Name: Medical Guardian
Rating: 4.1

check_circle

Verified Customer

star star star star star

C Azle, TX

They were very courteous, they got help right away. I like that it's always available. I had to use it and it worked.

2 years ago

check_circle

Verified Customer

star star star star star

Anonymous Lorimor, IA

The people at medical guardian answer your questions. Very trustworthy. I like it because I feel safer with it.

2 years ago

check_circle

Verified Customer

star star star star star

Gabriel Lady Lake, FL

All is going well. Customer service is always helpful. I test it once a month successfully. I like it's ease of use.

2 years ago

check_circle

Verified Customer

star star star star star_border

David Jackson, WI

The only thing I dislike is that I don't know how to recharge it correctly. I tested it and got an immediate response, so I guess that's good.

2 years ago

check_circle

Verified Customer

star star star star star_border

Darlene Enumclaw, WA

They helped me with the questions that I had. A couple of days ago I had to get a new watch. The watch they sent was not very good.

2 years ago

check_circle

Verified Customer

star star star star star

Beth Artesia, NM

Very trustworthy. I feel very comfortable with it and I wear it every day. If I needed them, they'd be there.

2 years ago

check_circle

Verified Customer

star star star star star

thelma Lititz, PA

They have checkedon me several times, which means a lot. The call centr people are very caring and courteous

2 years ago

check_circle

Verified Customer

star star star star star

Phyllis O'Brien Omaha, NE

I'm fairly new to the system but love that I don't need a "box" to take up space and then not be able to hear me.

2 years ago

check_circle

Verified Customer

star star star star star

Barb Davis Lakewood, WA

Takes care of issues. Every time I have called the representative seemed concerned and took care my issues

2 years ago

check_circle

Verified Customer

star star star star star

Debra Duarte Oceanside, CA

Very efficient my 90-year-old mother uses it and it's great to know that there's help if she needs it

2 years ago

check_circle

Verified Customer

star star star star star

Barbara A Hinman Los Gatos, CA

I have so far been happy with my Medical Alert. It makes me feel good that I have it on in case of an emergency!

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Brenda Richardson Las Cruces, NM

Because of there are a lot of issues with wearing it. It get hit easily and goes off. Because of this my mom doesn't want to wear it which defeats the entire purpose.

2 years ago

check_circle

Verified Customer

star star star star star

Barbara Mobile, AL

I've tested it, but I haven't had to use it. I wear it at night and I would recommend it to a friend.

2 years ago

check_circle

Verified Customer

star star star star star

B Independence, MO

They're just real courteous. It gives me confidence that if I should fall or something I can get help fast.

2 years ago

check_circle

Verified Customer

star star star star star_border

Daniel Avon, CT

I think customer support is very good. It says it's charging all the time which I don't like. I fell once and it didn't work.

2 years ago

check_circle

Verified Customer

star star star star star

Betty L Anderson Log Lane Village, CO

They get in touch with us to see if we are okay. Even if pushing the button was in error they care enough to check.

2 years ago

check_circle

Verified Customer

star star star star star

Ben Farruggio Boonton, NJ

My mother happened to bump in the refrigerator and didn't fall but they called her anyway to check up on her quickly.

2 years ago

check_circle

Verified Customer

star star star star star

Donna Carson Ocean Park, WA

I crashed my car & needed assistance. You stayed on the button until the EMT's arrived. VERY HELPFUL & kin.

2 years ago

check_circle

Verified Customer

star star star star star

Bev

They are awesome. They answer the calls and check on people.

2 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Frank Las Vegas, NV

They picked up right away when I used it. They are quick, they know the location wherever you are and they're ready.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Anonymous Middleburg, FL

The wrist watch with the way it is connected comes loose easy and I dislike that about the necklace too. I dropped it one time and they call me real quick.

2 years ago

check_circle

Verified Customer

star star star star star

Ann Saint Paul, MN

I like that I can take it with me no matter where I go and it's always going to be there for me to reach.

2 years ago

check_circle

Verified Customer

star star star star star

Anonymous Sulphur Springs, TX

It gives a feeling of security knowing that help will come should I have a fall or somehow I need help.

2 years ago

check_circle

Verified Customer

star star star star star

Helen Atlanta, GA

I like the product very much. I wear it all the time and it makes me feel more secure and I'm just very happy with it.

2 years ago

check_circle

Verified Customer

star star star star star

Gail Koumanelis Charlton, MA

I have not yet had to use it. But I did receive a call when my husband accidentally press the button.

2 years ago

check_circle

Verified Customer

star star star star star

Joan McKinley Palatine, IL

Device is easy to use. And I accidently pressed the button and someone answered promptly and asked if I was ok.

2 years ago

check_circle

Verified Customer

star star star star star

Joann DeLucca Collegeville, PA

Great service thus far has detected her movements and able to contact her to check in has been great

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Danielle Hutchins Wilmington, NC

There was an incident April 29th jo fell and split her head in two places, the paramedics could not get in, we are currently trying to determine if they did not get the code sent for the lock box on the door,or if they did not know what it was.

2 years ago

check_circle

Verified Customer

star star star star star

Karen Sulphur Springs, TX

Customer Service is great. When I first got it they answered right away. I don't have to worry about falling.

2 years ago

check_circle

Verified Customer

star star star star star

Donald W Villa Rica, GA

I've not got any complaints. They answered promptly when I tested. It will last five days before it needs a charge.

2 years ago

check_circle

Verified Customer

star star star star star_border

Gordon Okemos, MI

It's handy. I test it about once every two weeks. They always answers my questions. The lanyard they supplied me broke and they give me another one.

2 years ago

check_circle

Verified Customer

star star star star star

Anonymous Franklin, NC

Everything's gone well, everything they told me, how it would work has worked and I'm happy with it.

2 years ago

check_circle

Verified Customer

star star star star star_border

Mr Richard Las Vegas, NV

The latest fell apart. I had a good back in and make it work. I tried it five days before charging. It's doing it's job.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Michael South Bend, IN

The customer service representatives promised me that they would take off the insurance and they did not in two months. Testing was fine. Not following through on their promises to meet the customer.

2 years ago

check_circle

Verified Customer

star star star star star_border

Bob Palm Springs, CA

The only thing wrong with medical guardian is the battery doesn't hold much of a charge. It's nice to have an insurance for an emergency call.

2 years ago

check_circle

Verified Customer

star star star star star

mary lou jones Portland, OR

Easy to wear. Accidently set alarm off and I was connected immediately to attendent who was very nice.

2 years ago

check_circle

Verified Customer

star star star star star_border

Reta Finn Waterville, VT

Support to set up was very helpful. However I think call backs when we have tested the system was slower than expected.

2 years ago

check_circle

Verified Customer

star star star star star

Catherine Parker

Way h is easy to wear and change. I worked great when i fell on thegatage and needed the fire dept.l

2 years ago

check_circle

Verified Customer

star star star star star

Rodney L Bridges

A real person answered the phone for initial setup. Everything works as advertised and user friendly.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Leslie Zetlin

Hello. We have not opened the box. There have been some extenuating circumstances / hospitalizations and nursing care issues that we have had to tend with. Thankyou

2 years ago

check_circle

Verified Customer

star star star star star_border

Julie Christen

Pendant went off while mom was sleeping- not sure how. Took about 2 mins or so for them to respond. Very polite and helpful

2 years ago

check_circle

Verified Customer

star star star star star

Anonymous

They're quick about to answer the call. I feel like they were very honest and very reliable and they're easy to talk to

2 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous

The main thing is that is gives me the feeling of safety. I don’t like the battery that I have to take when I go further into my yard.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Sue Beeck DE Pere, WI

The button on the necklace is very hard to push and last test we did it literally took about a minute for some to answer and then we couldn't even hear the person who answered. Not

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Scott Annapolis, MD

One time I tried it and it took a long time for somebody to respond. I tested it a couple of other times and didn't have any problems. Its small and that's a good thing.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Donna Painter Hughesville, PA

location history is never up to date when checking customer portal. So wondering if some of the places I've been doesn't have good connection to your service?

2 years ago

check_circle

Verified Customer

star star star star star

John Kerrville, TX

Very happy and satisfied with the device. It is easy to use hanging around your neck. It provides fall protection.

2 years ago

check_circle

Verified Customer

star star star star star

Tamara Prescott, AZ

Accidentally have had it go off twice and the alert people were fast and everybody was so friendly and helpful.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Kathleen Fairview, NC

I was very surprised when I dropped it on the floor and there was no response. It could have been attached to me. I could have been falling. It seems like it doesn’t work.

2 years ago

check_circle

Verified Customer

star star star star star

Anonymous Fort Wayne, IN

I feel safer. Everything works perfectly. Representatives are very good at answering all my questions.

2 years ago