answered the alarm promptly and were very courteous

6 years ago

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Rick Fetter

Courteous, professional. Call within seconds.

6 years ago

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Les Soules for Gloria Soules

Their phone rang 5-6 times before someone answered. I was about to give up and call 911 myself

6 years ago

Reply from Medical Guardian

Hello Les, thank you for your review. We apologize if there were any delays in calling for assistance. We will have a Technical Support agent investigate this issue and reach out to you to follow up. Thank you!

Sep. 17th, 2019

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Carl

Good customer service, the call center people are very friendly and polite

6 years ago

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Mary

Provides the service I want at a good price

6 years ago

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Robert Cooperstein

Easy and fast to get my loved one set up

6 years ago

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Beverly H Gelb

They are prompt when answering the button call.

6 years ago

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Carol Willison

It was very easy to purchase plan and set up.

6 years ago

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beverly olesky

provides good service without problems pleasant response

6 years ago

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Mary Jo Jensen

Very responsive, easy to use, good range on the unit

6 years ago

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Anonymous

It's a great product, and is easy to use.

6 years ago

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Doris John

It gives me freedom to do all I feel able to do

6 years ago

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Velva

Great customer service and good quality product

6 years ago