Medical Guardian

Medical Guardian members receive medical alert equipment free of charge** with no setup fees or long-term contracts. The systems are backed by a lifetime warranty and include access to their 24/7 monitoring centers in the event of an emergency.

Medical Guardian offers lower monitoring fees with more extensive features and higher quality equipment compared to its competitors, making the company one of the most quality and affordable medical alert options in the industry. For many other medical alert providers, you'll pay a high upfront fee for equipment as well as a hefty monthly monitoring fee.

Free equipment offer does not include the Freedom Guardian system (the medical alert smartwatch) or the Mini Guardian.

Range from Base Station

Medical Guardian's home-based medical alert systems have a 1,300-foot range. This is a much larger range than most medical alert providers out there who offer closer to 600–1,000 feet of coverage from the base station.

Medical Guardian's long range from the base station gives medical alert users more freedom in how far they can travel away from the base unit while still having full coverage in case of a fall or another emergency.

Medical Guardian Package Breakdown

Add-On Equipment

• Additional Necklace/Wristband — $2.99 per month
• Trelawear Pendant — $2.99 per month (compatible with Mobile Guardian and Home Guardian CBS)
• Wall Button (not water resistant) — $2.99 per month
• Voice-Activated Wall Button (water resistant)Voice-Activated Wall Button (water resistant) — $5.00/month
• Lockbox — $2.99 per month
• Fall Detection — $10.00 per month
• Enhanced Notifications — $2.99 per month
• Protection Plan — $6.99 per month

Mini Guardian

Cost

This plan starts at $1.29 per day ($39.95 per month).

Device Information

The Mini Guardian is the smallest and sleekest help button Medical Guardian offers. It comes in three colors, including black, silver, and white. Its capabilities are similar to Medical Guardian's other offered medical alert systems and is water-resistant, includes GPS tracking, and has a five-day battery life. This plan does require a one-time equipment fee, unlike the other basic medical alert packages.

Being half the width and weight of a regular medical alert system, this device is best for consumers who care about the convenience of size and would prefer a smaller device compared to a regular-sized system and don't mind a one-time equipment fee. The mini can clip onto bags, purses, belts, clothing, etc. for ease of use. You can also add fall detection to the mini if you'd like extra protection.

The range on this device is unlimited.

Free equipment offer does not include the Mini Guardian system.

Home Guardian

Cost

This plan starts at $1.13 per day.

Device Information

The Home Guardian is a wireless medical alert system that does not require a phone landline. The system works with a nationwide cellular network that gives you access to Medical Guardian's 24/7 monitoring station at any time. The system comes with a wearable medical alert button, which has a 600-foot range from the base unit.

Active Guardian

Cost

This plan starts at $1.35 per day.

Device Information

The Active Guardian is a portable medical alert system with built-in GPS and Wi-Fi technology. You can use this system at home or on the go since it functions on Verizon’s 4G cellular network. The system includes a wearable alert button, two-way communication, and location tracking with GPS.

Classic Guardian

Cost

This plan starts at $0.97 per day.

Device Information

The Classic Guardian is the lowest priced package Medical Guardian offers. The medical alert system is meant to keep you safe in and around your home with a 1,300 range. The system connects to your landline phone, and the medical alert device is a wearable waterproof button. The system includes a built-in speaker with two-way communication and power outage protection with a 32-hour battery backup.

Mobile Guardian

Cost

This plan starts at $1.35 per day.

Device Information

The Mobile Guardian is a portable mobile medical alert system that functions on built-in GPS technology and cellular connection. This enables customers to use their medical alert devices outside of their homes. The device includes a wearable button that has a 350-foot range from the device. The system has location tracking and two-way communication.

Freedom Guardian

Cost

This plan starts at $1.35 per day.

Device Information

Medical Guardian has a new high-tech medical alert device that is a smartwatch for seniors called The Freedom Guardian. This new medical alert watch is designed to be sleek and convenient to wear every day. The Freedom Guardian doesn't need a base unit to connect to, and you can wear it and trigger the medical alert emergency service anywhere you go.

Caregivers or family members can download the Companion mobile app to communicate with Freedom Guardian wearers at any time as well as track their current location. The Freedom Guardian does not include fall detection.

The Freedom Guardian has various features to aid your health and safety as well as additional perks. Here are a few of the Freedom Guardian features to be aware of:

• Emergency Alerts — Use the smartwatch to call for help at any time and anywhere.
• Reminders — Set the smartwatch to give you calendar alerts and reminders for to-dos like taking medicine, drinking water, and visiting the doctor.
• Activity Tracking — Track steps and monitor your activity to make sure you are staying active regularly.
• Messaging and Audible Features — Stay in touch with your loved ones through text-to-speech messaging.
• Weather Monitoring — Retrieve the daily weather forecast.
• Touchscreen — Use the convenient and easy-to-use touch screen that was built with older adults in mind. The touchscreen has oversized icons to improve ease of use.
• Battery — Take advantage of the two-day battery life that also charges quickly within 1.5 hours.
• GPS Tracking — Utilize GPS tracking and locate your loved one or the missing watch at any time with this feature.

Free equipment offer does not include the Freedom Guardian system.

Equipment Warranty

Medical Guardian also offers a lifetime warranty on all its products. If for some reason the equipment is damaged or malfunctions, Medical Guardian will replace it free of charge. Having free equipment and a lifetime warranty on all products ensures money for equipment never has to come out of the customer's pocket.

The warranty does not cover lost or damaged items. However, Medical Guardian offers a protection plan for $6.99 per month that would cover those circumstances.

Cancellation Policy

Members may cancel their Medical Guardian services at any point without charge. As opposed to companies such as Life Alert, you won't be locked into any long-term contracts with the expectation of buying out. This allows customers to try out Medical Guardian to see if it is the right medical alert provider for them without having to commit to the service for a long period of time.

Every Medical Guardian alert system offers fall detection except for the Freedom Guardian system. Fall detection pendants are equipped with a sensor that is triggered any time a fall occurs, which then immediately sends a signal to Medical Guardian's monitoring center informing them of the emergency.

Medical Guardian charges $10 extra per month if you want a fall alert pendant included in your plan. However, this is the industry standard and is definitely worth the cost if you want extra peace of mind.

A fall alert pendant is an extra layer of protection that could potentially save a consumer's life, so the $10 extra a month doesn't seem like it's too unreasonable, especially when the majority of medical alert companies charge the same monthly price for fall detection.

Medical Guardian certified monitoring center is U.S.-based along with all of its operators. The monitoring center is available 24/7. Bilingual support is available for those who speak English as well as Spanish.

Medical Guardian is UL Listed, FM approved, and ESA Security certified. The company's monitoring centers and operators are also certified and committed to CSAA's five points of excellence, making Medical Guardian's response times the quickest and most efficient in the industry.

Customer Review: Ginny Davis from Richmond Virginia

"On at least two occasions within the past month, I have had falls where I punched the pendant and I had a response and the fire department here within about fifteen to twenty minutes. They helped me get to my feet. It is not an overstatement to say this pendant saved my life."

When analyzing Medical Guardian reviews, one of the most referenced positives about the company is its quick responses and exceptional customer service. The company won the Silver Stevie Award for Excellence in Customer Service in 2019 and continues to demonstrate that customer service is one of the most important aspects of the company's mission.

Medical Guardian customers note the company's representatives are always prompt, patient, and helpful whether it's an emergency, a routine test, or just a simple customer service inquiry. The company has the same caring attitude regardless of the situation.

Customer Review: Anthony

"I think that their service is very good. We test it once a month and the people are very efficient, very nice, they answer very quickly and it just makes you feel confident. My every interaction with them has been a positive one."