Name: LifeStation
Rating: 4.5

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Verified Customer

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Lambert Honolulu, HI

Customer service has always responded very well. They do a great job at serving us.

5 years ago

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Verified Customer

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Zina West Covina, CA

LifeStation is the cheapest service out there. Customer service is very responsive and polite.

5 years ago

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Verified Customer

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Mary Dayton, TX

I check it every month and they always answer me back to see if everything's okay.

5 years ago

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Verified Customer

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RUTH E. CORUEIL Santee, CA

BIG IMPROVEMENT SINCE I FIRST JOINED, BETTER SERVICE. NOT TOO LONG A WAIT ANYMORE, X

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review Ruth!

Nov. 14th, 2018

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Verified Customer

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Don Goldman San Diego, CA

Some times when we test the device there is what seems to be a very long wait until someone answers.

5 years ago

Reply from LifeStation

Thank you for the review Don.

Though we usually have a great response time, there are situations where all of our monitoring specialists are on other calls and are unable to react to yours as quickly as we would have liked.

Nov. 14th, 2018

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Verified Customer

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Anonymous

Any time it has come unplugged or anything they call right away to make sure everything is alright.

5 years ago

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Verified Customer

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Donald R Wilmington, CA

Anytime we've had any questions or we needed anything they took care of it right away.

5 years ago

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Verified Customer

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Daniel Clermont, FL

We haven't had to use it too often but when we have it's been okay. It seems to work well when needed.

5 years ago

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Verified Customer

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Anonymous Newton, KS

We haven't had to call them too much but when we have had to they seem to answer our questions.

5 years ago

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Verified Customer

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Lynne Colorado Springs, CO

Whenever I've had an issue, they've been right there, ready to fix it, answer it, or whatever.

5 years ago

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Verified Customer

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Nancy Loganville, PA

I've used it several times and they've always been right on time. It's working very well.

5 years ago

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Verified Customer

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Thomas H. Acton, CA

I've used it a couple of times and it works good. Every time I've used it, it's worked perfect.

5 years ago

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Verified Customer

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Angela Rockingham, NC

When you call them and mess with the button, they are right there to answer you.

5 years ago

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Verified Customer

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Nyree D. Albuquerque, NM

The device works well in the home. My house was broken into and the device was stolen and LifeStation has yet to replace it.

5 years ago

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Verified Customer

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Martha Oceanside, CA

The assistance offered is good and efficient. The responses to any call are always quick.

5 years ago

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Verified Customer

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Patricia Sand Springs, OK

I attempted to push the button in order to get help but they didn't respond. They sent the ambulance over even though it wasn't necessary.

5 years ago

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Verified Customer

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Anita Mayfield, KY

Every time the device has gone off, LifeStation has responded almost immediately.

5 years ago

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Verified Customer

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Elizabeth Driftwood, TX

LifeStation was prompt and responsive whenever I have called them by pressing the button on the device.

5 years ago

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Verified Customer

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Patricia Hayward, CA

Customer service responds quickly and they follow up. The device is small, and convenient to use.

5 years ago

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Verified Customer

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Ronald

LifeStation is a really dependable company. The device is good quality and I am satisfied with it.

5 years ago

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Verified Customer

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Dolores Aurora, OH

We've only had a couple of incidents, but each time they were right on the ball.

5 years ago

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Verified Customer

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Larry Queen Creek, AZ

I like it because it's for my husband and he can wear a watch and just push the button on his arm.

5 years ago

Reply from LifeStation

Thank you for taking the time to write a review Larry!

Nov. 9th, 2018

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Verified Customer

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Michael Merritt Bloomington, IN

They've been responsive. I've called a few times and they answered things right away.

5 years ago

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Verified Customer

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Shirley Sandy, OR

The customer service is always dependable. I can get help immediately. I'm very well satisfied.

6 years ago

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Verified Customer

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Bonnie Englewood, FL

They came right away when I needed them. They were helpful with my shoulder when it broke.

6 years ago

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Verified Customer

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Anonymous Jamestown, PA

It just seems that the people on the other line are very courteous, very nice people.

6 years ago

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Verified Customer

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Anonymous Stuttgart, AR

The customer service is not outsourced. I have had excellent customer service with quick responses.

6 years ago

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Verified Customer

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Anonymous Franklin, NC

I don't like wearing the necklace around my neck. Customer support is very prompt.

6 years ago

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Verified Customer

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Anonymous Thousand Palms, CA

The device is not too heavy. I accidentally set it off in my big rocking chair, but when I actually fell, it did not go off.

6 years ago

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Verified Customer

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Archie Fernley, NV

Having the necklace device has been very convenient. There is always someone there to help us.

6 years ago

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Verified Customer

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Viola Capitol Heights, MD

I can take the device anywhere I want on a trip. I am quite satisfied with their service.

6 years ago

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Anonymous Largo, FL

The bracelet is irritating to wear after a while. They are very respondent though, which is comforting.

6 years ago

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Verified Customer

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Anonymous Portland, OR

Customer service is very easy to work with. The device itself is easy to use and install.

6 years ago

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Verified Customer

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Tori Statesville, NC

The service is a little expensive, and I don't like wearing it. The feature where it detects a fall is great. It's really easy to go off.

6 years ago

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Verified Customer

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Lugene Dublin, GA

LifeStation is the most helpful and supportive. They have always been there when I push the button all these years.

6 years ago

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Verified Customer

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Robert Ft. Pierce, FL

The customer service responds immediately. The peace of mind of the device is very refreshing.

6 years ago

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Verified Customer

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Kyle Madison Heights, VA

The time that I have done calls checks and tested it, everything went really well.

6 years ago

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Verified Customer

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Janet Frankenmuth, MI

LifeStation was half the cost of my previous medical alert device, so I think it has great value for my money.

6 years ago

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Verified Customer

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Dan Mason, OH

There was static when I tried to talk on the receiver and there was a lot of static on the home device.

6 years ago

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Verified Customer

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Bill New York, NY

They're always gracious when you call and they happily answer and they're very helpful.

6 years ago

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Verified Customer

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Pam Lake Havasu City, AZ

I called them a few times and I haven't gotten much of a response from them. I don't believe the pendant is working correctly. She has fallen and it hasn't gone off.

6 years ago

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Verified Customer

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Donna Phoenix, OR

I have fallen a couple of times and they were right there to answer and get somebody out here.

6 years ago

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Kim Avella, PA

I hit the test button when I first got it and the customer service people are very nice.

6 years ago

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Clarice

LifeStation was fairly easy to connect and set up. The price they charge is just right.

6 years ago

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Thomas Lancaster, CA

The device is serving it's purpose. I asked for several mobile alerts and they took care of it.

6 years ago

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Frank Ocala, FL

I've called several times through the system and they were right there answering immediately.

6 years ago

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Verified Customer

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Kenneth Sun City Center, FL

I check it once a month and they always know my name and my location which I find wonderful.

6 years ago

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Verified Customer

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Verta Wyandotte, MI

Customer service has always responded and somebody always answers the phone when needed.

6 years ago

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Verified Customer

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Carol Fremont, CA

The other day, I hit it by accident and they were right on to ask if I needed help.

6 years ago

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Verified Customer

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Vick Northumberland, PA

The device is simple, responsive and good looking. Customer service is very courteous.

6 years ago