Name: MobileHelp
Rating: 4.6

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Verified Customer

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MurielSedergren

I'm a very new customer and have had no incident (praise God) to test the device yet. So far so good.

6 years ago

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Verified Customer

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Marcia Jacobson Floral Park, NY

I saw them advertised somewhere and decided to get it. I carry it with me, though I've never had to use it. It's very nice though.

6 years ago

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Verified Customer

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CoralieKind

Great product- easy to set up and use- excellent customer service- informative , professional, prompt delivery

6 years ago

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Verified Customer

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Marian Moore Austin, TX

I just read about them and decided to get it. I haven't used it, except for testing that is. Everything is fine.

6 years ago

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Verified Customer

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Gloria Diego Los Angeles, CA

I had one from a different company but I decided to switch. They communicate well with the customer.

6 years ago

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Verified Customer

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Lea Smith Redding, CA

I saw it advertised on TV and decided to get it. They always accept it in the hospital. I like having medical help.

6 years ago

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Verified Customer

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Wayne Lagasse Eau Claire, WI

I have accidentally set it off several times. They respond very quickly and so far it has worked well.

6 years ago

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Verified Customer

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Carl Krug Pocomoke City, MD

The price and availability of it convinced me of getting it. I haven not fallen since I got it, but it works well.

6 years ago

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Verified Customer

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bobbie32533

haven't "needed'' them yet, but when i've called with questions they are so professional and courteous

6 years ago

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Verified Customer

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Karen Hopkins, MN

Customer service is excellent and if i activate my button accidently, they will call to check on me.

6 years ago

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Verified Customer

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David Jones Huntsville, AL

We got it because their system was better. I haven't had to use it yet, but the device is easy to use.

6 years ago

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Verified Customer

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John Greco New York, NY

I chose Mobile Help for its affordability, and they've been very cooperative as far as customer support.

6 years ago

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Verified Customer

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Michael Kryder Palm Bay, FL

I picked it because it had the most features and it was easier to use it. The equipment is all user friendly.

6 years ago

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Verified Customer

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Myra Ream Veneta, OR

I saw an ad for it on TV and decided it was the right one for me. I haven't had to use it yet though.

6 years ago

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Verified Customer

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L.G. Columbus, OH

I went with them since they looked like they had the best equipment. I usually only use it at night.

6 years ago

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Verified Customer

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Catherine Dennis Enterprise, AL

I used it last Wednesday and they were there for me when I called them. They're just there when I need them.

6 years ago

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Verified Customer

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Lisa Keck Rutherfordton, NC

I found it on TV and decided to get it. I wear it 24 hours a day, though I haven't had to actually push the button.

6 years ago

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Verified Customer

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Eva Newcomb Boynton Beach, FL

I use the device. They respond immediately. If you need first responders to come, they get there immediately too.

6 years ago

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Verified Customer

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JoanneSlover

Got mobile help for my 96 year old mother. Very glad she hasn't had an occasion to use it, however she has more confidence now and feels safer

6 years ago

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Verified Customer

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ElizabethRonksley

I have not needed to use MobileHelp Alert, but have peace of mind for me and my family that I have it.

6 years ago

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Verified Customer

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Zildete And Steven Vilvens Marietta, GA

I chose them since they had good service. I haven't had to use them yet, but customer service helped me set it up.

6 years ago

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Verified Customer

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Sandra Plante Millen, GA

Even when accidentally pressing the button they are right there to help. Am very pleased with Mobile Help.

6 years ago

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Verified Customer

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Norton Salt Lake City, UT

It's always dependable I trust the service they are there when I need help for me or whomever I may be with

6 years ago

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Verified Customer

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Betty Wilharm Jacksonville, FL

Even no I have never had to use it, I gave it a 10 for the comfort and gives me to knowing I have it

6 years ago

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Verified Customer

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Nana Moulton, AL

Even when the alarm was activated by accident, the operators were very nice . Also, medicine reminders were great!

6 years ago

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Verified Customer

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milt Clarkston, MI

helped me several times this year, when I have fallen, and they contacted my daughter as ems was on the way

6 years ago

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Verified Customer

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Kathy Hatchery Russell Columbus, GA

Good Company. I feel confident when I have to leave my elderly mother and disabled son to go to work they can get help if needed.

6 years ago

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Verified Customer

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Skip Woodbridge, VA

Provides peace of mind wherever I am, at home, in the local area. Or on an extended trip out of state.

6 years ago

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Verified Customer

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Vera Coverson

The company is aware of any false alarm and if an emergency arrive I feel sure they will be on top of it

6 years ago

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Verified Customer

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Terry Templeton, MA

Customer service has been great and the response is so positive when my in laws accidentally press the buttons.

6 years ago

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Verified Customer

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Robert Aspinwall Witchita, KS

Its ease of use. it is user friendly. I would suggest a quick way to cancel when one of the buttons is inadvertently pushed.

6 years ago

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Verified Customer

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Northwest Medical Center Glasgow, MO

I believe they could simplify the ordering process and be more thorough. Ordering the unit by phone takes a lot of time .

6 years ago

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Verified Customer

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Grandma Karen Panama City, FL

Because it goes with me wherever I go. It has different options that I can use, depending on where I am going to be.

6 years ago

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Verified Customer

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Pat Pennington

Good communication with contacts. They get immediate notification via text, and all false alarms are answered promptly.

6 years ago

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Verified Customer

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Jennifer Miami, FL

They responded immediately and called the preset phone numbers when my family member couldn't be reached

6 years ago

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Verified Customer

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maryanne Allentown, PA

because they answer right away when i need them and because i can take my devise with me when i go out

6 years ago

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Verified Customer

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Marlena Chavez

Because they were at my side within minutes of my call and treated me with respect under some unpleasant circumstances.

6 years ago

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Verified Customer

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Clarence E Harris

Very good service and I would recommend your service to and one my age who have a possible medical problems

6 years ago

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Verified Customer

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James Lake George, MI

I haven't had any problem with the device so far, so it's been good. It makes me feel comfortable no matter where I go.

6 years ago

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Verified Customer

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Sharon Everett, WA

They just do their job and help me a lot. I feel more secure. It's been a very positive experience so far.

6 years ago

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Verified Customer

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David Farmington, MI

Their representatives were very helpful, and the system has been great so far. It makes me feel better.

6 years ago

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Verified Customer

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Sam Big Spring, TX

I just walk around with it all the time in case something happened to me. I feel a bit more secure, and overall, it's been a positive experience.

6 years ago

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Verified Customer

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Patricia&Gerald Green Bay, WI

The alert system has gone off a few times, and they even sent us two new ones because of the sensitivity. The people I spoke to were very helpful, and I'm satisfied with the system. I just think we ordered it too quickly.

6 years ago

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Verified Customer

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Nancy Geneva, IL

I don't remember all of the conversations with their representatives, but They've been just right. This service makes me feel a bit more secure.

6 years ago

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Verified Customer

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D.W. Des Moines, IA

I've pressed the button a couple of times by accident, and the representatives have been good. I got an answer every time.

6 years ago

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Verified Customer

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Dolores Canandaigua, NY

Speaking to their representatives was very good. They were very informative, and gave me all the information I needed.

6 years ago

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Verified Customer

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Jackie Columbus Grove, OH

Although I haven't had to use it, the representatives have been great! I definitely feel a lot safer, and I wear it all day now.

6 years ago

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Verified Customer

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Alma Inglewood, CA

I feel a little safer now, and my everything has been positive so far. However, I'd like to be able to inquire more about how the devices better.

6 years ago

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Verified Customer

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Michael Fredericksburg, VA

They've been very nice to me; however, the fall detector is too sensitive. We had to send it back because of that.

6 years ago

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Verified Customer

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Kenneth Aledo, IL

It just makes me feel at ease. Dealing with their people was good, and they were very informative; everything is just great!

6 years ago