Name: Medical Guardian
Rating: 4.4

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Verified Customer

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Susanne Maarten

I got it because it had the GPS feature. I've never had to use it and I've gotten too many calls from them to be honest.

6 years ago

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Verified Customer

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George Elliott Waco, TX

My wife was the one that decided to get it. I've only used it once and it worked very well.

6 years ago

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Verified Customer

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BerniceUtley

it worked great, response time was outstanding

6 years ago

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MartinCarlson

I cancelled you guys out before the end of my contract and you guys are still trying to charge my credit card. PLEASE STOP!!!!

6 years ago

Reply from Medical Guardian

Martin, thank you for reaching out. We apologize for the confusion about your account cancellation. We are looking into your concerns and will be reaching out to resolve this issue for you.

Feb. 28th, 2018

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Verified Customer

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Don Rubendall Spokane, WA

Their equipment sent to the user does not pass the field test.

6 years ago

Reply from Medical Guardian

Don, thank you for the review. We are currently investigating the concerns regarding your unit. Thak you for reaching out.

Feb. 27th, 2018

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Verified Customer

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Carmie Egger Omaha, NE

Very good response. Just had to test so far fortunately.

6 years ago

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Verified Customer

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Carol Day Batavia, IL

My kids picked it out for me and I use it all the time.

6 years ago

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Brenda Marvel American Fork, UT

The price convinced me of getting it. It seems good so far.

6 years ago

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Verified Customer

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B.L. Cave Junction, OR

I picked them since they were the number 1 option on the internet. It is terribly expensive though.

6 years ago

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Verified Customer

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Bob Rasmussen Ridgecrest, CA

I haven't had to use it yet, but I like it because it can work while I'm away from home.

6 years ago

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Gladys Akers Sylacauga, AL

Everything is working just fine.

6 years ago

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Verified Customer

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F.W. or Anonymous Hagerstown, MD

I got it since it had GPS. I haven't had to use it yet, but it's a convenient service.

6 years ago

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Verified Customer

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Carl Young Wickford, RI

I've never used it, but it is reassuring to have it.

6 years ago

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Verified Customer

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Doris Gerber Boerne, TX

I got it because I liked that you can go anywhere with it.

6 years ago

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Verified Customer

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JimStaudt

Seems to work as advertised, although it is a little expensive

6 years ago

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ElaineKoza

Representatives on the phone were very informative and helpful

6 years ago

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Verified Customer

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Janell Lawhon Arlington, TX

I like it because they call me immediately when I test it, though I haven't had to use it so far.

6 years ago

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Verified Customer

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Darrell Condit Fresno, CA

They are quick to respond/alert to a possible problem.

6 years ago

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HOWARD Denville, NJ

Generally good quality, I'm a new member and are not very familiar yet.

6 years ago

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Verified Customer

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Amelia M. Theisen Lake Mary, FL

It's doing it's job and I should test it once a monty

6 years ago

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Verified Customer

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Jamie Ashley Davis, OK

They have some serious response time. It's good.

6 years ago

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Verified Customer

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Zena Tapia Charlotte, NC

They sent medics to help me get off the ground.

6 years ago

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C Brady Orlando, FL

Best device, customer service is in America

6 years ago

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Mrs. Follett

Kind and courteous on phone. Delivered as promised.

6 years ago

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Verified Customer

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Seamus Naples, FL

Thorough explanation of the device and subscription.

6 years ago

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Verified Customer

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Beverly Cowan Aliquippa, PA

Easy to set up and easy to see in the dark

6 years ago

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Suea New York, NY

So far there are no problems with the device or service.

6 years ago

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Chantilly Ortiz Sonora, CA

Easy to use. comfortable and worked perfect when we needed it to.

6 years ago

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Garry S

They answered my questions and were attentive

6 years ago

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Jason Boise, ID

When my mother needed help, they got her the help that she needed.

6 years ago

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mitchell Fishersville, VA

clear, concise regarding services and how to utilize them.

6 years ago

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mine

Moments after the testing was completed, got a false alert including primary contact and local fire Dept showing up at my door

6 years ago

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Verified Customer

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no one Mckeesport, PA

Because I cancel my subscription and send them the equipment back to them and they didn't refund me. I wouldn't recommend this to anyone.

6 years ago

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Verified Customer

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B. Davison Houston, TX

Always will to assist in answering questions when called

6 years ago

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bailey Burnt Hills, NY

have had no problems; associate responds immediately

6 years ago

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PEGGY Springfield, MA

THEY RESPONDED RIGHT AWAY WHEN WE CALLED FOR HELP

6 years ago

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Dorothy Rossmann Roselle, NJ

The quick response time. It is easy to use.

6 years ago

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Mrs G Union, NJ

Button to hard to press for my senior took a course le of rings for some one to pickup

6 years ago

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Verified Customer

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Cecil Hite Holden, MO'

I always use it, when I'm in the bathtub or taking a shower, just in case of a fall. I am very happy with it.

6 years ago

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Verified Customer

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Letha Thompson El Dorado, KS

Their customer service representatives are very good.

6 years ago

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Verified Customer

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Anonymous Queen Creek, AZ

Just had to use them and the system worked perfectly.

6 years ago

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GENE Gulfport, MS

Tests are quickly answered, but we really hae service to use th

6 years ago

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Verified Customer

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Mike Nederostek

Great service and service support from the phone contacts

6 years ago

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Verified Customer

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Jo Hai Minneapolis, MN

Mobility of unit. GPS. Info for preparedness for METs very specific.

6 years ago

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Verified Customer

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Mary McBride Saint Louis, MO

Have not had to use them,but they have been professional.

6 years ago

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Verified Customer

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RJK Cottonwood, CA

I don't like the blinking light. Material backing coming off.

6 years ago

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Verified Customer

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Kathy Kelley New Martinsville, WV

I cant cancel my unit, I tried several times to now success.

6 years ago

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Verified Customer

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Eugene Kerrick New Albany, PA

The company has been very responsive to my needs.

6 years ago

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Michele frye and Wayne Peacock New Orleans, LA

always respond promptly easy to use never have any problems

6 years ago

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Verified Customer

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Sarah Buckingham Dyer, TN

very pleased thus far. good service and price is good

6 years ago